Leasing - General Discussion

[PF62]

PenelopaPitstop said:

PF62 said:

PenelopaPitstop said:

Did your ACC try to prevent you from undertaking

Why would you be undertaking?

Car thinks that you are undertaking, because it switches to European settings, so passing anything that's on your the left is recognised as udertaking. Regardles of that, on busy motorway, undertaking is pretty standard, when different lanes are going with different speed and fastest lane is not the fastes lane.

PF62 said:

PenelopaPitstop said:

and had a glitch when it switched between Europe/UK and was slowing down for cars on right lane and left lane? Pretty annoying to constantly override it, to be able to just pass cars on my left.

There's issue of not liking ACC and ACC not behaving as it should be, because of poor software.

So your car was broken.

Like every other Formentor on the road in UK. It just doesn't bother some people, because they either don't use ACC in the same circumstances or don't drive it so often on motorway.

So take it back to the dealer and make them fix your broken car?

[PenelopaPitstop]

There's not fix for it. So no point in wasting my life on dealer trips.

[PF62]

PenelopaPitstop said:

There's not fix for it. So no point in wasting my life on dealer trips.

So the manufacturer is knowingly selling broken cars with no fix?

Perhaps if everyone receiving a defective car took it back for a refund they might put some effort into resolving it.

[ZiggyNiva]

PF62 said:

PenelopaPitstop said:

PF62 said:

PenelopaPitstop said:

Did your ACC try to prevent you from undertaking

Why would you be undertaking?

Car thinks that you are undertaking, because it switches to European settings, so passing anything that's on your the left is recognised as udertaking. Regardles of that, on busy motorway, undertaking is pretty standard, when different lanes are going with different speed and fastest lane is not the fastes lane.

PF62 said:

PenelopaPitstop said:

and had a glitch when it switched between Europe/UK and was slowing down for cars on right lane and left lane? Pretty annoying to constantly override it, to be able to just pass cars on my left.

There's issue of not liking ACC and ACC not behaving as it should be, because of poor software.

So your car was broken.

Like every other Formentor on the road in UK. It just doesn't bother some people, because they either don't use ACC in the same circumstances or don't drive it so often on motorway.

So take it back to the dealer and make them fix your broken car?

To confirm are you saying you can't pass cars on the left when using ACC in the UK? If so this has always been the case for VAG cars. I have no idea how, but take it abroad and it works the other way. I assume it must be something in the SATNAV that knows your location.

This was from my 2016 Superb
From the manual on page 165:
Regulation according to the vehicle in the adjacent lane
During regulation your vehicle may be regulated according to the vehicle in the adjacent lane.

This could occur at speeds above 80km/h when your vehicle is moving faster than the vehicle in the adjacent lane on the driver's side. The display shows the detected vehicle is in the adjacent lane.

Apologies if I have misunderstood what you are saying.

EDIT: reread the original comments, and can see you are having issue no mater which side you are passing on. Obviously this needs repairing. On my superb I didn't like the fact you couldn't use cruise without ACC. When ever it snowed it would refuse to work, and on a number of occasions slammed on for no reason at all. Overall though I thought it was great, but found the system in the XC60 to be far better (only used for a limited time though).

Edited by ZiggyNiva on Tuesday 3rd August 15:23

[blank]

The "ACC preventing overtaking" seems to be a common issue across anything on the latest VAG platform.

I'm waiting on a new Octavia and there are loads of people with the same issue. Basically car decides you're in a LHD country and stops you overtaking people as it thinks you're "undertaking".

I'm hoping they fix it before I get my car as I use cruise all the time so it will really annoy me. Unless I can find some way to make it "normal" cruise rather than adaptive...

[Sochaux]

Has anyone had any experience with extending their lease with Leasing Options? My funder is LeasePlan, I contacted them but advised I had to speak with the broker.

My lease runs out in 7 months. Am I able to get a quote or is it too early?

[PenelopaPitstop]

blank said:

The "ACC preventing overtaking" seems to be a common issue across anything on the latest VAG platform.

