v8 vantage aftermarket exhaust

[bogie]

astontec1 said:

Please refur to your handbook page c.4 " What is not coverd " Failure to use aston martin specified parts or fluids during a warranty repair.

Any modification of the vehicle or parts which is not authorised by aston martin, including ANY engine performance enhancement modifications.

Aston martin are finding it hard at the moment, if your engine was to blow and they find out you have fitted non authorised parts, They would not pay the claim.

Ov corse rick-derby will say its ok, its the only work they can do, the same with other NON Authorised dearlers.

thats different to what my dealer said

they said each warranty claim is individual and it would have to be proven that the parts fitted caused it

a non standard back box cannot cause an oil leak in the engine etc so I wouldnt be too happy if they tried to say that it did...thats just crazy

just the same as tinted windows couldnt cause the paint to come off your doors

sure, I can understand if you fit some hot cams and remap the engine and it blows up, you havnt got a leg to stand on, but I cant imagine they would be so petty to try and refuse any claims because you havnt fitted Aston Martin official dust caps or such like LOL

[Stuart Dickinson]

bogie said:

they said each warranty claim is individual and it would have to be proven that the parts fitted caused it

Correct. There is also legal precedent with a large number of manufacturers which show it is incumbent upon the manufacturer to prove that the modification caused the failure.

[Murph7355]

astontec1 said:

...
Ov corse rick-derby will say its ok, its the only work they can do, the same with other NON Authorised dearlers.

Before posting inflammatory comments with your first post, it might be worthwhile doing a bit of background reading on the site to see just how much help Rick provides owners (gratis) and how well respected he is by a serious amount of owners.

It might also be worth straightening out your facts somewhat.

Authorised Aston dealers are evidently finding it tough if they have to cast doubt on their competitors in this way. Hopefully your paymasters don't have the same attitude or you'll no doubt find yourself working in a Toyota dealer soon, fixing brake pedals.

[IM NUTS2]

astontec1 said:

...
Ov corse rick-derby will say its ok, its the only work they can do, the same with other NON Authorised dearlers.

Am i not mistaken that trading standard's have changed the rules so you can now have ANY service or repair work carried out at a dodgy back street garage like hmm say DMS and it WILL NOT VOID your warranty as long as the work is carried out to Aston's standards?

Looks like your in the clear Rick

i take it you read a hand book from an older Aston!

Edited by IM NUTS2 on Friday 12th February 22:44

[rick-derby-]

read we have considered this option, but found it overrated, what there are manuals and instructions, we will just blunder on regardless in our back street garage under funded and over worked, and i am sure once we are transported from the 1900's into an era with that lectricity stuff, and something we call the tinterweb, lol is this all a dream, will we ever be good enough to have at least one happy customer, lol

[Rikvan]

rick-derby- said:

read we have considered this option, but found it overrated, what there are manuals and instructions, we will just blunder on regardless in our back street garage under funded and over worked, and i am sure once we are transported from the 1900's into an era with that lectricity stuff, and something we call the tinterweb, lol is this all a dream, will we ever be good enough to have at least one happy customer, lol

keep up the good work Rick, imagine how busy you will be when electricity gets to Derby;)

[GlynV8]

Not a great first post.
astontec1 may want to consider why a very large number of AM owners much prefer to use the services of Rick at DMS instead of the authorised dealer network?
Maybe it has something to do with the attitude to the customer?
Rick is open, honest and welcomes feedback.
In contrast the post of astontec1 is somewhat arrogant and gives the impression that all AM are ignorant fools.
If that is the choice, it is an obvious one.
Personally I have concerns with the authorised network training, as clearly it does not cover basics like spelling and grammar.

[rick-derby-]

There is a positive that it shows that there are people with in the Aston Martin dealer network who are very passionate about the brand and are willing to step up and try to defend and promote them, unfortunately this has come across in a misguided way,

[bogie]

I think that a *real* technician at Aston dare not post such legal mumbo jumbo on a public forum for fear of their job ....I do know that *real* senior AM employees are on here, and none of them have commented ?

maybe an email to their marketing and customer care dept, pointing out this post, will get the owners on here an "official" statement

[Steve*B]

bogie said:

maybe an email to their marketing and customer care dept, pointing out this post, will get the owners on here an "official" statement

Personally, I wouldn't. This might open up a whole can of worms for everyone with non AM gear fitted.

[bogie]

should have been a wink on the end there

every car maker deals with this kind of thing (the fitment of non OE parts), and has done for quite some years now, its really nothing new and groundbreaking that someones fitted a different exhaust back box, and then made a warranty claim for something else..

Ive never come across any legal way they can refuse to warranty a product because you changed something on it, that has no affect on the part you are claiming for

it would cost them more in court costs, than giving you a whole new car, particularly in the US market LOL

"oh sir, you fitted non AM wiper blades - your claim for a blown head gasket will not be honoured" ...I dont think it would last long in court that one !

[Steve*B]

bogie said:

"oh sir, you fitted non AM wiper blades - your claim for a blown head gasket will not be honoured" ...I dont think it would last long in court that one !

Ah, but we're talking about a form of 'insurance' here and, trust me, there is no logic as far as the underwriters are concerned. As an example, my insurers just dropped me as a customer because of the so called 'mods', albeit official AM ones.

Just out of interest, those with an after market exhaust, have you declared the fact to your insurers?

[bogie]

Steve*B said:

bogie said:

"oh sir, you fitted non AM wiper blades - your claim for a blown head gasket will not be honoured" ...I dont think it would last long in court that one !

Ah, but we're talking about a form of 'insurance' here and, trust me, there is no logic as far as the underwriters are concerned. As an example, my insurers just dropped me as a customer because of the so called 'mods', albeit official AM ones.

Just out of interest, those with an after market exhaust, have you declared the fact to your insurers?

ah ...yes, the aftermarket/extended warranty, rather than the original manufacturer product warranty are usually different ...lots of small print there to be cautious of

[Steve*B]

Steve*B said:

Just out of interest, those with an after market exhaust, have you declared the fact to your insurers?

Thought that might kill the thread