My Sign In Keeps Dropping Out

My Sign In Keeps Dropping Out

Author
Discussion

james_gt3rs

4,816 posts

192 months

Thursday 5th September 2019
quotequote all
Still getting the problem. Seems to be forgetting that it's logged in after I close the browser, but going to My Stuff fixes it for that session. To reproduce, login, go to My stuff, close browser. Reopen pistonheads, and all the red icons for last visited etc are missing. Click My Stuff, then go back to forum home and it all works.

tirolo_

199 posts

110 months

PH TEAM

Thursday 5th September 2019
quotequote all
eharding said:
FWIW, I am seeing the same behaviour across iOS Safari and Chrome on Windows 7. At various intervals, I navigate back to my bookmarked forum page whilst logged in, the bookmarked URL being....

https://www.pistonheads.com/gassing/default.asp?h=...

(Yes...mid=29....I can remember when it was all just a planetary accretion disk round here etc etc)


...and I appear to be logged out - no filtering of forums. Clicking the 'Sign In' link sends me back to the link above, and I'm in a logged in state, without the requirement to actually enter any credentials.

The set of URLs traversed are (with params redacted where they appear to be tokens of some description...and interesting that an HTTP URL is hit up in the middle of it vs HTTPS):

200 GET https://www.pistonheads.com/gassing/default.asp?h=...

(Apparently logged out, click 'Sign in')

200 GET https://www.pistonheads.com/classifieds/userstatus
302 GET https://www.pistonheads.com/account/logon? <params redacted>
301 GET http://www.pistonheads.com/user/wsfed? <params redacted>
200 GET https://www.pistonheads.com/user/wsfed? <params redacted>
302 POST https://www.pistonheads.com/
302 GET https://www.pistonheads.com/account/callback? <params redacted>
302 GET https://www.pistonheads.com/gassing/default.asp?h=...

Using the Charles debugging web proxy, I can see the following differences in cookie values in the two fetches of the bookmarked URL above.

Changed:

_gw
_sp_id.a92f
gsv2

Added:

_cmpQcif3pcsupported
.AspNet.Federation
ASPSESSIONIDQAATBTQB
IdSvr.WsFedTracking
SessionID
show

I'm obviously not going to post any cookie values here, but if the devs are interested I'm happy to send them a dump of the Charles traffic log.
this is gold... will be in touch through pm so we can dig into it!

ApOrbital

9,966 posts

119 months

Thursday 5th September 2019
quotequote all
He the man mr eharding.

The Mad Monk

Original Poster:

10,474 posts

118 months

Friday 6th September 2019
quotequote all
tirolo_ said:
Alright I'm happy to share this has been fixed now! Thanks for all the great feedback again and keep 'em coming!
Sorry. Really, really sorry.

It hasn't lasted very long - for me at any rate.

Can you fix it again, please?

generationx

6,766 posts

106 months

Friday 6th September 2019
quotequote all
This is definitely not fixed. If I should navigate away even one time I need to hit “sign in” again, sometimes twice.

Dibble

12,938 posts

241 months

Friday 6th September 2019
quotequote all
I thought it was just me, so I came into website feedback to see if anyone else was struggling.

I’m having exactly the same issues as described by everyone else, come out of Safari then back in and I’m “signed out”. Clicking on the “Sign in” link takes me straight back in, without actually having to sign in, although since I’ve had this issue, I’ve also had to sign in “properly” a few times as well.

FWIW, 6 gen 9.7” iPad, most recent version of iOS 12, using Safari browser.

V8LM

5,174 posts

210 months

Sunday 8th September 2019
quotequote all
Started doing this on my iPhone. Go to page and doesn’t appear to be signed in, so go to the login link and it goes to my account profile. Go to the site again and all is well.

MYOB

4,793 posts

139 months

Sunday 8th September 2019
quotequote all
V8LM said:
Started doing this on my iPhone. Go to page and doesn’t appear to be signed in, so go to the login link and it goes to my account profile. Go to the site again and all is well.
Same here.

generationx

6,766 posts

106 months

Sunday 8th September 2019
quotequote all
It seems the plot thickens. Very often now when I’m navigating around PH, if I hit a link another tab opens with a T-Mobile page. Prevalent on my iPad.

nmd87

838 posts

191 months

Monday 9th September 2019
quotequote all
Also having the issue on mobile and tablet.

Ascayman

12,759 posts

217 months

Monday 9th September 2019
quotequote all
Not fixed at all.

Same issue no matter what device i log in on.

rigga

8,732 posts

202 months

Monday 9th September 2019
quotequote all
Same here, brave browser on android, both tablet and phone.

MickC

1,024 posts

259 months

Tuesday 10th September 2019
quotequote all
Also have the same problem, no changes to cookie settings that I know about. Started about 3 days ago for me I think.

Chrome on Win10, navigate to site (www.pistonheads.com/gassing), not logged in. Click Sign In, and signed in without having to enter password. It all works from there until I start a new browser window.

Smollet

10,609 posts

191 months

Wednesday 11th September 2019
quotequote all
Happens on both my iPhone and iPad using Safari but oddly enough on my PC using Firefox I’m experiencing no problems

JaredVannett

1,562 posts

144 months

Wednesday 11th September 2019
quotequote all
Everyday for the last few weeks I've been having to sign in again, very frustrating.

I tried updating my bookmarks to ensure I'm on the HTTPS protocol as to avoid the talked about redirect, cleared cookies soo many times.... but nope - guaranteed when I try to login tomorrow (24hrs later) I'll be asked to sign in again, despite checking the box to be remembered.

This sign-in persistence was working fine until recently.



Chrome 76.0.3809.132 (Official Build) (64-bit)
Windows 10 Pro

Gameface

16,565 posts

78 months

Thursday 12th September 2019
quotequote all
After being logged out after navigating away from the site to browse something else, now I'm even getting logged out of the forums after visiting the classifieds!!

s2000db

1,156 posts

154 months

Thursday 12th September 2019
quotequote all
Yes, logs you out every time you navigate away!

iPhone/Pad latest software...

3200gt

2,727 posts

225 months

Thursday 12th September 2019
quotequote all
Someone fix it for F****s sake, it's been weeks.

generationx

6,766 posts

106 months

Thursday 12th September 2019
quotequote all
They're probably developing some other pointless irritating glitch for when this one suddenly gets "fixed"

GravelBen

15,696 posts

231 months

Friday 13th September 2019
quotequote all
I've been getting sporadically logged off for... years I think, across quite a number of different devices (PCs and phones). Sometimes every few days, sometimes not for a few weeks. Not an issue with any other forums, only PH.

I used to report it from time to time but gave up long ago on expecting PH to fix it!