Model X after 2 years and 28k.

[gangzoom]

kuro68k said:

Trying to remember if it was the halfshaft that Bjorn had fail recently. When he took it to be fixed (they didn't collect it, he had to drive there) there was another one with the same fault waiting too.

Not that was air suspension, still to come for me .

Just gone through the list of things in total our 2 year old car at 30k has had post delivery.

1: Drivers side A pillar rebuilt
2: New sun visors
3: New steering wheel
4: New door latches FWD
5: New door motor passenger side
6: New rear hatch latch
7: New FWD sensors
8: New drivers seat
9: New front suspension links
10: New front drive shafts
11: New key fobs
12: New MCU screen
13: UV treatment for new MCU screen.

Am sure there was a few other things but it'll come to me.....

Regardless officially the most unreliable car I have owned, beating even BMW, Lexus/Toyota have nothing to loss sleep over from Tesla, but I would still buy another one!!

Edited by gangzoom on Thursday 31st October 15:14

[gangzoom]

Gandahar said:

Thanks for that info. Tesla are a bit like JLR on that side but because the car is great otherwise you put up with it.

Our neighbor's opposite had a gathering recently, it was like a RangRover show room when everyone was leaving.

Much like RangeRovers there's something about these cars that once you own they really get under your skin, which this been Pistonheads.com I think is by far the most important quality of any car, make the owners happy for a reason no one can objectively define.

Ours is been kept for another 6 years at least, I cannot see my self driving anything else but another X. By than logically we wouldnt need so much space, but once your sploit by the luxury of space its hard to down grade.....I let you suggest to next RangRover owner you met they should step down to an Evoque

[gangzoom]

granada203028 said:

That's a disaster surely, what nightmare that would be if you had to suffer all that out of warrantee.

I suppose just the AC compressor and a ball joint is good going for my Leaf after 70K.

Any other car and I would have got rid ages ago, but like I've mentioned theres something about this car that makes me smile like nothing else I've owned before.

I never use to get why people keep on buying RangRovers as JLRs reliability is just as great as Tesla, but now I do.

My old £500 Nissan Micra was more reliable, but does that make me want to trade in the X for a Micra? If we had to get rid one of our cars tomorrow for some reason it wouldnt be the X that goes, but instead the ultra reliable and never been to the dealers for any kind of repair in nearly 5 years Lexus that goes.....Really makes no sense, but there you have it, human emotions making bad decisions again and again and again .

Tesla really shouldn't still be in business with how much post delivery work these cars need, my X isn't even that bad, and I bet virtually every owner has been to a service centre for some kind of work in the last 12 months. But Elon got luckly some where, I doubt even Tesla knows quite how they have managed to get the customer loyalty levels, every survey of owners a say the same thing, the vast majority love the cars despite Tesla coming bottom of reliability surveys........

Maybe the air fitlers are releasing canniboids, maybe the entertainment system is playing some kind of subliminal messaging, who knows, all I know is for some reason I smile more driving this car than any other car I have owned, why? I don't know?!

Oh the AC compressor on theses cars are also known to fail, along with the heater!

Edited by gangzoom on Friday 1st November 05:41

[gangzoom]

REALIST123 said:

I’d like to see your evidence about JLR unreliability. I reckon Tesla has them hands down in that area. Not in a good way.

Fighting for the wooden spoon, does it really matter who gets the spoon? Its like asking if Farage or Trump is the better diplomat.

https://www.iol.co.za/motoring/industry-news/range...

As said our Lexus has had zero faults in nearly 5 years, and I suspect in another 5 years it'll continue to have zero faults, but we if had to get rid of one car one driveway it'll be the Lexus that goes.

Makes no sense does it, but isn't that the whole point of this entire website?? If you want reliable cheap motoring a £500 Nissan Micra will win by a country mile compared to any Tesla or RangeRover, but which one would you own/want to drive?

[gangzoom]

Gandahar said:

PS Anyone going EV needs to have an old Toyota on hand just in case

Edited by Gandahar on Friday 1st November 14:47

Why do think we still have the Lexus, its just a posh Prius after all .

[gangzoom]

SWoll said:

JLR are consistently towards the very bottom unfortunately.

I'd still give my right plum for an F-Type R coupe in Black as a weekend toy though.

