Macan Transfer box failure

[Cheib]

I think you’ll be very lucky to get any goodwill from Porsche. If you bought the car from an OPC that may have helped but I am assuming in this instance you didn’t. It’s unlikely the transfer box is related as it’s such a common issue but unfortunately when you buy an accident damaged car you’re getting a much cheaper car, one of the reasons for that is that they’re perceived to be more of a risk in terms of reliability/mechanical issues.

[danzltiu]

Took the wifes Macan in for transfer box problem ( I had the same issue with my Cayenne some months ago but mine had a 5 year warranty). Its 3 1/2 years old and done 16000 miles. They were as good as gold, yes sir its the transfer box we have contacted Porsche and they have asked that you contribute 231 pounds to the replacement. Very happy with the outcome.

[KeithGentleman]

2015 Macan S D owned for five weeks and with 34,000 on the clock and Transfer Box failed. Being repaired under 3rd party warranty (Autoguard who have been excellent) but nil cost is not the point.
This SHOULD be a manufacturer recall.
Porsche behaves badly on such matters and all intending purchasers should be very aware, it was exactly the same with the 911 996 model variant IMS bearing. Great car, lousy manufacturer! Pity

[gwdalba]

Took my 2016 Macan GTS in for the recall and transfer box issues. The latter were confirmed and new box to be replaced under warranty by OPC Edinburgh. Was told that as well as a redesigned box the metal used has been changed. Looking forward to getting the car back on Thursday in great running condition again.

[B19 CER]

I have owned my 2015 3.0s from new. I recently started getting symptoms of transfer box "failures" described - clunk at 10mph ish in 2/3 gear and judder when accelerating at higher speeds. I noticed though that it drove perfectly at first fire up - the problem only occurred after say 30min of high speed use, or longer if round town. This set me thinking the fluid may be breaking down at higher temperatures. One bottle of Porsche ATF and change of fluid and it has completely resolved the issue.

This should surely be the first step for anyone having box issues, but i wonder how many Macans have (allegedly?) had the box changed for £3k when a £100 fluid change is all that’s needed. Beware the dealer, use your own common sense first.

Edited by B19 CER on Monday 3rd August 02:22

[Cheib]

Not sure Porsche are any worse with recalls than any other manufacturers. I owned an X5 about ten years ago when s rotes were stealing them by smashing the window and plugging a device in to the car’s easily accessed OBD port and driving off. BMW issues a factory update rather than a recall because the latter opened up liability. People were getting cars stolen so much worse than a car that’s not performing as it should !

[Megaflow]

KeithGentleman said:

2015 Macan S D owned for five weeks and with 34,000 on the clock and Transfer Box failed. Being repaired under 3rd party warranty (Autoguard who have been excellent) but nil cost is not the point.
This SHOULD be a manufacturer recall.
Porsche behaves badly on such matters and all intending purchasers should be very aware, it was exactly the same with the 911 996 model variant IMS bearing. Great car, lousy manufacturer! Pity

Manufacturer recalls are a DVLA/VOSA enforced process for safety related design failures. Things like a transfer box failure are never going to be subject to a recall because the severity score on an FMEA will never it anywhere near being safety critical.

[Phooey]

I wonder if Porsche are now honouring transfer box replacements?

This was on Renntech - posted August 5th this year..

"Dear Mr. Peterson,

Thank you for your patience while I reviewed your case internally. I apologize for the delay in my response but I am happy to prove you with a case update.

PCNA announced an extended warranty on the transfer box for certain Porsche makes, years, and models. This warranty went live within the last week and we are currently in the process of establishing our third party processing department for reimbursement and repair claims. While we are unable to provide you a direct resolution regarding your recent repair of your transfer box, we are happy to say that you will be receiving a letter in the mail within the next 1-3 weeks with detailed steps on submitting a claim.

Additionally, please consult with your dealership regarding your transfer box repair that is still needed. They are in the best position to advise on this new warranty, your current coverage, and updated costs especially now that all of our systems have been updated to reflect these warranties."

[SFO]

Sister’s 6 year old Macan Diesel in for service today.

