Servicing / Maintenance / Repair / Warranty

[SELON]

There has been much discussion about the lack of Indy's for servicing and maintenance of McClarens. Currently there are none out there and therefore a high dependence on the manufacturer and Graziano (especially).

My point / question is: i had a conversation last year (not with McClaren, but someone who had worked for them) that suggested the McClaren extended warranty is available for 10 years / 100,000 miles.

If true then this should (hopefully) drive the rise of Indy support/service in the not too distant future, to compete with the main dealer.

Anyone know the truth on the 10yr/100k miles point?

Also - on servicing costs, people quote £1,500 per annum, but reading the blurb in Evo recently, it seems the costs do vary depending on the year / mileage. What's the experience out there...

I could call the dealer I s'ppose...but it's Friday and the sun is shining.

[Sarnie]

SELON said:

Also - on servicing costs, people quote £1,500 per annum, but reading the blurb in Evo recently, it seems the costs do vary depending on the year / mileage. What's the experience out there...

My car has had three services, all by McLaren Ascot, and looking at the service sheets they cost;

Year 1: £1,467
Year 2: £1,888
Year 3: £1,534

So about £1,500 per annum is not too far away really. It seems fairly reasonable to me......the warranty at £3,465 however.........................

[V8FSI]

I have asked dealer for pricing recently whilst considering a change to a 12C, was quoted this...

3rd year / 30k £1691.70

4th year / 40k £1745.00

Apart from an oil change, I don't know what else gets done for these costs, but that's without them "finding" anything else that needs changing.

I run a specialist engineering company with a service department and overheads, I wish I could charge these sort of rates!

[SELON]

V8FSI said:

I have asked dealer for pricing recently whilst considering a change to a 12C, was quoted this...

3rd year / 30k £1691.70

4th year / 40k £1745.00

Apart from an oil change, I don't know what else gets done for these costs, but that's without them "finding" anything else that needs changing.

I run a specialist engineering company with a service department and overheads, I wish I could charge these sort of rates!

Ok, so that's in line with expectation, but the devil is in the detail with these things i.e. what else is included apart from the oil

The hope is that the warranty covers anything big!

[mal99x]

I was told just recently that 4th year service wheel bolts get replaced ! It will be an expensive one

[RamboLambo]

I was told McLaren had addressed servicing costs with the 650S presumably reducing what was required in a scheduled service.
Just had my 1st year service done at 3,000 miles including an oil change and new windscreen wiper even though I never even used the last one apart from the drive to Ascot for the service last week and it was £750

Very reasonable IMHO, so much so they upsold me the £8000 MSO rear carbon fibre racing diffuser whilst I was there

[t400ble]

SELON said:

There has been much discussion about the lack of Indy's for servicing and maintenance of McClarens. Currently there are none out there and therefore a high dependence on the manufacturer and Graziano (especially).

My point / question is: i had a conversation last year (not with McClaren, but someone who had worked for them) that suggested the McClaren extended warranty is available for 10 years / 100,000 miles.

If true then this should (hopefully) drive the rise of Indy support/service in the not too distant future, to compete with the main dealer.

Anyone know the truth on the 10yr/100k miles point?

Also - on servicing costs, people quote £1,500 per annum, but reading the blurb in Evo recently, it seems the costs do vary depending on the year / mileage. What's the experience out there...

I could call the dealer I s'ppose...but it's Friday and the sun is shining.

Ah Mc What?

[SELON]

t400ble said:

SELON said:

There has been much discussion about the lack of Indy's for servicing and maintenance of McClarens. Currently there are none out there and therefore a high dependence on the manufacturer and Graziano (especially).

My point / question is: i had a conversation last year (not with McClaren, but someone who had worked for them) that suggested the McClaren extended warranty is available for 10 years / 100,000 miles.

If true then this should (hopefully) drive the rise of Indy support/service in the not too distant future, to compete with the main dealer.

Anyone know the truth on the 10yr/100k miles point?

Also - on servicing costs, people quote £1,500 per annum, but reading the blurb in Evo recently, it seems the costs do vary depending on the year / mileage. What's the experience out there...

I could call the dealer I s'ppose...but it's Friday and the sun is shining.

Ah Mc What?

As in Steve.

Or whatever autocorrect dictionary the laptop was using says.

