New theme... AGAIN?

Author
Discussion

LordGrover

33,545 posts

212 months

Thursday 15th March 2018
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Looks odd with random colours appearing in blue theme.


Jack Mansfield

3,256 posts

90 months

PH TEAM

Thursday 15th March 2018
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Hi all,

Apologies for any bugs and issues this release originally caused! I'm told the reason it wasn't quite right at first is because our forum "builds" don't have a unique ID like a classified release would, meaning the cache isn't cleared like it normally would when you release something. So to get what it should have looked like originally you would have had to clear your cache... The dev team have now fixed this issue so all should be okay!

If you're still having issues with please let us know in here and I'll pass it on to the dev team.

Thanks!

bitchstewie

51,220 posts

210 months

Thursday 15th March 2018
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Jack Mansfield said:
Hi all,

Apologies for any bugs and issues this release originally caused! I'm told the reason it wasn't quite right at first is because our forum "builds" don't have a unique ID like a classified release would, meaning the cache isn't cleared like it normally would when you release something. So to get what it should have looked like originally you would have had to clear your cache... The dev team have now fixed this issue so all should be okay!

If you're still having issues with please let us know in here and I'll pass it on to the dev team.

Thanks!
Jack, here's the thing, if you got the the basics right i.e. just communicate and perhaps say "We're introducing a new look, please let us have any feedback as we work on it" a lot of this could be avoided.

When the first three comment you get are basically "It's broken does anyone know what's going on" you've probably got the basics wrong around basic customer communication.

It's free, I get it, but coming here 3 pages in isn't really how it should work smile

Edited by bhstewie on Thursday 15th March 09:14

jammy-git

29,778 posts

212 months

Thursday 15th March 2018
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JACK'S ALIVE!!!!

Jack Mansfield

3,256 posts

90 months

PH TEAM

Thursday 15th March 2018
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bhstewie said:
Jack, here's the thing, if you got the the basics right i.e. just communicate and perhaps say "We're introducing a new look, please let us have any feedback as we work on it" a lot of this could be avoided.

When the first three comment you get are basically "It's broken does anyone know what's going on" you've probably got the basics wrong around basic customer communication.

It's free, I get it, but coming here 3 pages in isn't really how it should work smile

Edited by bhstewie on Thursday 15th March 09:14
100% agree! Unfortunately there was a bit of in house communication break down, so a few people that should have known it was going live didn't, so it was as much of a surprise to me as it was to you! This won't happen again smile

saaby93

32,038 posts

178 months

Thursday 15th March 2018
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Jack Mansfield said:
100% agree! Unfortunately there was a bit of in house communication break down, so a few people that should have known it was going live didn't, so it was as much of a surprise to me as it was to you! This won't happen again smile
Oh I hope that doesnt mean theyre all being sacked like the hamsters, whats next - badgers?

LordGrover

33,545 posts

212 months

Thursday 15th March 2018
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Jack Mansfield said:
100% agree! Unfortunately there was a bit of in house communication break down, so a few people that should have known it was going live didn't, so it was as much of a surprise to me as it was to you! This won't happen again smile
Hmmm. Sounds familiar.

dhutch

14,388 posts

197 months

Thursday 15th March 2018
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Jack Mansfield said:
100% agree! Unfortunately there was a bit of in house communication break down, so a few people that should have known it was going live didn't, so it was as much of a surprise to me as it was to you!
How many people are there to tell? Who's managing it?


Jack Mansfield said:
This won't happen again smile
Till next time.



Daniel

8V085

Original Poster:

670 posts

77 months

Thursday 15th March 2018
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Jack Mansfield said:
100% agree! Unfortunately there was a bit of in house communication break down, so a few people that should have known it was going live didn't, so it was as much of a surprise to me as it was to you! This won't happen again smile
Jack, is the project manager on that team of developers called Bob by any chance?

poing

8,743 posts

200 months

Thursday 15th March 2018
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8V085 said:
Jack Mansfield said:
100% agree! Unfortunately there was a bit of in house communication break down, so a few people that should have known it was going live didn't, so it was as much of a surprise to me as it was to you! This won't happen again smile
Jack, is the project manager on that team of developers called Bob by any chance?
Are you suggesting he wears a dungarees and a yellow hard hat?

Davie_GLA

6,521 posts

199 months

Thursday 22nd March 2018
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So as this was a release what features have been added? Bug fixes? Enhancements?

dhutch

14,388 posts

197 months

Thursday 22nd March 2018
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Davie_GLA said:
So as this was a release what features have been added? Bug fixes? Enhancements?
This

pc.iow

1,879 posts

203 months

Thursday 22nd March 2018
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dhutch said:
Davie_GLA said:
So as this was a release what features have been added? Bug fixes? Enhancements?
This
Enhanced bugs?

CooperS

4,504 posts

219 months

Friday 23rd March 2018
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pc.iow said:
dhutch said:
Davie_GLA said:
So as this was a release what features have been added? Bug fixes? Enhancements?
This
Enhanced bugs?
Yep enhanced bugs.... to really test the will of the devoted followers of PH. All hail Pistonheads!