997 Turbo - big bills

997 Turbo - big bills

Author
Discussion

MacG

Original Poster:

318 posts

265 months

Thursday 3rd February 2011
quotequote all
A friend of mine has a 2007 997 Turbo, and very nice it is too.

It was at a specialist for a scheduled service today and they have reported back that the car needs:

Near-side, off-side and centre radiators replacing due to stone damage;
One new replacement turbo due to a seized actuator; and
Investigation of a damp patch around the nearside A/C condensor.

Expected bill £5k. I assume this does not include a replacement condensor as no specific fault has been confirmed.

The car has been pretty gently used for all of 23,000 miles (my pal has had the car from new). It is very well cared for garaged when not in use. He has not noticed any drop in performance, but then he doesn't give it the full-beans very often. He is not aware of any incident that could have led to damage to all radiators.

So a couple of questions...

Is it unusual for a turbo on a car of this age and mileage to need replacing? If so, is there any prospect of a Porsche goodwill gesture in respect of the replacement item? Is a repair possible rather than replacement?

Is it highly unlikely or just random bad luck to have all three radiators damaged to the extent that they need replacing, or is it well within the realms of possibility?

Is £5k about right for such repairs and would an OPC be much more expensive?

Vixpy1

42,624 posts

264 months

Thursday 3rd February 2011
quotequote all
5K sounds steep, but i don't know how much 997 turbos cost.

philnotts

689 posts

200 months

Thursday 3rd February 2011
quotequote all
I'm guessing you don't have the warranty then?

OPC will be more ££ for sure!

phil


Zip106

14,698 posts

189 months

Thursday 3rd February 2011
quotequote all
With regards to the rads - no, not unusual.

I had to have all 3 coolant and one a/c rad done at the same time!

I didn't think a whole new turbo was needed for a seized actuator?

993AL

1,937 posts

218 months

Thursday 3rd February 2011
quotequote all
I think I'd be looking for a second opinion.

How do they define stone damage? are the rads leaking? if not I'd keep them.

I think the actuator can be replaced on its own.

Koln-RS

3,865 posts

212 months

Thursday 3rd February 2011
quotequote all
On a car like the Turbo surely it makes sense to maintain the warranty and opc maintenance?

thegoose

8,075 posts

210 months

Thursday 3rd February 2011
quotequote all
I think the principle of goodwill is that if you've shown it by having the car serviced in the network, they may return it with a contribution towards out of warranty repair costs. I'm not saying they won't help, it's definitely worth a try - perhaps if the OPC get the radiator work they may be more inclined to push Porsche GB for help with the turbo cost, and you may be better off overall?

ZeroH

2,905 posts

189 months

Thursday 3rd February 2011
quotequote all
your comment about light usage may be the issue for the sticking actuator.... in my experience, turbos used gently tend to have more problems than turbos that are used hard... and i don't mean unsympathetically hard, rather as the car was designed to be used - maxxing the car from time to time is to love it smile

sportsandclassic

3,774 posts

218 months

Thursday 3rd February 2011
quotequote all
Hi,

The 997TT cars run electronic actuators for the variable vane turbos... I wonder how they have come to this conclusion.. not saying the garage is not correct as my experience with VVT is minimal.

Mike

Pope

2,638 posts

247 months

Thursday 3rd February 2011
quotequote all
There is a specific service point on the 997t concerning lubricating the VTG actuating mechanisms - if that's been missed that would be the likely cause of the seized controller.

GT Two

3,070 posts

192 months

Thursday 3rd February 2011
quotequote all
MacG said:
A friend of mine has a 2007 997 Turbo, and very nice it is too.

It was at a specialist for a scheduled service today and they have reported back that the car needs:

Near-side, off-side and centre radiators replacing due to stone damage;
One new replacement turbo due to a seized actuator; and
Investigation of a damp patch around the nearside A/C condensor.

Expected bill £5k. I assume this does not include a replacement condensor as no specific fault has been confirmed.

The car has been pretty gently used for all of 23,000 miles (my pal has had the car from new). It is very well cared for garaged when not in use. He has not noticed any drop in performance, but then he doesn't give it the full-beans very often. He is not aware of any incident that could have led to damage to all radiators.

