Selling a car on motorway.co.uk
Discussion
NRG1976 said:
UTH said:
Just accepted the offer on my diesel Mini, slightly below estimate, but frankly I just want it gone and was hoping for £2k, at the moment getting a bit more than that. Just hope that when they arrive they spend their time trying to tell me why they'll only pay £1,500, not really in the mood to haggle on a car that's not worth that much anyway. Maybe it'll be nice and straight forward.
Let us know how it goes, was thinking of sticking one of my cars up on there but can’t be done with it if the buyers are generally messers.UTH said:
Just accepted the offer on my diesel Mini, slightly below estimate, but frankly I just want it gone and was hoping for £2k, at the moment getting a bit more than that. Just hope that when they arrive they spend their time trying to tell me why they'll only pay £1,500, not really in the mood to haggle on a car that's not worth that much anyway. Maybe it'll be nice and straight forward.
If they do, and you feel your descriotion is fair, then let Motorway know.As a buyer on Motorway, it is excellent that the listing of 'your' car is so detailed - photo's of the car from the set angles they outline, photo's of service history, wheels and tyres and of course any damage.
At the end of the day the cars are 'used' so we as buyers should expect stone chips, door edges needing touching in and a fair chance of a panel or two to have been repainted - as one of the previous posts suggests as the owner and without an eye for such things you may genuinely have not noticed the latter and thus not declared it.
From the buyers side you can view the next days listings from 1900 and the auctions end at 1530 every afternoon.
One thing I don't understand and something I would 100% recommend doing is washing and hoovering the car and removing personal items. Or pay someone to do this if you are too busy with life things.
The amount of listings where the car is absolutely filthy on the outside (which can hide a multitude of sins) and the interior has sweet wrappers, old coffee cups or other such things which detract from the car and also point to how the car has potentially been looked after, or not!
Cheers,
Chris
At the end of the day the cars are 'used' so we as buyers should expect stone chips, door edges needing touching in and a fair chance of a panel or two to have been repainted - as one of the previous posts suggests as the owner and without an eye for such things you may genuinely have not noticed the latter and thus not declared it.
From the buyers side you can view the next days listings from 1900 and the auctions end at 1530 every afternoon.
One thing I don't understand and something I would 100% recommend doing is washing and hoovering the car and removing personal items. Or pay someone to do this if you are too busy with life things.
The amount of listings where the car is absolutely filthy on the outside (which can hide a multitude of sins) and the interior has sweet wrappers, old coffee cups or other such things which detract from the car and also point to how the car has potentially been looked after, or not!
Cheers,
Chris
Motorway app was clunky. Inexplicably it accepted all photos except one, repeatedly so needed to email that specific pic, which added days to the process.
Price offered was slightly above WBAC.
Dealer turns up to collect it, pointed to an undeclared discolouration in lacquer on a wing mirror, and suggested making a lower offer, which I refused on the basis that I had declared absolutely everything, and the mirrors were visible in the pictures seen prior to him bidding.
He then said he will buy the car but will tell Motorway that the clutch was slipping, which seemed strange. It became clear that this would void the arrangement with Motorway, saving him the £300 fee.
When I suggested splitting that fee, he became unsure of the amount of it.
Ended up accepting £100 more than bid. Funds cleared and he left with the car.
Price offered was slightly above WBAC.
Dealer turns up to collect it, pointed to an undeclared discolouration in lacquer on a wing mirror, and suggested making a lower offer, which I refused on the basis that I had declared absolutely everything, and the mirrors were visible in the pictures seen prior to him bidding.
He then said he will buy the car but will tell Motorway that the clutch was slipping, which seemed strange. It became clear that this would void the arrangement with Motorway, saving him the £300 fee.
When I suggested splitting that fee, he became unsure of the amount of it.
Ended up accepting £100 more than bid. Funds cleared and he left with the car.
sideways sid said:
Motorway app was clunky. Inexplicably it accepted all photos except one, repeatedly so needed to email that specific pic, which added days to the process.
Price offered was slightly above WBAC.
