Warratny Renewal issue

Warratny Renewal issue

Author
Discussion

steffg60

Original Poster:

86 posts

124 months

Tuesday 26th September 2017
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Hi,

My 997 has gone in for warranty renewal and the dealer has said at this point they can’t renew because I have aftermarket bumper mesh




How on earth can this effect my warranty. It’s come to the point where I’m thinking of not bothering renewing it now.

It also has a sharkwerks exhaust which I’ll take on the chin and put back to standard. But the mesh is there for nothing else other than to save my radiators getting destroyed

Does anyone else think this is crazy?

Markbarry1977

4,077 posts

104 months

Tuesday 26th September 2017
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Yep, remove it. Take in for warranty renewal and then replace. Unfortunately it f you want to make a claim it's back through the same rigmarole again.

Evolved

3,568 posts

188 months

Tuesday 26th September 2017
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Just play by their rules, remove the mesh, renew and refit as said.

PITA but what other options do you have? It's their way or the highway.

Porsche911R

21,146 posts

266 months

Tuesday 26th September 2017
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Show themn the new GT2 RS pics


Twinfan

10,125 posts

105 months

Tuesday 26th September 2017
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I won't be extending my warranty as I have Zunsport grilles on my CGTS too. Removing/replacing is all well and good in theory but it will damage your bumper and if the car is towed straight to an OPC in the event of a failure you won't have chance to remove them.

It's their game, and their rules, so you have two choices - like it or lump it!

Cheib

23,274 posts

176 months

Tuesday 26th September 2017
quotequote all
It's petty but understandable in the world we live in...if they allowed "some modifications" can you imagine the clusterfk of costs they'd have appraising every warranty claim where there had been a modification to a car ?!?! The current system whereby some OPC's take a more lenient view on mods (when there is work required) works okay IMHO.

I doubt anyone on here that has a manufacturing business that provides a warranty on it's products would pay out if their product had been modified....

OP ask your OPC what their view would be if there was an issue with the cooling system if you have the grills fitted ? Be interesting to know the answer!

steffg60

Original Poster:

86 posts

124 months

Tuesday 26th September 2017
quotequote all
Really these grills should be offered by Porsche or possibly even as a recall. But instead they are allwing the Rads to be damaged to us customers have to pay for replacements.

Twinfan

10,125 posts

105 months

Tuesday 26th September 2017
quotequote all
Indeed, but not being able to have an extended warranty is a bit of a first world issue and very Porsche specific. I'd probably want it if I had a 991.1 GT3, otherwise I'd put the money aside and into a repairs fund. Which is what I'll be doing.

TB993tt

2,032 posts

242 months

Tuesday 26th September 2017
quotequote all
Theoretically the mesh reduces the surface area available for cooling air meaning your rads aren't getting the flow specified by the factory whereas the 991GT2RS was specced with them during development.


Twinfan

10,125 posts

105 months

Tuesday 26th September 2017
quotequote all
TB993tt said:
Theoretically the mesh reduces the surface area available for cooling air meaning your rads aren't getting the flow specified by the factory whereas the 991GT2RS was specced with them during development.
Yep, this. In the real world would this matter/make any difference? I suppose any fans may be working longer to keep the temperatures correct but I wouldn't think it's enough to cause any problems.

However, the extended warranty specifies a car must be completely standard therefore they're a no-go.

steffg60

Original Poster:

86 posts

124 months

Tuesday 26th September 2017
quotequote all
Twinfan said:
Yep, this. In the real world would this matter/make any difference? I suppose any fans may be working longer to keep the temperatures correct but I wouldn't think it's enough to cause any problems.

However, the extended warranty specifies a car must be completely standard therefore they're a no-go.
The the fact that it's stopping stones and leafs hitting the rad in the real world I still think they are a benefit.


Twinfan

10,125 posts

105 months

Tuesday 26th September 2017
quotequote all
Yep, that's why I have them. The CGTS without them is a large repair bill waiting to happen. I mean look at it, it's ridiculous!


AW10

4,440 posts

250 months

Tuesday 26th September 2017
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Try another dealer? The grills were recently mentioned in another thread and some dealers are more pragmatic than others.

I personally think the argument that they restrict cooling airflow is b*llocks. If we were doing high speed high temperature endurance testing in Death Valley then just maybe. But in the real world leaves and dead birds and carrier bags have a far greater effect. It's not an airflow argument but a cash flow argument.

Twinfan

10,125 posts

105 months

Tuesday 26th September 2017
quotequote all
The problem may be if your OPC lets them through, then there's an engine issue, and Porsche say they won't allow the claim due to modifications. This is the risk you take with your £1300 extended warranty.

In my opinion you either play by the rules or not at all. Your choice.

mr pg

1,954 posts

206 months

Tuesday 26th September 2017
quotequote all
Hatfield had a 981 Cayman GTS for sale this morning with front and side intake grilles fitted. Go figure. OPC's seem to make it up as they go.

Cheib

23,274 posts

176 months

Tuesday 26th September 2017
quotequote all
mr pg said:
Hatfield had a 981 Cayman GTS for sale this morning with front and side intake grilles fitted. Go figure. OPC's seem to make it up as they go.
My OPC painted the brake calipers on one of it's new showroom cars in Gulf Orange (was a Gulf Blue car)....no way you can reverse that easily for a warranty claim.

steffg60

Original Poster:

86 posts

124 months

Tuesday 26th September 2017
quotequote all
No joy they have said this morning they want £600 to put my original exhaust back on and £100 to remove the grill. The icing on the cake is they actually fitted the grills for me 4 weeks after I bought the car.
Car is coming back now Im in 2 minds to sell it.


Twinfan

10,125 posts

105 months

Tuesday 26th September 2017
quotequote all
Keep the car and don't take out the extended warranty. Simple!

TB993tt

2,032 posts

242 months

Tuesday 26th September 2017
quotequote all
Twinfan said:
Keep the car and don't take out the extended warranty. Simple!
That seemed to be an obvious choice for the pictured GT2/RS which the OP posted but I'm not sure that the OP has a Mezger 997, if he doesn't then the warranty would be important on the A91 lump, certainly going forward people will want these to stay in warranty as long as possible IMO.

Digga

40,349 posts

284 months

Tuesday 26th September 2017
quotequote all
I was talking to my OPC about this, purely because I've been looking at cars still on extended warranty and, currently having my one 996 serviced exclusively by an indie, I wanted to understand the issues. The service adviser gave an example of the battery - it has to stay 'genuine' purely because in the case of a (potentially very expensive) investigation into an electrical fault, they do not want to discover the battery is the source of the issue - how would they pass that cost on? So, to an extent, I can and do see the issue from the perspective of the OEM - it is possible that even a seemingly innocuous modification could cause a major issue.

There's not really an in between ground and I also agree that, even in future, people are going to want the 991 GT3/RS to have the OEM extended warranty.