The final straw? It's bloody close....

The final straw? It's bloody close....

Author
Discussion

flasher

Original Poster:

9,238 posts

285 months

Tuesday 25th March 2003
quotequote all
Andy

True, but really one problem is a glitch, two is a bad error and any more is incompetance at some level or another. I hate to repeat myself, I love TVR's and will defend them and the guys who work there until my last breath, but something needs addressing here and instead of pretending it isn't I decided to stick my head above the parapet to let everyone know what has gone on. My dealer (TMS) has been terriffic and done everything in their power to sort things out. But there is only so much they can do if a car shows up from the factory riddled with build quality issues.

The fact that I have spent £41,000 of my hard earned cash, I believe, entitles me to criticise as well as praise. I've done several years of praising (check my posting history) and I don't want to be called a hypocrite.

TVR need to stand up and be counted, and open some sort of dialogue with it's customers to find out what the problems are so they can rectify them, all parties will benefit from this including TVR themselves.

>> Edited by flasher on Tuesday 25th March 12:22

scottster

627 posts

266 months

Tuesday 25th March 2003
quotequote all


Would that be the same "mighty blues" that we stuffed in the cup final last year???


Flash, this is like role reversal - Chelsea like a TVR, when we're good we're very good but usually a bit tempermental. Your Arse are the Porkers, always good and never let you down often but tonight we'll be firing on all eight! (I'll be the little chap shouting like mad in the Shed upper so look out for me!)

plotloss

67,280 posts

271 months

Tuesday 25th March 2003
quotequote all
Flash is absolutely right.

When I bought the Chim, a model that had admittedly only been in production 10 years it had allsorts wrong with it.

Over time they have sorted it completely, still doesnt change the fact though that for that sort of money it should be fairly niggle free.

But then saying that even after all my woes I ordered a T350 at the motorshow, its customer loyalty like that that TVR depend on and if even the most ardent of fans are starting to get a little narked with the entire affair then they really should pull their fingers out when it comes to QC.

Matt.

alt

1,879 posts

283 months

Tuesday 25th March 2003
quotequote all
Agreed Flasher, let's hope something comes of this?
Just someone from the factory acknowledging that they've read this thread would be a start?
Cheers....... Andrew

bennno

11,659 posts

270 months

Tuesday 25th March 2003
quotequote all

flasher said: Andy

But there is only so much they can do if a car shows up from the factory riddled with build quality issues.




would you really say your car was riddled?

this seems like role reversal, but mine has been better screwed together than i expected and seems to be in fine overall fettle

Bennno

bertie

8,550 posts

285 months

Tuesday 25th March 2003
quotequote all

sidpinup said:
3. Just after 1000k service car just cut out then after a while would start OK and run for 20 mins then do the same again.


Blimey, you can't argue with 1000k miles, who said the Speed six wasn't durable!!

tuscan_s

3,163 posts

274 months

Tuesday 25th March 2003
quotequote all

bertie said:

sidpinup said:
3. Just after 1000k service car just cut out then after a while would start OK and run for 20 mins then do the same again.


Blimey, you can't argue with 1000k miles, who said the Speed six wasn't durable!!




I was going to make that joke

Blimey, you can't argue with 1000k miles, who said the Speed six wasn't durable!! There did it anyway!



trackdemon

12,193 posts

262 months

Tuesday 25th March 2003
quotequote all

scottster said:


Would that be the same "mighty blues" that we stuffed in the cup final last year???


Flash, this is like role reversal - Chelsea like a TVR, when we're good we're very good but usually a bit tempermental. Your Arse are the Porkers, always good and never let you down often but tonight we'll be firing on all eight! (I'll be the little chap shouting like mad in the Shed upper so look out for me!)



Enjoy the game... can't be there so watching in the pub. Was there Sat though, great day for a 5-0 drubbing!

pies

13,116 posts

257 months

Tuesday 25th March 2003
quotequote all
Just my 2p worth

Don't TVR realise that haviny a GOOD QC department will actually save them money and improve their reputation?

tuscan_s

3,163 posts

274 months

Tuesday 25th March 2003
quotequote all

pies said: Just my 2p worth

Don't TVR realise that haviny a GOOD QC department will actually save them money and improve their reputation?



Here's you 1p change back - No they don't.

Thom

2,745 posts

274 months

Tuesday 25th March 2003
quotequote all
Sorry to read about your misfortune Flasher.

I am sure what happens is just a one off.
Your well proven TVR ownership has virtually suffered from no teething troubles at all and should not come to the point of requiring a rebuild - if I may put it that way.
They will certainly fix your new car quickly and effectively.

Just enjoy some free life till your metal mistress comes back whipping your ar*e...

