C350E ordered

Author
Discussion

robemcdonald

Original Poster:

8,832 posts

197 months

Sunday 12th March 2017
quotequote all
There is a more complicated formula, but my tariff is 10p / kWh so it costs about 60p to charge the car.

On the days when I get the train to London it' costs me nothing to get to and from the station.

On another note my normal fuel economy seems to have gone off a cliff.
For the first 15k is was averaging 42mpg (I could live with this but would have liked more) more recently I am lucky to see 38mpg. Same roads, same driving style. It's going in for a service soon and they are going to check it out.
It had a minor fuel leak under the bonnet a month ago and had some emergency surgery from the good people at Mercedes Benz Stevenage. The economy issue started not too long before this, butt hasn't improved despite a very high pressure leak being fixed. Something isn't right.
In other news the infotainment system has started to pack have had it crash a few times in the past, but yesterday it crashed 5-6 times in a 10 minute trip. I'm hoping it would have resolved itself overnight, but I'm no thanks confident.
Still happy with the car though overall.

robemcdonald

Original Poster:

8,832 posts

197 months

Monday 13th March 2017
quotequote all
RicksAlfas said:
Sorry to hear your woes Rob. How did you notice the fuel leak?
My economy has dropped as well. I don't do much mileage, but I was averaging 55, and I'm now at 50. I put it down to the cold weather. I'm still up on my old 320d though. That averaged 44, and was nowhere near as nice a car - or as fast!
A strong smell of petrol basically. Something's not right with it though. I'm hoping this isn't going to be a lengthy process though.

robemcdonald

Original Poster:

8,832 posts

197 months

Thursday 16th March 2017
quotequote all
At the back of the engine bay is a very high pressure fuel pump. (I'll try and get a picture later) basically there is a short length of pipe linking the pump to something else and it was the fitting on this pipe that (supposedly) was causing the leak.it was in the garage for a couple of days and I got an SLK for the coldest few days of the year.

robemcdonald

Original Poster:

8,832 posts

197 months

Friday 17th March 2017
quotequote all
Mine was intermittent as well. Although somewhat more frequent than yours I suspect. Could be a potential common fault then. Definitely worth getting checked out though as high pressure fuel vapour and high voltage doesn't mix too well.
On a different subject is anyone having problem with the inner charging cover sticking?

robemcdonald

Original Poster:

8,832 posts

197 months

Sunday 19th March 2017
quotequote all
Get whatever car you want. There is a thread for the 330e, but you'd probably post on there saying it's not available as an estate.
To say the Mitsubishi is the practical choice and then state the c350e is a barge is pretty confused.

The easiest thing yo do is make a list of the things you want from your new car.
Then make a colum for each car you are considering. (The first column could be the 350e)
Let's say the first thing on the list is a sub 7:00 minute ring time. Well the c350e can't do that so you'd put a cross under it.
You keep going like that until you've put a tick or cross against every car and "must have" list.
Then choose the car with the most ticks.

I've put this sample together for you, to show you what it might look like. I have also tried to channel you for the answers.
Let me know if you need any more help.

Edited by robemcdonald on Sunday 19th March 09:03

robemcdonald

Original Poster:

8,832 posts

197 months

Thursday 23rd March 2017
quotequote all
So my car is at mb Hertford today for a service and to have the consumption looked at.
Rather annoyingly during my preservice chat with the advisor yesterday she started blaming the low mpg on weathe and driving style. This is before they have even looked at the car, so as they are getting the excuses in early I don't hold out much hope of a resolution. Maybe they will prove my cynical side wrong. Either way I'm not going to let it go as I am getting fed up with it.

I have a GLC250 as a courtesy car and it sounds / feels like a tractor after the 350e.

robemcdonald

Original Poster:

8,832 posts

197 months

Thursday 23rd March 2017
quotequote all
Got to say the dealer has been even worse than I anticipated.

