NEW Windows 64 bit AJP Diagnostic Software

NEW Windows 64 bit AJP Diagnostic Software

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Discussion

jeboa

535 posts

262 months

Sunday 2nd April 2023
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Did you need to have the first version installed to get the updated version to work? Running it on a Win10 (64 Bit) and when I open the application nothing happens. Task Manager shows it running as a background process, using approx. 48Mb of memory. Any pointers to what I may be doing wrong please?

notaping

Original Poster:

270 posts

72 months

Sunday 2nd April 2023
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Hi, Thanks for giving this a try.

Does the application not open at all? It's not a situation I've come across.

Try - right click on shortcut, then RunAs Administrator. The app will run without this, however this is needed to provide write permission for event logging and data logging if you want to record engine data.

If there's still a problem, look in C:\Program Files\KCC\AJP Diagnostics\Logs\CerbDiags.log and PM me with the contents.

I've tested the app on multiple machines and have not come across this situation before. There have been other issues as you'll see if you look back through this thread, but I'm trying to address them, and with a bit of help and patience from the community - hopefully I'll be able to provide something useful.

G.

jeboa

535 posts

262 months

Monday 3rd April 2023
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Hi,

Thank you for the reply. My initial thought was to try with 'Run as Admin', but still no success I'm afraid. I also made sure I had a USB to Serial plugged in, just in case it was looking for a device before starting.

Will PM you the output of the log now. Thank you.

Modrich

163 posts

21 months

Wednesday 5th April 2023
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jeboa said:
Did you need to have the first version installed to get the updated version to work? Running it on a Win10 (64 Bit) and when I open the application nothing happens. Task Manager shows it running as a background process, using approx. 48Mb of memory. Any pointers to what I may be doing wrong please?
Brilliant job notaping thanks for all your hardwork. Unfortunately I'm having the same issue as jeboa, running in the background only, no app window opening. Dell laptop running win10 64bit.

BTW, I have TVR MBETool installed on the same laptop and it starts-up fine, not connected it to the Tuscan yet, I thought this wasn't supposed to run on win10 64bit?

Englishman

2,220 posts

211 months

Wednesday 5th April 2023
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Hi, I tried AJPDiagnostics 1.0.8485.31017 this afternoon.

The result for me is the same as the original, application loads fine but doesn't detect the ECU - I tried three com ports. The logfile is saved if that would be useful, but just says ECU not found.

Oh this is on Windows 10 64 bit as before.

notaping

Original Poster:

270 posts

72 months

Wednesday 5th April 2023
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Whao! - we've got a raft of problems now. For some it won't run, for others it runs but won't connect. Why o why does it run of all my machines?? I've tried 3 different installations now. Arghh!!

Ok. For those who can't get the application started - I've received a log from jeboa which has given me some direction on that front. Working on it.

Englishman - you can start the app but not connect. Click the wee engine icon on the right of the menu bar - that should open the help screen. The last section provides instructions on how to access Dev mode. That should at least let you see if the application's finding the available COM ports in Windows - even if it's not subsequently connecting to the ECU. Let me know what you find. Ta.

Englishman

2,220 posts

211 months

Thursday 6th April 2023
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notaping said:
Englishman - you can start the app but not connect. Click the wee engine icon on the right of the menu bar - that should open the help screen. The last section provides instructions on how to access Dev mode. That should at least let you see if the application's finding the available COM ports in Windows - even if it's not subsequently connecting to the ECU. Let me know what you find. Ta.
Attached are a couple of images, apologies for the quality. The first is running the application as admin, plus displaying Device Manager and the logfile.



The second is running the application as admin with Dev Mode set, displaying all Com port options available, plus displaying Device Manager.



As you can see, only Com 1 is listed in the application, not Com 2, to which my Serial to USB converter and MBE ECU is connected to. Both appear in device manager. Please let me know if I can help further with diagnosis.

notaping

Original Poster:

270 posts

72 months

Thursday 6th April 2023
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Hi, can you type out the text for COM2 in device manager please. Can't make it out from the image. Thanks.

Englishman

2,220 posts

211 months

Thursday 6th April 2023
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notaping said:
Hi, can you type out the text for COM2 in device manager please. Can't make it out from the image. Thanks.
Prolific USB-to-Serial Comm Port (COM2)

Byker28i

60,161 posts

218 months

Thursday 6th April 2023
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Modrich said:
jeboa said:
Did you need to have the first version installed to get the updated version to work? Running it on a Win10 (64 Bit) and when I open the application nothing happens. Task Manager shows it running as a background process, using approx. 48Mb of memory. Any pointers to what I may be doing wrong please?
Brilliant job notaping thanks for all your hardwork. Unfortunately I'm having the same issue as jeboa, running in the background only, no app window opening. Dell laptop running win10 64bit.

