Servicing / Maintenance / Repair / Warranty

Servicing / Maintenance / Repair / Warranty

Author
Discussion

Cockernee

3,059 posts

161 months

Thursday 28th January 2016
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On the warranty question, I was told that I could add to the existing one for £2.5k for another year, so I will be doing that when the bank account has recovered!...

V8FSI

99 posts

100 months

Thursday 28th January 2016
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£2.5K sounds cheap, I thought it was about £3.4K, if thats a Mc dealer I would like to know where!

With the new models coming through and ownership increasing, I thought it would make sense to start allowing a limited number of decent independants handle 12C servicing, especially as the workshops don't seem to be able to turn cars around very quickly at the moment, mine's been in for a service, HVAC panels and a couple of other small things for a week now with no word on when it's coming out. I know others here who have also had to wait days for small jobs to get done.

Extending their warranty support for ealier cars for longer is helpful, but the number of workshop options needs to be looked at IMO.

Sarnie

8,046 posts

210 months

Thursday 28th January 2016
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Cockernee said:
On the warranty question, I was told that I could add to the existing one for £2.5k for another year, so I will be doing that when the bank account has recovered!...
It's £3,400 to extend the warranty......and the same again, plus inspection fee to add warranty to a car that currently has none......

TISPKJ

3,650 posts

208 months

Thursday 28th January 2016
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Cockernee said:
On the warranty question, I was told that I could add to the existing one for £2.5k for another year, so I will be doing that when the bank account has recovered!...
Just to add I think you will find that the Mcl warranty is £3.5k per year, if you want to pay up front and extend further it was an additional £2.5k for the second year, and as I understood you cant do more than 2 years.
I had hoped for a 5 year plan if it saved money but at the time saving I think less than a 1k for a car I hadn't even yet driven didn't seem worth it.

TISPKJ

3,650 posts

208 months

Thursday 28th January 2016
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With regard to the whole independent servicing question it would have to be considerably cheaper to tempt people away from McLaren.
Whilst we all know that £1500 to change the oil and filter, plus air filter and pollen filter is outrageous, its not that far off independent Ferrari costs, from memory and annual is around £800 and 3rd year belt service £1200.
So add the McLaren name and it wont be much cheaper than that.
£1500 compared to supercar independents isn't that bad, Lamborghini and Ferrari main agents are I understand around the £2k level.
I was pleasantly surprised at £1500 quote to be honest.

SlartiF430

1,828 posts

155 months

Thursday 28th January 2016
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It's not so much the service, it's the extras that come up as advisories. On my 430 changing the ball joints / track rod arms cost double at Ferrari, compared to using my local Ferrari Indy. Also, why pay the main dealer to change pads and discs? None of these things are reflected in your service book and can save you a fortune if there's a trusted Indy that you can turn to.

TISPKJ

3,650 posts

208 months

Thursday 28th January 2016
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I fully agree with you on that one and did / would do own discs pads and ball joints etc.

my point was that as an example if a Ferrari indy service for say 360 is 800/1200, getting him to do a McLaren wont be any cheaper and probably a bit more, so for the sake of maybe £300 saving on a basic service why would you bother ? and that's before we talk about invalid warranties, don't get me wrong I am completely against paying main stealer prices but the current price is dare I say "not bad" smile

SlartiF430

1,828 posts

155 months

Thursday 28th January 2016
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TISPKJ said:
I fully agree with you on that one and did / would do own discs pads and ball joints etc.

my point was that as an example if a Ferrari indy service for say 360 is 800/1200, getting him to do a McLaren wont be any cheaper and probably a bit more, so for the sake of maybe £300 saving on a basic service why would you bother ? and that's before we talk about invalid warranties, don't get me wrong I am completely against paying main stealer prices but the current price is dare I say "not bad" smile
Apologies. I think we're on the same page!

mike01606

531 posts

150 months

Thursday 28th January 2016
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A McLaren would be my next car of choice so I do follow these threads no matter how unlikely.

Just challenging the thinking of Mc compared to F. How many specialists can look after the latest Ferrari generations?
I know the one I use stops at 430 era and that may be true for many? If so is it really any different? I'm sure the factory trained ex-Mc techs will start to set-up on their own soon enough.

MclaesLaren

124 posts

94 months

Wednesday 6th July 2016
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I came across a MP4-12C that I wanted to buy. Tha car had it´s engine swapped out, but not at McLaren or it´s local dealer.
After engine swap the ECU requires a new firmware, but according to the dealer McLaren has blocked this car and put it on blacklist for no more support.

Since the swap was done at a non approved dealer, eg a 3rd party shop.

So, is this BS from the dealer or is this something McLaren can do legally ?

TISPKJ

3,650 posts

208 months

Wednesday 6th July 2016
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MclaesLaren said:
I came across a MP4-12C that I wanted to buy. Tha car had it´s engine swapped out, but not at McLaren or it´s local dealer.
After engine swap the ECU requires a new firmware, but according to the dealer McLaren has blocked this car and put it on blacklist for no more support.

Since the swap was done at a non approved dealer, eg a 3rd party shop.

So, is this BS from the dealer or is this something McLaren can do legally ?
Rightly or wrongly its the same with any warranty, if you have not stuck by the terms of the "insurance" then as I understand it they can refuse to cover.
As an example technically you need a pre and post trackday inspection so as to keep the warranty valid, so something like an engine swap at a non franchised or independant dealer (of which there are currently none by the way)would invalidate.

could you please post factual details of said car as this is important for those looking to buy.

