Model X after 2 years and 28k.
Discussion
gangzoom said:
Any other car and I would have got rid ages ago, but like I've mentioned theres something about this car that makes me smile like nothing else I've owned before.
I never use to get why people keep on buying RangRovers as JLRs reliability is just as great as Tesla, but now I do.
My old £500 Nissan Micra was more reliable, but does that make me want to trade in the X for a Micra? If we had to get rid one of our cars tomorrow for some reason it wouldnt be the X that goes, but instead the ultra reliable and never been to the dealers for any kind of repair in nearly 5 years Lexus that goes.....Really makes no sense, but there you have it, human emotions making bad decisions again and again and again
.
Tesla really shouldn't still be in business with how much post delivery work these cars need, my X isn't even that bad, and I bet virtually every owner has been to a service centre for some kind of work in the last 12 months. But Elon got luckly some where, I doubt even Tesla knows quite how they have managed to get the customer loyalty levels, every survey of owners a say the same thing, the vast majority love the cars despite Tesla coming bottom of reliability surveys........
Maybe the air fitlers are releasing canniboids, maybe the entertainment system is playing some kind of subliminal messaging, who knows, all I know is for some reason I smile more driving this car than any other car I have owned, why? I don't know?!
Oh the AC compressor on theses cars are also known to fail, along with the heater!
AC has stopped working again. No noise from the pump, no error messages, no climate control power consumption, no cooling. Hopefully it's just all the stuff has leaked out but I fear it destined to be trouble for the rest of the car's life.I never use to get why people keep on buying RangRovers as JLRs reliability is just as great as Tesla, but now I do.
My old £500 Nissan Micra was more reliable, but does that make me want to trade in the X for a Micra? If we had to get rid one of our cars tomorrow for some reason it wouldnt be the X that goes, but instead the ultra reliable and never been to the dealers for any kind of repair in nearly 5 years Lexus that goes.....Really makes no sense, but there you have it, human emotions making bad decisions again and again and again
.Tesla really shouldn't still be in business with how much post delivery work these cars need, my X isn't even that bad, and I bet virtually every owner has been to a service centre for some kind of work in the last 12 months. But Elon got luckly some where, I doubt even Tesla knows quite how they have managed to get the customer loyalty levels, every survey of owners a say the same thing, the vast majority love the cars despite Tesla coming bottom of reliability surveys........
Maybe the air fitlers are releasing canniboids, maybe the entertainment system is playing some kind of subliminal messaging, who knows, all I know is for some reason I smile more driving this car than any other car I have owned, why? I don't know?!
Oh the AC compressor on theses cars are also known to fail, along with the heater!
Edited by gangzoom on Friday 1st November 05:41
Did just pass it's MOT, I did half expect some brake or suspension issues.
Thank you so much for keeping this updated. I have been toying with the idea of buying a Model 3 to replace our i3S. However, my buying experience was awful so I have held off for now... Tesla just want you to buy cars without test driving them and that is something I fundamentally disagree with on a £50k car. And that's if you can get anyone to answer a phone or their web chat... So reading how often yours has been back and forth with issues is extremely useful.
They are interesting and maybe one of the best EVs for range, but so far, their customer service and sales style hasn't won me over. But they don't care do they, the cars will sell anyway.
They are interesting and maybe one of the best EVs for range, but so far, their customer service and sales style hasn't won me over. But they don't care do they, the cars will sell anyway.
findtomdotcom said:
Thank you so much for keeping this updated. I have been toying with the idea of buying a Model 3 to replace our i3S. However, my buying experience was awful so I have held off for now... Tesla just want you to buy cars without test driving them and that is something I fundamentally disagree with on a £50k car. And that's if you can get anyone to answer a phone or their web chat... So reading how often yours has been back and forth with issues is extremely useful.
They are interesting and maybe one of the best EVs for range, but so far, their customer service and sales style hasn't won me over. But they don't care do they, the cars will sell anyway.
The Model 3 isn't only the 3rd mass-market Tesla, it also incorporates all of the improvements Tesla has made in EV platforms over the years. One shouldn't take Model X repair history (the worst Tesla of all in that aspect) and try to project it onto the Model 3.They are interesting and maybe one of the best EVs for range, but so far, their customer service and sales style hasn't won me over. But they don't care do they, the cars will sell anyway.