Dealer turns up to collect it, pointed to an undeclared discolouration in lacquer on a wing mirror, and suggested making a lower offer, which I refused on the basis that I had declared absolutely everything, and the mirrors were visible in the pictures seen prior to him bidding.
He then said he will buy the car but will tell Motorway that the clutch was slipping, which seemed strange. It became clear that this would void the arrangement with Motorway, saving him the £300 fee.
When I suggested splitting that fee, he became unsure of the amount of it.
Ended up accepting £100 more than bid. Funds cleared and he left with the car.
Hmmmm, I sense this won't be 100% straight forward then. It's not exactly a mint car, so no doubt a few things he'll be able to try and claim weren't mentioned etc. Price offered was slightly above WBAC.
Dealer turns up to collect it, pointed to an undeclared discolouration in lacquer on a wing mirror, and suggested making a lower offer, which I refused on the basis that I had declared absolutely everything, and the mirrors were visible in the pictures seen prior to him bidding.
He then said he will buy the car but will tell Motorway that the clutch was slipping, which seemed strange. It became clear that this would void the arrangement with Motorway, saving him the £300 fee.
When I suggested splitting that fee, he became unsure of the amount of it.
Ended up accepting £100 more than bid. Funds cleared and he left with the car.
I guess I should prepare myself to tell him to bugger off as I'm sure I'll get just over £2k for it selling anywhere else.
Sold my car today, well it sold Friday.
Dealer came today, looked over the car. Quick test drive 3 mins. Plugged his OBD reader in.
Filled in some paperwork and money in my account 5 minutes later.
I think, like most things, you get chancers who like to work the system. If you are unlucky then you get that hassle I guess.
Dealer came today, looked over the car. Quick test drive 3 mins. Plugged his OBD reader in.
Filled in some paperwork and money in my account 5 minutes later.
I think, like most things, you get chancers who like to work the system. If you are unlucky then you get that hassle I guess.
gotoPzero said:
Sold my car today, well it sold Friday.
Dealer came today, looked over the car. Quick test drive 3 mins. Plugged his OBD reader in.
Filled in some paperwork and money in my account 5 minutes later.
I think, like most things, you get chancers who like to work the system. If you are unlucky then you get that hassle I guess.
Good to know. Dealer came today, looked over the car. Quick test drive 3 mins. Plugged his OBD reader in.
Filled in some paperwork and money in my account 5 minutes later.
I think, like most things, you get chancers who like to work the system. If you are unlucky then you get that hassle I guess.
I guess being in the position where selling it isn't essential by any given time, I can just tell anyone who messes around to bugger off. But here's hoping it's simple and straight forward.
UTH said:
gotoPzero said:
Sold my car today, well it sold Friday.
Dealer came today, looked over the car. Quick test drive 3 mins. Plugged his OBD reader in.
Filled in some paperwork and money in my account 5 minutes later.
I think, like most things, you get chancers who like to work the system. If you are unlucky then you get that hassle I guess.
Good to know. Dealer came today, looked over the car. Quick test drive 3 mins. Plugged his OBD reader in.
Filled in some paperwork and money in my account 5 minutes later.
I think, like most things, you get chancers who like to work the system. If you are unlucky then you get that hassle I guess.
I guess being in the position where selling it isn't essential by any given time, I can just tell anyone who messes around to bugger off. But here's hoping it's simple and straight forward.
"Hmmmm, I sense this won't be 100% straight forward then. It's not exactly a mint car, so no doubt a few things he'll be able to try and claim weren't mentioned etc."
Why not tell them in advance that there's a few things that aren't on your description?
Save you the hassle, and them the train fare plus a persons wages.
Trevor555 said:
UTH said:
gotoPzero said:
Sold my car today, well it sold Friday.
Dealer came today, looked over the car. Quick test drive 3 mins. Plugged his OBD reader in.
Filled in some paperwork and money in my account 5 minutes later.
I think, like most things, you get chancers who like to work the system. If you are unlucky then you get that hassle I guess.