Was kept back as there is a campaign - WLE9, change of transmission oil. Seems to be associated with: “carry out vehicle analysis including transmission to PPN”

Wonder if this is to do with the transfer box issue?

There is another campaign - WKLO - reprogram DME control unit. Looks like diesel emissions control.

Edited by SFO on Friday 14th August 23:16

[anonymous-user]

What are the symptoms of transfer box failure? Mines on 180k Kms and has had a replacement transfer box at 140k Kms however it's still under warranty for a little while longer so for obvious reasons I would rather have a replacement under warranty

[Supercub]

Hi, I have a 9/16 Macan S 54K miles. FSH.

The transfer box is displaying all the normal failure symptoms. Taking it to Porsche in October for them to confirm.

Q. Are they accepting its their problem and not charging? Its clearly not fit for purpose.

Any old Ford would do a 100,000 without a transmission failure if treated normally.

[potash4]

Same issue for me. Macan Turbo 2017. Eventually replaced under warranty. They said, just drive it until it gets much worse and don't read forums most are a load of nonsense.

Not in this case...

[Ken Figenus]

potash4 said:

Same issue for me. Macan Turbo 2017. Eventually replaced under warranty. They said, just drive it until it gets much worse and don't read forums most are a load of nonsense.

Not in this case...

Ohh God, really? I though the 2017 had a new redesigned 'fit for purpose' part? What month was your 2017 Turbo?

[Nineexcellence1]

Not sure why OPC are telling you guys that it costs so much - the price is £1100 installed and it takes just a couple of hours. And yes totally agree you should not have to pay anything but it is not £3500.

[David W.]

Nineexcellence1 said:

Not sure why OPC are telling you guys that it costs so much - the price is £1100 installed and it takes just a couple of hours. And yes totally agree you should not have to pay anything but it is not £3500.

Thats worth knowing, it my change my decision on extending warranty on my Cayenne SD which has already had a warrantee replacement box.
May just get a regular oil change done.

[jeci]

Hey Guys

Greetings from Malta.

I am just about to close a deal on a 2016 Macan S Diesel with 26k KM - a local car.

Naturally, I am preoccupied with the Transfer Box Issue. Porsche Malta will backup any failures until 2023 and believe it will be covered by also the extended warranty that I am planning to activate.

My concern is the effect long term and resale value. especially even after new boxes are replaced.

Do the issues on the new boxes still persist?

Thanks Guys

[shopper150]

jeci said:

Hey Guys

Greetings from Malta.

I am just about to close a deal on a 2016 Macan S Diesel with 26k KM - a local car.

Naturally, I am preoccupied with the Transfer Box Issue. Porsche Malta will backup any failures until 2023 and believe it will be covered by also the extended warranty that I am planning to activate.

My concern is the effect long term and resale value. especially even after new boxes are replaced.

Do the issues on the new boxes still persist?

Thanks Guys

Yes, our car has had more than one replacement box. It's still an issue and I would only run it with a Porsche warranty.

[Lonely]

shopper150 said:

Yes, our car has had more than one replacement box. It's still an issue and I would only run it with a Porsche warranty.

Can you provide more info on this? It's a car I'm considering and as far as I've read the issue has been resolved in newer models with a design change.

[shopper150]

Lonely said:

shopper150 said:

Yes, our car has had more than one replacement box. It's still an issue and I would only run it with a Porsche warranty.

Can you provide more info on this? It's a car I'm considering and as far as I've read the issue has been resolved in newer models with a design change.

sure, what info would you like? The post I replied to was from a chap who wanted to purchase a 2016 model, the issue if definitely present in those models. i have a 2015 model.

[Lonely]

shopper150 said:

Lonely said:

shopper150 said:

Yes, our car has had more than one replacement box. It's still an issue and I would only run it with a Porsche warranty.

Can you provide more info on this? It's a car I'm considering and as far as I've read the issue has been resolved in newer models with a design change.

sure, what info would you like? The post I replied to was from a chap who wanted to purchase a 2016 model, the issue if definitely present in those models. i have a 2015 model.

The way I read it was the poster asked if the new replacement boxes are still an issue. You said they are. So are they using old style original boxes without the design change when problems arise in the older models?