As far as a test-drive, others here have succeeded in getting seat time, and I wouldn't buy one either without first driving one. I actually did 3 separate test-drives, though perhaps the cars were more available near me in the US when I bought mine (December 2018).
Bottom line: it's worth a bit of extra effort to try one. I'll bet if you actually do, you'll buy one. Most do.
findtomdotcom said:
I have been toying with the idea of buying a Model 3 to replace our i3S. However, my buying experience was awful so I have held off for now... ... So reading how often yours has been back and forth with issues is extremely useful.
However here is the kicker, if you took away our X, and gave me £90k what would I do tomrrow??? I would go and buy another X without any hesitation, despite the trips to the service centre there is just something about this car that's gotten under my skin. Far from been an emotionless white box which lots of people seem to think EVs are, I've never fallen for any car as much as our X!
Tesla have stopped doing extended warranties, but I've found a way to keep the miles down and make the current warranty last till Sep 2021 by commuting to work on a pedal bike. The fact the X is one of only a few EVs that can tow makes life very easy. Infact because its such a big car carrying a bike on the back is hardly noticable!!
Tesla have also now started doing MCU2 upgrades for £2.5k on older cars. I'll almost certainly go for that when it arrives in the UK.
I have little interest in any other cars these days, personally the 3 or Y doesnt interest me, but I woudlnt let Tesla as a company or even build quality worries put you off buying the some of the best cars ever made!!
As whats going on in the world right now shows us all, there is so much more to worry about in life than cars. If you like a car, can afford it, just get it. The worst that can happen if you dont like it, or find problems with it pales into insignificance compared to other things that can go wrong in your life.
If you are lucky enough to be in the position to afford any Tesla just get one, life it too short to worry about pointless stuff.
Tesla are still delivering cars I hear, so stay healthy and get a 3 if you can
.Edited by gangzoom on Sunday 29th March 07:00
Haven't all UK Model X's already got MCU2?
I thought MCU2 was the moving away from MobileEye in MCU1 to Tesla's own software, there was then an MCU2.5 with upgrades processor inbetween MCU3 which has the custom Tesla self-driving chip.
Pretty sure our '17 Model X is already on MCU2 (2.5 some time in early 2018) and the only way to get to MCU3 would be to by the self-driving option.
All the UK Model 3's are then MCU3 and it is faster and more responsive, but not that annoying when I switch between cars.
Happy to be corrected...
Cheers,
Phil
I thought MCU2 was the moving away from MobileEye in MCU1 to Tesla's own software, there was then an MCU2.5 with upgrades processor inbetween MCU3 which has the custom Tesla self-driving chip.
Pretty sure our '17 Model X is already on MCU2 (2.5 some time in early 2018) and the only way to get to MCU3 would be to by the self-driving option.
All the UK Model 3's are then MCU3 and it is faster and more responsive, but not that annoying when I switch between cars.
Happy to be corrected...
Cheers,
Phil
gangzoom said:
However here is the kicker, if you took away our X, and gave me £90k what would I do tomrrow???
I would go and buy another X without any hesitation, despite the trips to the service centre there is just something about this car that's gotten under my skin. Far from been an emotionless white box which lots of people seem to think EVs are, I've never fallen for any car as much as our X!
Tesla have stopped doing extended warranties, but I've found a way to keep the miles down and make the current warranty last till Sep 2021 by commuting to work on a pedal bike. The fact the X is one of only a few EVs that can tow makes life very easy. Infact because its such a big car carrying a bike on the back is hardly noticable!!
[Img]https://live.staticflickr.com/65535/49543766081_cd1b3a1660_c_d.jpg[/thumb]
Tesla have also now started doing MCU2 upgrades for £2.5k on older cars. I'll almost certainly go for that when it arrives in the UK.
I have little interest in any other cars these days, personally the 3 or Y doesnt interest me, but I woudlnt let Tesla as a company or even build quality worries put you off buying the some of the best cars ever made!!
As whats going on in the world right now shows us all, there is so much more to worry about in life than cars. If you like a car, can afford it, just get it. The worst that can happen if you dont like it, or find problems with it pales into insignificance compared to other things that can go wrong in your life.
If you are lucky enough to be in the position to afford any Tesla just get one, life it too short to worry about pointless stuff.
Tesla are still delivering cars I hear, so stay healthy and get a 3 if you can.