Good to know. Dealer came today, looked over the car. Quick test drive 3 mins. Plugged his OBD reader in.
Filled in some paperwork and money in my account 5 minutes later.
I think, like most things, you get chancers who like to work the system. If you are unlucky then you get that hassle I guess.
I guess being in the position where selling it isn't essential by any given time, I can just tell anyone who messes around to bugger off. But here's hoping it's simple and straight forward.
"Hmmmm, I sense this won't be 100% straight forward then. It's not exactly a mint car, so no doubt a few things he'll be able to try and claim weren't mentioned etc."
Why not tell them in advance that there's a few things that aren't on your description?
Save you the hassle, and them the train fare plus a persons wages.
Is it unusual for the dealer to want to have the car transported back to them so the Sales Manager can inspect it before releasing funds?
Thw dealer with the highest bid for mine is about 3 hours away. Their email after I confirmed I accepted their offer said they'd be in touch to arrange collection and said they'd transfer funds to pay off the finance and send the balance to me once they had it back at the dealership.
The impression I had from this and other threads was that funds were normally transferred before the car leaves.
Thw dealer with the highest bid for mine is about 3 hours away. Their email after I confirmed I accepted their offer said they'd be in touch to arrange collection and said they'd transfer funds to pay off the finance and send the balance to me once they had it back at the dealership.
The impression I had from this and other threads was that funds were normally transferred before the car leaves.
Lurking Lawyer said:
Is it unusual for the dealer to want to have the car transported back to them so the Sales Manager can inspect it before releasing funds?
Thw dealer with the highest bid for mine is about 3 hours away. Their email after I confirmed I accepted their offer said they'd be in touch to arrange collection and said they'd transfer funds to pay off the finance and send the balance to me once they had it back at the dealership.
The impression I had from this and other threads was that funds were normally transferred before the car leaves.
I’d never let them take the car without payment, all the risk is on your side at that point.Thw dealer with the highest bid for mine is about 3 hours away. Their email after I confirmed I accepted their offer said they'd be in touch to arrange collection and said they'd transfer funds to pay off the finance and send the balance to me once they had it back at the dealership.
The impression I had from this and other threads was that funds were normally transferred before the car leaves.
Summit_Detailing said:
As a buyer on Motorway, it is excellent that the listing of 'your' car is so detailed - photo's of the car from the set angles they outline, photo's of service history, wheels and tyres and of course any damage.
At the end of the day the cars are 'used' so we as buyers should expect stone chips, door edges needing touching in and a fair chance of a panel or two to have been repainted - as one of the previous posts suggests as the owner and without an eye for such things you may genuinely have not noticed the latter and thus not declared it.
From the buyers side you can view the next days listings from 1900 and the auctions end at 1530 every afternoon.
One thing I don't understand and something I would 100% recommend doing is washing and hoovering the car and removing personal items. Or pay someone to do this if you are too busy with life things.
The amount of listings where the car is absolutely filthy on the outside (which can hide a multitude of sins) and the interior has sweet wrappers, old coffee cups or other such things which detract from the car and also point to how the car has potentially been looked after, or not!
Cheers,
Chris
I took my BMW 4 series convertible to tescos, had the hardworking Romanians make the car totally spotless for £32, drove it to an empty part of the Tesco car park and photographed it to motorways instructions to photograph it. At the end of the day the cars are 'used' so we as buyers should expect stone chips, door edges needing touching in and a fair chance of a panel or two to have been repainted - as one of the previous posts suggests as the owner and without an eye for such things you may genuinely have not noticed the latter and thus not declared it.
From the buyers side you can view the next days listings from 1900 and the auctions end at 1530 every afternoon.
One thing I don't understand and something I would 100% recommend doing is washing and hoovering the car and removing personal items. Or pay someone to do this if you are too busy with life things.
The amount of listings where the car is absolutely filthy on the outside (which can hide a multitude of sins) and the interior has sweet wrappers, old coffee cups or other such things which detract from the car and also point to how the car has potentially been looked after, or not!
