Engine briefly cutting out
Discussion
, as i do not know all the facts, it would be unfair and unproffessional to comment, i think i will just see what transpires first, and then stick my oar in. 
Progress (of sorts).
The Aston tech actually got the car to completely cut out when he was driving it this morning.
At least now he knows exactly what happens and what the symptoms are.
He has been talking to the factory who suggested something to do with throttle sensors/mappings.
He is going to try this and get back to me.
The fuel tank issue which I mentioned was disregarded.
The Aston tech actually got the car to completely cut out when he was driving it this morning.
At least now he knows exactly what happens and what the symptoms are.
He has been talking to the factory who suggested something to do with throttle sensors/mappings.
He is going to try this and get back to me.
The fuel tank issue which I mentioned was disregarded.
Oh dear. Sounds very familiar! Mine has been sat on the driveway un-useable for 4-5 weeks now. They say it will be April before the new fuel tank arrives so, until then, she's filling up with water due to the leaking door seals... I've asked Aston for some compensation but they told me in no uncertain terms what to do!!
On the other hand my new X5 arrived on Thursday. The build quality is fabulous with not a squeak or rattle to be heard!!
On the other hand my new X5 arrived on Thursday. The build quality is fabulous with not a squeak or rattle to be heard!!
stanwan said:
just had mine fixed and now its fine!!!!
It was a throttle senssor issue - a replacement tb sorted it, however my car was thrwowing out error codes.
Funny thing is, my cars throttle response seems to be a bit sharper too...!
May I ask, when has this been fixed ? Do you know if there is a SB for this fix now ?It was a throttle senssor issue - a replacement tb sorted it, however my car was thrwowing out error codes.
Funny thing is, my cars throttle response seems to be a bit sharper too...!
Mine does it every time I drive it.
bmartin said:
stanwan said:
just had mine fixed and now its fine!!!!
It was a throttle senssor issue - a replacement tb sorted it, however my car was thrwowing out error codes.
Funny thing is, my cars throttle response seems to be a bit sharper too...!
May I ask, when has this been fixed ? Do you know if there is a SB for this fix now ?It was a throttle senssor issue - a replacement tb sorted it, however my car was thrwowing out error codes.
Funny thing is, my cars throttle response seems to be a bit sharper too...!
Mine does it every time I drive it.
Be interested in Stanwan's answer too.
whoami said:
bmartin said:
stanwan said:
just had mine fixed and now its fine!!!!
It was a throttle senssor issue - a replacement tb sorted it, however my car was thrwowing out error codes.
Funny thing is, my cars throttle response seems to be a bit sharper too...!
May I ask, when has this been fixed ? Do you know if there is a SB for this fix now ?It was a throttle senssor issue - a replacement tb sorted it, however my car was thrwowing out error codes.
Funny thing is, my cars throttle response seems to be a bit sharper too...!
Mine does it every time I drive it.
Be interested in Stanwan's answer too.
stanwan said:
whoami said:
bmartin said:
stanwan said:
just had mine fixed and now its fine!!!!
It was a throttle senssor issue - a replacement tb sorted it, however my car was thrwowing out error codes.
Funny thing is, my cars throttle response seems to be a bit sharper too...!
May I ask, when has this been fixed ? Do you know if there is a SB for this fix now ?It was a throttle senssor issue - a replacement tb sorted it, however my car was thrwowing out error codes.
Funny thing is, my cars throttle response seems to be a bit sharper too...!
Mine does it every time I drive it.
Be interested in Stanwan's answer too.
Rick - care to share your thoughts now??
okay okay okay, I do know that some of Aston Martin's top techs are on this issue, the systems on these cars are very sophisticated, and many things can cause this issue from programming errors, interference from other items, component failures, and communication errors (yes the car talks to itself),
please bear in mind i am only going on what i have read, and as information is passed from one person to another, things can be misunderstood, or misinterpreted,
ref the fuel tank, as the V8 vantage and DB9 share the same fuel tank, if it was down to the tank as the as faster acceleration and would require more fuel, i would have expected to see this more on this model?
with these types of problem and by no means is it just Aston the way things are handled can be very poor, this is not Aston Martin's fault, many tech's will do a clear and reset not saving the original codes and send it out saying let see what happens, this info can be vital in early diagnosis, to many times faults are dismissed as oh that's normal, if faults are recorded and stored data sent back to the manufacturer they have the bigger picture, and can react sooner, you will probably find that information of this nature comes to light on forums like this first,
there are some very simple test methods available, but i do not know of one dealer who uses them, basically it monitors a car while the customer drives it, saving time on workshop visits and techs driving round in cars trying to replicate a fault, with a few changes the whole experience could be improved and faults fixed, the difficult part is getting the front line staff to take these faults seriously and get them reported back, i am positive this is what Aston want and some of the people who work in the dealerships are fantastic, but by that measure some are not, and if three people are involved in dealing with a fault (tech, receptionist, service advisor, apprentice, etc etc) it only takes one to let the whole system down,
Frustrating but true imho
Every manufacturer suffers this, they do not want a reputation of poor quality or unreliability,
please bear in mind i am only going on what i have read, and as information is passed from one person to another, things can be misunderstood, or misinterpreted,
ref the fuel tank, as the V8 vantage and DB9 share the same fuel tank, if it was down to the tank as the as faster acceleration and would require more fuel, i would have expected to see this more on this model?
