E60 M5, AKA the wallet drainer.
Discussion
selym said:
Welshbeef said:
TheAngryDog said:
Yes, I have a 2 year warranty on the work carried out by the company. They supplied and fitted all work. It isn't a 3rd party warranty, it's a warranty provided by the garage.
You do realise if a company goes pop or elects to fold 1,000year warrants is about as useful and valuable as used toilet paper
Welshbeef.This is the same company who have given him a 2 year warranty.....
I hope I’m wrong but it’s a genuine risk and to discount it by calling someone who suggests a risk a
speaks volumes Lala I don’t want to even consider the bad side. Grow up. He should be possibly going down trading standards, checking is that warranty they have given him genuine or worthless he should be face to face too and if that doesn’t work then he needs to go legal and quickly before the tiny garage quickly folds at which point it would be hard luck and no recourse.
Don’t call people
s it’s not nice - if you did that to someone in real life face to face you never know what the person might do in response. 
Welshbeef said:
selym said:
Welshbeef said:
TheAngryDog said:
Yes, I have a 2 year warranty on the work carried out by the company. They supplied and fitted all work. It isn't a 3rd party warranty, it's a warranty provided by the garage.
You do realise if a company goes pop or elects to fold 1,000year warrants is about as useful and valuable as used toilet paper Welshbeef.This is the same company who have given him a 2 year warranty.....
I hope I’m wrong but it’s a genuine risk and to discount it by calling someone who suggests a risk a
speaks volumes Lala I don’t want to even consider the bad side. Grow up. He should be possibly going down trading standards, checking is that warranty they have given him genuine or worthless he should be face to face too and if that doesn’t work then he needs to go legal and quickly before the tiny garage quickly folds at which point it would be hard luck and no recourse.
Don’t call people
s it’s not nice - if you did that to someone in real life face to face you never know what the person might do in response. TheAngryDog said:
Have you been reading the thread? I said that I have spoken with consumer advice (who you speak to before they involve trading standards) and they have told me to write to him and give 14 days to start the ball rolling. Until then I legally cannot do anything else.
Sorry I missed that Welshbeef said:
OP has stated the garage which did the suspect Work is refusing to accept any of his countless calls and instead might be contacting him via Facebook - OP is so concerned about this he is screen printing those messages....
This is the same company who have given him a 2 year warranty.....
I hope I’m wrong but it’s a genuine risk and to discount it by calling someone who suggests a risk a speaks volumes Lala I don’t want to even consider the bad side. Grow up.
He should be possibly going down trading standards, checking is that warranty they have given him genuine or worthless he should be face to face too and if that doesn’t work then he needs to go legal and quickly before the tiny garage quickly folds at which point it would be hard luck and no recourse.
Don’t call peoples it’s not nice - if you did that to someone in real life face to face you never know what the person might do in response.
You are being a This is the same company who have given him a 2 year warranty.....
I hope I’m wrong but it’s a genuine risk and to discount it by calling someone who suggests a risk a
speaks volumes Lala I don’t want to even consider the bad side. Grow up. He should be possibly going down trading standards, checking is that warranty they have given him genuine or worthless he should be face to face too and if that doesn’t work then he needs to go legal and quickly before the tiny garage quickly folds at which point it would be hard luck and no recourse.
Don’t call people
s it’s not nice - if you did that to someone in real life face to face you never know what the person might do in response. though - worse than that, an antagonistic . Why are you even bothering? Let the OP keep the thread on track and stop bogging it down with your nonsense.From having the fun task of having to call people and extract money from them for repairs as odd as it sounds i feel your pain.
Sometimes things do fail that are not related but the first thing to establish is what the actual fault is. In an ideal world the company who carried out the bearing shell change should simply say get the car to us, we will drop the sump check the bearings and if its not them then its at your cost, if however it is the shells then its our problem.
The difficulty for a garage is trying to find the time to carry out the work, but from the sounds of it you are being very fair. Also from a garage perspective if you give us unlimited time then we tend to book other jobs in as we think we have all the time in the world so you always need to give an exact date when you need the car back by.
Would it be possible to have another company to inspect the shells ? granted it will cost but at least you know of it is that or if you need to go looking elsewhere.
What WB says about the warranty is true though, if its something the supplying garage offer then its only any good if they actually honour the warranty and stand by it. Given they are proving difficult to contact then the warranty might not help you. Reading between the lines it seems that the garage know something is wrong and that avoiding you is cheaper than rebuilding your engine.
In the meantime your left car less with a V10 paperweight. I would start getting very firm with them and look towards legal proceedings as it sounds like you are not getting anywhere.
When it does get fixed sell it and move on, you are never going to love the car ever again, you are always going to be thinking what next. I really hope you get it resolved very soon.
Sometimes things do fail that are not related but the first thing to establish is what the actual fault is. In an ideal world the company who carried out the bearing shell change should simply say get the car to us, we will drop the sump check the bearings and if its not them then its at your cost, if however it is the shells then its our problem.
The difficulty for a garage is trying to find the time to carry out the work, but from the sounds of it you are being very fair. Also from a garage perspective if you give us unlimited time then we tend to book other jobs in as we think we have all the time in the world so you always need to give an exact date when you need the car back by.
Would it be possible to have another company to inspect the shells ? granted it will cost but at least you know of it is that or if you need to go looking elsewhere.
What WB says about the warranty is true though, if its something the supplying garage offer then its only any good if they actually honour the warranty and stand by it. Given they are proving difficult to contact then the warranty might not help you. Reading between the lines it seems that the garage know something is wrong and that avoiding you is cheaper than rebuilding your engine.
In the meantime your left car less with a V10 paperweight. I would start getting very firm with them and look towards legal proceedings as it sounds like you are not getting anywhere.
