Lost the ability to go

Author
Discussion

anonymous-user

Original Poster:

55 months

Tuesday 17th October 2017
quotequote all
Lost the ability to go to my stuff/what’s new etc from that bar at the bottom of the iPhone screen. Just doesn’t work and the bar disappears when an icon selected all since the latest iOS update.

Is it me?

anonymous-user

Original Poster:

55 months

Friday 20th October 2017
quotequote all
Still not working.


zarjaz1991

3,492 posts

124 months

Friday 20th October 2017
quotequote all
It works for me.
I would suggest a hard restart of the phone in the first instance (hold down home and power until the apple logo appears).
If that doesn't resolve then clear the Safari cache:
Settings
Scroll down and tap on Safari.
Scroll to the bottom and tap Advanced.
Tap Website Data
Scroll to the bottom and tap Remove All Website Data.
Confirm
Then restart the phone again.

Jack Mansfield

3,256 posts

91 months

Tuesday 24th October 2017
quotequote all
Hi V6, which operating system are you using please? I'll ask the team to have a look.

Cheers!

anonymous-user

Original Poster:

55 months

Tuesday 24th October 2017
quotequote all
Iphone 6 IOS 11.0.3
It only works if the my stuff is pressed until a dialogue box opens, then pressing 'open'.
But it should work just by pressing my stuff once, non?

Jack Mansfield

3,256 posts

91 months

PH TEAM

Tuesday 24th October 2017
quotequote all
Oui, that is correct. Will flag it up - thanks for letting us know!

anonymous-user

Original Poster:

55 months

Tuesday 24th October 2017
quotequote all
Jack Mansfield said:
Oui, that is correct. Will flag it up - thanks for letting us know!
A OK
I’ll test it when you say it’s fixed