with these types of problem and by no means is it just Aston the way things are handled can be very poor, this is not Aston Martin's fault, many tech's will do a clear and reset not saving the original codes and send it out saying let see what happens, this info can be vital in early diagnosis, to many times faults are dismissed as oh that's normal, if faults are recorded and stored data sent back to the manufacturer they have the bigger picture, and can react sooner, you will probably find that information of this nature comes to light on forums like this first,
there are some very simple test methods available, but i do not know of one dealer who uses them, basically it monitors a car while the customer drives it, saving time on workshop visits and techs driving round in cars trying to replicate a fault, with a few changes the whole experience could be improved and faults fixed, the difficult part is getting the front line staff to take these faults seriously and get them reported back, i am positive this is what Aston want and some of the people who work in the dealerships are fantastic, but by that measure some are not, and if three people are involved in dealing with a fault (tech, receptionist, service advisor, apprentice, etc etc) it only takes one to let the whole system down,
Frustrating but true imho
Every manufacturer suffers this, they do not want a reputation of poor quality or unreliability,
oceantools said:
Oh dear. Sounds very familiar! Mine has been sat on the driveway un-useable for 4-5 weeks now. They say it will be April before the new fuel tank arrives so, until then, she's filling up with water due to the leaking door seals... I've asked Aston for some compensation but they told me in no uncertain terms what to do!!
On the other hand my new X5 arrived on Thursday. The build quality is fabulous with not a squeak or rattle to be heard!!
Thats appalling -- not being able to use your Aston for 4-5 weeks. Are you not steaming with them?On the other hand my new X5 arrived on Thursday. The build quality is fabulous with not a squeak or rattle to be heard!!
Rapidly going against the idea of an AMV8, hopefully not take that view with Aston as a whole.
rick-dms- said:
Every manufacturer suffers this, they do not want a reputation of poor quality or unreliability,
I agree with what you said Rick but I doubt a failure like this could exist over 2 years in lets say a BMW. It's a complete engine cut out and that can be rather dangerous in certain siutations. I have read here that the failure even occured in the N24 race cars. Those cars are fully equipped with data logging and engine monitoring systems and tracking down the failure should be fairly straight forward.
superlightr said:
oceantools said:
Oh dear. Sounds very familiar! Mine has been sat on the driveway un-useable for 4-5 weeks now. They say it will be April before the new fuel tank arrives so, until then, she's filling up with water due to the leaking door seals... I've asked Aston for some compensation but they told me in no uncertain terms what to do!!
On the other hand my new X5 arrived on Thursday. The build quality is fabulous with not a squeak or rattle to be heard!!
Thats appalling -- not being able to use your Aston for 4-5 weeks. Are you not steaming with them?On the other hand my new X5 arrived on Thursday. The build quality is fabulous with not a squeak or rattle to be heard!!
Rapidly going against the idea of an AMV8, hopefully not take that view with Aston as a whole.
DB9 and V8 are in my opinion two of the most beautiful cars ever penned but these types of stories just scare me off. Porsche have similar issues with certain engines going pop and are also in denial of a blatant design fault.
just to clarify i see loads of V8 Vantages that have not experienced this problem, people do not tend to post when everything is fine, and personally i think Aston's in general improve year after year, i see less and less what you would call common problems across a range, ie like the coil pack problems on the DB7 and ASM issues with the Vanquish, and don't get me started on other makes,
you have gotta love them
you have gotta love them
I've asked Chris baker, the general manager of after sales at Aston, to do something about the fact that the car has now been sat on my driveway in an unusable state. I've not received a reply from them nor from the dealer who has been cc'ed my emails. The car is only 15 months old, is still under warranty but is being ignored by Aston.
If you are looking at an Aston, I'd be wary - very wary. Sure, it's a very pretty car but there are a lot of issues with them and, when things go wrong, Aston and their dealers don't seem to give a damn.
I'm absolutely seething but am not sure what to do next.
If you are looking at an Aston, I'd be wary - very wary. Sure, it's a very pretty car but there are a lot of issues with them and, when things go wrong, Aston and their dealers don't seem to give a damn.
I'm absolutely seething but am not sure what to do next.
oceantools said:
I've asked Chris baker, the general manager of after sales at Aston, to do something about the fact that the car has now been sat on my driveway in an unusable state. I've not received a reply from them nor from the dealer who has been cc'ed my emails. The car is only 15 months old, is still under warranty but is being ignored by Aston.
If you are looking at an Aston, I'd be wary - very wary. Sure, it's a very pretty car but there are a lot of issues with them and, when things go wrong, Aston and their dealers don't seem to give a damn.
I'm absolutely seething but am not sure what to do next.
I'd phone the factory and ask to speak to Ulrich Bez. He won't take the call but his assistant will. Make it clear that you are not getting satisfaction.If you are looking at an Aston, I'd be wary - very wary. Sure, it's a very pretty car but there are a lot of issues with them and, when things go wrong, Aston and their dealers don't seem to give a damn.
I'm absolutely seething but am not sure what to do next.
I've done this to CEOs of banks and while the CEO won't take the call his assistant will generally take charge of the issue to resolution.
Never write letters - waste of time. Personalise the issue and make sure the other person feels personally responsible to fix this issue....
oceantools said:
That's a good idea. I think I might just do that! Watch this space.....
It's worth mentioning that there are other folks out there who have encountered this.I know that the guys at Aston Martin Cambridge have seen this thread (hello Andy, hello Martin) and it's not an isolated issue.
One customer is a pain but several causes a big scene...
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