Should I reject the car?

Should I reject the car?

Author
Discussion

Bonzo1930

182 posts

57 months

Monday 7th August 2023
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Personally I don't get these online disrupters like Cinch & Cazoo buying a secondhand car completely online seems crazy to me, despite any refund policy to give you reassurance I can't think of any other expensive secondhand purchase you would make without seeing what you were buying, I would guess this is why they are making huge losses.
As far as the OP is concerned they are obviously quite fussy which is fine so am I but I wouldn't buy a used car in this way myself, best option would be a refund then go old skool get off your backside & look at the car you want so you're happy with the condition before you purchase

charltjr

187 posts

10 months

Tuesday 8th August 2023
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It’s not the 1990s any more, the internet is a thing.

What’s wrong with buying a car you’ve only seen online when there’s a 14 day no quibble return option? Better than any test drive and no need for the potential misery of the dealer car buying experience.

As long as you’re happy with the risk you might receive a pup and have to send it back then it’s great. It won’t fit everyone’s circumstances but for those it does, happy days.

What The Deuces

2,780 posts

25 months

Tuesday 8th August 2023
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Bonzo1930 said:
Personally I don't get these online disrupters like Cinch & Cazoo buying a secondhand car completely online seems crazy to me, despite any refund policy to give you reassurance I can't think of any other expensive secondhand purchase you would make without seeing what you were buying, I would guess this is why they are making huge losses.
As far as the OP is concerned they are obviously quite fussy which is fine so am I but I wouldn't buy a used car in this way myself, best option would be a refund then go old skool get off your backside & look at the car you want so you're happy with the condition before you purchase
Not sure of the issue really

In the old days. You'd waste time looking through magazines, making calls and then visiting various dealers, until you could collect the prepared car. So using up valuable weekend time or having to leave work early etc etc plus all the other leg work

Now. You find the car using your phone, order and pay on your phone/laptop from the comfort of your home/the office/the WC while taking a dump etc. The car is delivered and if you don't like it you send it back either on the spot or within your legal rejection period. Zero hassle.


Which one sounds better?

OverSteery

3,613 posts

232 months

Tuesday 8th August 2023
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OP lost my vote when listing "no car mats" as a reason to reject a car.....

the-norseman

12,454 posts

172 months

Tuesday 8th August 2023
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OverSteery said:
OP lost my vote when listing "no car mats" as a reason to reject a car.....
Same here.

andymc

7,360 posts

208 months

Tuesday 8th August 2023
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the-norseman said:
OverSteery said:
OP lost my vote when listing "no car mats" as a reason to reject a car.....
Same here.
thirded

sunnyb13

Original Poster:

961 posts

39 months

Monday 14th August 2023
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Just to conclude this thread
  • car collected and refunded all within 3 working days, props to cinch for that.
  • Cinch have stated this car won't be re-sold online by them
  • new car bought from audi used approved, only £500 more, but 10k less miles and FSH better specs etc.

OverSteery

3,613 posts

232 months

Monday 14th August 2023
quotequote all
sunnyb13 said:
Just to conclude this thread
  • car collected and refunded all within 3 working days, props to cinch for that.
  • Cinch have stated this car won't be re-sold online by them
  • new car bought from audi used approved, only £500 more, but 10k less miles and FSH better specs etc.
Great news!

I can't help wondering.... Did the Audi come with mats? wink

andy43

9,730 posts

255 months

Monday 14th August 2023
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If it was me I’d be watching the Cinch website for the next few weeks to see if it pops up again.
Better car at Audi dealer with better spec and less miles does make you wonder how Cinch think they’ll stay in business. Low running costs presumably.

ClaphamGT3

11,306 posts

244 months

Monday 14th August 2023
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Bobupndown said:
Amazed when looking for a 1st car for our son, a national chain with a "1st time buyers section" they didn't clean or prep any of the cars on sale, said they would be prepared once sold and prior to collection.
Didn't buy from them, bought an immaculately prepared VW Up from a different dealer. If they can't be bothered to even clean them what else are they neglecting to do?
It's interesting how different markets have different perspectives. In France, used cars are never detailed and prepped until after sale. Buyers would be deeply suspicious of a car that had been as they would not be able to assess how it had been treated by it's last owner and would wonder what the vendor was trying to hide.

Hugo Stiglitz

37,168 posts

212 months

Monday 14th August 2023
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I buy privately in part as I want to have a good look around the engine bay. I always ask if the owner jet washes the engine as well. Its one thing I hate.

I wouldn't jet wash my mountain bike or motorbike and definitely not an engine.

fooman

196 posts

65 months

Monday 14th August 2023
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Good result OP actually I'd buy from Cinch knowing if I wasn't happy they'd take it back, they held up their returns policy.