Model 3 UK orders.
Discussion
gangzoom said:
I really woudlnt put up waiting another month for that to be sorted. If you do have an accident/issue, Tesla have a track record of blaming the owner. They have tried to blame a owner for kerbing the wheel as a cause of lower control arm snapping in the past.
https://www.businessinsider.com/aladdin-stars-prob...
the S and X 'issues' are irrelevant unless they use common parts with the 3https://www.businessinsider.com/aladdin-stars-prob...
Edited by gangzoom on Tuesday 17th December 09:50
how do you prove the wheel came off first or was taken off because of an accident
Dave Hedgehog said:
the S and X 'issues' are irrelevant unless they use common parts with the 3
how do you prove the wheel came off first or was taken off because of an accident
Hold on, so your car (I assume) if making a horrible creaking noise from the steering wheel just like mine (and plenty of others do), and your first response to some genuine advice is to put your head in the sand and pretend everything is OK??!!how do you prove the wheel came off first or was taken off because of an accident
Surely even as a Tesla fanboy you see the madness in that kind of knee jerk reaction??
Our X is the MOST UNRELIABLE car I have ever owned, its been to the service centre more times I have fingers. The last time I was there - only a few weeks ago, there was just as many Model 3s parked up waiting for work as S/Xs.
Tesla makes great cars, but they haven't got a clue about car building. Our Lexus is the almost exact opposite, not that great car but built by people who know how to put a car together.
The inability of some Tesla owners to take criticism really is madness.
Go and get Tesla to fix your car (if is yours) now via the emergency road side assistance, or wait for another 4 weeks and hope a wheel doesn't fall off......For most car owners I would have thought the best course of action is pretty clear?
Edited by gangzoom on Tuesday 17th December 10:50
gangzoom said:
Hold on, so your car (I assume) if making a horrible creaking noise from the steering wheel just like mine (and plenty of others do), and your first response to some genuine advice is to put your head in the sand and pretend everything is OK??!!
Surely even as a Tesla fanboy you see the madness in that kind of knee jerk reaction??
Our X is the MOST UNRELIABLE car I have ever owned, its been to the service centre more times I have fingers. The last time I was there - only a few weeks ago, there was just as many Model 3s parked up waiting for work as S/Xs.
Tesla makes great cars, but they haven't got a clue about car building. Our Lexus is the almost exact opposite, not that great car but built by people who know how to put a car together.
The inability of some Tesla owners to take criticism really is madness.
Go and get Tesla to fix your car (if is yours) now via the emergency road side assistance, or wait for another 4 weeks and hope a wheel doesn't fall off......For most car owners I would have thought the best course of action is pretty clear?
im not saying its ok but one article with no evidence of what happened is not evidence of an issue, both owners and manufacturers have a tendency to bullst when things go wrongSurely even as a Tesla fanboy you see the madness in that kind of knee jerk reaction??
Our X is the MOST UNRELIABLE car I have ever owned, its been to the service centre more times I have fingers. The last time I was there - only a few weeks ago, there was just as many Model 3s parked up waiting for work as S/Xs.
Tesla makes great cars, but they haven't got a clue about car building. Our Lexus is the almost exact opposite, not that great car but built by people who know how to put a car together.
The inability of some Tesla owners to take criticism really is madness.
Go and get Tesla to fix your car (if is yours) now via the emergency road side assistance, or wait for another 4 weeks and hope a wheel doesn't fall off......For most car owners I would have thought the best course of action is pretty clear?
Edited by gangzoom on Tuesday 17th December 10:50
i have booked it in at the earliest slot, there is no support to ring, not sure what else i can do, theres no point emailing support as they do not answer
Why is at all so binary. Johnny and gang come across as very patronising .... surely the majority of owners are mature enough to be able to hold both critical and positive opinions at the same time.
Positive comments are jumped on as evidence that there is no complexity to the posters position. There is rarely enough info for the ‘I am the most objective Tesla owner’ competitors to cast judgement.
Positive comments are jumped on as evidence that there is no complexity to the posters position. There is rarely enough info for the ‘I am the most objective Tesla owner’ competitors to cast judgement.
