Toyota extends warranty to 10 years, if serviced with them

Toyota extends warranty to 10 years, if serviced with them

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SCEtoAUX

4,119 posts

82 months

Tuesday 1st June 2021
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Do Toyotas ever even go wrong? I've owned them for the best part of forty years and have never, ever, had anything fail or need any kind of work done, under warranty or otherwise.

Oil, tyres, the occasional brake fluid change, top up the washer bottle, replace the occasional wiper blade and that's about it. Don't think I've ever had a set of brake pads changed.

Trevor555

4,459 posts

85 months

Tuesday 1st June 2021
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SCEtoAUX said:
Do Toyotas ever even go wrong? I've owned them for the best part of forty years and have never, ever, had anything fail or need any kind of work done, under warranty or otherwise.

Oil, tyres, the occasional brake fluid change, top up the washer bottle, replace the occasional wiper blade and that's about it. Don't think I've ever had a set of brake pads changed.
I've been a Toyota fan since 1985 when my Dad bought an AE86.

The only fault I can remember dealers talking about at the auctions were on the diesel Avensis that some suffered engine failures.

Apart from those, very little as you say.

Lester H

2,753 posts

106 months

Tuesday 1st June 2021
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take-good-care-of-the-forest-dewey said:
Wonder if LR will follow suit?

rofl
As a non betting man I still guess it’s a “no”.

Sheepshanks

32,855 posts

120 months

Tuesday 1st June 2021
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stickleback123 said:
I can't imagine any European manufacturer offering a 10 year warranty until they've phoned around to pick a good insolvency practitioner.
In practice many cars run to 10 or more years old without a problem. With a manufacturer provided warranty, depending on how they deal with the cost internally, they might be able to get parts at cost and possibly even recharge 3rd party parts back to the supplier. With low labour rates and no VAT, even a repair that would be a chunky cost to a private individual won't cost them much.

Meanwhile the dealer is picking up lots of brake fluid and pads and discs replacements etc which is fantastically profitable work.

Mo28

907 posts

101 months

Tuesday 1st June 2021
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More manufacturers should follow suit. LR I'm looking at you.

The warranty ran out on my mums Yaris back in March and was tempted to extend it for two years for £395 just for peace of mind, glad I didn't now as the car is on a service plan. Cost of main dealer servicing is pretty reasonable and the Toyota dealer we use don't push you for unnecessary servicing add-ons.

Enut

762 posts

74 months

Tuesday 1st June 2021
quotequote all
SCEtoAUX said:
Do Toyotas ever even go wrong? I've owned them for the best part of forty years and have never, ever, had anything fail or need any kind of work done, under warranty or otherwise.

Oil, tyres, the occasional brake fluid change, top up the washer bottle, replace the occasional wiper blade and that's about it. Don't think I've ever had a set of brake pads changed.
Not quite 40 years but I've owned a series of Celicas and now a GT86 for the best part of 30 years, my experience is the same as yours, they just don't go wrong.

Superleg48

1,524 posts

134 months

Tuesday 1st June 2021
quotequote all
Enut said:
SCEtoAUX said:
Do Toyotas ever even go wrong? I've owned them for the best part of forty years and have never, ever, had anything fail or need any kind of work done, under warranty or otherwise.

Oil, tyres, the occasional brake fluid change, top up the washer bottle, replace the occasional wiper blade and that's about it. Don't think I've ever had a set of brake pads changed.
Not quite 40 years but I've owned a series of Celicas and now a GT86 for the best part of 30 years, my experience is the same as yours, they just don't go wrong.
Remember the Top Gear episode where they tried to break a Hilux Pick Up? It just would not die.

Hugo Stiglitz

37,202 posts

212 months

Tuesday 1st June 2021
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jjones said:
Seems like a good idea to me.
Not a chance. To keep the warranty you'll have to have all manner of items changed at Toyota prices yearly.

I've had experience of Toyota. I don't trust then.

irish boy

3,539 posts

237 months

Tuesday 1st June 2021
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It includes the gr Yaris too. And track use. Amazing really.

CarCrazyDad

4,280 posts

36 months

Tuesday 1st June 2021
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Baldchap said:
ChemicalChaos said:
Interesting. 10 years good, 100k not so outstanding.

I listen to an American radio station, and over there all new Toyotas come with a 10 year, 250,000 mile warranty as standard with no strings attached.

Certain Fords and GM vehicles get 5 year, 100k warranties (as opposed to the 3 years and 30k we get over here).

The question I'd have to ask is why do the UK and Europe get the stty end of the stick? The only makers who seem to go all-out over here are Hyundai, Kia et al
I think their cars typically have easier lives than ours, plus the US obsession with 3000 mile oil changes probably helps.

