E90 M3

Author
Discussion

Leon R

3,231 posts

97 months

Wednesday 27th March
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E90_M3Ross

Original Poster:

35,137 posts

213 months

Wednesday 27th March
quotequote all
WE HAVE WORKING LIGHTS!!

The cause? The FRM module! They didn't make it clear but they sorted the sensor positioning out some time ago and still not working. Basically this was their troubleshooting....

Plugged in another set of OEM lights. Same problem - headlights dropping to lowest position.

Check the live sensor data - all voltages are fine and change when the sensors are moved. No fault codes reported anywhere.

Rear sensor looked to have been mounted wrong - remove and refit - still not working.

Manually override the sensor values using software - lights raise up. Ignition on.... Lights immediately drop back done.

Manually override sensors and remove both sensors..... Ignition on.... Lights stay put. Plug in either front or rear sensor only.... Lights immediately drop to bottom again.

Only part left was FRM but no fault codes reported so wasn't suspected..... Changed FRM.....working immediately!

Guy said he now knows self levelling systems like the back of his hand laugh says he's basically been up in the small hours on the morning trying to work this out. In 12 years working in lights he's never had this issue.

Northbrook

1,440 posts

64 months

Wednesday 27th March
quotequote all
Woohoo!

d_a_n1979

8,593 posts

73 months

Wednesday 27th March
quotequote all
E90_M3Ross said:
WE HAVE WORKING LIGHTS!!

The cause? The FRM module! They didn't make it clear but they sorted the sensor positioning out some time ago and still not working. Basically this was their troubleshooting....

Plugged in another set of OEM lights. Same problem - headlights dropping to lowest position.

Check the live sensor data - all voltages are fine and change when the sensors are moved. No fault codes reported anywhere.

Rear sensor looked to have been mounted wrong - remove and refit - still not working.

Manually override the sensor values using software - lights raise up. Ignition on.... Lights immediately drop back done.

Manually override sensors and remove both sensors..... Ignition on.... Lights stay put. Plug in either front or rear sensor only.... Lights immediately drop to bottom again.

Only part left was FRM but no fault codes reported so wasn't suspected..... Changed FRM.....working immediately!

Guy said he now knows self levelling systems like the back of his hand laugh says he's basically been up in the small hours on the morning trying to work this out. In 12 years working in lights he's never had this issue.
Tahnk bloody goodness for that Ross! Result... Hopefully that can get sorted now and you're back in the game smile

E90_M3Ross

Original Poster:

35,137 posts

213 months

Wednesday 27th March
quotequote all
They have already sent me a video of them levelling properly! I can't pick up this weekend but I'll get it next weekend. At least I know it'll be done. I'm so, so happy biggrin

I owe kycs a big thanks, they have persisted with this issue despite ruling the lights out a long time ago. I'll have to ask if they have a favourite beer or something, or perhaps some Amazon vouchers. He's been messaging me as late as after 10pm some nights about this issue.

cerb4.5lee

30,899 posts

181 months

Wednesday 27th March
quotequote all
woohoo

thumbup

E90_M3Ross

Original Poster:

35,137 posts

213 months

Wednesday 27th March
quotequote all
Here's the latest video from KYCS

https://drive.google.com/file/d/1zXOnhUh6PWjeXkK5x...

I do feel for the guy, he said he's been up in the small hours on the mornings trying to suss this out. Must confess I feel bad for saying, numerous times, I thought it was the headlights. They certainly pulled through in the end.


bolidemichael

13,928 posts

202 months

Wednesday 27th March
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What’s the FRM module?

Is KYCS the ‘named and shamed’ firm? hehe

E90_M3Ross

Original Poster:

35,137 posts

213 months

Wednesday 27th March
quotequote all
bolidemichael said:
What’s the FRM module?

Is KYCS the ‘named and shamed’ firm? hehe
FRM module is the module that controls the lighting for the whole car. He said it was very bizarre that this was the issue because there were literally no fault codes at all. But after ruling out the sensors (including their fitment), the lights, the wiring etc there wasn't much else it could be.

KYCS were the named and shamed company, but they have absolutely gone above and beyond here. Once proved it was not the lights they could have said "not our issue", but they kept saying they'd sort it. I was beginning to get doubtful yesterday, even doubtful ANYONE would sort it, and they really pulled through. Once I get the car back I'll definitely write them a positive review on Google and will think about a gift.

Buying beer is a tricky one as you don't know what people like. I am thinking of just some Amazon vouchers or something, like I did for Micheldever.


Willber

549 posts

170 months

Wednesday 27th March
quotequote all
Fair play. They said they'd sort it, and it appears they've sorted it? The movement in the video doesn't look wildly different to some of the original ones so assume its just a calibration thing? Glad its sorted and you can (hopefully) enjoy it again!

Watchthis

269 posts

63 months

Wednesday 27th March
quotequote all
E90_M3Ross said:
They have already sent me a video of them levelling properly! I can't pick up this weekend but I'll get it next weekend. At least I know it'll be done. I'm so, so happy biggrin

I owe kycs a big thanks, they have persisted with this issue despite ruling the lights out a long time ago. I'll have to ask if they have a favourite beer or something, or perhaps some Amazon vouchers. He's been messaging me as late as after 10pm some nights about this issue.
It's not beers you should be expecting to buy, they've diagnosed and repaired a fault on your car. Time to get your wallet out and pay them

E90_M3Ross

Original Poster:

35,137 posts

213 months

Wednesday 27th March
quotequote all
Willber said:
Fair play. They said they'd sort it, and it appears they've sorted it? The movement in the video doesn't look wildly different to some of the original ones so assume its just a calibration thing? Glad its sorted and you can (hopefully) enjoy it again!
Yes, it looks like they've sorted it. All left to do now is reassemble the front end and then sort alignment out.