Sums it up really, if reliability and cheapness is your main criteria for car ownership why are you even on this forum. Go and buy a Nissan Micra and be happy with trouble free motoring, watching paint dry I hear is also a good cheap hobby to have .

[gangzoom]

granada203028 said:

Black model X on the hard shoulder of the M4 going east just on to the second seven crossing (prince of Whales bridge). Hazards looked nice and bright

So they are clearly rubbish cars....

More likely they just run out of charge, for reasons beyond me some EV owners seem to enjoy the 'challenge' of seeing how low they can push the battery SOC. In coming up to 5 years of EV ownership I've never once come close to running out of charge, but on the Facebook groups posting pictures of arriving at a charger with 0 miles seems to be a game for some.

Ofcourse if you get it wrong your stranded waiting for a tow and than waiting even longer for a charge.

When our X did need to be towed for the suspension link failure (got worse over a course of a few days), the tow truck guy clearly had towed quite a few Tesla's, but apparently mine was the first one he had done where there was an actual issue, and not just someone running out of charge.

[gangzoom]

Glad to see Tesla service centre still working despite the lock down.

Though am commuting to hospital on the pedal bike I still need the car to drop my daughter off at nursery first . Front door latch has decided to stop working which means at times I cannot open/close the drivers door!!!

But at least the next available service appointment is only next week. 4 month between service appointments though is the longest the car has gone between breakdowns, after this may make it to September before the next thing breaks on the car .

Edited by gangzoom on Friday 27th March 08:54

[gangzoom]

findtomdotcom said:

I have been toying with the idea of buying a Model 3 to replace our i3S. However, my buying experience was awful so I have held off for now... ... So reading how often yours has been back and forth with issues is extremely useful.

However here is the kicker, if you took away our X, and gave me £90k what would I do tomrrow???

I would go and buy another X without any hesitation, despite the trips to the service centre there is just something about this car that's gotten under my skin. Far from been an emotionless white box which lots of people seem to think EVs are, I've never fallen for any car as much as our X!

Tesla have stopped doing extended warranties, but I've found a way to keep the miles down and make the current warranty last till Sep 2021 by commuting to work on a pedal bike. The fact the X is one of only a few EVs that can tow makes life very easy. Infact because its such a big car carrying a bike on the back is hardly noticable!!



Tesla have also now started doing MCU2 upgrades for £2.5k on older cars. I'll almost certainly go for that when it arrives in the UK.

I have little interest in any other cars these days, personally the 3 or Y doesnt interest me, but I woudlnt let Tesla as a company or even build quality worries put you off buying the some of the best cars ever made!!

As whats going on in the world right now shows us all, there is so much more to worry about in life than cars. If you like a car, can afford it, just get it. The worst that can happen if you dont like it, or find problems with it pales into insignificance compared to other things that can go wrong in your life.

If you are lucky enough to be in the position to afford any Tesla just get one, life it too short to worry about pointless stuff.

Tesla are still delivering cars I hear, so stay healthy and get a 3 if you can .

Edited by gangzoom on Sunday 29th March 07:00

[gangzoom]

kent_phil said:

Pretty sure our '17 Model X is already on MCU2 (2.5 some time in early 2018) and the only way to get to MCU3 would be to by the self-driving option.

All UK Xs have AP 2.0 hardware, US build date post July 2017 (so Nov UK registered) Xs will have AP2.5 hardware. MCU2 wasn't introduced till March 2018.

[gangzoom]

granada203028 said:

Still would be a nightmare to have this level trouble out of warrantee, and interesting that you are worried enough to take measures to keep the mileage down.

Partly the warranty, partly also wanting to get fitter, a very late start to a new years resolution - which given the current health care situation seems rather fortuitous timing.

Ironically the electric pedal bike I bought to help me get back into road cycling has already gone back for warranty work twice in 200 miles, and currently still not reporting cadence measures properly nor connecting properly to the phone app. I've bought an extended warranty on the bike for 3 years, was wondering if I was wasting my money but am glad to have done so now.

Given the Fazua German build/designed electric hardware/software on the pedal bike has been in development since 2016 and it the same system fitted to some near 5 figure super bikes from top tier brands like Trek/Look/Pinarello, the software side of integrating electric motors into any kind of drivetrain clearly isn't easy!!!

Am not surprised to read VW are still having issues with software on the ID, Tesla have actually done really well with the really hard bits of EV development, the drivetrain software/hardware is actually very very solid, just the rest of the car isn't quite as mature.

