So what is TGE's problem with Mclaren?

So what is TGE's problem with Mclaren?

Author
Discussion

Lee Jones Jnr

1,724 posts

170 months

Tuesday 19th January 2021
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I also only really watch Harry Garage but the odd one here and there pops up and I watch it.
I have seen a few TGE videos and as far as I can tell he bought a 720 (I think from Redline rather than a main dealer?), it wasn't a good one and he lost a bit of money to fq it off.
Some people are not the forgive and forget type (myself included).

Meltham Terrier

322 posts

133 months

Tuesday 19th January 2021
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So a guy buys a Mclaren which has issues , he then posts it all over YouTube because his issues are not dealt with.

Can't sell the car because everyone knows the problems with it, off loads it cheap then whinges about it for next couple of years.

What a Muppet , should have kept his mouth shut and quietly off loaded the car.

But no content to put on YouTube

davek_964

8,821 posts

175 months

Wednesday 20th January 2021
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ChrisW. said:
petjam said:
I bought a brand new car from McLaren, issues identified at collection which they promised to fix and then ignored me.

Abhorrent company.

If I had his audience I would make them aware at every juncture I could. Good luck to him.
This is the problem that McLaren have to overcome.

I also have a horror story ...

I could be seriously interested in a 600LT, but do I trust them ?

And how much should it cost in depreciation if I was to send £125k ?

The running costs including extended warranty can be budgeted for ...
I'm not convinced that McLaren have a general problem with bad customer service. Mine has been exceptional for the used car I bought, and far better than I could have expected - and I've seen many many positive stories from others.

I sympathise with Petjam, but personally I don't think that's representative - if you look hard enough, I'm pretty sure you'd find unhappy customers for other brands too.

McLaren do have an issue with quality control in my opinion - too many cars have issues, whether it's annoying niggles or paint problems. And that is something they need to sort out - but at least they do tend to resolve the problems.

(Most) cars depreciate. McLaren's seem to depreciate more than some other cars - some models worse than others. Although there are examples on here where depreciation has been fairly minimal. But I think people should expect the value of their cars to drop whatever they buy - if that's a problem, then probably best not to buy.

MDL111

6,951 posts

177 months

Wednesday 20th January 2021
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I agree - I don’t understand how people complain about depreciation. You never really hear people being shocked that their BMW, VW, Audi depreciates (a lot), esp when they buy a relatively new car. How rich people think that should not apply to them is a mystery to me

Bispal

1,619 posts

151 months

Wednesday 20th January 2021
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Tom, aka TGE, lost £5k on his 720s. That's all and he says the same in his videos. Like many others he probably saw the 675LT being sold for overs and thought he would buy a 720s to flip (that's just my speculation). As a standard series production car that was never going to happen and we all know supercar dealers work on at least £20k margins (usually).

I expect he panicked and thought he was going to take a hit as the dealer wanted their margin which he thought unreasonable. I guess he was expecting 675LT type instant profit. So he sold it via an ad I placed for him on the owners club site and it sold very quickly if i recall. At the time they were still in demand.

He has formed a bit of a persona around not liking McLaren's, whether true or not, and its part of the success of his channel as much as Tims, aka shmee, love of McLaren's is part of his success. I know many on here wont watch either channel but there is no denying many do.

Youtube, at their level, is all a game, all about keeping in with certain brands, its great for Ferrari and Lamborghini if influencers are constantly down on rivals like McLaren, and visa versa.

My own experience is my 12C had some niggles but they were dealt with quickly and always under warranty and the dealer was fantastic. My 675LT has had no issues in 12 months and 5k miles and Bell & Colvill who serviced it did an amazing job.




Edited by Bispal on Wednesday 20th January 08:29

650spider

1,476 posts

171 months

Wednesday 20th January 2021
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Sarnie said:
Pretty sure he had one of the very first 720's............had some issues........then wanted to get rid of it and couldn't get a bid on it from any dealer and had to take a bath to off load it..............and has been crying about it ever since.
I think it was one of the few videos he made that I watched only due to the McLaren content.

Iif i recall correctly, there were minor teething issues associated with launch of a brand new model; key not being picked up and being locked out etc.

