Parts World Performance
Discussion
Has anyone ever used these guys before? I've placed a couple of orders and the process hasn't been smooth at all.
The first item was a spigot bearing which, had I not called would never have arrived. They didn't seem to know about the order until they did a lot of searching and found it, the process took over two weeks for one spigot bearing.
The most recent interaction is the LS7 clutch kit I bought from them which includes the flywheel, I paid the postage for DPD and two days later it's still not been dispatched because they "forgot". I called back today to find out what is going on and the girl that deals with Monaro or HSV wasn't taking any calls, I asked why and was told "because she's not taking any calls! ok! bye" and they just hung up. I appreciate people can be busy, but that sort of response is total s
t in my opinion .
What sort of service is this and has anyone else had such an experience? Christ knows when I'm getting this clutch kit, they've got my money though so I guess that's ok...
The first item was a spigot bearing which, had I not called would never have arrived. They didn't seem to know about the order until they did a lot of searching and found it, the process took over two weeks for one spigot bearing.
The most recent interaction is the LS7 clutch kit I bought from them which includes the flywheel, I paid the postage for DPD and two days later it's still not been dispatched because they "forgot". I called back today to find out what is going on and the girl that deals with Monaro or HSV wasn't taking any calls, I asked why and was told "because she's not taking any calls! ok! bye" and they just hung up. I appreciate people can be busy, but that sort of response is total s
t in my opinion .What sort of service is this and has anyone else had such an experience? Christ knows when I'm getting this clutch kit, they've got my money though so I guess that's ok...
JAMESHSV1 said:
They are useless fkers that take forever to do simple things
I'm finding that out the hard way. I was told to call Emma back at 12 because she wasn't taking calls till then. I call her back at 12 and was told she's taking no calls till tomorrow. What the actual f......?????kers that take forever to do simple thingsI am now waiting for Nigel to call me back. This is actually madness.
Only had experience ordering a crate LS3 engine from them. Girl I dealt with was Emma who was okay
Never ordered normal service parts from them
Only delay was waiting for next batch of engines to come from US and clear customs
Actual Delivery once cleared was quite quick as it went straight to Monkfish
Sounds like you have had a rough ride
Never ordered normal service parts from them
Only delay was waiting for next batch of engines to come from US and clear customs
Actual Delivery once cleared was quite quick as it went straight to Monkfish
Sounds like you have had a rough ride
I got an engine from https://roadcraftuk.co.uk/index.php?route=product/... when I blew ours. Brilliant to deal with, and the engine was at Monkfish, the following day.
They do parts too and have most on the shelf in the UK - not too far from you Preciousmetal, if you need something urgently.
They do parts too and have most on the shelf in the UK - not too far from you Preciousmetal, if you need something urgently.
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