What would you do - problem 'new' car?

What would you do - problem 'new' car?

Author
Discussion

lord trumpton

7,459 posts

127 months

Tuesday 2nd May 2023
quotequote all
jason61c said:
they asked if they had a car in that i'd like instead. I dont think there is.

They asked if we'd like this

https://www.autotrader.co.uk/car-details/202304256...
I'd take the VW every day of the week over a wallet hoover LR

alfabeat

1,130 posts

113 months

Tuesday 2nd May 2023
quotequote all
Do you need the 7 seats?

ninepoint2

3,326 posts

161 months

Tuesday 2nd May 2023
quotequote all
lord trumpton said:
jason61c said:
they asked if they had a car in that i'd like instead. I dont think there is.

They asked if we'd like this

https://www.autotrader.co.uk/car-details/202304256...
I'd take the VW every day of the week over a wallet hoover LR
Indeed this is the sensible way

ZX10R NIN

27,691 posts

126 months

Tuesday 2nd May 2023
quotequote all
lord trumpton said:
jason61c said:
they asked if they had a car in that i'd like instead. I dont think there is.

They asked if we'd like this

https://www.autotrader.co.uk/car-details/202304256...
I'd take the VW every day of the week over a wallet hoover LR
That does seem like a nice one.

stevemcs

8,703 posts

94 months

Tuesday 2nd May 2023
quotequote all
If thats the only option then go for it, although i'd take a working Disco over the VW

alfabeat

1,130 posts

113 months

Tuesday 2nd May 2023
quotequote all
We have a Disco 4 (used for towing a double horse box). It is an early one (59 plate) on 140k miles. It has towed most of its life. I love it. It is a superb towing vehicle. It has cost us a bit in repairs (manifolds and gearbox). The manifolds are a known weakness and a specialist can change them for about £1100 (do both at the same time). The gearbox was simply worn out from towing so was taken out and refurbished. Other than that, it has just been consumables/servicing and has been a very reliable, capable, companion.

Our neighbour has the same VW as that linked to above. A very nice car, but he has had electrical issues which have been annoying for him, but relatively easily fixed. I'm sure it would be a very good tow vehicle.

In your case, even though I love our Disco, I would probably take the VW. A troublesome Disco is a pain in the arse and the wallet.

jason61c

Original Poster:

5,978 posts

175 months

Tuesday 2nd May 2023
quotequote all
stevemcs said:
If thats the only option then go for it, although i'd take a working Disco over the VW
its the size that I asked for. I'm struggling to work out if there's such thing as a 'working Disco'.

if they've not got anything I'd go for, i'm going to push for a refund.


jason61c

Original Poster:

5,978 posts

175 months

Tuesday 2nd May 2023
quotequote all
lord trumpton said:
jason61c said:
they asked if they had a car in that i'd like instead. I dont think there is.

They asked if we'd like this

https://www.autotrader.co.uk/car-details/202304256...
I'd take the VW every day of the week over a wallet hoover LR
Every now and then.

They do have a x5 40d in.

https://www.castlemotors.com/used-bmw-x5-liskeard-...

thats 7 seats, punchy engine.

alfabeat

1,130 posts

113 months

Tuesday 2nd May 2023
quotequote all
jason61c said:
its the size that I asked for. I'm struggling to work out if there's such thing as a 'working Disco'.

if they've not got anything I'd go for, i'm going to push for a refund.
There are an awful lot of Disco's on the road. They are a very good vehicle and people love them (me included). If they were THAT bad, then why are there so many still trundling around. It's just about finding the good ones, which is a bit of potluck. I have considered swapping mine for a newer one several times, but the fact that mine is a good one, makes me stick with what I know.

A decent LR specialist knows them inside out and how to fix them. They aren't particularly complicated vehicles.

jason61c

Original Poster:

5,978 posts

175 months

Tuesday 2nd May 2023
quotequote all
alfabeat said:
There are an awful lot of Disco's on the road. They are a very good vehicle and people love them (me included). If they were THAT bad, then why are there so many still trundling around. It's just about finding the good ones, which is a bit of potluck. I have considered swapping mine for a newer one several times, but the fact that mine is a good one, makes me stick with what I know.

