Two year old car with drill hole and repainted -Octavia Vrs
Discussion
When it's confirmed rejected I'd be asking about the towbar being removed. You are 600 down.
They can say you made alterations to the car but you didn't lease, borrow or rent it. You bought the car. I'd pursue that. Mention that you were mislead and sold an accident repaired car. I wouldn't let that lay.
The car supermarket will probably re-retail through car with the added sales feature of a new towbar fitted.
They can say you made alterations to the car but you didn't lease, borrow or rent it. You bought the car. I'd pursue that. Mention that you were mislead and sold an accident repaired car. I wouldn't let that lay.
The car supermarket will probably re-retail through car with the added sales feature of a new towbar fitted.
Sa Calobra said:
When it's confirmed rejected I'd be asking about the towbar being removed. You are 600 down.
They can say you made alterations to the car but you didn't lease, borrow or rent it. You bought the car. I'd pursue that. Mention that you were mislead and sold an accident repaired car. I wouldn't let that lay.
The car supermarket will probably re-retail through car with the added sales feature of a new towbar fitted.
Thanks good input. I will be trying that, I’m quite out of pocket at the end of the day. I was sold a lemon. Or what I believe to be. Under no circumstances would I have bought this knowing it’s history. They can say you made alterations to the car but you didn't lease, borrow or rent it. You bought the car. I'd pursue that. Mention that you were mislead and sold an accident repaired car. I wouldn't let that lay.
The car supermarket will probably re-retail through car with the added sales feature of a new towbar fitted.
We came to the conclusion it was on a 2 year lease. The person who had it wanted to move it on and spent as little as possible making it seem ok after a bump.
Run away from this car, there are warning signs all over it now, and am sure more to be found. Why do folk buy cars from car supermarkets ?, I worked at one many years ago and the cars were all ex fleet knackerbags that no one else wanted. Their warranties aren't worth the paper they are printed on and the comeback is usually non existent. They work on the basis that you have bought a cheap car, and as a used car it will have faults, just a lot more faults than a franchised dealer car would have. All ex plod care are sold via these places, and are usually on their last legs by the time they get moved on, if they wwere OK ,they'd still be in use with the force. I hope you can hand this heap back and get your money back.
grumpynuts said:
They work on the basis that you have bought a cheap car, and as a used car it will have faults, just a lot more faults than a franchised dealer car would have.
... And were do the franchised dealers buy there stock from...? The very same ex fleet/leasing company's and auctions... but Just charge more...
CRA1G said:
grumpynuts said:
They work on the basis that you have bought a cheap car, and as a used car it will have faults, just a lot more faults than a franchised dealer car would have.
... And were do the franchised dealers buy there stock from...? The very same ex fleet/leasing company's and auctions... but Just charge more...Update
The case is now with the Ombudsman - BMW financial services sided with the company. But I guess when you sell 20+ cars a day they have a shared interest.
The car is in for warranty work at the moment, gear selector and rain sensor - they said the gear sensor was £900 for the part alone and has had to be done by Skoda (it was getting stuck in 4th)
Couple of questions for anyone with some experience in this though -
They have offered to repair the bad repairs - should I? Or do I keep going with Ombudsman - there is a back log they told me about deals like I am in, maybe a load of people like me buying knackers.
Also who thought that you had a 14 day cooling off period where you could cancel any contract? This doesn’t exist apparently. I was told the only way I could do this is if I paid it all off.
Also who thought if you thought you’d been miss sold, as in bought a damaged repaired car you couldn’t just return it, like all of the websites such as Which – trading standards sites say you can?
Everyone I have mentioned it to can’t understand how I haven’t been able to return the car so it can’t just be me.
The case is now with the Ombudsman - BMW financial services sided with the company. But I guess when you sell 20+ cars a day they have a shared interest.
The car is in for warranty work at the moment, gear selector and rain sensor - they said the gear sensor was £900 for the part alone and has had to be done by Skoda (it was getting stuck in 4th)
Couple of questions for anyone with some experience in this though -
They have offered to repair the bad repairs - should I? Or do I keep going with Ombudsman - there is a back log they told me about deals like I am in, maybe a load of people like me buying knackers.
Also who thought that you had a 14 day cooling off period where you could cancel any contract? This doesn’t exist apparently. I was told the only way I could do this is if I paid it all off.
Also who thought if you thought you’d been miss sold, as in bought a damaged repaired car you couldn’t just return it, like all of the websites such as Which – trading standards sites say you can?
Everyone I have mentioned it to can’t understand how I haven’t been able to return the car so it can’t just be me.
It's been banged up then repaired badly and someone wants to 'repair' again.
How far back would they go or just dissemble bumper respray and refit?
How do you know it would be extensive or is it just their word?
