Refusing car after leaving deposit- used dealer
Discussion
OP here's a helpful guide:
https://carexamer.com/blog/used-car-deposit-refund...
If you've 'changed your mind' you lose your deposit.
If a fault has become apparent, you should get it back.
Hard to say which of those two has happened in this case
https://carexamer.com/blog/used-car-deposit-refund...
If you've 'changed your mind' you lose your deposit.
If a fault has become apparent, you should get it back.
Hard to say which of those two has happened in this case
Abracadabra121 said:
End of the day I’d take a 500 quid loss rather than take a chance on a car that may or may have not been in an accident, I ain’t taking any chances to be honest. 500 quid is a lot of money in anyones book so I just wanted to know likelihood of getting it back that’s all
You do realise that many cars have accidents and get repaired.If you want a perfect car buy new, but even those get repaired before registration......
A bumper can be replaced for many reasons, it doesn't mean it has been involved in a bump or slid off the road backwards into a tree etc etc.
Even things like coming out to the car in a supermarket carpark and finding someone has swiped the corner going in/out of the space next to you, if you put through insurance as opposed to sorting yourself with a local smart repairer, insurance co will very often authorise a replacement bumper as opposed to a plastic repair and refinish.
I'd say it would be a very generous dealer if they refunded your deposit on the basis of a bumper paint - it is a used car at the end of the day, value is irrelevant!
Good job we aren't talking about a Porsche from a main dealer - many sub 3yr old cars have the front ends blown over as part of the Approved Used condition standards Porsche demands.
Get the dealer to fit a new tyre as part of the deal and get the docs signed and just enjoy the car!
Cheers,
Chris
Even things like coming out to the car in a supermarket carpark and finding someone has swiped the corner going in/out of the space next to you, if you put through insurance as opposed to sorting yourself with a local smart repairer, insurance co will very often authorise a replacement bumper as opposed to a plastic repair and refinish.
I'd say it would be a very generous dealer if they refunded your deposit on the basis of a bumper paint - it is a used car at the end of the day, value is irrelevant!
Good job we aren't talking about a Porsche from a main dealer - many sub 3yr old cars have the front ends blown over as part of the Approved Used condition standards Porsche demands.
Get the dealer to fit a new tyre as part of the deal and get the docs signed and just enjoy the car!
Cheers,
Chris
Yes understand buying a car is an investment and its your pride and joy but you need to give dealer a chance to get things right.
Ive bought several approved used cars in the past and almost all of them had some kind of wear and tear which after delivery upon request dealers put it right free of charge to my satisfaction.
And even onone occasion they replaced the car with brand new because they didn't know(or maybe they did) the repair work done by previous owner was shady and only discovered it when i took the car to my local dealership for an estimate quote which came to £5k+.
Give them a chance to fix it.
Ive bought several approved used cars in the past and almost all of them had some kind of wear and tear which after delivery upon request dealers put it right free of charge to my satisfaction.
And even onone occasion they replaced the car with brand new because they didn't know(or maybe they did) the repair work done by previous owner was shady and only discovered it when i took the car to my local dealership for an estimate quote which came to £5k+.
Give them a chance to fix it.
Edited by ST09 on Monday 21st March 17:49
All valid points guys but in reality who wants a car that’s knowingly had a knock. I agree a proper inspection is needed Now and I get if it was that severe it would have been recorded as a cat d or whatever. I’m being open minded about this and provided it’s satisfactory after inspecting including visual underneath I’m willing to consider if a new set of tyres all round are replaced because they are a set of Dunlop sport max on a powerful rear wheel drive car and atleast 2/3 tyres have been picked up on mot now. If not possible a reduction in price is fair in my opinion why should I pay top dollar for a car wanting strong money that isn’t 100% perfect. If none of these conditions can be met I won’t be taking the car Period, it’s my hard earned at the end of the day I’m part exing my pride and joy which I’ve take care of like I have ocd
I tend to feel that a deposit is a promise to buy with the penalty for breaking the deal being loss of deposit….if not then what is the point in a deposit. BUT I know lots of people put down deposits on the basis of them being refundable…I guess it’s all in the agreement.
I bet an argument is a ball ache for the dealer so you could agree in a partial refund of say £300 on the basis of not being happy with it.
I bet an argument is a ball ache for the dealer so you could agree in a partial refund of say £300 on the basis of not being happy with it.
Have you asked the dealer? They may be fine with returning it.
Lesson for future is to discuss the terms of the deposit when you pay it. I put a deposit on a car and the dealer gave me a receipt with "refundable subject to inspection to customers satisfaction". The car didnt get a good write up at inspection and the next day my deposit was back in account.
Lesson for future is to discuss the terms of the deposit when you pay it. I put a deposit on a car and the dealer gave me a receipt with "refundable subject to inspection to customers satisfaction". The car didnt get a good write up at inspection and the next day my deposit was back in account.