TISPKJ

3,650 posts

208 months

Friday 8th July 2016
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just to keep the thread up to date, the car above with an engine change is not a UK car.

I only followed up as this post was the same day as the first what appeared to be genuine £100k 12c went on the market.

MarkyL

119 posts

198 months

Wednesday 13th July 2016
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SELON said:
The servicing costs that other owners seem to experience (£1,500 to £2,000) seems comparable with Aston main dealers. The main difference being that there was more choice of main dealers and Indy's to go with.

We shall have to see if Mclaren choose not to offer further extensions to the Warranty beyond 5 years. It would be a little concerning if they chose not to offer it, if only because of the (few reported) transmission issues that have been experienced?

I wonder how many owners have gone for the extended warranty because of transmission concerns? I read that it's a Graziano unit, if Mclaren didn't offer an extended warranty beyond 5 years, can Graziano offer a warranty for their own transmission? Is that possible? (Forgive me if that's a stoooopid question!)

It seems that a lot of Mc owners are 'willing' to cough up £5k p.a. to run their cars, there must be a business opportunity for the odd Indy out to flourish out there.
Selon, excuse my ignorance being a newbie Mc owner.... my (3 yr) warranty runs out in Dec. I gather from the blogs I can extend it? a year or 2 years? and at what cost? ...oh, and is it worth doing so?

TISPKJ

3,650 posts

208 months

Wednesday 13th July 2016
quotequote all
MarkyL said:
SELON said:
The servicing costs that other owners seem to experience (£1,500 to £2,000) seems comparable with Aston main dealers. The main difference being that there was more choice of main dealers and Indy's to go with.

We shall have to see if Mclaren choose not to offer further extensions to the Warranty beyond 5 years. It would be a little concerning if they chose not to offer it, if only because of the (few reported) transmission issues that have been experienced?

I wonder how many owners have gone for the extended warranty because of transmission concerns? I read that it's a Graziano unit, if Mclaren didn't offer an extended warranty beyond 5 years, can Graziano offer a warranty for their own transmission? Is that possible? (Forgive me if that's a stoooopid question!)

It seems that a lot of Mc owners are 'willing' to cough up £5k p.a. to run their cars, there must be a business opportunity for the odd Indy out to flourish out there.
Selon, excuse my ignorance being a newbie Mc owner.... my (3 yr) warranty runs out in Dec. I gather from the blogs I can extend it? a year or 2 years? and at what cost? ...oh, and is it worth doing so?
Hi yes you can currently up to 5 years, 3.5k a year or think its about 6 ish for the 2 years.
Is it worth it ? Like all insurance a waste of money until you need it.
Some of the potential parts prices however are scary ( like most high end cars to be fair )

squirejo

794 posts

244 months

Saturday 16th July 2016
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I am at the 3 yr point. Car going for annual service next week @ Ascot. I asked Alistair Bols; the warranty he supplies with cars is not retail product. Suggested RAC but a quick search suggests no longer available retail. I did warranty wise quote for a laugh. 2.5k per year with a 5k single claim limit. I think I will just self-warranty tbh. Makes not a jot of difference to the future resale of the car as I would not be selling privately. Would only hit me in the wallet in the circumstances of a major problem.

MarkyL

119 posts

198 months

Saturday 16th July 2016
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squirejo said:
I am at the 3 yr point. Car going for annual service next week @ Ascot. I asked Alistair Bols; the warranty he supplies with cars is not retail product. Suggested RAC but a quick search suggests no longer available retail. I did warranty wise quote for a laugh. 2.5k per year with a 5k single claim limit. I think I will just self-warranty tbh. Makes not a jot of difference to the future resale of the car as I would not be selling privately. Would only hit me in the wallet in the circumstances of a major problem.
Squirejo... speak to Alastair Bols... he has a warranty for McL that is underwritten by the same people who provide McL dealer warranties, and a lot cheaper. I don't want to publish much more detail publicly about the difference between his & McL so give him a call to to discuss.

squirejo

794 posts

244 months

Saturday 16th July 2016
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Thanks - but that's where I started. You can't buy Alistairs warranty off the shelf as a retail customer. Which is a shame, really!

barchetta_boy

2,197 posts

233 months

Sunday 17th July 2016
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Jo, did we meet perhaps at Goodwood, are you the sapphire black spider? Lovely car if so.

I have just been down this route, and ended up being able to extend my RAC platinum warranty through Romans. Where did you buy your car from- perhaps this might be a route for you?

squirejo

794 posts

244 months

Sunday 17th July 2016
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Yes that's correct, good memory! I bought mine from McLaren London so I am a bit trapped in theirs, or nothing. Perhaps a further reason to buy 2nd hand from a. Specialist is this rolling warranty situation, however, that wasn't an option as at the time of my purchase- a year ago- very few cars were available. That hasn't changed!

MarkyL

119 posts

198 months

Monday 18th July 2016
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squirejo said:
Thanks - but that's where I started. You can't buy Alistairs warranty off the shelf as a retail customer. Which is a shame, really!
Ah, I now understand. (3.4k eek), I bought from Alastair and as he knows the history of the car, (he said as its just been main dealer serviced, that would count as the 'inspection') and he would offer me his extendable warranty. As you bought from a main dealer I suppose you have limited options then mad