Collecting Cars auction 2018 720S, 5K miles.

Collecting Cars auction 2018 720S, 5K miles.

Author
Discussion

MDL111

6,975 posts

178 months

Friday 1st May 2020
quotequote all
av185 said:
MDL111 said:
What I’d be more concerned about it the chip in the windscreen mentioned in the description as I recently had to pay to have one replaced - expensive buggers those windscreens
Max £50 insurance claim excess.
Yeah if you have that covered under your insurance. I did not 6k invoice

And re the 720 - not if you buy a new car and then claim on your new insurance - that is called insurance fraud where I live
Edit: to be clear, if you bought it with that issue already and didn’t declare when signing up to the insurance

650spider

1,476 posts

172 months

Friday 1st May 2020
quotequote all
MDL111 said:
Don’t know, it still has warranty until 2021, so enough time for niggles/issues to show up before you have to decide if you want to extend it. What additional benefit do you get from a dealer (esp if it not a official McLaren one) - I guess transaction security might be one and some sort of comeback if it has been in a unreported crash (guess you could hopefully find that out prior to purchase though?)?

10k saved pays for 2 years warranty extension - nice saving if you can’t get it IMO

What I’d be more concerned about it the chip in the windscreen mentioned in the description as I recently had to pay to have one replaced - expensive buggers those windscreens
Last year during the service, they noticed my windscreen had a crack that i did not know about; McLaren changed it free of charge...i do not think that is uncommon as a goodwill from McLaren if deemed it has not come from stone chip or damage etc..

650spider

1,476 posts

172 months

Friday 1st May 2020
quotequote all
PM3 said:
650spider said:
Saves me trawling through that other thread reading about Porsche owners bleating about Gt3RS options and values or other stuff i have absolute no interest whatsoever in.
HAHHAHA isn't that the truth ...the vomitous ramblings about leather trimmed dash ( or god help ..not )
See what happens PM3... the Porsche bores turn up...

Lee Jones Jnr

1,724 posts

171 months

Friday 1st May 2020
quotequote all
650spider said:
MDL111 said:
Don’t know, it still has warranty until 2021, so enough time for niggles/issues to show up before you have to decide if you want to extend it. What additional benefit do you get from a dealer (esp if it not a official McLaren one) - I guess transaction security might be one and some sort of comeback if it has been in a unreported crash (guess you could hopefully find that out prior to purchase though?)?

10k saved pays for 2 years warranty extension - nice saving if you can’t get it IMO

What I’d be more concerned about it the chip in the windscreen mentioned in the description as I recently had to pay to have one replaced - expensive buggers those windscreens
Last year during the service, they noticed my windscreen had a crack that i did not know about; McLaren changed it free of charge...i do not think that is uncommon as a goodwill from McLaren if deemed it has not come from stone chip or damage etc..
It’s not really goodwill, it’s warranty work on a known issue?

650spider

1,476 posts

172 months

Friday 1st May 2020
quotequote all
Lee Jones Jnr said:
650spider said:
MDL111 said:
Don’t know, it still has warranty until 2021, so enough time for niggles/issues to show up before you have to decide if you want to extend it. What additional benefit do you get from a dealer (esp if it not a official McLaren one) - I guess transaction security might be one and some sort of comeback if it has been in a unreported crash (guess you could hopefully find that out prior to purchase though?)?

10k saved pays for 2 years warranty extension - nice saving if you can’t get it IMO

What I’d be more concerned about it the chip in the windscreen mentioned in the description as I recently had to pay to have one replaced - expensive buggers those windscreens
Last year during the service, they noticed my windscreen had a crack that i did not know about; McLaren changed it free of charge...i do not think that is uncommon as a goodwill from McLaren if deemed it has not come from stone chip or damage etc..
It’s not really goodwill, it’s warranty work on a known issue?
It is an issue that can caused by how rigid the car is with the carbon tub.

Whilst a 'known' issue, it has only happened to a small % of cars.

Over 3 years old, it is goodwill gesture to replace...they don't 'have' to.

andrew

9,972 posts

193 months

Friday 1st May 2020
quotequote all
650spider said:
Lee Jones Jnr said:
650spider said:
MDL111 said:
Don’t know, it still has warranty until 2021, so enough time for niggles/issues to show up before you have to decide if you want to extend it. What additional benefit do you get from a dealer (esp if it not a official McLaren one) - I guess transaction security might be one and some sort of comeback if it has been in a unreported crash (guess you could hopefully find that out prior to purchase though?)?