Ultimately though, it'll be a decision made by the accountants, balancing out what the competition is doing Vs what it'll cost/benefit us.
I think in the UK we have a really crappy deal when it comes to cars V the Americans

I reckon it's their "sue happy" culture - I think VW are offering warranty on their 2009-2014 diesels still, plus they are offering "buybacks" at hugely increased market value to anyone who has an affected car, in the UK you got a recall which made it drive like a bag of nails and no offer of a buy back, -

Not to mention the things mentioned above, with much better warranties in the US than the UK - Most brits don't seem to care, but we certainly have it bad in comparison

Jader1973

4,028 posts

201 months

Tuesday 1st June 2021
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Countdown said:
My guess is that, since Toyota Service departments don't make a lot of money from warranty repairs they want to make up the shortfall by incentivising people to use them for standard services.
Bingo!

Nothing more than a tool to boost dealer turnover and keep customers captive so that when they go to buy a new car they buy a Toyota.

Purely a marketing exercise.

Baldchap

7,700 posts

93 months

Wednesday 2nd June 2021
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CarCrazyDad said:
I think in the UK we have a really crappy deal when it comes to cars V the Americans
We do and we don't. The cars I've had there Vs the same car here has always been much cheaper in terms of the cabin and the engines (even though 'the same') have been rougher and more agricultural.

Cloudy147

2,723 posts

184 months

Wednesday 2nd June 2021
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take-good-care-of-the-forest-dewey said:
Wonder if LR will follow suit?

rofl
That gave me a chuckle smile

Lester H

2,753 posts

106 months

Wednesday 2nd June 2021
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Lester H said:
What goes round, comes round. Many years ago Volvo offered a lifetime , non tansferable warranty. It even came with a small , perfect bound book. You can guess the rest.... car went in for routine service, Volvo agent replaced headlight wipers, etc, etc.Thus cost of using main agent verged on astronomical. They also had their own design of sump plug to discourage DIY servicing, so I I guess you paid for this safety net several times over, as the cars were reliable, if boring unless you got an ex- police estate ,V 70 something or other. Cliche apology: no such thing as a free lunch.

Edited by Lester H on Wednesday 2nd June 09:01

Fat hippo

732 posts

135 months

Wednesday 2nd June 2021
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Lester H said:
Good point. My dad had a few Volvos in the 80s. Part of the appeal was the lifetime warranty.
IIRC lifetime meant 20yrs and was on a sliding scale as in on yr 19 maybe 5% contribution.
All it did was tie you into main dealer servicing.
My dad wasnt happen as, at 3 yrs, he destroyed the gearbox and they didnt want to replace it under warranty. Eventually they did once he kicked up a big enough fuss

Dog Star

16,154 posts

169 months

Wednesday 2nd June 2021
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CoolHands said:
Sounds good but a bit st if they all start doing that? Imagine if none of you have any warranty as you don’t pay over-inflated servicing costs?
Well you can always go get it serviced somewhere cheaper, then buy yourself a comprehensive warranty from the likes of Warranty Direct. Oh hang on.....

Genuine Barn Find

5,786 posts

216 months

Wednesday 2nd June 2021
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take-good-care-of-the-forest-dewey said:
Wonder if LR will follow suit?

rofl
Considering that when i worked at a sizeable main LR dealer, in one month 52% of their workshop was allocated to warranty work (including 4 ‘lifers’), i’d guess ‘probably not’ . In contrast, when the Honda dealer i was at briefly rose to 3%, there was a meltdown at Swindon and they sent up a delegation from Head Office to find out what was going wrong with their cars!!

Insert Coin

1,965 posts

44 months

Wednesday 2nd June 2021
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Toyota’s do go wrong, my parents have had Amazon’s for years (until discontinued) and they’ve all had warranty claims, some big and some small.

One of the new V8D’s they got needed a new gearbox after breaking down with 52 miles on the clock.

Does the new 10 year warranty cover their range of platform sharing vans too?

Casa1862

1,073 posts

166 months

Wednesday 2nd June 2021
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Th article says it applies to new, used and existing cars which if true makes the extended warranty redundant. I've still got about 12 months left on my extended warranty so won't be renewing if that's the case, I've always used dealer for servicing anyway. The Lexus extended warranty was good value for the IS300h, by the time I'd taken account of the Free MOT's, two full AA memberships it worded out at less than £200 per year for us, great value compared to other manufacturers, I wonder if this new offer will be as comprehensive.

clarki

1,314 posts

220 months

Wednesday 2nd June 2021
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Sold my Rav4 last year @ 10 years old @ 95k miles - nothing ever went wrong and it never went to a Toyota dealer for servicing. Indeed for the last few years was doing it myself - very easy to work on.

Still have our 2013 Yaris which is even easier to service yourself, nothing has gone wrong, no Toyota dealer required.

My experience is a Toyota will easy last 10 years, and you don't need a yearly subscription to a stealer to ensure that happens.