I'm waiting on a new Octavia and there are loads of people with the same issue. Basically car decides you're in a LHD country and stops you overtaking people as it thinks you're "undertaking".

I'm hoping they fix it before I get my car as I use cruise all the time so it will really annoy me. Unless I can find some way to make it "normal" cruise rather than adaptive...

That's the issue: undertaking prevention. I bought OBD11 Dongle yesterday and coded it out. It makes huge difference. Also switched off permanently Lane Assist, but still have to switch off at every start: start/stop, front collision and emergency SOS.

I just don't understand why I had to spend £70 to fix it myself, because there's no official fix to this known error.

Still waiting for quotes from dealers regarding early preferential termination. It must be taking time to get it, because none of the 3 dealers contacted me back yet.

Edited by PenelopaPitstop on Wednesday 4th August 14:17

[Sheepshanks]

blank said:

The "ACC preventing overtaking" seems to be a common issue across anything on the latest VAG platform.

I'm waiting on a new Octavia and there are loads of people with the same issue. Basically car decides you're in a LHD country and stops you overtaking people as it thinks you're "undertaking".

I'm hoping they fix it before I get my car as I use cruise all the time so it will really annoy me. Unless I can find some way to make it "normal" cruise rather than adaptive...

Some of them also do a thing (which may also be connected to LHD/RHD) where the system picks up 70MPH entering a motorway, but displays 110KPH (which is pretty close to 70MPH). It then sees the next 70 sign and slams the anchors on as it thinks its 70KPH!

[PF62]

PenelopaPitstop said:

That's the issue: undertaking prevention. I bought OBD11 Dongle yesterday and coded it out. It makes huge difference. Also switched off permanently Lane Assist, but still have to switch off at every start: start/stop, front collision and emergency SOS.

I hope you have told your insurance company about the modifications you have made to disable those parts of the car’s safety systems.

In fact my insurance policy has the following section -

Insurance Policy said:

Advanced Driver Assistance Systems
If your vehicle is fitted with Advanced Driver Assistance Systems (ADAS), we will not pay any claims for loss of or damage to your vehicle unless all software and/or safety updates are installed and up to date and all manufacturer’s guidelines followed. If we make payments under the Road Traffic Acts, we reserve the right to recover any such amounts from you.

[Ham_and_Jam]

PenelopaPitstop said:

Still waiting for quotes from dealers regarding early preferential termination. It must be taking time to get it, because none of the 3 dealers contacted me back yet.

Edited by PenelopaPitstop on Wednesday 4th August 14:17

Have you actually had or requested a quote on a new car with any of the dealers you’ve contacted?

Preferential termination is only applicable as part of a deal with the nominated dealer. Even then not all dealers will offer it, it really depends on whether they want your car. It’s basically an part exchange for them.

[PenelopaPitstop]

I found 3 different cars and told dealers that I want to do preferential early termination. One of the steps is to get purchase price from VWFS and it's something that only dealer can do. When they get the quote from VWFS, they will decide if they want to purchase my current car at that price and proceed with selling me the car they have and set up finance on it.

I'm at the stage of waiting for their call after they get quote. No one called me back yet, so they must be waiting for a price from VWFS.

PF62 said:

PenelopaPitstop said:

That's the issue: undertaking prevention. I bought OBD11 Dongle yesterday and coded it out. It makes huge difference. Also switched off permanently Lane Assist, but still have to switch off at every start: start/stop, front collision and emergency SOS.

I hope you have told your insurance company about the modifications you have made to disable those parts of the car’s safety systems.

In fact my insurance policy has the following section -

Insurance Policy said:

Advanced Driver Assistance Systems
If your vehicle is fitted with Advanced Driver Assistance Systems (ADAS), we will not pay any claims for loss of or damage to your vehicle unless all software and/or safety updates are installed and up to date and all manufacturer’s guidelines followed. If we make payments under the Road Traffic Acts, we reserve the right to recover any such amounts from you.