Dave Hedgehog said:
There is no support to ring, not sure what else i can do, theres no point emailing support as they do not answer
Call road side assistance, 0162 845 0660.Option 1 I think is road side assistance, have your Vin ready, and explain how quickly the noise has come on, it will only get worse not better.
You should be offered an loan car from Enterprise or similar whilst your car is flatbed to a service centre.
Tesla knows the suspension control arms are an issue, they have parts in stock.
Sambucket said:
Why is at all so binary. Johnny and gang come across as very patronising .... surely the majority of owners are mature enough to be able to hold both critical and positive opinions at the same time.
Its called sharing experience not trying to patronise anyone.The steering noise is the perfect example, would you drive around in any other brand new car with that kind of noise every time you turn the wheel for 4 weeks??
Even if you bought that as a used car you would be perfectly in your right to take it back to the dealership and ask them to sort it out ASAP.
Tesla have processes in place to deal with these matters. You can contact service centres still, get urgent work done, but Tesla would prefer new owners are bamboozled into thinking what they see is what they get.
Its all common sense stuff, which some how Tesla often gets away with and shouldn't.
Forget its a Tesla for one second, would anyone here put up with a car making that kind of creaking noise when turning the steering wheel for 4 weeks - just for a diagnostic appointment. Let alone on a brand new £40k+ car?
But because its a Tesla, and the phone App says its OK to wait 4 weeks thats fine??.......Come on guys get real.
Edited by gangzoom on Tuesday 17th December 11:18
gangzoom said:
Call road side assistance, 0162 845 0660.
Option 1 I think is road side assistance, have your Vin ready, and explain how quickly the noise has come on, it will only get worse not better.
You should be offered an loan car from Enterprise or similar whilst your car is flatbed to a service centre.
Tesla knows the suspension control arms are an issue, they have parts in stock.
thats very helpful thanksOption 1 I think is road side assistance, have your Vin ready, and explain how quickly the noise has come on, it will only get worse not better.
You should be offered an loan car from Enterprise or similar whilst your car is flatbed to a service centre.
Tesla knows the suspension control arms are an issue, they have parts in stock.
gangzoom said:
But because its a Tesla, and the phone App says its OK to wait 4 weeks thats fine??.......Come on guys get real.
im used to waiting, took 6 months to get merc to agree to the new gearbox in my A45 despite it being a known issue (unable to select reverse on a cold start) and they had developed an updated gearbox for the problem, they then had the car in the workshop for 4 months whilst they fixed it ...Edited by gangzoom on Tuesday 17th December 11:18
i had to wait 7 months for my replacement RS3 as well
Edited by Dave Hedgehog on Tuesday 17th December 11:26
gangzoom said:
Call road side assistance, 0162 845 0660.
Option 1 I think is road side assistance, have your Vin ready, and explain how quickly the noise has come on, it will only get worse not better.
You should be offered an loan car from Enterprise or similar whilst your car is flatbed to a service centre.
Tesla knows the suspension control arms are an issue, they have parts in stock.
The front upper control arms on a Model 3 are similar to S/X but the construction is quite different AFAIK. Where have you seen that Model 3 control arms are an issue? I've not heard of any failures.Option 1 I think is road side assistance, have your Vin ready, and explain how quickly the noise has come on, it will only get worse not better.
You should be offered an loan car from Enterprise or similar whilst your car is flatbed to a service centre.
Tesla knows the suspension control arms are an issue, they have parts in stock.
Dave Hedgehog said:
im used to waiting, took 6 months to get merc to agree to the new gearbox in my A45 despite it being a known issue (unable to select reverse on a cold start) and they had developed an updated gearbox for the problem, they then had the car in the workshop for 4 months whilst they fixed it ...
i had to wait 7 months for my replacement RS3 as well
If you want to continue and make excuses for Tesla go for it, enjoy the next 4 weeks of worrying when the wheels will fall off or suspension collapse.i had to wait 7 months for my replacement RS3 as well
Edited by Dave Hedgehog on Tuesday 17th December 11:26
Our Tesla is the most unreliable car I have ever owned by a long long way, its also the best car I have owned ever.