Abracadabra121 said:
All valid points guys but in reality who wants a car that’s knowingly had a knock. I agree a proper inspection is needed Now and I get if it was that severe it would have been recorded as a cat d or whatever. I’m being open minded about this and provided it’s satisfactory after inspecting including visual underneath I’m willing to consider if a new set of tyres all round are replaced because they are a set of Dunlop sport max on a powerful rear wheel drive car and atleast 2/3 tyres have been picked up on mot now. If not possible a reduction in price is fair in my opinion why should I pay top dollar for a car wanting strong money that isn’t 100% perfect. If none of these conditions can be met I won’t be taking the car Period, it’s my hard earned at the end of the day I’m part exing my pride and joy which I’ve take care of like I have ocd
Taking the mick OP. If its not 100%, why did you agree to buy it? If its a good repair, why should it be cheaper- and you don't get to decide the advertised price anyway!It's pretty clear that you really don't want the car now regardless. It will always be flawed in your eyes. You will just have to ask for your deposit back and see how it goes. If they say no, offer £100 less tio cover their time wasted.
Buy new if your ocd is this severe, and you will be happier I think.
I’ve already emailed the dealer and queried replacement tyres or atleast going half way with me based on just how bad they are after inspecting in their workshop on a ramp, reason being the inner side walls are damaged as mentioned on mots, there’s no way of checking this on the grounds, so I ain’t just being fussy before people throw the book at me lol my biggest concern is the car is a hardtop cabriolet, it’s a m4 cab. There’s all sorts of mechanisms and bits for it all in the rear of the car which cab potentially cost 1000s to correct, further to that if not 100% straight and true the car will leak water inside, I hope some of you can now see my concern!
Abracadabra121 said:
End of the day I’d take a 500 quid loss rather than take a chance on a car that may or may have not been in an accident, I ain’t taking any chances to be honest. 500 quid is a lot of money in anyones book so I just wanted to know likelihood of getting it back that’s all
I have to be honest you've checked the car & were happy with it, a repair to the rear bumper really isn't a big issue, there's many a brand new car that has had a repair before the first owner has taken delivery.With the tyre why not just ask the dealer to replace it.
Abracadabra121 said:
I realise all used cars are never going to be perfect, I can turn away and overlook small minor issues but a knock on a car is off putting wether it’s minor or not. Esp has its a 31k car with 430bhp at the rear wheels, things can get messy in the wrong hands. Paperwork wise all I did was sign an invoice no formal or verbal terms imposed, big deposit being put down and strong money with my part ex and rest funds where being financed which in principal is ready to go now, just waiting on remaining deposit from myself and part exing my car now. Was only a 500 quid deposit but end of the day that’s 500 quid better off in my pocket then a dealers
Is this a wind-up ?It’s sounding a lot like you’re looking for any old excuse to get out of the purchase to me.
A bumper is only a piece of plastic hanging onto the body to cover up the ugly parts behind and to absorb the lightest of bumps, it's not structural and being damaged is hardly likely to screw up the hood mechanism. You're taking this all a bit too seriously and anyway how do you know it's not had wings repaired or doors replaced in it's earlier life? It's a used car so you have to expect it on todays crowded roads full of moronic drivers.
If I was the dealer I'd have to right hump over this.
If I was the dealer I'd have to right hump over this.
Abracadabra121 said:
I’ve already emailed the dealer and queried replacement tyres or atleast going half way with me based on just how bad they are after inspecting in their workshop on a ramp, reason being the inner side walls are damaged as mentioned on mots, there’s no way of checking this on the grounds, so I ain’t just being fussy before people throw the book at me lol my biggest concern is the car is a hardtop cabriolet, it’s a m4 cab. There’s all sorts of mechanisms and bits for it all in the rear of the car which cab potentially cost 1000s to correct, further to that if not 100% straight and true the car will leak water inside, I hope some of you can now see my concern!
Walk away then I guess. If you don't you'll probably lose sleep over the purchase and it will never properly sit easy with you reading your posts. There's something subliminally not nice about buying damaged goods, especially £31k worth however many people cope with it fine.
The issue as others have explained is that with another purchase you may be none the wiser. My guess is with an M4 you're probably looking at a 15/16 plate for that price (correct me if I'm wrong)....you've no idea if its been tracked / mapped / ragged but you know its had a small knock...hardly surprising at that age lets be honest now.
Edited by DT1975 on Monday 21st March 20:35
It’s actually quite amusing how many people seem to think it’s such a minor issue. My point was and infact likelihood of getting my deposit back nothing more, I decided against it even before writing this post, most of you making me out to be some kind of big bad wolf about it, there’s plenty more fish in the sea to be fair. I’m not willing to risk it based on that fact alone. Car is with a private family run dealer so not main dealer meaning I was also going to pay 2k a year extra for bmw comp warranty on my own accord, I didn’t once argue the case to the dealer. I saw the car once and infact I put deposit down sand down and committed to it and signed in principal the finance docs so I ain’t been half hearted about it at all despite what most of you all are saying. End of the day I go by my gut feeling, it had mid range damaged and worn tyres on a performance car I bit the bullet and was open minded about it still, after further detective work and checking with all the garages the cars visited I’ve again made another discovery, to be fair it don’t leave me with must confidence now
If I lose it I’d lose it to be honest, rather that then always have thought in the back of my mind it’s had a knock. I ain’t a millionaire and well off so 31k being spent on a car is a lot of money for me, it needs to be perfect. I don’t feel like I am being an idiot or fussy about it whatsoever. Simply wanted to know am I within my rights to decline that’s all
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