So according to this you can't win. I have faulty car sold by Cupra, there's no official fix, car is dangerous because it brakes when it shouldn't, but me switching this function off, supposedly invalidate insurance (depending on insurer). My policy doesn't have such clause.

I already had one situation, I thought van will slam into my rear, when my car mistaken cars parked on the side of the road as stopped traffic and braked heavily, when there was no such need. And it was part of ACC, because I switch off front collision at every start. Van could not expect me to brake, because he could see, that there's nothing in front of me. So I probably looked like dangerous idiot. The same way, I look when I slow down for no reason on motorway.

Edited by PenelopaPitstop on Wednesday 4th August 17:28

[PF62]

PenelopaPitstop said:

PF62 said:

PenelopaPitstop said:

That's the issue: undertaking prevention. I bought OBD11 Dongle yesterday and coded it out. It makes huge difference. Also switched off permanently Lane Assist, but still have to switch off at every start: start/stop, front collision and emergency SOS.

I hope you have told your insurance company about the modifications you have made to disable those parts of the car’s safety systems.

In fact my insurance policy has the following section -

Insurance Policy said:

Advanced Driver Assistance Systems
If your vehicle is fitted with Advanced Driver Assistance Systems (ADAS), we will not pay any claims for loss of or damage to your vehicle unless all software and/or safety updates are installed and up to date and all manufacturer’s guidelines followed. If we make payments under the Road Traffic Acts, we reserve the right to recover any such amounts from you.

So according to this you can't win. I have faulty car sold by Cupra, there's no official fix, car is dangerous because it brakes when it shouldn't, but me switching this function off, supposedly invalidate insurance (depending on insurer). My policy doesn't have such clause.

My insurance didn’t have that clause until this year, when it was added.

But even if it doesn’t, do you really want to find out your insurer won’t pay out because you disabled some of the car safety features (even if they don’t work as you expect) because you didn’t tell the insurer you had modified it (full disclosure and all that)?

And if it is faulty, take it back to the dealer for them to fix it or a refund if they can’t.

[loskie]

I've had no luck getting a VAG dealer to even talk about "preferential early termination" most claiming it's not a thing.

Moreso and let this be a lesson to the inflexibilities of a lease I spoke to Driverline about buying the car.

I need to pay the get out fee of £5170 plus then buy the car for £31000 bear in mind also to date I've paid 2400 + (405 x 16)

so the car would end up costing me when I could have bought it brand new in March 2020 when I took the lease for £32k

It will end up costing me £45k

Yes yes I'm wholly in charge of my own decision I get that but that's why no one should enter a 36m lease lightly now there are no decently priced deals.

I had thought Audi Finance may have shown some common sense bearing in mind my car has covered 13500m when I've paid for 24500 and their asset is currently worth far more than they ever anticipated at todays crazy market prices.

So they could help me out whilst also doing good business for themselves.

[anonymous-user]

I’ve thought I was doing preferential termination a couple of years ago when I wanted out of an A4 and into a stock A6 Avant that had to be registered by a certain day due to emission changes.

The dealer was v keen to get me into the new car so we agreed to preferential terminate.

However when my old car got picked up it went straight to auction. I spoke to the dealer and it transpired that it was cheaper for them to pay the early termination cost (55% of remaining payments) then to preferential terminate.

The dealer was really keen as they wanted to shift a stock car in a hurry, but in this market I expect that they would rather just do a deal with someone else rather than bother with the faff of preferential termination.

[PenelopaPitstop]

PF62 said:

My insurance didn’t have that clause until this year, when it was added.

But even if it doesn’t, do you really want to find out your insurer won’t pay out because you disabled some of the car safety features (even if they don’t work as you expect) because you didn’t tell the insurer you had modified it (full disclosure and all that)?

And if it is faulty, take it back to the dealer for them to fix it or a refund if they can’t.