Called at 3:30pm to ask when it would be ready and they hadn't even started to look at it. When I arrived the advisor was actually quite rude and dismissive.
The seat and mirrors were all set up for me indicating that it hadn't even been test driven (I wish I'd recorded the mileage atdrop off)
The advisor said that the service message couldn't be reset as it was done on time and not miles. Bullst! They left it late and didn't have the time.
They had the car from 8:00-17:30 and managed to wash it.

Well done mb.....

robemcdonald

Original Poster:

8,832 posts

197 months

Monday 12th June 2017
quotequote all
Kermit power said:
Is anyone aware of any reasons for delivery delays on the C350e?

I ordered mine on October 28th, and the latest I've had is a further delay in estimated delivery time pushing it out to July 7th!!!
That's odd. I thought deliveries were sorted. My boss ordered his around the same time as you and his car was delivered on the day the 17 plates came out (he waited a week or two to get the new reg for some reason)

robemcdonald

Original Poster:

8,832 posts

197 months

Monday 12th June 2017
quotequote all
It might be the colour. I remember reading the blue and red paints had to be done in Germany as the South African factory could get them right? It may have even been on this thread come to think of it.

robemcdonald

Original Poster:

8,832 posts

197 months

Tuesday 20th June 2017
quotequote all
Kermit power said:
RicksAlfas said:
Reading this thread:
https://www.mbclub.co.uk/forums/general-discussion...
It looks like the Night Pack is causing issues. Did you order that?
God no, it sounded absolutely hideous! hehe

Why on earth anyone would want to swap body-coloured wing mirrors for black ones is beyond me, and given the choice, I'd immediately ban tinted rear windows. I've got the bloody things in my current car, and I've been regretting them ever since I first drove the thing in anything other than perfect daylight four years ago...
I have the tinted windows and they are excellent. They have virtually no impact on visibility whilst being virtually opaque from outside. Not sure how that is achieved, but it's works.

robemcdonald

Original Poster:

8,832 posts

197 months

Tuesday 27th June 2017
quotequote all
I asked about running in when I picked mine up. The dealer told me not to worry about it, so I didn't. I might have been a bit easier of the first 500 miles if it were my money though.

robemcdonald

Original Poster:

8,832 posts

197 months

Thursday 29th June 2017
quotequote all
Chris-S said:
robemcdonald said:
I asked about running in when I picked mine up. The dealer told me not to worry about it, so I didn't. I might have been a bit easier of the first 500 miles if it were my money though.
I asked a few sources but got nothing I'd consider authoritative, just vague opinions. Manual said 1500 miles IIRC but it's generic for the whole range, nothing specific about the hybrid where you could in theory never run the ICE at all in 1500 miles. Our ICE only runs about half the miles we drive on average.

Got the impression they don't really know much about the hybrids and don't really care all that much fulll stop.
The manual says 1500 KM and then has a separate section for the AMG models. Silly really as you might be able to do that without starting the ICE.
I took it easy for the first couple of hundred miles for the brakes etc.. but subsequently haven't really bothered. 30,000 miles later I am averaging 42(ish) MPG. Not bad considering the sorts of long journeys I am doing.

robemcdonald

Original Poster:

8,832 posts

197 months

Friday 30th June 2017
quotequote all
Kermit power said:
Before I go trawling through the rest of the internet, does anyone have a vote on the best people to fit a wall socket at the moment?

I'm in Epsom if it makes a difference.
Save yourself some cash and just get a regular 3pin installed (mine cost £50) there is no benefit in anything more fancy as the car won't charge any faster.

robemcdonald

Original Poster:

8,832 posts

197 months

Saturday 1st July 2017
quotequote all
s111dpc said:
Chris-S said:
I opted for the grant funded Rolec with a tethered cable just for the convenience of it. I already had a suitable outside 13A socket but it was a bit of a faff TBH. I went for the 7.2kW option as well, just in case I ever end up with something that has a bigger battery capacity, although I only charge at 3.6kW
^^ This, so much less hassle
Is it though?