He had it for maybe 4 or 5 mths and then sold for around £5k less; not really taking a bath but back then McLarens were doing not too bad for depreciation and I assume just like the usual youtubers getting one of the latest supercars he anticipated flipping it and making on it.

Not quite sure what his USP is; he doesn't review cars, go to launches or do road trips; it seems more about 'look what I have'.

At least he freely admits he is up to his neck in debt with finance on them all.

Ferruccio

1,835 posts

119 months

Wednesday 20th January 2021
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AstonExige720 said:
He just needs to wind it back a bit now.
No he doesn’t.
We still, just about, have free speech in this country.
That was his experience.
Nice bloke in person. It’s how he makes his living and he’s done well.
Is it better or worse than being, say, a lawyer?

anonymous-user

54 months

Wednesday 20th January 2021
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I consider myself an avid watcher of YouTube car content but had never heard of TGE until this thread.

Five minutes later, I'm pleased to say I won't be watching another one.

Classic bearded YouTube influencer chav, who also reviews watches rolleyes

TP321

1,478 posts

198 months

Wednesday 20th January 2021
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Meltham Terrier said:
So a guy buys a Mclaren which has issues , he then posts it all over YouTube because his issues are not dealt with.

Can't sell the car because everyone knows the problems with it, off loads it cheap then whinges about it for next couple of years.

What a Muppet , should have kept his mouth shut and quietly off loaded the car.

But no content to put on YouTube
Exactly - well said. Just a child who tried to play the early flipper game and lost. Grow up man and grow some b#lls

Ferruccio

1,835 posts

119 months

Wednesday 20th January 2021
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TP321 said:
Exactly - well said. Just a child who tried to play the early flipper game and lost. Grow up man and grow some b#lls
Trolling people you’ve never met or spoken to; who needs to grow up and grow some balls?
Talk to him; get the facts; say it to his face.
All this judgemental garbage on the internet is a pernicious, destructive, disease.

He’s been a judge at Salon Prive - have the Bagley’s asked you?

petjam

489 posts

146 months

Wednesday 20th January 2021
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The problem with 99% of the youtubers / influencers is that they can only say nice things about cars / products. If they criticise a car in any shape or form they are off the list for press cars and thus they have no source of content.

Take Chris Harris for example, he was less than positive about Ferrari and they stopped giving him cars to review. He is now too big so they have had to renege on that decision.

Therefore a youtube "review" is largely worthless. TGE is in the minority as he says it how it is.

Edited by petjam on Wednesday 20th January 10:58

Smoothound

148 posts

46 months

Wednesday 20th January 2021
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For me the jury is still out on Mclaren as a brand having worked sort of on the inside and now owning a car. I love the car when I have it which currently hasn't been very much. Partly my own fault I guess for not chasing hard enough maybe but also down to company errors, slow diagnosis, wrong diagnosis and currently lack of parts supply. The annoying thing is it's not a major problem that's causing this rolleyes Just want it back even though I won't be able to drive it much currently!!

AstonExige720

Original Poster:

661 posts

107 months

Wednesday 20th January 2021
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petjam said:
Therefore a youtube "review" is largely worthless. TGE is in the minority as he says it how it is.
But he doesn't say "how it is" He makes comments based on one experience he deemed as below par. He then just talks about ALL Mclarens falling apart, ALL being unreliable, being turds etc etc. We all know that is rubbish. So it is not "how it is" It has even gone past simply giving his opinion, he just seems to make silly digs at every given opportunity and it spoils what could be an easy to watch, entertaining channel.

dank

1,154 posts

252 months

Wednesday 20th January 2021
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Cheib said:
I watched about 10 mins of one of his videos once....fair play to him if he's making a success of it but my takeaway was he's not really into the car as a car and looking at his list of videos there doesn't seem to be much about actually doing anything in his cars. All about buying and selling and tarting up.

Not my bag...but then I am sure I am not his target audience. Harry's Garage is much more my kind of content smile
+1 for Harry's Garage too! great content and love his technical knowledge



petjam

489 posts

146 months

Wednesday 20th January 2021
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AstonExige720 said:
But he doesn't say "how it is" He makes comments based on one experience he deemed as below par. He then just talks about ALL Mclarens falling apart, ALL being unreliable, being turds etc etc. We all know that is rubbish. So it is not "how it is" It has even gone past simply giving his opinion, he just seems to make silly digs at every given opportunity and it spoils what could be an easy to watch, entertaining channel.
Sorry, I should have said how it is from his experience.