Still would be a nightmare to have this level trouble out of warrantee, and interesting that you are worried enough to take measures to keep the mileage down. Obvious at odds with running a high capital cost, low running cost EV. Korean cars with 7 year warrantees look attractive to me.I would go and buy another X without any hesitation, despite the trips to the service centre there is just something about this car that's gotten under my skin. Far from been an emotionless white box which lots of people seem to think EVs are, I've never fallen for any car as much as our X!
Tesla have stopped doing extended warranties, but I've found a way to keep the miles down and make the current warranty last till Sep 2021 by commuting to work on a pedal bike. The fact the X is one of only a few EVs that can tow makes life very easy. Infact because its such a big car carrying a bike on the back is hardly noticable!!
[Img]https://live.staticflickr.com/65535/49543766081_cd1b3a1660_c_d.jpg[/thumb]
Tesla have also now started doing MCU2 upgrades for £2.5k on older cars. I'll almost certainly go for that when it arrives in the UK.
I have little interest in any other cars these days, personally the 3 or Y doesnt interest me, but I woudlnt let Tesla as a company or even build quality worries put you off buying the some of the best cars ever made!!
As whats going on in the world right now shows us all, there is so much more to worry about in life than cars. If you like a car, can afford it, just get it. The worst that can happen if you dont like it, or find problems with it pales into insignificance compared to other things that can go wrong in your life.
If you are lucky enough to be in the position to afford any Tesla just get one, life it too short to worry about pointless stuff.
Tesla are still delivering cars I hear, so stay healthy and get a 3 if you can
.Edited by gangzoom on Sunday 29th March 07:00
Very risky 2nd buy with ones own hard cash. Much less so if it is some lease company car BIK fiddle.
I like the look of the model 3, just the lack of standard clocks puts me off the car its self. But the general vibe of how the company does business puts me off Tesla.
Thanks for sharing gangzoom, and I do look out for your posts, always informative reading.
kent_phil said:
Pretty sure our '17 Model X is already on MCU2 (2.5 some time in early 2018) and the only way to get to MCU3 would be to by the self-driving option.
All UK Xs have AP 2.0 hardware, US build date post July 2017 (so Nov UK registered) Xs will have AP2.5 hardware. MCU2 wasn't introduced till March 2018.granada203028 said:
Still would be a nightmare to have this level trouble out of warrantee, and interesting that you are worried enough to take measures to keep the mileage down.
Partly the warranty, partly also wanting to get fitter, a very late start to a new years resolution - which given the current health care situation seems rather fortuitous timing.Ironically the electric pedal bike I bought to help me get back into road cycling has already gone back for warranty work twice in 200 miles, and currently still not reporting cadence measures properly nor connecting properly to the phone app. I've bought an extended warranty on the bike for 3 years, was wondering if I was wasting my money but am glad to have done so now.
Given the Fazua German build/designed electric hardware/software on the pedal bike has been in development since 2016 and it the same system fitted to some near 5 figure super bikes from top tier brands like Trek/Look/Pinarello, the software side of integrating electric motors into any kind of drivetrain clearly isn't easy!!!
Am not surprised to read VW are still having issues with software on the ID, Tesla have actually done really well with the really hard bits of EV development, the drivetrain software/hardware is actually very very solid, just the rest of the car isn't quite as mature.
One advantage of not been bothered about changing cars for the foreseeable future is my newly rediscovered love for pedal bikes, and much like the car, even though am having reliability issues with the Fazua system on the commuter bike, I still don't have any problems lusting after another eBike with the same system
Edited by gangzoom on Sunday 29th March 11:31
gangzoom said:
All UK Xs have AP 2.0 hardware, US build date post July 2017 (so Nov UK registered) Xs will have AP2.5 hardware. MCU2 wasn't introduced till March 2018.
Damn - I had used my mixed up versioning to discount the upgrade and not give more money to Tesla...now I'm tempted again...Although I do barely notice the difference between the X and 3 in practical operation, will look closer now.
Cheers,
Phil
kent_phil said:
Although I do barely notice the difference between the X and 3 in practical operation, will look closer now.
Functionally I have no issues with the MCU1 on our X, but given the known memory issues of MCU1s paying £2.5k to sort out the worries seems reasonable, you also get a new drivers instrument display as well.I've already paid for FSD so will be getting HW3.0 AP, planning to keep the car till end of 2025 so don't mind spending more on the car.