Manufacturer allows you to switch off these features, so switching them off, doesn't modify anything in a car. It would be ridiculous if changing settings in the car would mean modification. My changes switched off Lane Assist permanently, which I was switching off at every start anyway. Undertaking prevention can be overridden by pressing gas pedal. But since software is faulty, I had to override all the time, so I can only say, that driving car was more dangerous, when it was slowing down for no reason and had to be overridden.

I will be checking with dealers today, if they did anything. None of them said that termination was impossible. All said they will contact VWFS and check with them and took my contract information.

I was fully aware of lease limitations, so no complains here about PCH. It served me well over the years. I didn't expect the car to be so bad, to make me desperate to get rid of it. As I wrote earlier, if I was commuting in heavy traffic every day, car would probably be fine for that.

---

Got confirmation, that it takes 48h to receive purchase price after requesting it and dealers are waiting for it.

Edited by PenelopaPitstop on Thursday 5th August 10:20

[mistermatty]

Gazzab said:

The contract is all that matters.

So now the finance papers have been sent through with 6k mileage a year on them despite vehicle order form signed by myself through the broker clearly stating 8k mileage year !

Am awaiting broker 2 come back to me but suspect they have realized there mistake ,Not sure what way this is going to go now .

[AQ101]

Hi

Not sure if I'm posting this in the correct forum or not, so please feel free to redirect me if so.

Just looking for some advice/guidance re: servicing for a Volvo XC40 I have on a 36 month lease from Santander.

I've had the car since September last year so it's approaching 1 year since I got it & the first service is due. I've just been quoted £260 for the first service from Volvo at Agnews in Belfast which I believe is the only official Volvo dealer in NI. This seems very expensive, especially in comparison to the servicing costs of my last few cars. There's not even 4k miles on the car yet as it was used so little during the lockdown last year. Just seems so sickening to have to pay so much for servicing such a relatively new car with so few miles on it.

Anyway.......does anyone know if there are any cheaper servicing options or does it have to be done at an official Volvo dealer? & I'm correct to say that lease cars have to be serviced at least once a year or you're charged a fee at the end of the lease? I know I should probs know the answer to this but I can't find my Santander paper work from last year.

Any help/advice/recommendations is appreciated.

[PF62]

PenelopaPitstop said:

PF62 said:

My insurance didn’t have that clause until this year, when it was added.

But even if it doesn’t, do you really want to find out your insurer won’t pay out because you disabled some of the car safety features (even if they don’t work as you expect) because you didn’t tell the insurer you had modified it (full disclosure and all that)?

And if it is faulty, take it back to the dealer for them to fix it or a refund if they can’t.

Manufacturer allows you to switch off these features, so switching them off, doesn't modify anything in a car. It would be ridiculous if changing settings in the car would mean modification. My changes switched off Lane Assist permanently, which I was switching off at every start anyway. Undertaking prevention can be overridden by pressing gas pedal. But since software is faulty, I had to override all the time, so I can only say, that driving car was more dangerous, when it was slowing down for no reason and had to be overridden.

Whether you like it or not you have modified the software for the safety systems -

PenelopaPitstop said:

I bought OBD11 Dongle yesterday and coded it out. It makes huge difference. Also switched off permanently Lane Assist,

As for continuing to drive a car you believe to be faulty and dangerous because of that fault, well I can’t see the insurance company being happy with that either. Would you drive a car if you thought the steering or brakes were faulty?

[PenelopaPitstop]

I'd like to see all new VAG owners stopping driving their cars, because software is not functioning correctly.

[VWW]

Is anyone else caught between a rock and a hard place at the moment? I don't really want to lease or get another PCP - ideally I'd get a nearly new car. However, used car prices are so ridiculous that I'm looking at a 2018 car with 50,000 miles on it to make any significant savings. This just leaves me spending a little more than I'd like on a new XC40 9+48 £333pm 15kpa (RDesign T3 auto with £1500 worth of paint/options). However, cheaper models like the T-Roc and Q2 are actually not much better value for what you actually get. Still, the XC40 is a good deal for a nice car, but still a lot of money!