When it does get fixed sell it and move on, you are never going to love the car ever again, you are always going to be thinking what next. I really hope you get it resolved very soon.
selym said:
You are being a though - worse than that, an antagonistic . Why are you even bothering? Let the OP keep the thread on track and stop bogging it down with your nonsense.
Is everyone clear that the warranty (if company folded) is utterly worthless ? though - worse than that, an antagonistic . Why are you even bothering? Let the OP keep the thread on track and stop bogging it down with your nonsense.Many people sadly go through rip off garages like it spears OP has so knowing what to do the challenges you face is great to have on here and that includes debate as it’s an Internet forum which only exists to do so.
I could have another garage inspect the shells but I would need to send it to a specialist, not just my local indy, as they're not geared to do the work. The problem then is the cost. The subframe has to come off to get the sump off. It isn't much cheaper to do that than it is to have the bearings replaced. Then it also gives wiggle room for the garage as they could say the company I employed damaged it.
Re the mods, it has k&n filters (were on the car before the bearings were done) and a remap. Remap was done by an s85 V10 specialist. The company who so the bearings also sell remaps.
Re the mods, it has k&n filters (were on the car before the bearings were done) and a remap. Remap was done by an s85 V10 specialist. The company who so the bearings also sell remaps.
What about sending an oil sample off to one of these companies that can evaluate the engine oil, by all accounts they can identify where the wear is within the engine ?
http://www.theoillab.co.uk/product-category/oil-te...
(just googled rather than know anything about that particular company)
http://www.theoillab.co.uk/product-category/oil-te...
(just googled rather than know anything about that particular company)
Crikey if I’m ever in a position to purchase an E60 M5 I think I’ll look at something else! Was the E39 M5 much of a money pit in comparison?
Commiserations OP, I really do hope it’s sorted soon for you and you can at least enjoy the car for a time before moving on. Working in the motor trade I’ve seen all sorts of ongoing issues with difficult vehicles. Perseverance, patience and finding someone reputable that you trust to work on the car are the most important factors. I also know of several run of the mill vehicles that are much younger than your car produce bills that are on par over similar periods of time!
I don’t know where you’re based but I know of an outstanding BMW specialist in Dorset, who genuinely knows these cars backwards and inside out. Happy to put you in touch.
All the best!
Commiserations OP, I really do hope it’s sorted soon for you and you can at least enjoy the car for a time before moving on. Working in the motor trade I’ve seen all sorts of ongoing issues with difficult vehicles. Perseverance, patience and finding someone reputable that you trust to work on the car are the most important factors. I also know of several run of the mill vehicles that are much younger than your car produce bills that are on par over similar periods of time!
I don’t know where you’re based but I know of an outstanding BMW specialist in Dorset, who genuinely knows these cars backwards and inside out. Happy to put you in touch.
All the best!
TheAngryDog said:
No t&C's.
Normally / always you have1. duration of the warranty including commencement date nearly always 3 months on Cars of this age (isn’t yours beyond that?)
2. Nearly always on used cars (but not from main dealers) you will have a maximum number of miles it’s valid.
3. It will state the value of parts and work that is covered (it could be for instance a bronze or silver or gold or platinum level of cover)
4. What is included specifically.
5. Normal wear and tear for the age and miles of the car is excluded
6. If non standard parts are fitted (read remap for example) then any damage to the drivetrain is excluded).
Full contact details of the warranty company and also contact details and the warranty company will contact you offering you to continue the warranty blah blah blah.
A “warranty” with no T&Cs? What does it say- is it any sort of formal document on company headed paper. What is the policy number?
Sorry OP but no T&Cs really stinks - hope I’m wrong and you’ve not been scammed.
True, but i was thinking more along the lines that if it has spun a shell then it will leave metal fragments in the oil. Obviously it could also pick up on the wear from the original shells but given they were replaced as a preventative measure and the oil has been changed then it might help back up the OP's concern over the new shells having failed.
On garage work i wouldn't always expect T&C's, we fit parts that have a warranty and if they fail then we replace them providing they are within the warranty period. The exception is VAG parts where the customer has to take it to there local dealer and they decide if its a warranty claim and replace it once VAG have given permission.
The grey area and this is true of most after market warrantied is consequential damage in that the bearing could be covered but if its screwed the engine then tough.
On garage work i wouldn't always expect T&C's, we fit parts that have a warranty and if they fail then we replace them providing they are within the warranty period. The exception is VAG parts where the customer has to take it to there local dealer and they decide if its a warranty claim and replace it once VAG have given permission.
The grey area and this is true of most after market warrantied is consequential damage in that the bearing could be covered but if its screwed the engine then tough.
Edited by steve-5snwi on Wednesday 19th September 22:11
TheAngryDog said:
Thing is, I shouldn't need to do that. The company should be getting it booked in to look at it with as little inconvenience to me (consumer advices words).
Re the invoice, i have no t&C's. In fact I have no invoice as I'm still waiting for that as well despite asking for it.
So right now you have no ohysical evidence that they did any work for you. Clearly a cash transaction but nothing to say what that was or wasn’t for. Re the invoice, i have no t&C's. In fact I have no invoice as I'm still waiting for that as well despite asking for it.
f
k that’s even worse. It’s possible the garage doesn’t have he funds to fix the car either.
Are they VaT registered?
Are they a limited co?
Is it a sole trader?
What others cars did that have in when you dropped it off that they were working on?
When you say an Indy do you mean an M Car Indy specialist (in which case it’s likely people on PH might have experience) or just a working out of a lock up garage trader?
Why did you select that garage?
Are you allowed to state the garages name or is that not permitted on PH?
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