I also had a single experience with them and it was diabolical. Brand new £200k car. Fix those problems sir? You'll have to pay for an independent inspection before we will do that! You couldn't make it up.

When I posted up initially of my issue I had lots of people contact me with their McLaren problems and their woeful customer service.

Lots of other supercar brands have problems, McLaren however seem to excel at not rectifying them swiftly/properly/at all (delete as appropriate).

mat205125

17,790 posts

213 months

Wednesday 20th January 2021
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davek_964 said:
minimalist said:
mat205125 said:
What's TGE??
You're not fooling anyone rolleyes
I have no clue who he is either. I assumed a Youtuber, which later comments confirmed - but I don't really use YouTube, and don't follow anybody on it so have no idea who he is
I watch loads of stuff on YouTube and legitimately hadn't a clue who thos was, and still never watched one of their uploads.

Not sure why, but I gravitate to the US videos more than uk YouTube channels

Irritating expletives like Schmee and that Supercar Blonde may be largely to blame

AstonExige720

Original Poster:

661 posts

107 months

Wednesday 20th January 2021
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Before I bought mine I did a lot of research, this was going to be my 1st supercar, I was a little nervous about spending this sort of money on a car, so I talked to owners, ex-owners, specialists (not just Mclaren specialists) and come to the conclusion that yes, there are some examples of bad experiences and bad cars, it was no different to most other supercar brands and in the main the ownership experience is a very positive one. And what bad experiences there were, they seemed to be magnified when coupled with a bad dealer experience. And problems seem to be more with certain dealers than the cars themselves.

I think the issues are those that are common with a relatively new car manufacturer finding their way. I imagine if you went back to the early days of, for example, Ferrari, you'd come across similar frustrations. Silly / minor issues that you wouldn't expect on a new and expensive car, then exaggerated by dealers not having stock, poor customer service etc.

I had an issue with mine shortly after buying it. I contacted the dealer (McManchester) and the next day they turned up with a covered low-loader, took my car and dropped off a brand new GT for me to drive around in. Couldn't fault them. And every query I've had since they've more than impressed. I think Mclaren are getting there. I really hope they do. The cars are superior in so many ways to the competition, and they're British! Now more than ever we need British Manufacturing to thrive!

And I did read about your issues and it does sound really bad. Just can't get my head around it. Totally opposite to what I experienced and I bought a used one at a lower value?!


AstonExige720

Original Poster:

661 posts

107 months

Wednesday 20th January 2021
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I find Mr JWW has some good content. They have a decent studio, do their best to carry out reviews, they have their own little circuit and some very impressive cars in their collection! Haven't picked up any bias either.

https://www.youtube.com/c/MrJWW

12pack

1,545 posts

168 months

Wednesday 20th January 2021
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petjam said:
Sorry, I should have said how it is from his experience.

I also had a single experience with them and it was diabolical. Brand new £200k car. Fix those problems sir? You'll have to pay for an independent inspection before we will do that! You couldn't make it up.

When I posted up initially of my issue I had lots of people contact me with their McLaren problems and their woeful customer service.

Lots of other supercar brands have problems, McLaren however seem to excel at not rectifying them swiftly/properly/at all (delete as appropriate).
OTOH, my dealings with my dealer and my Mac stand head and shoulders above those with my old Ferrari. Not only have they addressed my minor issues, but they’ve done things like pick the car up for track outing tyre changes. And the car, is so much better than the pretend Italians, too. I’m sure there are lots of those with positive experiences as well.

But I can’t fairly extrapolate my positive experience to be all encompassing as is done on YT. I’m sure a negative experience resounds with you if you’ve had a negative experience, but that doesn’t mean it can be extrapolated either.

Drclarke

1,185 posts

173 months

Wednesday 20th January 2021
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Ferruccio said:
He’s been a judge at Salon Prive - have the Bagley’s asked you?
You surely don’t think that he was invited to be a judge due to his expertise?!?!