10k saved pays for 2 years warranty extension - nice saving if you can’t get it IMO

What I’d be more concerned about it the chip in the windscreen mentioned in the description as I recently had to pay to have one replaced - expensive buggers those windscreens
Last year during the service, they noticed my windscreen had a crack that i did not know about; McLaren changed it free of charge...i do not think that is uncommon as a goodwill from McLaren if deemed it has not come from stone chip or damage etc..
It’s not really goodwill, it’s warranty work on a known issue?
It is an issue that can caused by how rigid the car is with the carbon tub.

Whilst a 'known' issue, it has only happened to a small % of cars.

Over 3 years old, it is goodwill gesture to replace...they don't 'have' to.
at the mclaren gt roadshow, 2 of the 3 cars were afflicted

650spider

1,476 posts

172 months

Friday 1st May 2020
quotequote all
andrew said:
at the mclaren gt roadshow, 2 of the 3 cars were afflicted
Why, of course they were, Andrew. rolleyes

Good to see you back in these parts.

MDL111

6,975 posts

178 months

Friday 1st May 2020
quotequote all
650spider said:
Lee Jones Jnr said:
650spider said:
MDL111 said:
Don’t know, it still has warranty until 2021, so enough time for niggles/issues to show up before you have to decide if you want to extend it. What additional benefit do you get from a dealer (esp if it not a official McLaren one) - I guess transaction security might be one and some sort of comeback if it has been in a unreported crash (guess you could hopefully find that out prior to purchase though?)?

10k saved pays for 2 years warranty extension - nice saving if you can’t get it IMO

What I’d be more concerned about it the chip in the windscreen mentioned in the description as I recently had to pay to have one replaced - expensive buggers those windscreens
Last year during the service, they noticed my windscreen had a crack that i did not know about; McLaren changed it free of charge...i do not think that is uncommon as a goodwill from McLaren if deemed it has not come from stone chip or damage etc..
It’s not really goodwill, it’s warranty work on a known issue?
It is an issue that can caused by how rigid the car is with the carbon tub.

Whilst a 'known' issue, it has only happened to a small % of cars.

Over 3 years old, it is goodwill gesture to replace...they don't 'have' to.
Ah ok fair enough, then maybe not an issue cost wise - makes the car look better then.

Out of curiosity how does a more rigid car lead to the windscreen cracking - I would have thought a less rigid car causes that due to the forces being transferred into the screen while a rigid car doesn’t deform and therefore there should be no force exerted on the screen.

650spider

1,476 posts

172 months

Friday 1st May 2020
quotequote all
MDL111 said:
Ah ok fair enough, then maybe not an issue cost wise - makes the car look better then.

Out of curiosity how does a more rigid car lead to the windscreen cracking - I would have thought a less rigid car causes that due to the forces being transferred into the screen while a rigid car doesn’t deform and therefore there should be no force exerted on the screen.
To be fair, that was their explanation to me...followed by the cost...then the part that Woking had agreed to pay for it..after that i was just happy it was a freebie and didn't ask anymore questions.

It was almost like a jedi knight trick.

However, during the service, they were also fitting a carbon fibre scuttle panel to the car...so....

MDL111

6,975 posts

178 months

Friday 1st May 2020
quotequote all
650spider said:
MDL111 said:
Ah ok fair enough, then maybe not an issue cost wise - makes the car look better then.

Out of curiosity how does a more rigid car lead to the windscreen cracking - I would have thought a less rigid car causes that due to the forces being transferred into the screen while a rigid car doesn’t deform and therefore there should be no force exerted on the screen.
To be fair, that was their explanation to me...followed by the cost...then the part that Woking had agreed to pay for it..after that i was just happy it was a freebie and didn't ask anymore questions.

It was almost like a jedi knight trick.

However, during the service, they were also fitting a carbon fibre scuttle panel to the car...so....
I am with you, I would not have listened closely once told I didn’t have to pay. I nearly fell off my chair when I was told I had to pay for my chipped windscreen by the insurance guy, and then I keeled over when the dealer told me the cost.

I’d still be interested in the reason why it happens - seems counterintuitive to me (which means nothing given my zero knowledge about anything mechanical)

rich12

3,465 posts

155 months

Friday 1st May 2020
quotequote all
It's because there is less 'forgiveness' in the car.
Like when you go over a pothole in a car with hard suspension, you feel it a lot more.

It's not just the windscreen that is affected, the glass on the doors are too.