One advantage of not been bothered about changing cars for the foreseeable future is my newly rediscovered love for pedal bikes, and much like the car, even though am having reliability issues with the Fazua system on the commuter bike, I still don't have any problems lusting after another eBike with the same system

Edited by gangzoom on Sunday 29th March 11:31

[gangzoom]

kent_phil said:

Although I do barely notice the difference between the X and 3 in practical operation, will look closer now.

Functionally I have no issues with the MCU1 on our X, but given the known memory issues of MCU1s paying £2.5k to sort out the worries seems reasonable, you also get a new drivers instrument display as well.

I've already paid for FSD so will be getting HW3.0 AP, planning to keep the car till end of 2025 so don't mind spending more on the car.

I doubt we'll see UK installs happening now till end of this year. On the grand scale of things though all these things really are trivial.

[gangzoom]

findtomdotcom said:

Oh, thats a missed opportunity. So a lot like ZappMap does for all other chargers? (Although there is a lag)...

You don't need to worry about Supercharger usage. Compared to every other charging network it's like flying bussiness versus taking Megabus.

Even with our 75D X, combining small battery + high consumption, I've rarely needed to stay more than 20 minutes to charge up and complete a journey.

[gangzoom]

Despite the car issues, I'm still constantly pleased by Tesla customer service.

I had read all kinds of stuff about how service appointments were been managed in the current COVID situation as the waiting room in the service centres are shut. I've seen people been told everything was shut so don't bring the car in, to been given uber credits and left to find your own way home.

I hadn't heard anything from the service centre, and given the drivers door wouldn't actually lock on one occasion last week it wasn't something that could wait. So I went prepared, packed a lunch, even my folding bike, ready for a day sitting in the park whilst waiting for the car to be fixed.

Amazingly though I was chucked the keys to a loaner P85D S so I could just on with my day. So I must have looked crazy loading a pedal bike into the loaner



Actually quite enjoyed the drive back, forgotten how mad the P cars go from 60mph to silly speeds!! I also still think the S is one of the best looking EVs on sale today, despite it been around since 2013.



What I didn’t quite like was SuperCharging at sub 30KW despite having the battery warm/empty SC stalls. It may have been because of a cold battery, but even after 30min+ of SC I didn’t see above 30KW. If this was my own car I would be pretty annoyed if this the kind of DC SC rate expected from older nerfed 85 packs .



I was also surprised the consumption wasn’t much better than my X, probably the 21inch wheels + P motor.

Not sure how long my car will take to be sorted, but very surreal driving down the M1 with virtually no traffic, am just glad I can still get to work ok with no worries about transport for the days ahead.

Once we are all out of this current COVID mess, and if finances allows, a Model S would do me nicely - though preferably one without a nerfed battery

Edited by gangzoom on Wednesday 1st April 13:08

[gangzoom]

......and its fixed

Looks like a £80 part, and car is now back on the drive (plus something to do with a washer hose). Hopefully Tesla will offer up the extended warranty options again in the UK before the 4 year warranty of the car is up. Yes things so wrong, but the customer service really is fantastic. No complaints from my end.

Gandahar said:

The problem for Tesla is that when everyone is supplying that fix EV wise, then the blemishes will get more of an issue.

Possibly, but reliability alone has never been the only thing people care about, BMW/Audi/Mercedes/JLR regularly come near the bottom of the class on reliability surveys (along with Tesla).

How dealership deal with problems is far more important, my own experience with Sytner BMW is almost the exact opposite of Tesla, Sytner pulled out every trick they could think off to get out of warranty claims, refused loan cars, wanting to charge diagnostic fees etc, I didn't even sign a single piece of paper when Tesla gave me the key to the P85D loaner today.

I also recently realised Lexus actually carried out 2 bits of warranty work on my wife IS300H, when it went into them for the last main dealer service. They didn't mention it to me at all, I only found out by looking through the paper work recently!! That is what good customer service should be like, sorting things with no quibbled. Its hardly surprisingly Lexus dealerships come out top of satisfaction surveys all the time.

Teslas recent actions with trying to deny battery issues with the 85 pack cars show sadly, Tesla may be heading down the example set by BMW instead of Lexus .