The car has niggles possibly down to unknown extent of a previous crash. Whose to say it wouldn't continue with niggles.
Doesn't make sense, you've flagged it to reject within a timescale and they pushed back.
Don't be pressured into keeping it.
How far back would they go or just dissemble bumper respray and refit?
How do you know it would be extensive or is it just their word?
The car has niggles possibly down to unknown extent of a previous crash. Whose to say it wouldn't continue with niggles.
Doesn't make sense, you've flagged it to reject within a timescale and they pushed back.
Don't be pressured into keeping it.
"Invalidate the 12 year corrosion warranty" LOL at that .
I took my Passat in when the tailgate started going rusty, the guy at Inchcape was amazed that the car had not had any paintwork done but still only offered 50/50.
They sold you a pup, tell to shove it.
I took my Passat in when the tailgate started going rusty, the guy at Inchcape was amazed that the car had not had any paintwork done but still only offered 50/50.
They sold you a pup, tell to shove it.
Edited by randomeddy on Thursday 6th September 07:02
Flashgordonsalive said:
Also who thought that you had a 14 day cooling off period where you could cancel any contract? This doesn’t exist apparently. I was told the only way I could do this is if I paid it all off.
This does exist. You have 14 days to change your mind about the finance - all you have to do is pay it back. No questions, no penalties.With regards to returning the car, stick to your guns. Maybe offer to take a different car from them? Let them try and sell this mess to someone else.
Trouble is you pay the finance off you keep the car, thats not what i wanted. Thats how the explained it anyway.
I am leaving the case with the Ombudsman, they can repair it, it wont stop me from trying to cancel the car. I dont know if its right to say fix the hole or say leave it. I dont want the car, but i dont want to get shafted at the end with the knackered car.
I have asked for a swap, not had a reply.
What i dont want is them to do all this work, which makes me keep the car. Rock and hard place come to mind.
I am leaving the case with the Ombudsman, they can repair it, it wont stop me from trying to cancel the car. I dont know if its right to say fix the hole or say leave it. I dont want the car, but i dont want to get shafted at the end with the knackered car.
I have asked for a swap, not had a reply.
What i dont want is them to do all this work, which makes me keep the car. Rock and hard place come to mind.
They are sneaky I called the ombudsman, if I had let them do the work, i couldnt complain. I have stressed no work is to be done on my car.
I've been on the site for the ombudsman you can review history. There is so many cases like mine. All of which the car is returned and any payments made refunded, along with any expenses and 8% interest.
I've been on the site for the ombudsman you can review history. There is so many cases like mine. All of which the car is returned and any payments made refunded, along with any expenses and 8% interest.
Flashgordonsalive said:
Update
The case is now with the Ombudsman - BMW financial services sided with the company. But I guess when you sell 20+ cars a day they have a shared interest.
The car is in for warranty work at the moment, gear selector and rain sensor - they said the gear sensor was £900 for the part alone and has had to be done by Skoda (it was getting stuck in 4th)
Couple of questions for anyone with some experience in this though -
They have offered to repair the bad repairs - should I? Or do I keep going with Ombudsman - there is a back log they told me about deals like I am in, maybe a load of people like me buying knackers.
Also who thought that you had a 14 day cooling off period where you could cancel any contract? This doesn’t exist apparently. I was told the only way I could do this is if I paid it all off.
Also who thought if you thought you’d been miss sold, as in bought a damaged repaired car you couldn’t just return it, like all of the websites such as Which – trading standards sites say you can?
Everyone I have mentioned it to can’t understand how I haven’t been able to return the car so it can’t just be me.
Yup, many of us here know all this. That's why we were all so cynical at the start of this thread when you said you'd return it.The case is now with the Ombudsman - BMW financial services sided with the company. But I guess when you sell 20+ cars a day they have a shared interest.
The car is in for warranty work at the moment, gear selector and rain sensor - they said the gear sensor was £900 for the part alone and has had to be done by Skoda (it was getting stuck in 4th)
Couple of questions for anyone with some experience in this though -
They have offered to repair the bad repairs - should I? Or do I keep going with Ombudsman - there is a back log they told me about deals like I am in, maybe a load of people like me buying knackers.
Also who thought that you had a 14 day cooling off period where you could cancel any contract? This doesn’t exist apparently. I was told the only way I could do this is if I paid it all off.
Also who thought if you thought you’d been miss sold, as in bought a damaged repaired car you couldn’t just return it, like all of the websites such as Which – trading standards sites say you can?
Everyone I have mentioned it to can’t understand how I haven’t been able to return the car so it can’t just be me.
I hate to bring further bad news but the history of such tales is that you have to give the supplier a fair chance to repair the car or you won't stand a chance of rejecting it.
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