The Surveyor

7,576 posts

238 months

Monday 4th May 2020
quotequote all
rich12 said:
It's because there is less 'forgiveness' in the car.
Like when you go over a pothole in a car with hard suspension, you feel it a lot more.

It's not just the windscreen that is affected, the glass on the doors are too.
I understood the historic issue of frequent windscreen cracks occurred on the LT cars rather than the standard ones, mainly due to the stupidly thin glass they used to save a few kg's. The windscreen on a 600LT has thinner glass to the identical looking 570S for example, saves 3.5kg apparently.

Like all things McLaren, it seems that the myth then extends across the whole range to compound the negativity. One car for sale with a stone chip to the windscreen becomes an 'all McLaren windscreens crack all the time at £6,000 each' fact. Some crack, most don't, and most will be covered by the dealer if not covered by your own insurance windscreen cover.

rich12

3,465 posts

155 months

Monday 4th May 2020
quotequote all
The Surveyor said:
I understood the historic issue of frequent windscreen cracks occurred on the LT cars rather than the standard ones, mainly due to the stupidly thin glass they used to save a few kg's. The windscreen on a 600LT has thinner glass to the identical looking 570S for example, saves 3.5kg apparently.

Like all things McLaren, it seems that the myth then extends across the whole range to compound the negativity. One car for sale with a stone chip to the windscreen becomes an 'all McLaren windscreens crack all the time at £6,000 each' fact. Some crack, most don't, and most will be covered by the dealer if not covered by your own insurance windscreen cover.
It's the same as anything isn't it. People tend to only post negatives but I have first hand experience with this and have had 2 windscreens, 3 door glass panels replaced over 2 720S's.
The door glass is more prone to crack from people not using the soft close function but it's not like people are slamming the doors down like a stroppy 13 year old.

MDL111

6,975 posts

178 months

Monday 4th May 2020
quotequote all
rich12 said:
It's because there is less 'forgiveness' in the car.
Like when you go over a pothole in a car with hard suspension, you feel it a lot more.

It's not just the windscreen that is affected, the glass on the doors are too.
Thanks - I guess it is es about “give in the chassis” and then therefore flex that leads to cracking of the surface that can’t flex, but more like a glass cracking when dropped

TB993tt

2,032 posts

242 months

Monday 4th May 2020
quotequote all
The Surveyor said:
Like all things McLaren, it seems that the myth then extends across the whole range to compound the negativity. One car for sale with a stone chip to the windscreen becomes an 'all McLaren windscreens crack all the time at £6,000 each' fact. Some crack, most don't, and most will be covered by the dealer if not covered by your own insurance windscreen cover.
I've had 2 stress cracked screens in the 720, the second one appeared whilst car was static in my driveway !

Worrying thing is I'm told the extended Mcl warranty does not cover these stress cracked screens.

The Surveyor

7,576 posts

238 months

Monday 4th May 2020
quotequote all
Apologies, it looks like there is a wider issue with the 720 'screen cracking.

If these are not covered under the warranty (which sounds like they should be) are you getting them replaced under normal windscreen cover on your insurance?

rich12

3,465 posts

155 months

Monday 4th May 2020
quotequote all
TB993tt said:
I've had 2 stress cracked screens in the 720, the second one appeared whilst car was static in my driveway !

Worrying thing is I'm told the extended Mcl warranty does not cover these stress cracked screens.
They are 100% covered. They are told to say there is no issue etc but they hands down will sort it.

TB993tt

2,032 posts

242 months

Monday 4th May 2020
quotequote all
rich12 said:
They are 100% covered. They are told to say there is no issue etc but they hands down will sort it.
Do you have that in writing or maybe you were shown some good will ?

My Service manager specifically asked HQ at my request and was told they are not covered under the extended warranty (not the factory 3 year first one)

rich12

3,465 posts

155 months

Monday 4th May 2020
quotequote all
TB993tt said:
Do you have that in writing or maybe you were shown some good will ?

My Service manager specifically asked HQ at my request and was told they are not covered under the extended warranty (not the factory 3 year first one)
It's a known issue on 720S and was told it was covered under warranty by them after going through the first crack issue.
Are any 720S's out of warranty yet?

Rocketreid

626 posts

73 months

Monday 4th May 2020
quotequote all
rich12 said:
It's a known issue on 720S and was told it was covered under warranty by them after going through the first crack issue.
Are any 720S's out of warranty yet?
No 720s has yet reached 3 years since registration. Autumn 2017 was when the first of the customer cars were delivered, press cars were a bit earlier