I doubt we'll see UK installs happening now till end of this year. On the grand scale of things though all these things really are trivial.
gangzoom said:
However here is the kicker, if you took away our X, and gave me £90k what would I do tomorrow???
Again, really interesting, thank you for your reply. Frankly I'm not sure there is anything else that I like and could buy for under 50k that has a 250+ range, so it's likely we will get a Model 3.. I think the Model Y would suit us better but I assume that's at least 2 years away from delivery in the UK?Just need get a proper test drive. Any idea how I can persuade a dealer that I need a drive for longer than 20 mins?
I am assuming that you can book time at a super charger while you are on route? My conclusion, (and the real reason I might buy a Tesla) is that its their chargers that are the game changer, perhaps as much as their cars? I note that over the last 12 months the chargers I use on the M4 have gotten busier and busier. to be fair so have the Tesla chargers I drive past, but I assume you book a slot to charge as they are connected to the cars?
Thanks again,
Tom
Edited by findtomdotcom on Sunday 29th March 19:27
findtomdotcom said:
Oh, thats a missed opportunity. So a lot like ZappMap does for all other chargers? (Although there is a lag)...
You don't need to worry about Supercharger usage. Compared to every other charging network it's like flying bussiness versus taking Megabus.Even with our 75D X, combining small battery + high consumption, I've rarely needed to stay more than 20 minutes to charge up and complete a journey.
Despite the car issues, I'm still constantly pleased by Tesla customer service.
I had read all kinds of stuff about how service appointments were been managed in the current COVID situation as the waiting room in the service centres are shut. I've seen people been told everything was shut so don't bring the car in, to been given uber credits and left to find your own way home.
I hadn't heard anything from the service centre, and given the drivers door wouldn't actually lock on one occasion last week it wasn't something that could wait. So I went prepared, packed a lunch, even my folding bike, ready for a day sitting in the park whilst waiting for the car to be fixed.
Amazingly though I was chucked the keys to a loaner P85D S so I could just on with my day. So I must have looked crazy loading a pedal bike into the loaner
Actually quite enjoyed the drive back, forgotten how mad the P cars go from 60mph to silly speeds!! I also still think the S is one of the best looking EVs on sale today, despite it been around since 2013.
What I didn’t quite like was SuperCharging at sub 30KW despite having the battery warm/empty SC stalls. It may have been because of a cold battery, but even after 30min+ of SC I didn’t see above 30KW. If this was my own car I would be pretty annoyed if this the kind of DC SC rate expected from older nerfed 85 packs
.
I was also surprised the consumption wasn’t much better than my X, probably the 21inch wheels + P motor.
Not sure how long my car will take to be sorted, but very surreal driving down the M1 with virtually no traffic, am just glad I can still get to work ok with no worries about transport for the days ahead.
Once we are all out of this current COVID mess, and if finances allows, a Model S would do me nicely - though preferably one without a nerfed battery
I had read all kinds of stuff about how service appointments were been managed in the current COVID situation as the waiting room in the service centres are shut. I've seen people been told everything was shut so don't bring the car in, to been given uber credits and left to find your own way home.
I hadn't heard anything from the service centre, and given the drivers door wouldn't actually lock on one occasion last week it wasn't something that could wait. So I went prepared, packed a lunch, even my folding bike, ready for a day sitting in the park whilst waiting for the car to be fixed.
Amazingly though I was chucked the keys to a loaner P85D S so I could just on with my day. So I must have looked crazy loading a pedal bike into the loaner
Actually quite enjoyed the drive back, forgotten how mad the P cars go from 60mph to silly speeds!! I also still think the S is one of the best looking EVs on sale today, despite it been around since 2013.
What I didn’t quite like was SuperCharging at sub 30KW despite having the battery warm/empty SC stalls. It may have been because of a cold battery, but even after 30min+ of SC I didn’t see above 30KW. If this was my own car I would be pretty annoyed if this the kind of DC SC rate expected from older nerfed 85 packs
.I was also surprised the consumption wasn’t much better than my X, probably the 21inch wheels + P motor.
Not sure how long my car will take to be sorted, but very surreal driving down the M1 with virtually no traffic, am just glad I can still get to work ok with no worries about transport for the days ahead.
