Just won a car - but not entirely happy

Just won a car - but not entirely happy

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soupdragon1

Original Poster:

4,071 posts

98 months

Tuesday 20th August 2019
quotequote all
zedx19 said:
Sorry if I've missed something but where did it state that the car was worth 30k? All I see is pretty clear T&Cs saying you get the car in the billboard, in whatever state its in when they remove it and they won't cover any costs to make it roadworthy. Sounds more like an exercise in offloading some scrap metal used for advertising to me.

Good luck though OP, you must have took some brave (or stupid) pills to enter the competition wobblehehe get some photos up and info when it arrives.
You are seeing things in reverse order on this thread compared to how I seen them as it all unfolded

This is the initial picture for the comp



It's a MkIII escalade. I've actually won a MkII

Here is the prize draw. Based on the image, and the video below, I THOUGHT I had won a Mk3 Escalade worth 30k.

https://twitter.com/paddypower/status/115362588345...

So I entered the comp, and next thing I know, my phone is pinging like crazy. I watch the video and then celebrate winning a 30k car.

I take full ownership that I didn't read the Ts and Cs. You have to go look for them though, they weren't laid out in plain sight. As soon as I won, they contacted me and we exchanged details, I proved I was over 18 and as far as I was concerned, done deal, I'm the winner.

Never entered my head I needed to read Ts and Cs when it was already confirmed I was the winner. That's how it all unfolded.

soupdragon1

Original Poster:

4,071 posts

98 months

Tuesday 20th August 2019
quotequote all
Michaelbailey said:
I also want to see what PP's response to the email is. Knowing PP they might make something of it
They came back and pointed me to the Ts and Cs of the competition, which as we all know, says it's a 2003 car. Thankfully, I didn't write the email frothing at the mouth or anything, I just basically made them aware of what I THOUGHT I had won. Easy mistake to make in my opinion.

I guess if you were sitting watching the lottery and your numbers came up, said you won 5mill and Camelot contact you straight after confirming you had won - would anyones instant reaction be - I must go onto the Camelot website and have a read of the Ts and Cs?

I just took it at face value and instantly shared the draw video with friends and family - followed by watching every escalade video I could find on youtube. Never crossed my mind to to go and read the Ts and Cs but hey ho, you live and learn smile

soupdragon1

Original Poster:

4,071 posts

98 months

Tuesday 20th August 2019
quotequote all
stuartmmcfc said:
soupdragon1 said:
I just took it at face value and instantly shared the draw video with friends and family
Is part of the problem that you feel a bit of a tit admitting the real prize to your friends OP?
100% yes

soupdragon1

Original Poster:

4,071 posts

98 months

Tuesday 20th August 2019
quotequote all
Plot twist.

When previously getting insurance, I was guessing a 2009 car for a rough estimate of how much it was to insure. Not too bad - only £420

But - now that I've went again to check insurance, it doesn't exist.

When I enter the reg, it comes up as Cadillac Fleetwood - from 1956 onwards - 4 door saloon. Hmnnn...so if I click to enter details manually, I can only find insurance for 2006 Cadillac Escalades and younger. 2003 isn't an option. Been on gocompare, comparethemarket, moneysupermarket, confused and all are the same. I phoned up my current insurer, Liverpool Victoria and they have said the same, 2006 and onwards only. They had a look on a secondary system but no luck - they can't insure that year of vehicle.

Does this mean mk1 and mk2 cadillacs can no longer be insured in the UK? I know these are imported cars and are not the usual type of insurance but this doesn't look great for being able to get 'reasonably priced' insurance....And if its a Cadillac Fleetwood according to the reg - has the previous owner circumvented this issue by pretending its a 'Fleetwood' rather than an Escalade. Its all a bit bizzare!

soupdragon1

Original Poster:

4,071 posts

98 months

Tuesday 20th August 2019
quotequote all
Dr Interceptor said:
You'll just need to talk to a human being to insure it, rather than an autobot.

