Urgent Advice

[jazzyjeff]

SK said:

10. N/s/r anthracite wheel cracked £555 (factory anthracite wheel may not match if wheels have been refurbished)

Now there's a clue. I'm pretty sure I saw your car advertised whilst I was looking.

[krisdelta]

jazzyjeff said:

SK said:

10. N/s/r anthracite wheel cracked £555 (factory anthracite wheel may not match if wheels have been refurbished)

Now there's a clue. I'm pretty sure I saw your car advertised whilst I was looking.

Yup - it is what I was thinking of, except for my senior moment on the paint colours name Looked like a cracker of an example.

[brakedwell]

SK said:

brakedwell do you use Aston in Chichester?

Yes, they are honest and do a very good job. My DB9 is looked after extremely well.

[SK]

Yes it is a lovely looking car and in great condition (apart from the list), so hopefully they will sort it all out. Naturally gutted but at least they are going to sort it (hopefully not guaranteeing anything until I see it).

I spoke with Chichester and they are very helpfull. Glad they come recommended from another PH user.

[clorenzen]

I saw your car at the dealer in question and i think that whilst you are at it, why don't you get the wheels refurbished back to the original colour as i think it suits the car better. Good luck and enjoy your car.

[KarlFranz]

SK said:

I have sent the dealer an email with the list of things HWM found, and they have confirmed that these will be checked by Aston Martin in Chichester next week and sorted if need be. Clutch could be a tricky one as I guess there is no way to tell without removing the gearbox.

For you info this is the list and prices they came up with.

1. Emissions light on: Replaced upfront primary lambda sensor under warranty £266.88
2. Airbag SRS light on. Carried out reset of SRS system and roadtest £81.00
3. Customer reported stiff gear change: Clutch pedal heavy. Recommend new clutch and gear shift mod £2650 clutch / £700 gearshift mod if required
4. N/s window hitting 1/4 glass – adjustment £243
5. Drivers inner door handle stiff – lubricate £162
6. Front number plate plinth broken £110
7. Drivers seat belt fraying £430
8. Cuts in n/s/f and o/s/r tyres (not through to cords)
9. Slight oil leak at front cover area
10. N/s/r anthracite wheel cracked £555 (factory anthracite wheel may not match if wheels have been refurbished)
11. N/s/r handbrake calliper intermittent long travel (still works fine)
12. CHMSL led’s not working £120

Some of the points as I said are minor like the number plate plinth. Not sure about the stiff handle problem, I have not noticed it but then again its my first Vantage. I obvisouly checkled all tyres and they loked fine to me with decent 5-6mm tread all round so not sure they mean about cuts in the tyres.

The seat belt fraying is a bit weird (and expensive) as if this was a major issue wouldn't it been flagged on an MOT as a safety issue?

Off to get the car this afternoon then it goes down to Aston in Chichester next week.

brakedwell do you use Aston in Chichester?

Holy cow those are expensive repairs!

My driver door was also hitting the rear quarter glass and needed adjustment. This wasn't covered under warranty as it was explained to me that adjustments are not covered under Aston's Premium Warranty. My dealer's charge? $25US plus $1.75US in shop supplies.

I just came back from the dealer a few minutes ago where they mounted and balanced 2 new rear tires and adjusted my parking brake lever that was not always extinguishing the brake warning light when released. Total cost today was $67US!

Man I love my dealer.

[SK]

I think what HWM are trying to charged to adjust the window is ludicrous. Chichester Aston said they would charge £35 to adjust it. Strange how different dealers have different prices.

I also checked the seat belt they said needs replacing due to fraying, to be honest this is also rediculous to replace the seat belt as it is hardly noticable (anything to make money). I don't think I would not even amke the dealer payout for it as its crazy, after all its not a brand new car.

Also can not see any cuts in tyres either and only one LED is not working on the rear brake light.

Chichester Aston Martin are now sending a transporter to the dealer to collect the car next week so they are able examine the issues raised and hopfeully put right/fix anything required. Dealer is giving me a 'respectable' loan vehicle however they said it won't be a Ferrari or Lambo so I am a bit gutted

However I am happy they have been so nice and forthcoming about the issues, they were also surprised at what was found on the car. Looking at their great reputation I didn't expect anything less.

Hopefully have all the issue fixed by end of next week !!!

[brakedwell]

Good luck, I am sure Nigel and his team will come up trumps.

[krisdelta]

Once everything has been resolved - you can name and cheer the dealer for being so straightforward. I am still shopping for my car - so every little helps

[X7LDA]

SK said:

Also can not see any cuts in tyres either and only one LED is not working on the rear brake light.

Fixed by end of next week !!!

Cuts will be inside the tyres - they must have taken them off. My dealer pointed one out to me when I was last in. As long as it's not through to the metal you should be OK.

Glad you are getting things sorted!

Lewis

[clorenzen]

.... also it has to be considered that this is not a new car so worn seat belts etc should be expected on a car that is bought used and at a pretty competitive price if i remember correctly.

[JohnG1]

clorenzen said:

.... also it has to be considered that this is not a new car so worn seat belts etc should be expected on a car that is bought used and at a pretty competitive price if i remember correctly.

No, everything else I agree. But not worn seatbelts. They go in the bin. Same as a riding hat after a fall.