McLeeds

Author
Discussion

Biggriff

Original Poster:

2,312 posts

284 months

Saturday 22nd September 2018
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Contacted them to register my car for servicing etc, asked for price on a wiper arm, enquirer about the security alert....... was promised an email. Utter and total silence.

What’s other people’s views on McLeeds? Not going to damn them for one failed communication, but not looking good so far.

The Surveyor

7,576 posts

237 months

Saturday 22nd September 2018
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Biggriff said:
Contacted them to register my car for servicing etc, asked for price on a wiper arm, enquirer about the security alert....... was promised an email. Utter and total silence.

What’s other people’s views on McLeeds? Not going to damn them for one failed communication, but not looking good so far.
I called in a couple of weeks ago as we were passing, nice guys and good coffee. I forwarded an email to Mark (sales manager) a few days later and got a reply quickly confirming he will add my contact details onto their system and their service team were copied in.

They did say they had service capacity (unlike dealerships down south) and would be happy to sort any issues I had.

Clearly, talking about it and doing it are entirely different, but initial communication was pretty good (as was their coffee).

Biggriff

Original Poster:

2,312 posts

284 months

Sunday 23rd September 2018
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Strangely after posting on here I received a sort of apology and all things seem to be moving. Maybe they read the threads?

Will update experience as I interact for benefit of others.

Nice to know they have service capacity.

jonnywalker46

397 posts

185 months

Thursday 4th October 2018
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Find them very good... First car I ordered from them is coming next month and cant wait

jonnywalker46

397 posts

185 months

Thursday 4th October 2018
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Find them very good... First car I ordered from them is coming next month and cant wait