Call a more specialist insurer like Flux, Greenlight, Brentacre, Carole Nash etc.
Its a good shout and thanks for the suggestions - I'll check them out. Living in N Ireland, its going to be a needle in a haystack job - even some very large insurers have that (excluding N Ireland) clause.

I rang my own insurer, Liverpool Victoria but no luck with them being able to quote me- 2006 and younger is what I was told over the phone.

I'm sure I'll find someone to insure me, just might take me a little while. If I do find someone, it will be interesting to find out the cost!

soupdragon1

Original Poster:

4,071 posts

98 months

Tuesday 20th August 2019
quotequote all
The day I won the prize, I picked up my daughter and told her I won a competition prize.

I asked her to guess what I won.

1. LOL surprise dolls?
No. Guess again.

2. A car?
Yes! I told her it was a big 8 seater like they drive in America.

She then said - well seeing as you already have a car - this car can be my car (she is 8) but I told her she wouldn't be allowed to drive it. Thats ok she said, just leave it in the driveway and me and my friends can use it as a playhouse until I'm old enough to drive it.

How sweet I thought - but not a fecking chance of that happening I said to myself. As it turns out, Daddy might not be able to drive it either - so maybe it will end up being a playhouse after all!!! At least I'll maybe get to watch the football in peace.......smile

soupdragon1

Original Poster:

4,071 posts

98 months

Tuesday 20th August 2019
quotequote all
rich12 said:
It has got aftermarket alloys, facelift/aftermarket rear lights and 'maybe' a different exhaust.

I reckon you'll love it.

Wonder if the weight of it was too much..




Edited by rich12 on Tuesday 20th August 15:27
Nice find Rich. Gosh, that's moved quite a bit.

Can't believe they left the windows open!!!

soupdragon1

Original Poster:

4,071 posts

98 months

Tuesday 20th August 2019
quotequote all
OFORBES said:
Great marketing by PP.

Congratulations OP - You arent going to come out of this any worse off so its been a succesful experience and a good story to regale.

Hope you can get it insured and all is well when it arrives.

Depending on the comlimentary golf clubs in the boot they could be worth a few quid too!
I play golf so quite interested to see what they are!

soupdragon1

Original Poster:

4,071 posts

98 months

Wednesday 21st August 2019
quotequote all
ok. We've another plot twist on our hands.

No car today!

Yesterday afternoon, I asked them to hold off on delivery as I was unable to find anyone to ensure me. A few hours later, I went back and said to deliver it anyway and I'll just keep it in my driveway until insurance gets sorted.

But on top of that, and based on some advice from previous posters (thanks) I've went onto the ASA website for a nosey, as well as trading standards. The ASA had a few articles on online competitions, promotions, general standards etc.

Reading through this, in my view, PP haven't ran the competition in line with how they maybe should have. Rather than type all that out, I'll just copy and paste the email I've sent to PP this morning.



Hi xxxxxxx

It’s not looking good for me getting insurance and being in N Ireland rules me out of using out many specialist insurers. I’m going to keep trying but it’s looking like I may have to take delivery without insurance in place. I’m available Thu/Fri this week, Mon, Thu and Fri of next week too and most of the following week bar Monday.

On another note, I think it’s only right that I should share that I’ve contacted ASA with a complaint about how the competition led me to believe I had won a prize of more significance. While you quite rightly point out that the T’s and C’s say the car is a 2003 Cadillac Escalade, Paddy Power have implied that it’s a car of more significant value. In the 1st instance, at the initial competition entry phase, there is clearly a computer generated image of a Mark III (2006-2013) Cadillac Escalate along with the caption win Tiger Woods crashed car* (not the actual one, this one has fewer dents and complimentary clubs in the boot) T&C’s apply

ASA state that significant T&C’s should be on the initial page of the promotion rather than in the T&C’s and while Paddy Power have done that for stating that it’s not Tigers actual car, there is no mention that it’s a completely different model year (mark II) than the Mark III in the promotional picture. It’s reasonable to assume that the prize, on initial entry, is a more modern Mark III escalade. Tiger Woods was driving a Mark III Cadillac when he had his famous crash, and the picture shows a Mark III car, and the ad is to win Tigers Crashed Car (just that it’s not the one Tiger actually drove)

Further to this, on the same twitter thread, there is also a video that shows the making of the ad, and while the actual car is shown in this video, it only shows little bits of it, like the wheels, the LED lights at the back, the modern grill and upgraded lights at the front. Again, this would lead you to believe that the car is more modern because these types of features wouldn’t normally be seen on a car of that age. Again, reasonable assumption that indeed, the prize is a more modern car. I’ve discovered that these are aftermarket upgrades - they make the car look fresher.

