New engine?!? Help!!! VW POLO 1.2 S
Discussion
Hi all,
Back again, need some more advice if any of you have time.
So, brief background to earlier posts, my car broke down and had a new engine fitted by VW. The day I picked it up it wouldn't start and they found a fault with a sensor telling the car the coolant was too cold. They knocked the fault of and I drove away, happy days. However, three days later the car wouldn't start again, so back to the dealership. Sensor broken and they replaced this free of change, again happy days.
However, upon driving the car it was pulling to the left really badly, called VW and booked this back in. The car did not have this problem before it went to them initially back in April.
VW did another health check on the car and state that the car is pulling for the following reasons;
1. tyres are worn on the front (still well within legal limit) and so not gripping the road adequately
2. Nearside front shock absorber misting oil
3.Offside rear wheel binding on
4.Offside front shick absorber leak
They have advised that all of these problems are degenerative. But, at the cars MOT in May none of these issues were present (mechanic did notice the tyres were starting to crack slightly down the middle but no action was yet necessary).
So, these problems were not present before car went into VW, they are stating they are degenerative and causing the car the veer to the left, but none of them were present on the MOT or in their April health check.
VW switched the front and rear tyres around and this has lessened the pull to the left, however as this wasn't a problem before them getting the car is this masking something else that was wrong.
My question is could VW have caused these issues (not the tyres of course) since working on the car. I'm suspicious due to the problems thus far (detailed earlier in thread) and the fact that they state problems are degenerative but my mechanic did not see them during MOT.
Also, they had the car on multiple lengthy test drives and so I guess the car could have sustained injury then, although they deny this as they dont drive anywhere near curbs! Which of course they do!
Thanks in advance and sorry for length of post.
Back again, need some more advice if any of you have time.
So, brief background to earlier posts, my car broke down and had a new engine fitted by VW. The day I picked it up it wouldn't start and they found a fault with a sensor telling the car the coolant was too cold. They knocked the fault of and I drove away, happy days. However, three days later the car wouldn't start again, so back to the dealership. Sensor broken and they replaced this free of change, again happy days.
However, upon driving the car it was pulling to the left really badly, called VW and booked this back in. The car did not have this problem before it went to them initially back in April.
VW did another health check on the car and state that the car is pulling for the following reasons;
1. tyres are worn on the front (still well within legal limit) and so not gripping the road adequately
2. Nearside front shock absorber misting oil
3.Offside rear wheel binding on
4.Offside front shick absorber leak
They have advised that all of these problems are degenerative. But, at the cars MOT in May none of these issues were present (mechanic did notice the tyres were starting to crack slightly down the middle but no action was yet necessary).
So, these problems were not present before car went into VW, they are stating they are degenerative and causing the car the veer to the left, but none of them were present on the MOT or in their April health check.
VW switched the front and rear tyres around and this has lessened the pull to the left, however as this wasn't a problem before them getting the car is this masking something else that was wrong.
My question is could VW have caused these issues (not the tyres of course) since working on the car. I'm suspicious due to the problems thus far (detailed earlier in thread) and the fact that they state problems are degenerative but my mechanic did not see them during MOT.
Also, they had the car on multiple lengthy test drives and so I guess the car could have sustained injury then, although they deny this as they dont drive anywhere near curbs! Which of course they do!
Thanks in advance and sorry for length of post.
hi,
Thanks for your reply.
Should have said vw did do a tracking test and it was pretty much spot on bar one wheel which was a tiny tiny fraction out.
By mountings do you mean engine mountings?
They accused me of lying when I stated the car wasn't like that previously. Which obviously didn't go down well, but like you say it's hard if not impossible to prove.
Second opinion seems the way to go, but seems unfair I've to lay out money when they have returned the car with new repairs needed.
As I said my main concern is that switching the tyres has improved the problem but is likely masking another issue.
Thanks for your reply.
Should have said vw did do a tracking test and it was pretty much spot on bar one wheel which was a tiny tiny fraction out.
By mountings do you mean engine mountings?
They accused me of lying when I stated the car wasn't like that previously. Which obviously didn't go down well, but like you say it's hard if not impossible to prove.
Second opinion seems the way to go, but seems unfair I've to lay out money when they have returned the car with new repairs needed.
As I said my main concern is that switching the tyres has improved the problem but is likely masking another issue.
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