Was I out of order ? Upset salesman
Discussion
Alan320i said:
Thank you for all replies. I am glad some people agree that I was in the right. I know some people think my offer was unrealistic but all I care about is how much it costs me so want to make myself feel like I am getting a bargain. I do not care about the salesman at all. We all have to provide for our families and all negotiate.
I will phone the salesman and tell him my offer stills stand. I will also tell him not to take it personally and I will tell him I don’t care about his targets should he bring it up.
The customer is always right.
Can you post a link to this car?I will phone the salesman and tell him my offer stills stand. I will also tell him not to take it personally and I will tell him I don’t care about his targets should he bring it up.
The customer is always right.
Alan320i said:
Thank you for all replies. I am glad some people agree that I was in the right. I know some people think my offer was unrealistic but all I care about is how much it costs me so want to make myself feel like I am getting a bargain. I do not care about the salesman at all. We all have to provide for our families and all negotiate.
I will phone the salesman and tell him my offer stills stand. I will also tell him not to take it personally and I will tell him I don’t care about his targets should he bring it up.
The customer is always right.
With an attitude like that you are likely to find the salesman won't deal, if you are like that now they won't want to know you if something goes wrong.I will phone the salesman and tell him my offer stills stand. I will also tell him not to take it personally and I will tell him I don’t care about his targets should he bring it up.
The customer is always right.
Alan320i said:
HustleRussell said:
I don’t think it was the offer you made which made the salesman irate, but your awful tumblr tier baby talk.
P.S. does anybody believe this actually happened?
Please don’t make a mockery of me. If you do not have anything constructive to say then please reframe from doing so on my thread. Thank you P.S. does anybody believe this actually happened?
Everybody likes to be very macho in this place about how they made the car salesman their b
h and achieved a scarcely believable discount on the sticker price as well as a load of extras and a bouquet for the wife.
My experience is that car salespeople are hard bds who, honestly or otherwise, plead tiny profit margins and are reluctant to move from the sticker price in the slightest.
I don’t think car sales is the money spinner it was and from the outside it appears to be a race to the bottom.
h and achieved a scarcely believable discount on the sticker price as well as a load of extras and a bouquet for the wife. My experience is that car salespeople are hard b
ds who, honestly or otherwise, plead tiny profit margins and are reluctant to move from the sticker price in the slightest. I don’t think car sales is the money spinner it was and from the outside it appears to be a race to the bottom.
We just bought a second car for my wife from a major group in Derby, we bought it unseen online and they delivered it at reasonable cost to north of Glasgow. The whole experience was actuallly very good, we were sent a video first of all. They then confirmed what they would do to the car (unprompted by me), changed cambelt, new wipers, 2 new tyres (budgets though) provided a tyre repair kit, sorted out a couple of minor paintwork issues. Granted it was only a £4k car but I feel we were very well treated by the dealer. First time we have bought a car from a dealer for years and I felt we were given a decent deal which is why we paid sticker price. Surprisingly pleasant experience actually.
Edited by ninepoint2 on Wednesday 24th February 00:19
Alan320i said:
PH User said:
Can you post a link to this car?
What are the forum rules regarding this ? Obviously I would be exposing the dealership. Can’t now remember what other details the OP may have mentioned, but the specific price makes it easy to find the car referred to. Possibly. If you are so inclined. And have nothing better to do. At 05:20. Like me.
Christ, I started that post feeling helpful. Now I just feel a bit sad.
Alan320i said:
Please don’t make a mockery of me. If you do not have anything constructive to say then please reframe from doing so on my thread. Thank you
On another forum, I was almost banned, because I took the piss out of someone that was obviously (in hindsight) dyslexic. Are you ? There's alot of people out there who struggle with predictive texting. But its things like "needed replacing" being reframed as "need replaced" which, when I'm feeling gammon like, boils my own piss, and makes me want to take the piss. But having had warnings, I tend to keep quite. If I understood what you meant to say, then its good enough.
But I can see why you'd be upset, by that. You should report that post and get him banned.
In all seriousness though, if I'd have been treated like that by a garage, and they came back later to try to do the deal, I'd ask for another £2k off. It's just a car. There's a glut of used cars sitting on airfields all over the country, so they should be cheaper. Right ?
ZX10R NIN said:
Why did all the tyres need replacing no dealer is going to sell a car where the tyres aren't legal.
A couple of years ago, we bought a car from.a well known Vauxhall dealer. By the time we'd haggled the jump between the PX and the replacement, I'd forgotten that the tyres were all a bit MEH. (The old car was a better car, but didn't meet our needs) When we went to pick it up, it had new tyres, and new front discs and pads, as part of their pre- delivery fix.