BTW, I have TVR MBETool installed on the same laptop and it starts-up fine, not connected it to the Tuscan yet, I thought this wasn't supposed to run on win10 64bit?
Same here, no display on screen, task manager says it's running int he background




Windows 10 Pro - build 21H2 64 bit.

Edited by Byker28i on Thursday 6th April 13:13

s6boy

1,629 posts

226 months

Thursday 6th April 2023
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Had problems recently with work laptops running Win10. A specific program I use requires a software dongle plugged in a usb port. Working fine until a service pack was rolled out and the laptops could no longer see the dongle. Could your issue be as straight forward as this?
In my case it did throw up an error message so may not be relevant but hope this helps.

notaping

Original Poster:

270 posts

72 months

Thursday 13th April 2023
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All, I've made some progress with this and believe I now have something which will run and connect. Here's the new link . . .

https://api.onedrive.com/v1.0/shares/s!AuU8U8VUHEO...

This has been independently tested with some positive feedback - thanks jeboa for testing this for me.

And thanks to all on this forum that have tried the app and given feedback so far. All very valuable info. Keep it comping, and hopefully we'll have a few thumbs up this time smile

G.


Englishman

2,220 posts

211 months

Thursday 13th April 2023
quotequote all
notaping said:
All, I've made some progress with this and believe I now have something which will run and connect. Here's the new link . . .

https://api.onedrive.com/v1.0/shares/s!AuU8U8VUHEO...

This has been independently tested with some positive feedback - thanks jeboa for testing this for me.

And thanks to all on this forum that have tried the app and given feedback so far. All very valuable info. Keep it comping, and hopefully we'll have a few thumbs up this time smile

G.
Just given it a quick test. The application loads and I can now connect to the ECU beer

The menu, diagnostic screen and real time display all now work for me clap

On the down side, resetting the fault codes and displaying either adaptive map don't work for me at present. I haven't tried resetting the adaptive maps or throttles yet as the car (S6 engine) is running fine. Happy to provide more info as needed.



Edited by Englishman on Friday 14th April 13:51

jeboa

535 posts

262 months

Thursday 13th April 2023
quotequote all
Thanks to Gordon for hanging in there on getting this up and running. I only had a short opportunity to check last night, but was all working for me and connected very quickly.

Appreciate the effort G. Thank you bow

Supateg

744 posts

143 months

Thursday 13th April 2023
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Just tried this on an old laptop windows 7 64bit…
Works perfect bow

Thank you

Byker28i

60,161 posts

218 months

Friday 14th April 2023
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Not got the car with me currently but I can report the app now fires up and runs on my Windows 10 laptop. Thanks

spitfire4v8

3,993 posts

182 months

Friday 14th April 2023
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Almost there, well done on what you have done so far.

I only have 2 points to raise (which is good!)

The reset adaptives button doesn't work, the adaptives stay exactly as they were prior to pressing the button.

Also the adaptive pages don't sometimes load, i can see that it says to increase the time allowed to look for them (apologies for lack of tech speak) .. but how do I edit the config? Do I do it in notepad and save as txt file ?

notaping

Original Poster:

270 posts

72 months

Friday 14th April 2023
quotequote all
Thanks. At least there's some progress - which is encouraging.

I have noticed that the adaptives sometimes fail to load. The only source of info I have about the adaptive data is by recording traffic from a port sniffer while using the original software. Then trying to interpret that data. There is a possibility that I might have missed something. I'll revisit it when I have time. Meanwhile - run Notepad as Administrator, open AJPDiagnostics.exe.config and increase AdaptiveDataReadWaitTime from 200 to 300. Then click save. You'll need to restart the app to pick up the new value. (You need Administrator privileges to save files within the Program Files folder structure.)

The reset functionalities are tricky to test without splatting all your data - which I know is the point, but all my adaptive data has leaked away over winter - so I've nothing to test against. I know it worked last summer as did the reset logged data button. I can't test the reset throttles since I don't have access to a SP6, but I believe it's sending the correct message.

Perhaps - if there's anyone out there with knowledge of these procedures (in software) either in RS AJP or the MBE Tool (EvoOli) they could PM me with some hints/advice. Again - when I've time I'll get the port sniffer back on the old software and double check what it's doing.

Thanks for trying this app and putting up with it's teething issues. Hopefully I'll get it all stable before people run out of patience. Keep the feedback coming. Ta.

Modrich

163 posts

21 months

Friday 14th April 2023
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Thanks notaping program window now working. Thanks for making this available, just need a functioning Tuscan to try it on now ;-)

notaping

Original Poster:

270 posts

72 months

Tuesday 25th April 2023
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Ok. Some more fixes.

The 'reset' buttons should now work & I've re-worked the logic that loads the adpative map data - so it should be more stable.

It's a slow process, but I think it's getting there. Once again - feedback appreciated.

https://api.onedrive.com/v1.0/shares/s!AuU8U8VUHEO...