Then lastly, when the live draw was done, it was clearly stated that I was the winner, and I had won a Cadillac Escalade worth about £30 grand. Do what you want with it, stick it on eBay, insure it etc etc – congratulations Brian.

Clearly, I celebrate winning a £30k car. Both me, and the watching general public, have been given the perception of a different prize than the one I’ve ultimately received. Tiger crashed a Mark III Escalade, the promo picture shows a Mark III escalade and during the prize draw, I was told I had won a £30k Escalade. Very misleading for me and the general public. The prize is a Mark II Escalade, uninsurable (at this point anyway) and nowhere near worth £30k. I do not believe that Paddy Power would have paid £30k to buy this car for the promotion and I’m sure you can easily find out what you did pay. I would be grateful if you could disclose this to me? At least that would give me an indication of its true value.

ASA have responded with an auto email to say they would come back to me within 15 days but I’m hopeful we can arrange suitable compensation before then, rather than for us to go down that route.

Best regards
Brian


So thats what I've sent. I know some of you will think yeah, that sounds about right and others will think don't be silly, its in the T's & C's but based on the ASA literature I've read, I'm thinking that I certainly have a case to be answered.

Thoughts?



soupdragon1

Original Poster:

4,071 posts

98 months

Wednesday 21st August 2019
quotequote all
Thanks for everyone participating in the thread. Agree with me ot not, its quite interesting. I doubt myself too, and that's why I created the thread. I'm genuinely unsure if I've got a legitimate grievance or not.

Judging by the differing replies I'm seeing, it's a bit grey isn't it. It was only after going onto ASA website and reading up and thinking, actually yeah, maybe they haven't described the prize properly.

Key point being, the general public think PP have dished out a generous prize but meanwhile, prize winner gets something different that I can't even get insured.

Will keep you all posted as to how it all pans out.

soupdragon1

Original Poster:

4,071 posts

98 months

Wednesday 21st August 2019
quotequote all
TwistingMyMelon said:
fck me op have a have a hard look at yourself

You entered the competition , now you are whingeing at them about the prize , ITS A FREE PRIZE

You won a large V8 and this is a car forum!!!

Just pick the thing up and enjoy it

If you dont want it, stick it on ebay and spend the cash

Its that simple

First world whingeing problems, if I was Paddy Power I would start tweeting your emails.;

Credit to Mike for posting a lovely pic that made the thread worth it

Edited by TwistingMyMelon on Wednesday 21st August 11:08
A large V8 that I cant legally drive to be precise.


Cant respond to all similar posts but if you read the thread, despite finding out the car wasn't what I thought it was, I was still really excited about winning it and taking my children out for a drive. They are really excited about it so I was looking forward to it.....but now I've discovered I can't even insure it. Bit of a buzz kill and surely people can recognise that?

I had quotes for £420 but that was for a mk3 car (what I thought I had won) but now I know its 2003, nobody will insure me. (Hoping to find a specialist insurer though)

soupdragon1

Original Poster:

4,071 posts

98 months

Wednesday 21st August 2019
quotequote all
Bear-n said:
You maybe missed a trick at the end of your email.

ASA have responded with an auto email to say they would come back to me within 15 days but I’m hopeful we can arrange suitable compensation before then, rather than escalade this any further.
he he biggrin

soupdragon1

Original Poster:

4,071 posts

98 months

Wednesday 21st August 2019
quotequote all
Condi said:
Vaud said:
In reality they will be calling their in-house lawyer for advice.
While discussing what an absolute wker this guys is, who won't even accept a free car advertised in an obviously humorous competition.
Maybe in you and others opinion, you may well think that.