The two aren't mutually exclusive, Tesla need do better in lots of areas and they will, but like all car manufacturers they need customers to push them, not just pretend everything is perfect.
Edited by gangzoom on Tuesday 17th December 11:35
Sambucket said:
I don’t agree .
“The inability of some Tesla owners to take criticism really is madness. “
Is a massive overreaction given poster was willingly reporting a fault in his car!
I think people don't understand that there is creaking suspension which forms the whole of the ownership experience, as with any car at the end of the day was it a good experience or bad experience.“The inability of some Tesla owners to take criticism really is madness. “
Is a massive overreaction given poster was willingly reporting a fault in his car!
If I judged all me previous car experiences based on one thing that went wrong, for example an ABS sensor on my M3 it would't really paint much of a good picture
gangzoom said:
If you want to continue and make excuses for Tesla go for it, enjoy the next 4 weeks of worrying when the wheels will fall off or suspension collapse.
Our Tesla is the most unreliable car I have ever owned by a long long way, its also the best car I have owned ever.
The two aren't mutually exclusive, Tesla need do better in lots of areas and they will, but like all car manufacturers they need customers to push them, not just pretend everything is perfect.
its about realistic expectations, in my experience all cars have problems and all manufacturers drag their heals when sorting them Our Tesla is the most unreliable car I have ever owned by a long long way, its also the best car I have owned ever.
The two aren't mutually exclusive, Tesla need do better in lots of areas and they will, but like all car manufacturers they need customers to push them, not just pretend everything is perfect.
Edited by gangzoom on Tuesday 17th December 11:35
the S and X are small volume Gen 2 cars built for EV pioneers, they were always going to be more problematic than a well established volume manufacturer
the model 3 is a Gen 3 car built for early adopters so i expect it to be somewhere in the middle
jamoor said:
I think people don't understand that there is creaking suspension which forms the whole of the ownership experience, as with any car at the end of the day was it a good experience or bad experience.
If I judged all me previous car experiences based on one thing that went wrong, for example an ABS sensor on my M3 it would't really paint much of a good picture
and a lot of merc SUVs on big rims suffer from crabbing / knocking on tight low speed turns, mine didIf I judged all me previous car experiences based on one thing that went wrong, for example an ABS sensor on my M3 it would't really paint much of a good picture
https://www.youtube.com/watch?v=rO5rqpYPNjo
Dave Hedgehog said:
its about realistic expectations, in my experience all cars have problems and all manufacturers drag their heals when sorting them
Absolutely, but not highlighting issues doesn't do Tesla any favours, they need to learn how to build cars better, and if us customers don't push them who is?As for the whole waiting 4 weeks for an diagnostic appointment via a phone app when the every time you turn the wheel, that's just BS.
As I've already said (and experienced my self), the customer service in these situations is actually very good and quick. However denying there is no problem or waiting 4 weeks for a service appointment is 'fine' is just been blind to very real improvements Tesla need to make.
Dave Hedgehog said:
jamoor said:
I think people don't understand that there is creaking suspension which forms the whole of the ownership experience, as with any car at the end of the day was it a good experience or bad experience.
If I judged all me previous car experiences based on one thing that went wrong, for example an ABS sensor on my M3 it would't really paint much of a good picture
and a lot of merc SUVs on big rims suffer from crabbing / knocking on tight low speed turns, mine didIf I judged all me previous car experiences based on one thing that went wrong, for example an ABS sensor on my M3 it would't really paint much of a good picture
https://www.youtube.com/watch?v=rO5rqpYPNjo
Sambucket said:
...surely the majority of owners are mature enough to be able to hold both critical and positive opinions at the same time...Positive comments are jumped on as evidence that there is no complexity to the posters position...
This has been the most dismaying thing about ownership thus far - the supposition on the part of many that Tesla owners aren't knowledgeable enough about cars to be able to make an informed decision, and that fanboism led to the purchase. Gassing Station | Tesla | Top of Page | What's New | My Stuff