#Nissan? Never Again! Part II

#Nissan? Never Again! Part II

Author
Discussion

bigvanfan

378 posts

133 months

Monday 27th November 2017
quotequote all
Hammer67 said:
my ignored post on another thread said:
Failed as in some sort of breakage or failed as in worn out?
No warranty will pay for worn out clutches. Nothing has failed, it has reached the end of its life.
You ride the clutch repeatedly over 25000 miles in a way that makes it continually slip and/or overheat it will rapidly wear out.
For Nissan to have refused to help, I'm guessing all the clutch components are intact but worn out, £1800 suggests it was severely worn requiring a new flywheel.
If you have paid for this job and don't believe Nissan, request the old parts to be returned, you own them after all, and get them inspected by an expert and go legal.
You’re right you know you are guessing

Burgerbob

485 posts

78 months

Monday 27th November 2017
quotequote all
mccarthm said:
My car has a 3 year warranty. To keep that warranty it needs to be repaired by Nissan. When I get rid of the car - which I will ASAP - I will only be able to sell on the warranty if it is still valid. Silly? Bit harsh.
I'm no expert on this, but this page from a local Derby garage says different and quotes EU law...

http://www.aaronsautos.co.uk/block-exemption/


mccarthm

Original Poster:

25 posts

78 months

Monday 27th November 2017
quotequote all
This is interesting thanks. Too late for me but others might learn from it.

Plate spinner

17,729 posts

201 months

Monday 27th November 2017
quotequote all
1min on google would have helped you.

shavermcspud

111 posts

94 months

Monday 27th November 2017
quotequote all
confused

"I bought the car brand new last year and it had a mileage of 25,000"

Did it have 25,000 Miles when the clutch failed or when you purchased it "Brand New"?

Pica-Pica

13,828 posts

85 months

Monday 27th November 2017
quotequote all
geeks said:
Nissan dorma -- none shall sleep (apologies to Puccini's Nessun Dorma)

mccarthm

Original Poster:

25 posts

78 months

Monday 27th November 2017
quotequote all
Platespinner Not when you are stranded in the rain and have to make quick decisions because you are at work and need to complete your journey asap.

cuprabob

14,675 posts

215 months

Monday 27th November 2017
quotequote all
Nissan don't honour your warranty and use the "wear and tear exclusion" as an excuse but you give Nissan £1,800 to replace the clutch but didn't want to take it an indie to get done as you thought it would invalidate the warranty.

The irony is strong smile


mccarthm

Original Poster:

25 posts

78 months

Monday 27th November 2017
quotequote all
So you would have ignored the fact that you have roadside assistance and paid to get it towed to your indie?

saaby93

32,038 posts

179 months

Monday 27th November 2017
quotequote all
cuprabob said:
Nissan don't honour your warranty and use the "wear and tear exclusion" as an excuse but you give Nissan £1,800 to replace the clutch but didn't want to take it an indie to get done as you thought it would invalidate the warranty.

The irony is strong smile
Its not strong at all - at least not from the OP's side
That's just the sort of situation you get caught in

Youve done what you think right allow the manufacturers dealer to get it back to base where they dismantle it

At what point do they tell you the cost of the job and whether they think its a manufacturing issue or wear and tear
How can you challenge it?
What do you drive about in?
Easiest to pay up, get the car then argue about it afterwards
they know that

mccarthm

Original Poster:

25 posts

78 months

Monday 27th November 2017
quotequote all
Thanks Saaby93. I’m new to this forum and was beginning to think its aim was to try to belittle people who breakdown.

samoht

5,736 posts

147 months

Monday 27th November 2017
quotequote all
I rented a QQ recently, which introduced me to the joys of the electronic handbrake. One of the features of this is that it will automatically release when you let the clutch in, to 'pull' the car off the handbrake so to speak. It seemed to me that using this feature would wear the clutch more than a normal manual pull-away, where I would release the handbrake fully first (unless doing a hill start), because you are building up more load on the drivetrain before it releases.

Does your QQ have an electronic handbrake? Do you 'pull' the car off it as I have described? I just thought this could possibly be a factor in the discrepancy between your 40 years of driving with never a clutch-related problem, and the clutch dying at 25k on this QQ ? Alternatively or additionally, a slight miscalibration of the electronics could be resulting in overloading the clutch in this scenario.


On an separate note - has anyone else had this sort of sudden, catastrophic clutch failure? I wore out the clutch on my RX-7, it slipped a bit mid-overtake at peak torque, but was otherwise fine. Car was totally driveable, took it to the garage and got a new clutch. Same with my S13. Even with cars putting out considerably more torque than stock, I've never had a sudden failure leaving me stranded, just occasional slip that lets me know it's time to book it in for a replacement.


Plate spinner

17,729 posts

201 months

Monday 27th November 2017
quotequote all
mccarthm said:
Platespinner Not when you are stranded in the rain and have to make quick decisions because you are at work and need to complete your journey asap.
Fair enough. I saw on your other thread that you kept the failed component.

Have you got an independent engineering report as to the cause of the failure in order to go into battle with Nissan? For £1,800 I'd be giving it a jolly good go.

mccarthm

Original Poster:

25 posts

78 months

Monday 27th November 2017
quotequote all
I have recovered the old components. I have spoken to an independent mechanic who tells me it Is nigh on impossible to prove that it was driver error OR that it was a component fault. But as the burden is on the consumer to prove their case you take a potentially costly risk by pursuing the case. And of course - the manufacturers know this.

saaby93

32,038 posts

179 months

Monday 27th November 2017
quotequote all
mccarthm said:
I have recovered the old components. I have spoken to an independent mechanic who tells me it Is nigh on impossible to prove that it was driver error OR that it was a component fault. But as the burden is on the consumer to prove their case you take a potentially costly risk by pursuing the case. And of course - the manufacturers know this.
What have you got - do they look like theyve failed?

mccarthm

Original Poster:

25 posts

78 months

Monday 27th November 2017
quotequote all
I got the clutch and the DMF but I’m no mechanic I’m afraid and as the independent guy says - it’s virtually impossible to establish true cause of failure.

Plate spinner

17,729 posts

201 months

Monday 27th November 2017
quotequote all
So the clutch is worn to failure as opposed to broken in half?

Turbojuice

601 posts

90 months

Monday 27th November 2017
quotequote all
mccarthm said:
I got the clutch and the DMF but I’m no mechanic I’m afraid and as the independent guy says - it’s virtually impossible to establish true cause of failure.
Fortunately for you, you're on pistonheads. Everyone here is a mechanic. Post pics!

saaby93

32,038 posts

179 months

Monday 27th November 2017
quotequote all
you havent really got an engineers report

At least both were changed
https://www.honestjohn.co.uk/askhj/answer/43783/pr...

Plate spinner

17,729 posts

201 months

Monday 27th November 2017
quotequote all
Turbojuice said:
mccarthm said:
I got the clutch and the DMF but I’m no mechanic I’m afraid and as the independent guy says - it’s virtually impossible to establish true cause of failure.
Fortunately for you, you're on pistonheads. Everyone here is a mechanic. Post pics!
You may be speaking in jest, but there are a lot of very knowledgeable people on PH who are good and being able to point you in the right direction.

Agree though OP, can't hurt to post the pics.