It costs significantly more (and there is no grant available any more)
You have to have a survey on your houses mains first.
They usually find you need some additional work, at additional cost.
You end up with a large charger on the wall.
Depending on what car you get next it may have the wrong cable or not be up to the job (if you get a model 3)

Sounds like a lot more hassle than getting the local sparky to fit a 13 amp socket for £50.

robemcdonald

Original Poster:

8,832 posts

197 months

Sunday 9th July 2017
quotequote all
Quick update on MPG

I drove back from Cardiff on Friday following a meeting at work and a night out on Thursday.
As I had the whole day to get home and was feeling a little worse for wear I thought I'd take the journey at a very steady 60-65. Despite a couple of blasts to facilitate overtakes without holding up traffic I managed a very respectable 49.5 MPG. I should add that I started with zero electric range.
A bit of back of a fag packet calculations showed me I could have been home 20-30 minutes earlier had I done 80.
Not sure what it means for my driving style going forward, but there is a certain sense of achievement in getting the most from the car. Also with a little patience and control it can be as economical as a diesel on the motorway.

robemcdonald

Original Poster:

8,832 posts

197 months

Friday 17th November 2017
quotequote all
A problem has occurred.
The MFD between the gauges has failed. It now displays "malfunction" this has happened a week after being serviced an a software update. Anyone else experienced similar?

robemcdonald

Original Poster:

8,832 posts

197 months

Friday 17th November 2017
quotequote all
Thanks, I have emailed the dealership and await a reply.

robemcdonald

Original Poster:

8,832 posts

197 months

Tuesday 28th November 2017
quotequote all
So..........

on the Saturday after my last post I almost had an accident pulling on to a roundabout when the petrol engine failed to kick in on acceleration. (it wasn't really that close in truth, but it did upset the other guy as he followed me with his hand on his horn for about a minute afterwards)
So I called MB, was attended by their breakdown service (I made it home luckily) and my car was recovered at some point that evening.

MBs breakdown arranged for a cab to pick me up the next morning (sunday) to take me to Luton Airport to pick up a replacement hire car from Europcar. I was assured the car would be broadly similar to mine.

I was offered a Passat (fine) unfortunately the door was broken, so I had to take a Seat Leon. A horrible thing, but hopefully only for a day or so while my car was fixed.

On the Monday I got a call from the local dealer, where the car had been recovered to. They couldn't identify the fault and had to send the codes off to Germany for diagnosis.

On this basis I called Europcar to get my car changed as I didn't know how long my car was going to be and it didn't have sat nav. After a lot of mucking around (the computers were down) I was told to go to Stansted airport on Tuesday to collect a replacement.

ON Tuesday I drive an hour out of my way to get to Stansted to be told they didn't have a car for me. Cue a rather terse call to Europcar. I'll spare you the details, but eventually I managed to get a C220D estate from Stevenage.

On the Wednesday I got a call from the dealer. Turns out the problem is the starter motor. Great. I'll come by later to pick it up. Not quite so easy as that. The starter motors are on back order and MB have no idea when one will be available.

So I am left with no idea of when my car will be returned. To say this has all been frustrating is a bit of an understatement. I haven't been contacted by the dealer with an update for almost a week now.

I am seriously unimpressed with the reliability and customer service from both MB and Europcar.

robemcdonald

Original Poster:

8,832 posts

197 months

Friday 22nd December 2017
quotequote all
I've once got the c350e to say electric mode only refuel immediately.

robemcdonald

Original Poster:

8,832 posts

197 months

Monday 6th May 2019
quotequote all
Jackcramerr said:
Can anyone do a favour please.

Can someone measure the voltage of the battery in the morning? This can be done using a DMM and puting the probe accross the jump points under the bonnet? Thanks.
I would do, but I don’t know what any of that means.

Anyone else had an issue with starter motors?

Mine has just had its third one fitted.