Once we are all out of this current COVID mess, and if finances allows, a Model S would do me nicely - though preferably one without a nerfed battery
Edited by gangzoom on Wednesday 1st April 13:08
I like these posts as it reflects real life what my mate who works for KIA in the marketing department says...
"People are prepared to look over the bad bits as long as the good bits matter more"
Isn't that a good summary all they way from a TVR to a LandCruiser Amazon ?
The problem for Tesla is that when everyone is supplying that fix EV wise, then the blemishes will get more of an issue.
There is only so far you can go with a screen and downloads when you are trying to get from A TO B
"People are prepared to look over the bad bits as long as the good bits matter more"
Isn't that a good summary all they way from a TVR to a LandCruiser Amazon ?
The problem for Tesla is that when everyone is supplying that fix EV wise, then the blemishes will get more of an issue.
There is only so far you can go with a screen and downloads when you are trying to get from A TO B
Gandahar said:
I like these posts as it reflects real life what my mate who works for KIA in the marketing department says...
"People are prepared to look over the bad bits as long as the good bits matter more"
Isn't that a good summary all they way from a TVR to a LandCruiser Amazon ?
The problem for Tesla is that when everyone is supplying that fix EV wise, then the blemishes will get more of an issue.
There is only so far you can go with a screen and downloads when you are trying to get from A TO B
Isn't the point that this period has allowed Tesla to get better at the "building cars" bit whilst everybody else plays catch-up? If the Y turns out to be as troublesome as the X then clearly they will have squandered the opportunity."People are prepared to look over the bad bits as long as the good bits matter more"
Isn't that a good summary all they way from a TVR to a LandCruiser Amazon ?
The problem for Tesla is that when everyone is supplying that fix EV wise, then the blemishes will get more of an issue.
There is only so far you can go with a screen and downloads when you are trying to get from A TO B
......and its fixed
Looks like a £80 part, and car is now back on the drive (plus something to do with a washer hose). Hopefully Tesla will offer up the extended warranty options again in the UK before the 4 year warranty of the car is up. Yes things so wrong, but the customer service really is fantastic. No complaints from my end.
How dealership deal with problems is far more important, my own experience with Sytner BMW is almost the exact opposite of Tesla, Sytner pulled out every trick they could think off to get out of warranty claims, refused loan cars, wanting to charge diagnostic fees etc, I didn't even sign a single piece of paper when Tesla gave me the key to the P85D loaner today.
I also recently realised Lexus actually carried out 2 bits of warranty work on my wife IS300H, when it went into them for the last main dealer service. They didn't mention it to me at all, I only found out by looking through the paper work recently!! That is what good customer service should be like, sorting things with no quibbled. Its hardly surprisingly Lexus dealerships come out top of satisfaction surveys all the time.
Teslas recent actions with trying to deny battery issues with the 85 pack cars show sadly, Tesla may be heading down the example set by BMW instead of Lexus.
Looks like a £80 part, and car is now back on the drive (plus something to do with a washer hose). Hopefully Tesla will offer up the extended warranty options again in the UK before the 4 year warranty of the car is up. Yes things so wrong, but the customer service really is fantastic. No complaints from my end.
Gandahar said:
The problem for Tesla is that when everyone is supplying that fix EV wise, then the blemishes will get more of an issue.
Possibly, but reliability alone has never been the only thing people care about, BMW/Audi/Mercedes/JLR regularly come near the bottom of the class on reliability surveys (along with Tesla). How dealership deal with problems is far more important, my own experience with Sytner BMW is almost the exact opposite of Tesla, Sytner pulled out every trick they could think off to get out of warranty claims, refused loan cars, wanting to charge diagnostic fees etc, I didn't even sign a single piece of paper when Tesla gave me the key to the P85D loaner today.
I also recently realised Lexus actually carried out 2 bits of warranty work on my wife IS300H, when it went into them for the last main dealer service. They didn't mention it to me at all, I only found out by looking through the paper work recently!! That is what good customer service should be like, sorting things with no quibbled. Its hardly surprisingly Lexus dealerships come out top of satisfaction surveys all the time.
Teslas recent actions with trying to deny battery issues with the 85 pack cars show sadly, Tesla may be heading down the example set by BMW instead of Lexus
.Edited by gangzoom on Wednesday 1st April 17:30
Gassing Station | Tesla | Top of Page | What's New | My Stuff