Refusing car after leaving deposit- used dealer

Refusing car after leaving deposit- used dealer

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Discussion

Fady

346 posts

205 months

Monday 21st March 2022
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If I went as far as putting down a deposit on car and then changed my mind for the reasons you have cited, I would be prepared to accept that I probably wouldn't get it back. You are obviously allowed to change your mind but they are not major issues and it does not appear that anyone is trying to pull the wool over your eyes. On the other hand, the guy is running a business and has costs.

Caddyshack

10,834 posts

207 months

Monday 21st March 2022
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I would suggest you buy an approved used BMW from a dealer, you won’t get as much car for the money but hopefully you should have peace of mind.

shake n bake

2,221 posts

208 months

Monday 21st March 2022
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What will your excuse be on the next used car you put a deposit on be?
Stone chip on the inner arch?
Partially worn tyres?
Evidence of maintenance suggesting it’s been used?

Grow a pair, ring the dealer and say you’ve bottled it, honesty will go further than saying a stranger on pistonheads said you’re entitled to your time wasting deposit back.

Lincsls1

3,337 posts

141 months

Monday 21st March 2022
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Abracadabra121 said:
If I lose it I’d lose it to be honest, rather that then always have thought in the back of my mind it’s had a knock. I ain’t a millionaire and well off so 31k being spent on a car is a lot of money for me, it needs to be perfect. I don’t feel like I am being an idiot or fussy about it whatsoever. Simply wanted to know am I within my rights to decline that’s all
I personally think that is fair enough. And I would probably feel and be the same.
Be nice and polite, you might get lucky and get all or some of the deposit back. You might not.
But certainly, you can back out of the purchase, there is nothing they can do, except maybe keep the deposit.


Abracadabra121

Original Poster:

82 posts

61 months

Monday 21st March 2022
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The funny thing was at first some of the replies on here was making me re consider, now that I’m getting slaughtered about it it just makes me want to rebel even more lol cheers guys I’m done here anyway, thank you to everyone with helpful grown up logical advice on here. End of the day it’s my money I spent it how I like

Regards

wibble cb

3,612 posts

208 months

Monday 21st March 2022
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wibble cb said:
What paperwork have you got, what did it say about the deposit/terms (allowing for the fact you have some legal rights that can’t be over written or signed away) ?
OP, not sure you answered this….it all hinges on this.

covmutley

3,028 posts

191 months

Monday 21st March 2022
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You've got bad attitude OP. You may want people to tell you what your 'rights' are, but that's only part of the story. I mean, even if you are entitled it back and dealer refuses, are you going to take him to court?

You started off talking about bumper repair, then tyres, then you thought it was too expensive. The reality is you wanted a perfect car- I completely get that, and now you know its not, its taken the shine off for you. I think the tyres and other fixes have become an excuse in your head to validate that you now no longer want the car. Again, I think that's fair enough, but your not being 100% honest with yourself

Nobody here has been rude, they've just given you their thoughts on the situation .

Just have to ask the dealer nicely for deposit back!

Edited by covmutley on Monday 21st March 21:22

Dr Interceptor

7,800 posts

197 months

Monday 21st March 2022
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Sounds like a serious case of buyer remorse…

BertBert

19,068 posts

212 months

Monday 21st March 2022
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Perhaps wiser for the op to check out the car to his satisfaction before putting down a deposit in future. Then none of this happens.

105.4

4,097 posts

72 months

Monday 21st March 2022
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Abracadabra121 said:
All valid points guys but in reality who wants a car that’s knowingly had a knock. I agree a proper inspection is needed Now and I get if it was that severe it would have been recorded as a cat d or whatever. I’m being open minded about this and provided it’s satisfactory after inspecting including visual underneath I’m willing to consider if a new set of tyres all round are replaced because they are a set of Dunlop sport max on a powerful rear wheel drive car and atleast 2/3 tyres have been picked up on mot now. If not possible a reduction in price is fair in my opinion why should I pay top dollar for a car wanting strong money that isn’t 100% perfect. If none of these conditions can be met I won’t be taking the car Period, it’s my hard earned at the end of the day I’m part exing my pride and joy which I’ve take care of like I have ocd
Yep, this is 100% a wind up.

Well done OP. You genuinely had me there for a minute.

Durzel

12,276 posts

169 months

Tuesday 22nd March 2022
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Caddyshack said:
I would suggest you buy an approved used BMW from a dealer, you won’t get as much car for the money but hopefully you should have peace of mind.
+1

OP obviously wants peace of mind, to the extreme.

