(FIXED) Font sizes

Author
Discussion

Scrump

22,083 posts

159 months

Thursday 8th August 2019
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The zoom thing just happened to me reading this thread:


I am able to move the view around to see the rest of the page, but am unable to zoom out. Reloading the page cures it.
I don’t know how it happens, I didn’t try and zoom in.

Cupramax

Original Poster:

10,484 posts

253 months

Thursday 8th August 2019
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Yes, not got a screenshot but the same happened to me earlier, only way out was a restart of Safari.

Scrump

22,083 posts

159 months

Thursday 8th August 2019
quotequote all
I have been playing about with this on my iPad. If I zoom in then I am unable to zoom back out past the point in my screenshot above. I can still zoom in further but never back out to the normal view. A refresh of the page does not cure it. The only way to get to the normal view is to load a different page or to restart safari.

Only happens on my iPad, the android phone is okay.

I have tried a few other websites and forums and none of them have the same issue.

Explorer1959

155 posts

59 months

Friday 9th August 2019
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Same issue here. iPad running current iOS.

I can pinch and widen screen but cannot pinch and return to original size.

Started three days ago. Closing browser, clearing history cache etc does not fix issue here.

Silverage

2,037 posts

131 months

Friday 9th August 2019
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So is it just iPad users being affected by this?

MattDell

3,242 posts

156 months

PH TEAM

Friday 9th August 2019
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Seems to be iPad only. I've replicated it on mine.

I'm wondering if it's our inconsistent use of viewports on different parts of the site so I'll investigate further.

I'm not seeing a change to font sizes, however.

Davie_GLA

6,528 posts

200 months

Friday 9th August 2019
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MattDell said:
Seems to be iPad only. I've replicated it on mine.

I'm wondering if it's our inconsistent use of viewports on different parts of the site so I'll investigate further.

I'm not seeing a change to font sizes, however.
Seems to happen on my iPad if I switch apps and to the site using chrome.

Explorer1959

155 posts

59 months

Friday 9th August 2019
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Safari has same issue

Silverage

2,037 posts

131 months

Saturday 10th August 2019
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I’ve tried three different browsers on my iPad and they all have the same problem.

CoolHands

18,710 posts

196 months

Saturday 10th August 2019
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Same on my ipad (as scrump above). I thought it was me until I saw this thread. Sry annoying. The only way to reset it is to go back to the main menu then reload the thread that it occurred on.

tim0409

4,449 posts

160 months

Monday 12th August 2019
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Same issue here, really annoying. ios 12 on ipad.

Davie_GLA

6,528 posts

200 months

Monday 12th August 2019
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Another scenario perhaps. When switching from portrait to landscape while on the site this happens. Will also happen if you manage to accidentally briefly touch the screen a couple of times. Under normal circumstances this is fine as it would zoom but it's not possible to restore to normal sizes.

Sheepshanks

32,835 posts

120 months

Tuesday 13th August 2019
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Explorer1959 said:
Safari has same issue
...and Brave.

rdjohn

6,194 posts

196 months

Wednesday 14th August 2019
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I also have this problem using Brave on my iPad. About the same time, I also acquired another problem in that I now need to press the back symbol 3-times to make it happen.

I thought that the issue was Brave, rather than PH. I have reinstalled Brave, but it made no difference to either issue.

tim0409

4,449 posts

160 months

Wednesday 14th August 2019
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Any update on a fix?

Pica-Pica

13,855 posts

85 months

Friday 16th August 2019
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Yup. Same here. Accidentally hold my thumb down and it zooms in. This seems more sensitive than a deliberate attempt to zoom in. However, it is impossible to zoom out agin, I have to leave the thread and go back in.

Moderators: this is getting very irritating, and makes the site tedious, and almost unusable. Please fix ASAP.

This is on an iPad running iOS 12.4 and it also happened before update to 12.4
Browser is Safari, but the fault also occurs when using Firefox, Chrome, and Opera mini browsers.

Edited by Pica-Pica on Friday 16th August 12:27

MattDell

3,242 posts

156 months

PH TEAM

Friday 16th August 2019
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tim0409 said:
Any update on a fix?
A fix is in the works, but there are a lot of moving parts. We will get it out as soon as possible.

Pica-Pica

13,855 posts

85 months

Saturday 31st August 2019
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MattDell said:
tim0409 said:
Any update on a fix?
A fix is in the works, but there are a lot of moving parts. We will get it out as soon as possible.
Please hurry up. This is a hopeless situation. Virtually every thread visit has to be re-visited three or more times to go and come back in to re-set the zoom back to normal.

Silverage

2,037 posts

131 months

Monday 2nd September 2019
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Seconded. I’ve been abroad on holiday for the last 10 days and didn’t look at PH at all. I’m disappointed this is still a thing.

MattDell

3,242 posts

156 months

PH TEAM

Monday 9th September 2019
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Should be fixed now. Let me know if you're still having the issue. smile