Cheers,
Chris
It helped, best money spent.
WBAC offer £7800.
Motorway sale £12250.
Picked up and paid for in full two days later.
Lurking Lawyer said:
Is it unusual for the dealer to want to have the car transported back to them so the Sales Manager can inspect it before releasing funds?
The dealer with the highest bid for mine is about 3 hours away. Their email after I confirmed I accepted their offer said they'd be in touch to arrange collection and said they'd transfer funds to pay off the finance and send the balance to me once they had it back at the dealership.
The impression I had from this and other threads was that funds were normally transferred before the car leaves.
That's a hard no. No no no!!!The dealer with the highest bid for mine is about 3 hours away. Their email after I confirmed I accepted their offer said they'd be in touch to arrange collection and said they'd transfer funds to pay off the finance and send the balance to me once they had it back at the dealership.
The impression I had from this and other threads was that funds were normally transferred before the car leaves.
They should come and look at the car and then pay you and then take the car. They can only refuse to take the car if there is some issue that was not disclosed. Its an auction.
I would politely decline and let them have the option to back track. Give them a day if they don't play ball then contact motorway.
They know this is not how its done. They are trying to scam you AND motorway.
Have you had the collection email off motorway yet where you tell them what date they are picking up?
gotoPzero said:
That's a hard no. No no no!!!
They should come and look at the car and then pay you and then take the car. They can only refuse to take the car if there is some issue that was not disclosed. Its an auction.
I would politely decline and let them have the option to back track. Give them a day if they don't play ball then contact motorway.
They know this is not how its done. They are trying to scam you AND motorway.
Have you had the collection email off motorway yet where you tell them what date they are picking up?
I had the email from the dealer saying they were waiting for documents to be confirmed and setting out what they would to about transport once they had them. They should come and look at the car and then pay you and then take the car. They can only refuse to take the car if there is some issue that was not disclosed. Its an auction.
I would politely decline and let them have the option to back track. Give them a day if they don't play ball then contact motorway.
They know this is not how its done. They are trying to scam you AND motorway.
Have you had the collection email off motorway yet where you tell them what date they are picking up?
I then had one from Motorway and I gave them the preferred dates for collection and am waiting to hear from them, which I assume will be tomorrow.
I've emailed the dealer in the meantime to say I'm not comfortable with what they're proposing. Guess I'll have to take it up with Motorway tomorrow if they dealer insists on proceeding that way.
Edited by Lurking Lawyer on Sunday 28th January 10:34
Lurking Lawyer said:
I had the email from the dealer saying they were waiting for documents to be confirmed and setting out what they would to about transport once they had them.
I then had one from Motorway and I gave them the preferred dates for collection and am waiting to hear from them, which I assume will be tomorrow.
I've emailed the dealer in the meantime to say I'm not comfortable with what they're proposing. Guess I'll have to take it up with Motorway tomorrow if they dealer insists on proceeding that way.
Contact Motorway let them know this is not acceptble, and see if you can Motorway will move onto the second highest bidder to offer them your car at the winning price?I then had one from Motorway and I gave them the preferred dates for collection and am waiting to hear from them, which I assume will be tomorrow.
I've emailed the dealer in the meantime to say I'm not comfortable with what they're proposing. Guess I'll have to take it up with Motorway tomorrow if they dealer insists on proceeding that way.
Edited by Lurking Lawyer on Sunday 28th January 10:34
What this dealer is offering is a strong NO!!!! Consider the scenario - dealer takes your lovely car away, 3 hours away, withoout transferring funds. then silence, once you chase them, suddenly there appears to be a load of "issues" that were not in the Motorway listing. The dealer subsequently says the car is only worth £xxxx less than the original offer, short changing you significantly, you can take it or leave it. If you dont like the new rip off lower price, come and collect the car that is 3 hours away at your earliest convenience.....
Pretty sure you know not to proceed unless you get paid before releasing the car, as per Motorway process.
Please keep us updated
Lurking Lawyer said:
Is it unusual for the dealer to want to have the car transported back to them so the Sales Manager can inspect it before releasing funds?
