My Sign In Keeps Dropping Out

[The Mad Monk]

GravelBen said:

I've been getting sporadically logged off for... years I think, across quite a number of different devices (PCs and phones). Sometimes every few days, sometimes not for a few weeks. Not an issue with any other forums, only PH.

I used to report it from time to time but gave up long ago on expecting PH to fix it!

I am sure that i have asked this before, but where do we go/how do we go about reporting these issues.

Or is this thread the correct way to go about it?

[B'stard Child]

The Mad Monk said:

GravelBen said:

I've been getting sporadically logged off for... years I think, across quite a number of different devices (PCs and phones). Sometimes every few days, sometimes not for a few weeks. Not an issue with any other forums, only PH.

I used to report it from time to time but gave up long ago on expecting PH to fix it!

I am sure that i have asked this before, but where do we go/how do we go about reporting these issues.

Or is this thread the correct way to go about it?

Website feedback is for exactly this issue

[Krikkit]

GravelBen said:

I've been getting sporadically logged off for... years I think, across quite a number of different devices (PCs and phones). Sometimes every few days, sometimes not for a few weeks. Not an issue with any other forums, only PH.

I used to report it from time to time but gave up long ago on expecting PH to fix it!

That's been happening for me since the forums were updated a couple of years ago. Not usually a bother, this issue is every visit.

[PhillipM]

GravelBen said:

I've been getting sporadically logged off for... years I think, across quite a number of different devices (PCs and phones). Sometimes every few days, sometimes not for a few weeks. Not an issue with any other forums, only PH.

I used to report it from time to time but gave up long ago on expecting PH to fix it!

Same, this is the only website/forum I visit that has this problem regularly.

[bassanclan]

I occasionally get logged off, but that's not big deal. The problem I am having at the minute is the website seems to forget where I had read up to. E.g. When I last looked at a topic it was on page 389, now it's up to 411 pages. Previously I would click on the topic and it would take me to the first unread post

[JaredVannett]

Ok, I have a temporary fix (hack) for the Sign In persistence bug for Chrome Desktop users.

But first, something interesting to note:

Assuming you are signed in, if you clear all cookies for pistonheads.com, refresh the page you will unsurprisingly be logged out. However, if you then click on Sign In, you will be automatically signed in (no login form). Some have already mentioned this, and I am perplexed at how that works... there must something else stored on the client machine?

If you actually click on the Sign Out link, everything is flushed and cleared, meaning when you click on "Sign In", this time you'll have to fill in the login form.


The fix for not having to click sign in every single time:

You'll need the Tampermonkey Extension installed for Chrome and then add the following script contents to it:

https://pastebin.com/FFHwM8ym

Once installed, close all browsers windows, re-open your browser and navigate to the main site...(https://www.pistonheads.com/)... it should auto login (if you were already logged in before).


notes:

• This is only meant as a temporary fix until PH actually sort out the issue... whenever that will be.
• If you've never used Tampermonkey, wait for other PH users to confirm this script has worked for them.
• The script will only execute if you land on the homepage OR the forums. If your bookmark points to a different url from these it is possible to add it to the top of the script but please be very careful - do not use wildcards sparingly... for example having this script run on the login page would result in a loop.

It's not perfect but it cures the login persistence madness for now

Edited by JaredVannett on Saturday 14th September 12:56

[eharding]

JaredVannett said:

Some have already mentioned this, and I am perplexed at how that works... there must something else stored on the client machine?

Take a look at localStorage - you can view the contents through the Chrome Developer Tools -> Application view. I suspect some of the logged-in state may be persisting here - so if you want to completely remove the application state, clear this out as well...

[V8LM]

Still doing this. IPhone (12.4.1) Safari go to site and looks like it’s not logged in (all threads and no preferences). Select the person icon top right and it goes to preferences page, not log in page. Don’t do anything but go to site again and all is fine (favourites are shown).

Close down Safari then reopen and rinse and repeat.


Video added below:

IMG_0076 by v8lemon, on Flickr

Edited by V8LM on Tuesday 17th September 11:17

[Krikkit]

Any update? This is getting increasingly annoying for an issue that's easy to replicate.

[chris116]

bassanclan said:

I occasionally get logged off, but that's not big deal. The problem I am having at the minute is the website seems to forget where I had read up to. E.g. When I last looked at a topic it was on page 389, now it's up to 411 pages. Previously I would click on the topic and it would take me to the first unread post

I've been getting this on and off for a while, pretty annoying on threads I follow with regular posts. It just sends me to the first post of the topic. If I log out and log back in it seems to sort itself out only to happen again a few days later?

[rxtx]

This is happening almost constantly for me. Unbelievably irritating. It's not difficult!

[Ascayman]

an acknowledgement its being looked into might be nice.

[HiAsAKite]

Ditto, every single time, from every device, for last few weeks now..

[Gameface]

This just been forgotten about has it?

PH is the only website I visit that has this problem.

[generationx]

At some point before the start of this thread a change was made to the forum code which caused this fk-up, and no-one knows what it was or chooses to correct it. Epic modding.

[Krikkit]

generationx said:

At some point before the start of this thread a change was made to the forum code which caused this fk-up, and no-one knows what it was or chooses to correct it. Epic modding.

Chances are it won't be that tricky to find given the really good info already posted by another user. After all, it'll all be under source control etc.

It's getting a dev familiar with the system to look at it!

[Smollet]

I’m so pleased this problem that has been around for about two months has finally been resolved. Sadly this is far from the truth. I really find it had to believe that despite all the info given this hasn’t been fixed yet.

[Dibble]

Yep, still happening for me as well.

I realise it’s a bit “first world problem” and is a relatively minor irritation in the grand scheme of things, but one of the things that I like about the PH forums is the lack of avatars, signatures (apart from those utter bellends that continue to “sign” posts “because they’ve always done it”), footnotes and all the other junk that makes so many other forums “tiring” to read. To my mind, the PH forums has always had a nice “clean” look about it, but this constant logging in is bloody tiresome. I know zero about coding/forum software, but really, how difficult can it actually be to fix?

[3200gt]

It really shouldn't be hard to fix as if i come to ph it lands me on the whats new page for all sections then without signing in i hit my stuff it takes me to my stuff, so it knows its me as soon as i come online, then if i hit whats new it takes to whats new on my preferred sections.

[scottydoesntknow]

Same thing happening to me. Getting logged out after every visit.