[isaldiri]

No one really knows about the extended warranty I'd expect at the moment. no one even knows for sure if it will be extended beyond 5 years i think. Mclaren didn't even have concrete locked down numbers/details for the extended warranty until just before the 3 year manufacturer warranty had expired (and in some cases i think the very earliest cars would actually have had that 3 year period pass). I would expect at 5 years when the 2 yr extension is coming to an end there will likely be something offered though as it's I'd expect quite profitable for all the parties involved.

Don't see any Mclaren independents anytime soon. not enough cars and people prepared to go the indy route to make it work. That said, if the 570 is sellable in the numbers Mclaren are hoping for perhaps. At any rate if there are 2500 ish P13 cars a year produced on top of 1-ish k of whatever replaces the 650 in 2017, i don't see how the existing main dealer servicing network has a hell of coping with those numbers.

Wouldn't assume much if any less than £1500 per annum servicing if I were you, especially if the car is driven a reasonable amount. have averaged £1500-2000 on each annual service (outside of fluid changes after every couple of trackdays) I think although i am a bit of a maintenance obsessive so I have done stuff like clutch fluid and gearbox transmission fluid which are mileage based on the service schedule when I haven't strictly needed to do so.

[100 IAN]

isaldiri said:

i don't see how the existing main dealer servicing network has a hell of coping with those numbers.

It would be reasonable to expect the dealer network to be expanded as the number of cars increases.

Rybrook Birmingham told me that they were building a new multi-brand site in Bristol which would include McLaren. Looking at their website contact page it says opening this summer (and it appears they've sorted out their phone line in readiness already!)

http://www.rybrook.co.uk/contact-us/

How to find us
McLaren Bristol
Opening Cribbs Causeway Summer 2016. Currently operating from McLaren Birmingham.
2635 Stratford Road
Hockley Heath
Solihull, Birmingham
B94 5NH
Telephone
Sales: 0117 203 3980

[V8FSI]

RamboLambo said:

Very reasonable IMHO, so much so they upsold me the £8000 MSO rear carbon fibre racing diffuser whilst I was there

Now that's a proper bit of carbon, spectacular......

[SlartiF430]

There's an Indy around Northampton(?) somewhere. Can't remember their name and Google not coming back with anything.

[SELON]

The servicing costs that other owners seem to experience (£1,500 to £2,000) seems comparable with Aston main dealers. The main difference being that there was more choice of main dealers and Indy's to go with.

We shall have to see if Mclaren choose not to offer further extensions to the Warranty beyond 5 years. It would be a little concerning if they chose not to offer it, if only because of the (few reported) transmission issues that have been experienced?

I wonder how many owners have gone for the extended warranty because of transmission concerns? I read that it's a Graziano unit, if Mclaren didn't offer an extended warranty beyond 5 years, can Graziano offer a warranty for their own transmission? Is that possible? (Forgive me if that's a stoooopid question!)

It seems that a lot of Mc owners are 'willing' to cough up £5k p.a. to run their cars, there must be a business opportunity for the odd Indy out to flourish out there.

[duggan]

I'm pretty sure (don't quote me - haven't been) that there is at least one Independant:

http://www.thorney.ms/cms/news/Le_mans_2015.html

[V8FSI]

SlartiF430 said:

There's an Indy around Northampton(?) somewhere. Can't remember their name and Google not coming back with anything.

I've seen this and spent half an hour last night looking for it without success. I'm not going mad then...

[SlartiF430]

V8FSI said:

I've seen this and spent half an hour last night looking for it without success. I'm not going mad then...

I've been to the site. It had a photo of a line of macs parked outside. It's driving me bonkers this!

[V8FSI]

Found it I think... (by accident!)

http://www.mclaren-tuning.com/maintenance.php

One to bookmark.

[SELON]

Bookmarked.

[SlartiF430]

V8FSI said:

Found it I think... (by accident!)

http://www.mclaren-tuning.com/maintenance.php

One to bookmark.

Yes. That's the one. Bookmarked too!

I wonder what they do about mckarens apparent insistence on not supplying parts (?)

[Bispal]

During my recent 12C research and subsequent purchase I spoke to a few dealers regarding warranties. I was told by one dealer that as the 12C gets older they will need to offer a warranty on the older cars they sell. They told me they had a meeting at McLaren recently to discuss this and up to 8 years old for qualified with a warranty is being discussed at the moment. As the McLaren warranty is supplied by a 3rd party this warranty would be available to existing McLaren owners to extend their warranty as obviously the 3rd party provider would like to sell as many as possible. It therefore looks like purchasing the extended warranty will continue until the cars are 8 years old. Fingers crossed this is the case.