No, the movement is much bigger. Compare to this:

https://drive.google.com/file/d/1ZzTCgSyTfRGOGU2Y0...

Basically the lights were sat at their lowest position, so the pre-calibration movement was basically nothing.

Then compare to the later video

https://drive.google.com/file/d/1zXOnhUh6PWjeXkK5x...

Honestly, I am so happy and relieved.

Me to kycs before it was sorted "WTF do I do if you or the indy can't work it out?"

KYCS: "it's a nice car, sell it to me" laugh

E90_M3Ross

Original Poster:

35,137 posts

213 months

Wednesday 27th March
quotequote all
Watchthis said:
E90_M3Ross said:
They have already sent me a video of them levelling properly! I can't pick up this weekend but I'll get it next weekend. At least I know it'll be done. I'm so, so happy biggrin

I owe kycs a big thanks, they have persisted with this issue despite ruling the lights out a long time ago. I'll have to ask if they have a favourite beer or something, or perhaps some Amazon vouchers. He's been messaging me as late as after 10pm some nights about this issue.
It's not beers you should be expecting to buy, they've diagnosed and repaired a fault on your car. Time to get your wallet out and pay them
Well yes, of course I'll be paying what they bill me rolleyes but they have gone above and beyond what I expected, being up very late at night etc when they could have just said "sorry, not our problem".

d_a_n1979

8,593 posts

73 months

Wednesday 27th March
quotequote all
E90_M3Ross said:
Watchthis said:
E90_M3Ross said:
They have already sent me a video of them levelling properly! I can't pick up this weekend but I'll get it next weekend. At least I know it'll be done. I'm so, so happy biggrin

I owe kycs a big thanks, they have persisted with this issue despite ruling the lights out a long time ago. I'll have to ask if they have a favourite beer or something, or perhaps some Amazon vouchers. He's been messaging me as late as after 10pm some nights about this issue.
It's not beers you should be expecting to buy, they've diagnosed and repaired a fault on your car. Time to get your wallet out and pay them
Well yes, of course I'll be paying what they bill me rolleyes but they have gone above and beyond what I expected, being up very late at night etc when they could have just said "sorry, not our problem".
That's deffo the right thing to do Ross; it's clearly been a battle for his brain too

Pay what's due with a box of beers/ales/a few reds alongside; always a good thing cool

bolidemichael

13,928 posts

202 months

Wednesday 27th March
quotequote all
d_a_n1979 said:
E90_M3Ross said:
Watchthis said:
E90_M3Ross said:
They have already sent me a video of them levelling properly! I can't pick up this weekend but I'll get it next weekend. At least I know it'll be done. I'm so, so happy biggrin

I owe kycs a big thanks, they have persisted with this issue despite ruling the lights out a long time ago. I'll have to ask if they have a favourite beer or something, or perhaps some Amazon vouchers. He's been messaging me as late as after 10pm some nights about this issue.
It's not beers you should be expecting to buy, they've diagnosed and repaired a fault on your car. Time to get your wallet out and pay them
Well yes, of course I'll be paying what they bill me rolleyes but they have gone above and beyond what I expected, being up very late at night etc when they could have just said "sorry, not our problem".
That's deffo the right thing to do Ross; it's clearly been a battle for his brain too

Pay what's due with a box of beers/ales/a few reds alongside; always a good thing cool
Some nice mineral water always goes down well smile

Well done KYCS!

defblade

7,450 posts

214 months

Wednesday 27th March
quotequote all
E90_M3Ross said:
Buying beer is a tricky one as you don't know what people like.
"Free" beer is my favourite, I'm far less fussy when not paying wink

d_a_n1979 said:
Pay what's due with a box of beers/ales/a few reds alongside; always a good thing cool
This.
IPA kinda bridges the gap between lager and proper beer if you're really not sure.
And a bottle of wine is always good - even if it doesn't get drunk at home, it'll go as a dinner/party gift to another house so never wasted!

mooseracer

1,921 posts

171 months

Thursday 28th March
quotequote all
So glad it's sorted. I couldn't get my head around how headlights could be so difficult to sort - which is no doubt one of many reasons I shouldn't be let near a spanner.

Chuffed for you, beers will be a nice touch and gratefully received.

Gallons Per Mile

1,915 posts

108 months

Thursday 28th March
quotequote all
Well done Ross, glad they got there in the end. That's a very random fault to have. Usually the last thing touched by someone is the problem when something is suddenly broken after some work. You've got a well sorted car now!

E90_M3Ross

Original Poster:

35,137 posts

213 months

Thursday 28th March
quotequote all
Thanks all. I am just so pleased it is finally sorted and I can finally get back to enjoying the car (well, from next weekend!).

RicksAlfas

13,422 posts

245 months

Thursday 28th March
quotequote all
Hah! Great news. Glad it's sorted and you can really get to enjoy the car now Ross.