If he drops £31k cash on a car, which it sounds like is the case, then just the potential bills from stuff going wrong normally out of warranty will be painful. Assuming it’s a BMW M4 then it would’ve been a decent amount more when new and parts replacement costs don’t go down just because the car depreciates.

I guarantee based on the above that the OP will be going back to the seller of the car 10 months later, dealer or private, if he finds out it’s been tracked once.

Oh twaddy

287 posts

190 months

Tuesday 22nd March 2022
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In some respects i feel for the OP because the excitement of a ‘new’ car has gone and the buyers remorse sets in.

I read about these scenarios all the time though and most of these scenarios are where the buyer is stretching themselves, in all likelihood to get a car they can’t really afford/shouldn’t be buying if they are honest with themselves.

The issue stems from the discord between the purchase price, or more specifically their perception of it in cash terms to them versus the reality of a secondhand performance car.

The clue is when phrases such as ‘it’s a lot of money and for that I want it to be perfect’. The dealer however sees the car as a fair example of a 7 year old car that’s done some mileage across a few owners. Cue problem. The buyer gets super picky and loses themselves in a spiral of ‘what ifs’.

As others have said even brand new cars will have had some paint etc.

The buyer then tries to deal with their remorse by renegotiating the terms with demands for new tyres or whatever, draws a battle line in the sand and further loses sight of the bigger picture.

It’s not helped by high car prices at the minute as this just pushes prices of average examples into the sphere that until very recently OCD type examples would have been.

Not saying you have done all of this yourself OP but it is common place and you can see how this happens.

Thankfully (for them) the car market is so strong sellers can just given the two fingered salute to buyers and re-sell to someone else.

FWIW in this instance I think the seller is perfectly within their rights morally at least to keep the deposit.


Bobupndown

1,814 posts

44 months

Tuesday 22nd March 2022
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Having only ever bought used cars, with the exception of one Passat I bought new, you have to accept that used cars get damaged, careless shopping trolley in a car park or a bump in traffic. These minor dings get fixed, to a high standard generally. A more substantial impact gets them recorded as a write off. Had one car where the damaged paint work was left visible by the sellers to be open and honest about it, then painted before I collected it. It was perfect.
Had another where I discovered years later when replacing an electric window motor that it had suffered damage to the passengers door and been repaired. Again it was indistinguishable from the outside.
Not worth worrying about.
Tyres, I'm sure they will replace to your satisfaction.

liner33

10,695 posts

203 months

Tuesday 22nd March 2022
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Truth be told it wouldn't worry me on a brand new car. I found out after about 4 years of ownership that my Merc E Class had the roof entirely resprayed following damage at the factory

A new bumper is hardly accident damage imo

I would however worry about the tyres as dunlops are awful ime and also the risk of water leaks on M4 cabs

Peperami

324 posts

208 months

Tuesday 22nd March 2022
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Don’t buy the car. Or any car for 31k. Find something decent for 20k.

It sounds like you aren’t sure, and you’ll regret the purchase and the funds it’ll swallow up in 6 months time. We’ve all been there.

henpecked

110 posts

223 months

Tuesday 22nd March 2022
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BertBert said:
Perhaps wiser for the op to check out the car to his satisfaction before putting down a deposit in future. Then none of this happens.
Needs to get an inspection done before paying a deposit, or take someone with him for a second opinion, never once did I hold a gun to any buyers head to get a deposit, but a deposit meant that they were comitted to buying the car, rarely returned once car was taken off sale-not that there were many requests- this was always made clear at the time. I have replaced bumpers because of cosmetic damage, ie deep scratches because it was cheaper/easier to replace than repair, tyre were sorted before car hit the forecourt, no excuses or discussion at sale then.

shake n bake

2,221 posts

208 months

Tuesday 22nd March 2022
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Abracadabra121 said:
The funny thing was at first some of the replies on here was making me re consider, now that I’m getting slaughtered about it it just makes me want to rebel even more lol cheers guys I’m done here anyway, thank you to everyone with helpful grown up logical advice on here. End of the day it’s my money I spent it how I like

Regards
Here’s to hoping the dealer ties you up in knots, you and your stty attitude deserve it.

griffter

3,987 posts

256 months

Wednesday 23rd March 2022
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If the dealer described it as “all original” or “never repaired” or something, you might have grounds. If not, you’re probably at the mercy of their terms and conditions. Some dealers say they’ll take a deposit as a sign of commitment but will return it if you change your mind. I suspect exercising that might be difficult without it confirmed in writing though…