why do the have to make it so bloody difficult...?

[littlegearl]

finally got round to booking my tickets for le mans today, i know its a bit late but i joined the ACO and affter faffing around with the membership application i finally got my membership card the other day.

basically i ring their english speaking line and ask to book tickets, the girl on the other end says 'the ticket office is closed for lunch can i ring back in an hour?'

so about 1hr15 later i phone back, ask again to book tickets, get sent to the ticket office and ask to book 6 of them, so the girl tells me i can only book tickets by e-mail, post or fax... so she tells me the e-mail address is "[e-mail]"

so i merrily send my e-mail to the above address asking to book 6 tickets, a little while later i get a message saying that the e-mail address is not recognised!!!

so i go to the ACO website and find out the e-mail address is for TICKETS is "[e-mail]"

so i re-send my message to their new address

basically this has taken me all morning, net result: no tickets yet booked and the day is wasted... if i get a reply from the ACO (highly doubtfull) today, i wont be able to do anything about it until tommorrow because they still need to contact me for my payment details...

why can't they just have a number i can phone, or an online booking service!?!

[sparkey]

If you became a member to benefit from the breakdown cover (thier main business) whilst in France forget it. Thier faffing about now will in seem like a well oiled machine compared to the service you get if you actually break down and need thier assistance.

I speak from bitter experience.

[alfa dave]

What tickets are you trying to book? Camping will be sold out and entry tickets are readily available when you get there....

[littlegearl]

just 6 entrance tickets, but the ACO ones that allow you in the paddock/ACO bar, not just normal "admission general" or whatever they're called...

i was warned about their "service" but perhaps i didn't pay enough attention to my warnings!!! - its probably gonna cost us a great deal more having to buy all our camping/ferry/entrance tickets seperately than getting an all-in-1 package...

the ACO is even worse than donington who i phoned for tickets to the FIA GT race last year, they charged me the 10% or whatever phone booking charge then made me collect the tickets from the circuit FFS!!!

hmm, perhaps it was a mistake to join the ACO...

sparkey said: If you became a member to benefit from the breakdown cover (thier main business) whilst in France forget it. Thier faffing about now will in seem like a well oiled machine compared to the service you get if you actually break down and need thier assistance.

I speak from bitter experience.

luckily i also have full european AA cover, so hopefully i wont have to use the ACO

[williamp]

You can get into the ACO bar behing the village just by showing your Membership card (friends will have to sign in and pay).

You also get a great presentation pack (however, your friends will not be able to get this).

As far as I know, you cannot get into the pits during race day at all, although on Friday you can walk along the pits with everyone else.

I left if it too late for parking, so I am goiugnt o get a good car parkign spot and sleep in the car (I do this anyway, so I won't bother to camp)...

[littlegearl]

your not allowed in the pits, but you are allowed in the paddock over the course of the race aren't you!?!