Selling to Motorway, Carwow etc.
Discussion
Dealership (main manufacturer) has been in contact and said negative equity payment needs to be made 24 hours before collection day so they can confirm the cleared funds. Been told this is a hard line and no other option. In my mind that just increases the amount of things that could go wrong massively. Not sure what to do
Edited by Chainedtomato on Wednesday 24th April 11:20
Edited by Chainedtomato on Wednesday 24th April 11:20
Chainedtomato said:
Dealership (main manufacturer) has been in contact and said negative equity payment needs to be made 24 hours before collection day so they can confirm the cleared funds. Been told this is a hard line and no other option. In my mind that just increases the amount of things that could go wrong massively. Not sure what to do
They want you to pay them before they've even inspected your car?Edited by Chainedtomato on Wednesday 24th April 11:20
Edited by Chainedtomato on Wednesday 24th April 11:20
Ridiculous..
Email Motorway to let them know
Sell your car to some one else
Trevor555 said:
Chainedtomato said:
Dealership (main manufacturer) has been in contact and said negative equity payment needs to be made 24 hours before collection day so they can confirm the cleared funds. Been told this is a hard line and no other option. In my mind that just increases the amount of things that could go wrong massively. Not sure what to do
They want you to pay them before they've even inspected your car?Edited by Chainedtomato on Wednesday 24th April 11:20
Edited by Chainedtomato on Wednesday 24th April 11:20
Ridiculous..
Email Motorway to let them know
Sell your car to some one else
It was a carwow auction. Just called carwow and they didn’t seem bothered and said ‘this dealer is one of the small percentage who require the payment up front’. That was it. I spent a lot of time on the phone to carwow before I even listed the car talking through the process and was assured I would be able to pay the negative equity at the point the inspection was completed. Waste of time. The buying dealer said they have had so many issues with drivers turning up and then the customer refusing to pay the negative equity blah blah…. well I’m not one of those types. But unfortunately it seems to be a hard line so they won’t budge.
Chainedtomato said:
Trevor555 said:
Chainedtomato said:
Dealership (main manufacturer) has been in contact and said negative equity payment needs to be made 24 hours before collection day so they can confirm the cleared funds. Been told this is a hard line and no other option. In my mind that just increases the amount of things that could go wrong massively. Not sure what to do
They want you to pay them before they've even inspected your car?Edited by Chainedtomato on Wednesday 24th April 11:20
Edited by Chainedtomato on Wednesday 24th April 11:20
Ridiculous..
Email Motorway to let them know
Sell your car to some one else
It was a carwow auction. Just called carwow and they didn’t seem bothered and said ‘this dealer is one of the small percentage who require the payment up front’. That was it. I spent a lot of time on the phone to carwow before I even listed the car talking through the process and was assured I would be able to pay the negative equity at the point the inspection was completed. Waste of time. The buying dealer said they have had so many issues with drivers turning up and then the customer refusing to pay the negative equity blah blah…. well I’m not one of those types. But unfortunately it seems to be a hard line so they won’t budge.
Hopefully save others wasting their time.
I've been buying/collecting cars for over 30 years, over 3,000 purchases under my belt.
I've never had a customer refuse to pay their negative equity in the way they described to you.
Absolute tosh.
Trevor555 said:
Chainedtomato said:
Trevor555 said:
Chainedtomato said:
Dealership (main manufacturer) has been in contact and said negative equity payment needs to be made 24 hours before collection day so they can confirm the cleared funds. Been told this is a hard line and no other option. In my mind that just increases the amount of things that could go wrong massively. Not sure what to do
They want you to pay them before they've even inspected your car?Edited by Chainedtomato on Wednesday 24th April 11:20
Edited by Chainedtomato on Wednesday 24th April 11:20
Ridiculous..
Email Motorway to let them know
Sell your car to some one else
It was a carwow auction. Just called carwow and they didn’t seem bothered and said ‘this dealer is one of the small percentage who require the payment up front’. That was it. I spent a lot of time on the phone to carwow before I even listed the car talking through the process and was assured I would be able to pay the negative equity at the point the inspection was completed. Waste of time. The buying dealer said they have had so many issues with drivers turning up and then the customer refusing to pay the negative equity blah blah…. well I’m not one of those types. But unfortunately it seems to be a hard line so they won’t budge.
Hopefully save others wasting their time.
I've been buying/collecting cars for over 30 years, over 3,000 purchases under my belt.
I've never had a customer refuse to pay their negative equity in the way they described to you.
Absolute tosh.
Anyone heard of a main dealer bidding on a car, winning, then backing out once you’ve uploaded all the documentation because
1. Didn’t realise how new the car was
2. It had something resolved under warranty at the main dealership in my ownership
Nothing wrong with any of my photos, description or documentation - all bang on. This happened when I phoned to arrange collection. I’m logging a complaint to report the dealers but still wasted hours of my time this week.
1. Didn’t realise how new the car was
2. It had something resolved under warranty at the main dealership in my ownership
Nothing wrong with any of my photos, description or documentation - all bang on. This happened when I phoned to arrange collection. I’m logging a complaint to report the dealers but still wasted hours of my time this week.
Chainedtomato said:
Anyone heard of a main dealer bidding on a car, winning, then backing out once you’ve uploaded all the documentation because
1. Didn’t realise how new the car was
2. It had something resolved under warranty at the main dealership in my ownership
Nothing wrong with any of my photos, description or documentation - all bang on. This happened when I phoned to arrange collection. I’m logging a complaint to report the dealers but still wasted hours of my time this week.
Sounds odd, if they had purchased from a conventional auction house they would have no way out unless there was a major issue with the car that was undisclosed.1. Didn’t realise how new the car was
2. It had something resolved under warranty at the main dealership in my ownership
Nothing wrong with any of my photos, description or documentation - all bang on. This happened when I phoned to arrange collection. I’m logging a complaint to report the dealers but still wasted hours of my time this week.
Sounds to me like they over bid and wanted a way out.
Mark V GTD said:
Presumably the age of the car was dislclosed in the auction particulars?
Absolutely. All information supplied and cross checked before listing went live, reg in the photos, vin supplied etc. Been a shamble of an experience with them. Basically a ‘group buyer’ bid on a car before checking if any of the dealerships actually want it. I accepted the bid then everything unraveled.
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