Peter_Ross

47 posts

260 months

Wednesday 26th March 2003
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flasher said:

Peter_Ross said: Good on you Flasher for being super supportive of TVR and telling the reality when the sh*t hits. I think it would be appropriate that this group appoint say 3-5 reps to sit down and sensibly discuss QA issues with the factory, ask for a plan in response, with a follow up meeting in 3-5 mths to review progress. It is clear that the thread here is that everyone (correctly) wants TVR to survive and improve and I'm sure that TVR do as well. They may simply be so close to the problem they can't see it or focus on it. Be positive, offer to help. If they're serious they will listen and you will feel much much better having got it off your chest and in their face.


Peter, that is a brilliant idea. After all we all want TVR to thrive and indeed improve.

I know they read this so lets hope someone has the foresight to use some of us to help.



As you might have guessed I work a lot in the IT Industry on large systems where fast releases, bugs on release, patchy fixes etc are the norm. User groups and vendor dialogue from those groups has been an accepted medium from both side for a while. If this approach was embraced by the factory I am sure it would be a huge marketing win as well as a quality / user win. ALL manufacturers are starting to suffer from rapid development syndrome (which is what is being described in this thread I think) and as consumers of that development cycle (indeed pushing it along), we should all try and assist with its fine tuning. I know cars aren't software, but the lines are blurring.

clubsport

7,260 posts

259 months

Wednesday 26th March 2003
quotequote all
Flasher as TMS have been good enough to lend you a Tuscan until your car is sorted,it would be interesting to hear your comments comparing both cars.
maybe a seperate thread?

flasher

Original Poster:

9,238 posts

285 months

Wednesday 26th March 2003
quotequote all
Right guys and gals, good news!!!

Just heard that my engine hasn't lunched itself after all and that the main cause for all the shit with the engine was a faulty injector.

The car needs a new cylinder head (because of the cross threaded spark plugs) and that's it!! Sorted!

Fingers crossed I may even have it back for Bruntingthorpe on Saturday. The best news of all is that I don't even have to run it in again....

Peter_Ross

47 posts

260 months

Wednesday 26th March 2003
quotequote all
But you guys should pursue the open dialogue with the factory anyway. For everyones benefit

flasher

Original Poster:

9,238 posts

285 months

Wednesday 26th March 2003
quotequote all

clubsport said: Flasher as TMS have been good enough to lend you a Tuscan until your car is sorted,it would be interesting to hear your comments comparing both cars.
maybe a seperate thread?


Very strange to try to compare really. The cars are very,very different and unique in their own characteristics.

The Tuscan seems slightly quicker in a straight line for a start off and more urgent.

It's much more of a Grand tourer and I must admit it's lovely with the roof off and a bit of a smoother ride too. I have really enjoyed driving it.

In comparison the T350 is like a go cart though, the handling is pin sharp and there is no body roll whatsoever, unlike the Tuscan which feels a bit vague in high speed corners. The dash board is much easier to read in the T350 and the controls are far less fiddly. The window winders in the Tuscan are a total pain in the arse!

To sum up, it really does depend on what you are looking for in a sportscar. If you want an open topped, fast, comfortable and outrageous looking sportscar then go for the Tuscan. But if you are looking for overall handling and prefer having a stiffer and more precise car that's something you can use to the max on trackdays then the T350 is the one for you.

I just wish I could have both, opening the garage in the morning and having the choice would be pretty close to motoring utopia!

flasher

Original Poster:

9,238 posts

285 months

Wednesday 26th March 2003
quotequote all

Peter_Ross said: But you guys should pursue the open dialogue with the factory anyway. For everyones benefit



I agree Peter and I promise you your comments won't fall on deaf ears. Lets just say that you would be amazed who has read this forum and indeed this thread in the past few days....

domster

8,431 posts

271 months

Wednesday 26th March 2003
quotequote all

flasher said:Lets just say that you would be amazed who has read this forum and indeed this thread in the past few days....



I didn't know Ned the dog could read?

TVR-NUT

1,404 posts

255 months

Wednesday 26th March 2003
quotequote all
Hi Andy. Really sorry 2 hear about all the probs that u have been having. I'm glad 2 hear that they now don't seam 2 b too bad after all. It does appear that there are some probs with QC at the factory, but I'm not going 2 slag them off, as I aggree with both yours and Peter_Ross's comments on the subject. Anyway hope that everything gets sorted 4 u soon.

Mark

flasher

Original Poster:

9,238 posts

285 months

Wednesday 26th March 2003
quotequote all
Cheers Mark

I'm just delighted that the problems are not as bad as we initially thought, and it's such a relief that i don't have go through the run-in process again.

Can't wait to get it back!!