Porsche Boxter S engine problem

Porsche Boxter S engine problem

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Discussion

B3WSL

Original Poster:

7 posts

226 months

Monday 25th July 2005
quotequote all
Just wondering if any other Boxter (particularly S) owners have had a similar problem to me. my car is a 2000 W Boxter S with 39,000 miles on it full porsche service history. I had a problem with Oil getting in the water, which was diagnosed originally as a possible head gasket failure. I argued with posche GB that this shouldn't be happening to a car with this few miles (and am still arguing). Upon the engine being stripped it has now been diagnosed as having porous crankcase halfs with possible hairline cracks.
Has anybody come across this as porsche are going to make me pay some money towards fixing it and I don't agree that I should be even though it is out of warranty.

nighthawk

1,757 posts

245 months

Monday 25th July 2005
quotequote all
To pay a contribution would be a fair expectation, after all it was ok while it was under warranty.

Also, if you pay something towards the cost of repair, you'll get a 12 month warranty on it. If it's a gratis repair, you have no rights to a warranty.

I know that if it was my engine that was being torn to bits, i'd want the warranty on the repair.

i'm a little un familiar with the engine tbh, is the oil cooler a water to oil type?

Porous bits are normally there from manufacture.

B3WSL

Original Poster:

7 posts

226 months

Monday 25th July 2005
quotequote all
Yes I understand that it was ok under the normal warranty period, but surely this is a manufacturing fault and therefore should be replaced free of charge.
After all I was reading about another fault on boxters and someone came up with the point that if a component is faulty from new and is going to go wrong at some point in its short time life the company are contravening some law somewhere, cant remember what he said now will have to try and find it agin i suppose.

The engine does have an oil cooler I am unsure myself which type it is, but that was the first thing to be checked and it was fine.

Thanks for your comments, much appreciated

nighthawk

1,757 posts

245 months

Monday 25th July 2005
quotequote all
I'm sorry m8, i can't agree with it being a valid manufacturing defect as it would have been there from new.

And before a manufacturer will accept it, you would

A. have to prove it beyond doubt
B. get them to actually bother about what is to them an old car

Once the warranty period is over they have no obligation to assist you, the fact that are willing to contribute shows their regard for customer loyalty.

I see out of warranty failures most days and I have to say that on a W plate car with 40k on the clock, you'd be lucky to get 10% paid by the manufacturer assuming it was full dealer history and you were the original owner.

Good luck with it m8.

19560

12,722 posts

259 months

Monday 25th July 2005
quotequote all
B3WSL said:
My car is a 2000 W Boxter S with 39,000 miles on it full Porsche service history. Porsche are going to make me pay some money towards fixing it and I don't agree that I should be even though it is out of warranty.

Sounds fair enough, surely you don't expect 39,000 miles for free? (Many TVR owners would be delighted with that offer.)

Pigeon

18,535 posts

247 months

Monday 25th July 2005
quotequote all
B3WSL said:
Upon the engine being stripped it has now been diagnosed as having porous crankcase halfs with possible hairline cracks.

Porous castings definitely sounds like a manufacturing fault to me.

bor

4,705 posts

256 months

Wednesday 27th July 2005
quotequote all
It sounds like a manufacturing problem. Porous casting, which although OK when new (and it would have been leak tested by the factory during build), eventually led to cracking between the pores, showing as leaks.

Morally, the manufacturer should pay this 100%.

Suggest to the Porsche rep. that either it's a bad batch of castings or that Porsche's Thermo-shock Testing is flawed.

pawsher

60 posts

229 months

Thursday 28th July 2005
quotequote all
Ring round the Porsche spares specialists, see how many have got good engines for sale ask how much they want for them then ask why that much.

B3WSL

Original Poster:

7 posts

226 months

Tuesday 2nd August 2005
quotequote all
Thought every would like to know that Porsche have refused to put ANY money at all towards the fixing of my car. can anyone help me !!!! I am absolutely dumbfounded!

targarama

14,635 posts

284 months

Tuesday 2nd August 2005
quotequote all
How about asking Porsche if they will contribute/pay if it is proven to be a manufacturing problem. If they say OK, then get an independent engineer to inspect the parts and give a verdict (this will cost you money, so don't just do it for the hell of it).

Sounds like an expensive repair - hope you get it sorted as painlessly as possible.

targarama

14,635 posts

284 months

Tuesday 2nd August 2005
quotequote all
19560 said:

B3WSL said:
My car is a 2000 W Boxter S with 39,000 miles on it full Porsche service history. Porsche are going to make me pay some money towards fixing it and I don't agree that I should be even though it is out of warranty.


Sounds fair enough, surely you don't expect 39,000 miles for free? (Many TVR owners would be delighted with that offer.)


If proven to be a manufacturing defect? I think they should pay something towards the rebuild or at least supply all the bits needed to make a good engine again.

Just because TVR are complete b'stards and continue to defy owners needing rebuilds due to substandard engineering, doesn't mean this is how it should be.

B3WSL

Original Poster:

7 posts

226 months

Tuesday 2nd August 2005
quotequote all
Price quoted is between 7 & 8K I will be getting in touch with the Newspapers & Watchdog etc. I just cannot believe a problem like this is being ignored. I would be able to understand if it had done a lot of miles or hadnt been cared for by OPC's all of its life. But this car has been molly coddled from new.
Unfortunately it will be the last Porsche I will ever own and having spoken to a lot of people that own them now they are completely disgusted with this result and are now reconsidering there next purchase. Two of which have definetely said no way are they buying another. Now I know somebody is going to pipe in and say why didnt you pay for the extended warranty, which I agree in hindsight would have been a GREAT idea. But I dont think this is really a normal warranty issue. I havent complained at all before about the things I have paid money for to be fixed out of warranty including electric window winders, main computer for central locking alarm etc. I entirely accept these (although hard to chew at the time) BUT THIS!!!!!
Sour Grapes! Too bloody Right I have

targarama

14,635 posts

284 months

Tuesday 2nd August 2005
quotequote all
If Porsche don't play ball it might be cheaper to source a secondhand engine from a crashed car at a breakers. Then get a decent indie place to install it. you could maybe sell the leftovers from your original engine. After all a crashed Boxster will probably not have a damaged engine since its in the middle!

nighthawk

1,757 posts

245 months

Tuesday 2nd August 2005
quotequote all
At the end of the day, it's not failed within the warranty period so your never going to prove it as a manufacturing defect. No point getting on to the papers either as there is nothing to legally oblige them to pay or acknowledge the defect.

If your washing machine broke down 4 years out of the warranty, would you complain to watchdog? I know thats a very simplistic way of looking at it, but on paper thats all it is.


Doesn't say alot for loyalty and customer preservation on their part, but Porsche are a business the same as any other, they exist to make money....not give it out.

I'd go with the idea of looking for a heavy front damaged car and salvage the engine.

No wonder the brand names of the german marques are slipping into averagedom.......

eliot

11,439 posts

255 months

Tuesday 2nd August 2005
quotequote all
someone at work is having similar issues with Porche. they have a 9??(sorry dont know the numbers) - porous block evidently. Person has actually abandonded the car at the garage in bits, saying dont return it until its repaired - it's been there a year so far whilst they argue about it.

hereward

4,189 posts

231 months

Wednesday 3rd August 2005
quotequote all
Seems a bit stingy of Porsche.

I know of a 90k mile, 6 year old BMW (out of warranty) that had a free replacement engine due to Nikasil cylinder bore wear.

>> Edited by hereward on Wednesday 3rd August 16:10