A decent LR specialist knows them inside out and how to fix them. They aren't particularly complicated vehicles.
I get that. I just wish we'd got a landcruiser, for the better build quality and reliablity. I can see why they cost more used even though they cost less new.

dmsims

6,557 posts

268 months

Tuesday 2nd May 2023
quotequote all
And the converse view is that many people (including me) can't stand them. Bottom of nearly every reliability survey with crap dealers. OP get out while you can!

alfabeat said:
There are an awful lot of Disco's on the road. They are a very good vehicle and people love them (me included). If they were THAT bad, then why are there so many still trundling around. It's just about finding the good ones, which is a bit of potluck. I have considered swapping mine for a newer one several times, but the fact that mine is a good one, makes me stick with what I know.

A decent LR specialist knows them inside out and how to fix them. They aren't particularly complicated vehicles.

GreatGranny

9,163 posts

227 months

Wednesday 3rd May 2023
quotequote all
Definitely the VW if it's the no hassle option.

If you don't go for that have they said they will give you a refund?

jason61c

Original Poster:

5,978 posts

175 months

Wednesday 3rd May 2023
quotequote all
GreatGranny said:
Definitely the VW if it's the no hassle option.

If you don't go for that have they said they will give you a refund?
Not yet, however given its had problems since day 1, they've not got far to go. they're a proper setup also, which gives some level of comfort.

CrippsCorner

2,838 posts

182 months

Wednesday 3rd May 2023
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Both the VW & BMW look good to me, I'd prefer either of those to a Disco!

jason61c

Original Poster:

5,978 posts

175 months

Thursday 4th May 2023
quotequote all
As an update......

Dealer will not offer a refund.

Dealers offer for the Touareg, was the Touageg+£1500 refund.

We paid £24750 for the Discovery, a £2251 shortfall. Which I find quite amazing as an 'offer'. They won't do a swap on a cost neutral basis.

They've offered to take the car in again(its showing Nox related fault codes - likely to 'just' be a Nox sensor).

I've had zero 'fair use' of the car, so even though its over 30 days when I asked for a refund, I think the history backs it up. it has been multiple faults, I know I need to give them fair chance to repair, where does this actually stop though?

dmsims

6,557 posts

268 months

Thursday 4th May 2023
quotequote all
I know what you are saying but £2k will seem like a bargain to ditch that POS

More helpfully:

https://www.themotorombudsman.org/knowledge-base/w...

When did you first contact them about problems ?

Edited by dmsims on Thursday 4th May 13:23

jason61c

Original Poster:

5,978 posts

175 months

Thursday 4th May 2023
quotequote all
dmsims said:
I know what you are saying but £2k will seem like a bargain to ditch that POS

More helpfully:

https://www.themotorombudsman.org/knowledge-base/w...

When did you first contact them about problems ?

Edited by dmsims on Thursday 4th May 13:23
Within 24 hours - thats when the first problems started.

Trevor555

4,466 posts

85 months

Thursday 4th May 2023
quotequote all
jason61c said:
dmsims said:
I know what you are saying but £2k will seem like a bargain to ditch that POS

More helpfully:

https://www.themotorombudsman.org/knowledge-base/w...

When did you first contact them about problems ?

Edited by dmsims on Thursday 4th May 13:23
Within 24 hours - thats when the first problems started.
You're entitled to a full refund if that's what you want.

Contact citizens advice, and follow their instructions.

How did you pay for the car?

Did you use your credit card for any deposit?

Edited by Trevor555 on Thursday 4th May 17:43

stevemcs

8,703 posts

94 months

Thursday 4th May 2023
quotequote all
Sometimes nox faults are not always the sensor, adblue and other sensors can cause it, on some there is a particle sensor that fails and causes issues.

Bobupndown

1,862 posts

44 months

Thursday 4th May 2023
quotequote all
I sooo wanted a Discovery 4 to replace my beloved Discovery 2 but niggles like this and worse tales of wallet emptying ability made me take heed of my head over my heart. Freelander 2 is an acceptable compromise in towing ability with very strong reliability. Huge boot and 7 seats not needed regularly enough to make the 4 a must have. Still love the look of them, especially a late facelift model.