That's an absolute joke.It's because they don't want to pay some one enough who's clued up enough to be able to go out,inspect a car, and make a purchase decision.
Please tell Motorway about this.
Edited by Trevor555 on Sunday 28th January 12:25
Edited by Trevor555 on Sunday 28th January 12:36
Mabozza said:
Lurking Lawyer said:
I had the email from the dealer saying they were waiting for documents to be confirmed and setting out what they would to about transport once they had them.
I then had one from Motorway and I gave them the preferred dates for collection and am waiting to hear from them, which I assume will be tomorrow.
I've emailed the dealer in the meantime to say I'm not comfortable with what they're proposing. Guess I'll have to take it up with Motorway tomorrow if they dealer insists on proceeding that way.
Contact Motorway let them know this is not acceptble, and see if you can Motorway will move onto the second highest bidder to offer them your car at the winning price?I then had one from Motorway and I gave them the preferred dates for collection and am waiting to hear from them, which I assume will be tomorrow.
I've emailed the dealer in the meantime to say I'm not comfortable with what they're proposing. Guess I'll have to take it up with Motorway tomorrow if they dealer insists on proceeding that way.
Edited by Lurking Lawyer on Sunday 28th January 10:34
What this dealer is offering is a strong NO!!!! Consider the scenario - dealer takes your lovely car away, 3 hours away, withoout transferring funds. then silence, once you chase them, suddenly there appears to be a load of "issues" that were not in the Motorway listing. The dealer subsequently says the car is only worth £xxxx less than the original offer, short changing you significantly, you can take it or leave it. If you dont like the new rip off lower price, come and collect the car that is 3 hours away at your earliest convenience.....
Pretty sure you know not to proceed unless you get paid before releasing the car, as per Motorway process.
Please keep us updated
Do not let the car go without payment, that is not how Motorway operates.
Reply from the dealer:
"totally understand your apprehension, I do this several times a day, however I do appreciate this is not the case for the sellers such as yourself.
You are dealing with one of the largest dealer groups in Europe, the only reason I would not immediately approve the payment would be if the car didn’t arrive in the condition as appraised or the documents didn’t come with it. Not wanting to tempt fate Mark, this hasn’t happened to me yet, but if the car needed to be returned I would be covering the cost of returning it.
My companies policy is clear unfortunately Mark, I cannot pay a private individual for a car until it and its documentation is actually in my possession.
Motorway are aware of our payment process, although I find their website isn’t particularly clear on the fact that there are some varying payments processes depending on which dealers you are selling to.
This is why I always send that initial email, just to open a direct line of communication to the sellers and also to layout the process ahead.
Please don’t feel pressurised into doing something you’re not comfortable with, you can still cancel the sale with Motorway if you wish to. "
I've pointed out plenty of other dealers seem to manage to appraise on the drive and release funds before leaving, so I won't be proceeding.
Now to bang my head against a brick wall with Motorway...
"totally understand your apprehension, I do this several times a day, however I do appreciate this is not the case for the sellers such as yourself.
You are dealing with one of the largest dealer groups in Europe, the only reason I would not immediately approve the payment would be if the car didn’t arrive in the condition as appraised or the documents didn’t come with it. Not wanting to tempt fate Mark, this hasn’t happened to me yet, but if the car needed to be returned I would be covering the cost of returning it.
My companies policy is clear unfortunately Mark, I cannot pay a private individual for a car until it and its documentation is actually in my possession.
Motorway are aware of our payment process, although I find their website isn’t particularly clear on the fact that there are some varying payments processes depending on which dealers you are selling to.
This is why I always send that initial email, just to open a direct line of communication to the sellers and also to layout the process ahead.
Please don’t feel pressurised into doing something you’re not comfortable with, you can still cancel the sale with Motorway if you wish to. "
I've pointed out plenty of other dealers seem to manage to appraise on the drive and release funds before leaving, so I won't be proceeding.
Now to bang my head against a brick wall with Motorway...
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