First service due...where to go?
Discussion
Neil1300R said:
Sounds like a good deal to me. Shocking thing to sayt but - its nots always about price! Do you get a warm comfy feeling from this dealer? Do you trust them to report any issues over and above the quoted service price?
Have used two different Aston dealers to service mine (owned for 2 + years), very surprised at the difference in quality of care / service between two dealers. If I had gone with the lowest price I would have been - err actually very happy! There can be an intangible / difficult to measure 'dfference' for the same service.
It comes down to who do you trust as much as price.
I agree totally. Problem is with one service a year it takes a bit of time to develop a feeling for who to trust with your pride and joy Have used two different Aston dealers to service mine (owned for 2 + years), very surprised at the difference in quality of care / service between two dealers. If I had gone with the lowest price I would have been - err actually very happy! There can be an intangible / difficult to measure 'dfference' for the same service.
It comes down to who do you trust as much as price.
. Especially the case as this is my first Aston. I'd a great relationship with the dealer that serviced my TVRs but this was built up over more than a decade with for most of that 2 services a year! So it's helpful to canvas the views of likeminded PHers and get a feel for the issues involved 
I got a really good impression when I went to the Aston workshop in Beamish.They love what they do and are very proud of their reputation.They had old Astons in from all over the world for restoration, and the showroom was full to the brim of classic Astons and Mercs.It's just a pity I don't have my Vantage anymore,I was looking forward to another trip there when it was due a service. 
Edited by Little Lofty on Friday 16th September 20:02
lime1 said:
...Problem is with one service a year it takes a bit of time to develop a feeling for who to trust with your pride and joy...
You don't need to have a Service to build up a relationship. If you pass the dealership, pop in and have a coffee. Get to know when they are having open days and / or prodrives. Attend their open evenings - even if it you're not interested in a Cygnet !! Tell them why you use / don't use them for certain things...Lots of ways to get a feel for people really
Jockman said:
You don't need to have a Service to build up a relationship. If you pass the dealership, pop in and have a coffee. Get to know when they are having open days and / or prodrives. Attend their open evenings - even if it you're not interested in a Cygnet !! Tell them why you use / don't use them for certain things...
Lots of ways to get a feel for people really
Fair point providing the dealer is close enough for you to do that and you've got the time to boot. Difficult though to know how they're going to compare to others (unless you tour around doing that Lots of ways to get a feel for people really
) and you're really just deciding if they seem good enough for you to use. Really though it's not until they get hold of your motor that you're going to find out how good things really are. Hopefully they'll meet your expectations but it's not easy to benchmark and you may well wonder if another dealer or workshop would have done better. Gassing Station | Aston Martin | Top of Page | What's New | My Stuff