The reality is, I'm a level headed guy who believes in morals and behaving the right way. I dont see what's wkerish about calling out a discrepancy in what I thought was happening v reality.

soupdragon1

Original Poster:

4,071 posts

98 months

Wednesday 21st August 2019
quotequote all
pidsy said:
No you can’t.
It says at the bottom of that advert exactly what you’re getting.
It doesn't.

The add shows a cgi Mk3 Escalade followed by the main ts and cs - not Tigers actual car, just the same make

ASA clearly state the main ts and Cs should be on the initial ad. Considering the initial ad shows a mk3 escalade pictured, its implying that is the prize

Additional ts and Cs on a separate page (click to view full terms) and those Ts and Cs contradict the Ts and Cs of the initial ad.

soupdragon1

Original Poster:

4,071 posts

98 months

Wednesday 21st August 2019
quotequote all
R8Steve said:
We're never going to see this car now, are we? rolleyes
I've asked for them to deliver it when they are next available and gave them the dates that I'm also available - shouldn't be too long

soupdragon1

Original Poster:

4,071 posts

98 months

Wednesday 21st August 2019
quotequote all
CDB1983 said:
Export it! I would happily swap for my RHD Hymer that I can't register on the continent and can't be bothered driving back to the UK for something I could sell for 10k on a bad day smile

Bookmakers are the scum of the earth but even a 2003 car is worth something.

https://www.autoscout24.com/offers/cadillac-escala...

https://www.autoscout24.com/lst/cadillac/escalade?...


The GBP is worth fk all at the moment so it's a good time to cash in.




Not the 1st suggestion of this and I'm certainly not ruling it out

soupdragon1

Original Poster:

4,071 posts

98 months

Wednesday 21st August 2019
quotequote all
joema said:
soupdragon1 said:
Bear-n said:
You maybe missed a trick at the end of your email.

ASA have responded with an auto email to say they would come back to me within 15 days but I’m hopeful we can arrange suitable compensation before then, rather than escalade this any further.
he he biggrin
Compensation for what exactly? You're not at a loss. Apart from looking daft maybe.

You could always tell your story to the sun, or maybe the Sunday sport if you want it jazzed up with portrait of yourself looking glum. they may pay you some money but you'd have the indignation of looking like a tit forever. No one feels sympathy - they just laugh.
Ah - the papers - just the thought of it makes me cringe!

Of course I'm not at a loss though, it was a free competition so in that respect - I had nothing to lose as it was free to enter. They bigged up the prize and now I'm all sad because I can't even put the thing on the road (well, legally)

I guess I could take it to a race track!


soupdragon1

Original Poster:

4,071 posts

98 months

Wednesday 21st August 2019
quotequote all
pidsy said:
soupdragon1 said:
pidsy said:
No you can’t.
It says at the bottom of that advert exactly what you’re getting.
It doesn't.

The add shows a cgi Mk3 Escalade followed by the main ts and cs - not Tigers actual car, just the same make

ASA clearly state the main ts and Cs should be on the initial ad. Considering the initial ad shows a mk3 escalade pictured, its implying that is the prize

Additional ts and Cs on a separate page (click to view full terms) and those Ts and Cs contradict the Ts and Cs of the initial ad.
In the “what can I win section”:




A 2003 lwb car.

2003.
We're going over old ground here pidsy - we've talked about this a few pages back. This isn't the advert, its the T's and C's

soupdragon1

Original Poster:

4,071 posts

98 months

Wednesday 21st August 2019
quotequote all
Barry Homo said:
Even if you don't want to the truck a free LQ4 is funny as hell. I'd be laughing my head off and coming up with a project for it.
Damn right - so much you can do with these engines. I've watched endless youtube videos - north of 700 BHP is easily obtainable!!!

soupdragon1

Original Poster:

4,071 posts

98 months

Wednesday 21st August 2019
quotequote all
rich12 said:
OP do you even have a reg or VIN for it?
I do Rich - will that tell us anything? Still haven't sorted out the insurance yet....