So a couple of questions...

Is it unusual for a turbo on a car of this age and mileage to need replacing? If so, is there any prospect of a Porsche goodwill gesture in respect of the replacement item? Is a repair possible rather than replacement?

Is it highly unlikely or just random bad luck to have all three radiators damaged to the extent that they need replacing, or is it well within the realms of possibility?

Is £5k about right for such repairs and would an OPC be much more expensive?
Is the specialist anywhere near Gatwick?

Slippydiff

14,835 posts

223 months

Thursday 3rd February 2011
quotequote all
Turbo actuators on the 997 seem to be a problem, the actuator itself is a cheap/nasty piece of engineering. I know Matt at Fearnsport has had to replace them before now.

The cooling radiators and condensers on the 996 are poor quality and susceptable to damage (and corrosion) I imagine the items on the 997 are no better (and most likely of a lesser quality) and thus will suffer the same issues as the earlier car.

5K sounds a bit lumpy ! the rads and condenser (if needed) would be circa £1500 tops ? I THINK Matt said the turbo/actuator assembly was £1200 ? Add on labour and VAT and I'm stills struggling to see £5K.

Martian O

2,734 posts

162 months

Friday 4th February 2011
quotequote all
The actuator lubrication service campaign as described by Pope is known as "W902" in OPC circles, just have a quick Google to get the lowdown.

Pope - What product/lubricant do you use on the 997 Turbo actuators?

NBTBRV8

2,062 posts

208 months

Friday 4th February 2011
quotequote all
Surely you don't have to replace the complete turbo, you can just replace the actuators?

Pope

2,638 posts

247 months

Friday 4th February 2011
quotequote all
Martian O said:
The actuator lubrication service campaign as described by Pope is known as "W902" in OPC circles, just have a quick Google to get the lowdown.

Pope - What product/lubricant do you use on the 997 Turbo actuators?
WSP 5040
Part no: 999.917.778.00 - via parts department

Martian O

2,734 posts

162 months

Friday 4th February 2011
quotequote all
Pope said:
WSP 5040
Part no: 999.917.778.00 - via parts department
Thanks JP. smile

supermono

7,368 posts

248 months

Friday 4th February 2011
quotequote all
I'd have to go through my file for bills but i had the three rad and actuator issue. All done at opc foc but Invoices were less than 2k if i was paying i'm sure.

996 admittedly.

I'd say it's a false economy downgrading to backstreet garages with such a young and low mileage car. And that's even before the resale hit.

SM

Martian O

2,734 posts

162 months

Friday 4th February 2011
quotequote all
supermono said:
I'd have to go through my file for bills but i had the three rad and actuator issue. All done at opc foc but Invoices were less than 2k if i was paying i'm sure.

996 admittedly.

I'd say it's a false economy downgrading to backstreet garages with such a young and low mileage car. And that's even before the resale hit.

SM
Downgrading to backstreet garages? nono I see it as an upgrade (generally speaking). I'd rather see ten stamps from someone like S&C/Hartech than an OPC anyday (unless you're guaranteed Pope working on your car at reduced OPC labour rates).

Sturner911

190 posts

161 months

Friday 4th February 2011
quotequote all
I understand that the replacement of radiators is very common on 997tt and also the C4S due to the design of the grill.

Slippydiff

14,835 posts

223 months

Friday 4th February 2011
quotequote all
supermono said:
I'd have to go through my file for bills but i had the three rad and actuator issue. All done at opc foc but Invoices were less than 2k if i was paying i'm sure.

996 admittedly.

I'd say it's a false economy downgrading to backstreet garages with such a young and low mileage car. And that's even before the resale hit.

SM
997 turbos aren't the same as 996 turbos, the actuator that's seized is in this case (as I understand it) is not available separately but only as a complete turbo assembly. It alters the flow characteristics of the turbo and thus allows it to function as a variable turbine geometry unit.
The actuator to which you're referring on the 996 is a simple bolt on diaphragm operated item that can be replaced with either an OPC supplied part or an upgraded aftermarket part.
Edited to show VTG actuator (arrowed)



More here :

http://www.porsche.com/microsite/technology/defaul...



Edited by Slippydiff on Friday 4th February 09:39