Has my approved Rolls Royce been “clocked”? Please help
Discussion
So I have finally achieved a childhood dream and bought my first Rolls Royce but that’s where the fairytale ends......I bought a provenance approved car from Rolls Royce Manchester During lockdown and after reading the Provenance criteria from Rolls Royce thought everything would be as it should, how wrong I was........
It is reasonable to assume that as the car was a provenance approved car as stated it should meet the following criteria stated by Rolls Royce. “Our legendary and unrivalled attention to detail is no different for a previously-owned Rolls-Royce, than it is for the motor cars leaving Goodwood today. It begins with the selection of the Provenance motor car itself. We only feature those that have been meticulously cared for and maintained at the highest level, with an exhaustive written record to prove it.“
Exterior
There is significant damage to the paintwork on both sides of the car from stonechips which I have been advised cannot be repaired (photo)
The metal window trim on the nearside rear has damage on (photo)
Interior
The seat control button was damaged(photo)
The 2 chrome trims either side of the dashboard where the door close buttons are, were loose and one was cracked upon further inspection the guides underneath were also bent and damaged possibly as a result of the dashboard being removed (photo)
The chrome trim on the right hand side of the speedometer is loose possibly due to dashboard being removed (photo)
The dashboard has scrapes and damage where it has been taken out and replaced (photos)
The copper on the ashtray and drinks holder cover is pitted and damaged (photo)
There were numerous small tears on the leather (photo)
The drivers seat was badly worn and cracked and looks older than the mileage suggests (photo)
The drivers floormat is heavily worn and looks older than the mileage suggests (photo)
The steering wheel is shiny and looks older than the mileage suggests (photo)
The drivers seatbelt is worn and looks older than the mileage suggests (photo)
The drivers umbrella was worn and broken
There is no record from Rolls Royce of the dashboard being removed which concerns me as why would somebody remove the dashboard on a new car which is covered by a warranty? This was not to fit a tracker as that was fitted under the lower part of the dashboard and has been found and replaced with a newer version without removing the dash.
The cars service history is incomplete, The car had an indicated 10500 miles from new and the suggestion was that the previous owner did lots of small journeys accounting for more than normal wear and tear which would mean that the car should be seen more regularly however there is no record of the car being seen by rolls Royce until 21.01.20 some 2 years after purchase? Why would a car with complimentary services not have them done?
It has been suggested to me that this car may have had a blocker fitted to reduce the shown mileage and although hard to prove it would account for the issues above and this may well have been done without the owners consent if others had access to the car, alternatively it may be that the car has not been “meticulously cared for and maintained at the highest level”
An independent engineers report stated that : It is in my opinion that the reported damage present to this prestige vehicle is unusual for the age and recorded mileage.
Rolls Royce say my contract is with the dealer even though it is their provenance statement that the dealer has broken,, I sold 2 cars at a loss to buy it and a refund won’t cover my loss, Rolls Royce say it’s not down to them to sort it out........ so can anything be done to stop them promoting a provenance statement that their dealer did not follow.............
It is reasonable to assume that as the car was a provenance approved car as stated it should meet the following criteria stated by Rolls Royce. “Our legendary and unrivalled attention to detail is no different for a previously-owned Rolls-Royce, than it is for the motor cars leaving Goodwood today. It begins with the selection of the Provenance motor car itself. We only feature those that have been meticulously cared for and maintained at the highest level, with an exhaustive written record to prove it.“
Exterior
There is significant damage to the paintwork on both sides of the car from stonechips which I have been advised cannot be repaired (photo)
The metal window trim on the nearside rear has damage on (photo)
Interior
The seat control button was damaged(photo)
The 2 chrome trims either side of the dashboard where the door close buttons are, were loose and one was cracked upon further inspection the guides underneath were also bent and damaged possibly as a result of the dashboard being removed (photo)
The chrome trim on the right hand side of the speedometer is loose possibly due to dashboard being removed (photo)
The dashboard has scrapes and damage where it has been taken out and replaced (photos)
The copper on the ashtray and drinks holder cover is pitted and damaged (photo)
There were numerous small tears on the leather (photo)
The drivers seat was badly worn and cracked and looks older than the mileage suggests (photo)
The drivers floormat is heavily worn and looks older than the mileage suggests (photo)
The steering wheel is shiny and looks older than the mileage suggests (photo)
The drivers seatbelt is worn and looks older than the mileage suggests (photo)
The drivers umbrella was worn and broken
There is no record from Rolls Royce of the dashboard being removed which concerns me as why would somebody remove the dashboard on a new car which is covered by a warranty? This was not to fit a tracker as that was fitted under the lower part of the dashboard and has been found and replaced with a newer version without removing the dash.
The cars service history is incomplete, The car had an indicated 10500 miles from new and the suggestion was that the previous owner did lots of small journeys accounting for more than normal wear and tear which would mean that the car should be seen more regularly however there is no record of the car being seen by rolls Royce until 21.01.20 some 2 years after purchase? Why would a car with complimentary services not have them done?
It has been suggested to me that this car may have had a blocker fitted to reduce the shown mileage and although hard to prove it would account for the issues above and this may well have been done without the owners consent if others had access to the car, alternatively it may be that the car has not been “meticulously cared for and maintained at the highest level”
An independent engineers report stated that : It is in my opinion that the reported damage present to this prestige vehicle is unusual for the age and recorded mileage.
Rolls Royce say my contract is with the dealer even though it is their provenance statement that the dealer has broken,, I sold 2 cars at a loss to buy it and a refund won’t cover my loss, Rolls Royce say it’s not down to them to sort it out........ so can anything be done to stop them promoting a provenance statement that their dealer did not follow.............
had ham said:
That's a Ghost - and the Ghost wheels are typically quite mat in appearance when new, like this..
I think your car has a few more miles than 10.5k under its' belt unfortunately.
Unfortunately I agree but the dealer has gone into radio silence and RR telling me it’s dealers problem I think your car has a few more miles than 10.5k under its' belt unfortunately.
hotwheels23 said:
I’ve been trying to get it sorted for 3 months since I bought it, dealer won’t reply to me in writing and doesn’t return my emails With any answers, but RR are not helping, don’t know what to do next
On the basis that a 2 year old Rolls Royce wouldn't have been tuppence ha'penny, I'd instruct a solicitorGassing Station | Car Buying | Top of Page | What's New | My Stuff