To be fair to the salesman, my wife thought his first offer was such a piss take, that I had to stop her leaving straight away. The first offer was a £3k payment by us to swap, when and we ended up paying £250...had I been arsed to sell the part ex privately, I would have been about £500 up on the deal, but CBA.
steveo3002 said:
shows you what a two faced maggot he is...one minute you insulted them so badly you were asked to leave , next day theyre on the phone sniffing around you to make a deal
But its not real so don't worry! OP post the car up you've said nothing that would shame the dealer, you've not even become a customer of theirs yet!
You did nothing wrong, although as others have said, a better approach might have been to ask for the shortcomings to be addressed at the advertised price (which I assume you were willing to pay). I think it’s fair enough to ask for money off with good reason, but not simply as a general rule.
This kind of situation is far from unusual in my experience. I travelled 100 miles to see a Mercedes estate a few years ago. It was at a franchise outlet - Sytner Select or something. Needed pads, discs and tyres all round, had no service history (contrary to advert), parcel shelf missing, wheels kerbed. Not as described and not what I expected for the retail price, from a large dealer. I asked if those things would be done for the asking price. Salesman went and got his manager, manager walked around the car and said no. No apology for wasting my time!
I felt sorry for the salesman to be honest. He just seemed to be a disempowered puppet.
I guess they know someone else will just turn up and buy it because it looks nice.
This kind of situation is far from unusual in my experience. I travelled 100 miles to see a Mercedes estate a few years ago. It was at a franchise outlet - Sytner Select or something. Needed pads, discs and tyres all round, had no service history (contrary to advert), parcel shelf missing, wheels kerbed. Not as described and not what I expected for the retail price, from a large dealer. I asked if those things would be done for the asking price. Salesman went and got his manager, manager walked around the car and said no. No apology for wasting my time!
I felt sorry for the salesman to be honest. He just seemed to be a disempowered puppet.
I guess they know someone else will just turn up and buy it because it looks nice.
You can waste a lot of your time trying to buy a used car. A few years ago I saw an advert for a car I was looking to buy advertised by a main dealer. I spoke to the salesman on the phone and was assured it was a top quality trade in they had taken in part exchange. I made an appointment to go and see it, a drive of 60 miles each way. I turned up at the arranged time and found the relevant salesman who said "the car is around the back, I will go and bring it to the front for you." Some 10 minutes later he appears with this car which was covered in bird droppings and clearly had a blowing exhaust. At this point my desire to part with any money had evaporated. A quick look around established that this vehicle was anything but top quality and so I didn't even make an offer and just walked away. I ended up buying a brand new one from a different and much closer dealer.
I also had a problem with another car I was trying to trade in against a new one. I had already visited some places to see what deal I could achieve and had a reasonable offer in my pocket, I tried a main Ford dealer I had purchased a car from before though it had been taken over by another national chain. The salesmen seemed pleasant enough at the start but wanted to go through the whole computer script with me which does just annoy me. When he got to the "this is what we can give you for your trade in" I laughed out loud at him. He was 2 grand under the offer I had in my pocket. He then got his manager who tried to justify their offer with a load of rubbish about CAP prices and how the market was depressed and so on. I told him to his face that he was taking the pi$$ and was asked to leave. I have never set foot in there again and never will. I ended up doing a deal with a car supermarket on a grey import higher specced than the UK version vehicle and got a big discount on the car and nearly the same trade in value as the original Ford dealer offered.
It pays to shop around even though it can be frustrating and time consuming. There is always another deal to be made somewhere.
Mind you I would not be buying any used car just now based on an internet description and having it delivered to me unseen regardless of any full money back guarantees if it is not what you expected.
I also had a problem with another car I was trying to trade in against a new one. I had already visited some places to see what deal I could achieve and had a reasonable offer in my pocket, I tried a main Ford dealer I had purchased a car from before though it had been taken over by another national chain. The salesmen seemed pleasant enough at the start but wanted to go through the whole computer script with me which does just annoy me. When he got to the "this is what we can give you for your trade in" I laughed out loud at him. He was 2 grand under the offer I had in my pocket. He then got his manager who tried to justify their offer with a load of rubbish about CAP prices and how the market was depressed and so on. I told him to his face that he was taking the pi$$ and was asked to leave. I have never set foot in there again and never will. I ended up doing a deal with a car supermarket on a grey import higher specced than the UK version vehicle and got a big discount on the car and nearly the same trade in value as the original Ford dealer offered.
It pays to shop around even though it can be frustrating and time consuming. There is always another deal to be made somewhere.
Mind you I would not be buying any used car just now based on an internet description and having it delivered to me unseen regardless of any full money back guarantees if it is not what you expected.
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