New ads not appearing in new search
Discussion
Submitted a couple of ads on Sunday and I cant find either using the new search ... Although I can find the skyline on the old ads I can't find the VXR on either..
810216 and 810301
The status says they are "live" and I have pressed every button I can to "send live" but still no joy.
??
810216 and 810301
The status says they are "live" and I have pressed every button I can to "send live" but still no joy.
??
I can see them. Found by searching for the first few words in description:
http://classifieds.pistonheads.com/classifieds?Cat...
http://classifieds.pistonheads.com/classifieds?Cat...
http://classifieds.pistonheads.com/classifieds?Cat...
http://classifieds.pistonheads.com/classifieds?Cat...
Shaw Tarse said:
WillB said:
Thanks, any idea who the techies are?
They seem to be able to sort private ads quickly, but not trade ads??
<I'm only posting as a PH browser> They seem to be able to sort private ads quickly, but not trade ads??
But try Matt Dell
Switch
Racing Pete
(ph staff Garlick or Stuart)
I would imagine any of them would be happy to help?
I was promised calls back from them last time the classifieds changed and they never called back
Thanks for you help though I'm getting very frustrated, especially with private ads being sorted so quickly
Switch said:
Hullo Will, I've just replied to your support email with some information that should help you out. if you would prefer I could call you and put you in touch with the right people directly.
And thanks for outing us Shaw Tarse!
Pheedbak is a techie too (team leader don't you know)
Cheers, <I'd forgotten him>And thanks for outing us Shaw Tarse!
Pheedbak is a techie too (team leader don't you know)
Hopefully, Will has got things sorted?
for Stuart!
Switch said:
Hullo Will, I've just replied to your support email with some information that should help you out. if you would prefer I could call you and put you in touch with the right people directly.
And thanks for outing us Shaw Tarse!
Pheedbak is a techie too (team leader don't you know)
Thanks, to be honest I'm at a bit of a loss as to who I should contact?And thanks for outing us Shaw Tarse!
Pheedbak is a techie too (team leader don't you know)
You said I must contact sales@pistonheads, any idea why this isn't mentioned anywhere??
I would have thought on the trade log in page there should be the correct contact info for PH trade?
It says to email classifieds@pistonheads, which I had done with zero response....
Not great when I'm sure you guys are trying to get more paying trade clients?
Maybe something to change for the future, so emails are getting to the people who can make changes?
Sorry, I have no idea how the system behind it all works, just that for some reason my ads aren't being published!
Stuart kindly called me a coupe of hours ago and said he'd get someone to look into it.
I'm crossing my fingers that maybe by the end of the day I'll have my adverts live......
WillB said:
Thanks, to be honest I'm at a bit of a loss as to who I should contact?
You said I must contact sales@pistonheads, any idea why this isn't mentioned anywhere??
I would have thought on the trade log in page there should be the correct contact info for PH trade?
It says to email classifieds@pistonheads, which I had done with zero response....
Not great when I'm sure you guys are trying to get more paying trade clients?
Maybe something to change for the future, so emails are getting to the people who can make changes?
Sorry, I have no idea how the system behind it all works, just that for some reason my ads aren't being published!
Stuart kindly called me a coupe of hours ago and said he'd get someone to look into it.
I'm crossing my fingers that maybe by the end of the day I'll have my adverts live......
I'm pleased someone has been in touch.You said I must contact sales@pistonheads, any idea why this isn't mentioned anywhere??
I would have thought on the trade log in page there should be the correct contact info for PH trade?
It says to email classifieds@pistonheads, which I had done with zero response....
Not great when I'm sure you guys are trying to get more paying trade clients?
Maybe something to change for the future, so emails are getting to the people who can make changes?
Sorry, I have no idea how the system behind it all works, just that for some reason my ads aren't being published!
Stuart kindly called me a coupe of hours ago and said he'd get someone to look into it.
I'm crossing my fingers that maybe by the end of the day I'll have my adverts live......
And it says Sales@ on the http://www.pistonheads.com/contact/ contact page. under the Dealer link.
I'll have a look into the classifieds@pistonheads.com issue...
ETA: where did you see the classifides@ email address because I can't find it anywhere on the site?
Edited by Switch on Wednesday 3rd October 15:09
Ah, just checked and it's the "adverts@pistonheads" emails which I've replied to without any response
This is the email I got:
From: "adverts@pistonheads.com" <adverts@pistonheads.com>
To: willblackhamlotus
Sent: Saturday, 29 September 2012, 19:20
Subject: PistonHeads: Advert Pending Approval: Lotus Elise S1 111S - Very Low Mileage - Aluminium Silver (809238)
I would have thought approval should not take 3 days?!?
This is the email I got:
From: "adverts@pistonheads.com" <adverts@pistonheads.com>
To: willblackhamlotus
Sent: Saturday, 29 September 2012, 19:20
Subject: PistonHeads: Advert Pending Approval: Lotus Elise S1 111S - Very Low Mileage - Aluminium Silver (809238)
I would have thought approval should not take 3 days?!?
WillB said:
Ah, just checked and it's the "adverts@pistonheads" emails which I've replied to without any response
This is the email I got:
From: "adverts@pistonheads.com" <adverts@pistonheads.com>
To: willblackhamlotus
Sent: Saturday, 29 September 2012, 19:20
Subject: PistonHeads: Advert Pending Approval: Lotus Elise S1 111S - Very Low Mileage - Aluminium Silver (809238)
I would have thought approval should not take 3 days?!?
Ahh right. that answers something. The adverts is a catch all email address and dealer issues should have been forwarded onto the dealer team to deal with. Maybe we need to have a look at the copy of that email.This is the email I got:
From: "adverts@pistonheads.com" <adverts@pistonheads.com>
To: willblackhamlotus
Sent: Saturday, 29 September 2012, 19:20
Subject: PistonHeads: Advert Pending Approval: Lotus Elise S1 111S - Very Low Mileage - Aluminium Silver (809238)
I would have thought approval should not take 3 days?!?
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