Edited by gangzoom on Wednesday 1st April 17:30

[gangzoom]

xjay1337 said:

I have to be honest reading this isn't making me feel particularly enthused about one day owning a Tesla.
Technology seems great but quality and reliability seem questionable and a high cost of replacement parts

I've just happened to read this nice piece about a 22 year old Micra to try and take my mind off COVID19. I think we can all agree a 22 year old Tesla of any kind will not be able to come close to the reliability of a £200 22 year Micra!

https://www.autocar.co.uk/car-news/features/road-t...

My first car was a Micra, I like Nissan and reliability, but I wouldn't swap our X for a Leaf even if the Leaf had 500 miles+ of real life range on a charge. Despite the fact I know Hyundai/Kia do EVs with much more reliability / range / functionality per £ than any other brand of EV on the market I have little interest in owing one my self, though I have recommended them to many people.

[gangzoom]

findtomdotcom said:

My sales experience could not have been more different.

Tesla customers service seems to have nose dived for some. Before we even ordered ours I had driven two on 'show events' Tesla put on in the local Marriott hotel.

We than initially ordered an S, but after the X came out I enquired about possibly changing the order. When the Brimingham showroom got one of the first LHD Xs in the country I was offered a test drive in one, which was enough to convince me to swap our order over from a S to a X.

At the time Tesla were often offering out weekend long test drive to people (though not official policy). They even use to do a collect/drop service if you were flying out of Heathrow......that was long long time ago though.

Getting a test drive now though right now is next to impossible, unless you need a loan car like in my situation. But overall despite what others report my own experience of customer service from Tesla remain very good.

Edited by gangzoom on Tuesday 7th April 14:01

[gangzoom]

aestetix1 said:

no other company would get away with so many faults and such poor service .

You haven't dealt with a Sytner BMW dealer have you

Edited by gangzoom on Tuesday 7th April 17:47

[gangzoom]

Heres Johnny said:

Doesn't that just prove they're not getting away with it?

But Sytner BMW hasn't learnt anything from bad customer service, they are still awful and always will be.

My main worry about Tesla isn't the small stuff, its more how Tesla ignore the fact the battery if abused suffers major degredation and poor DC rapid charging performance.

I still didn't half believe the 85 pack nerfing and DC rapid charge limiting till I Supercharged that loaner P85D. In additional to only been able to DC rapid charge at Nissan Leaf speeds, the total range of that car was barely 150 miles, despite it been a nice sunny day and me driving it like I would our 75D X.

That loaner I had was barely 5 years old with not even 60k on the clock, and it was already in effect ready for the EV scrap yard given how badly that battery had degraded in charging and range performance .

The fact is people are still get drawn to 'free unlimited Supercharging' and Tesla don't tell people up front if they make use of it they will end up with a very crippled battery pack and Tesla will not honor any warranty claim on the pack is far worse than anything to do with trim or other issues that may come up with car.

You and I both know Tesla cannot wait for the 8 years warranty to be up on all their S/Xs so they can truly forget about our cars interms of battery support.

Would I touch any used Tesla with 'free for life Supercharging'?? No thank you. Those Model 3s aren't spared either, not if the behaviour of lease owners on here are anything to go by, charging to 100% with DC charging all the time.

Once the public realises how badly EV packs behave when used in this way used prices of EVs will plummet, as the only way you can guarantee good battery performance is to buy brand new. At that point any pretence EVs are 'green' will go out of the window and we'll have dieselgate all over again .

Ofcourse if you treat with battery packs with sympathy things are fine, our 75D pack will still hit nearly 120KW.



But I suspect having to treat their cars with mechanical/electrical sympathy is only something us early adopters will put up with. Most car buyers will just want to plug in, charge to 100% as quickly as possible and than drive..........

And why shouldn't they, that's how they use their current combustion cars, and EV manufactures surely would never sell them a product they know will have major performance degredation after only a few years of use resulting in the need to buy another brand new car. Because as we all know car companies always want to look after their customers longterm dont they

Edited by gangzoom on Friday 10th April 04:22

[gangzoom]

https://teslamotorsclub.com/tmc/threads/maximum-ch...

For anyone looking to buy ANY used Tesla with unknown Superchagering history, don't say you haven't been warned.

Makes me laugh people are still obsessing over 150KW+ rapid charging ability for new EVs been sold today.

Come 2025 EV chargergate will be the main headlines for nearly all EVs.

Go back to petrol for our next car? Never say never.

Edited by gangzoom on Friday 10th April 04:50