EGR Fire - Technical Campaign - N47, B47 and N57
Discussion
Mine went in last Friday and was told that it needed the EGR replacing and there were another 140 cars before mine at the dealership, therefore expect a 3 week wait. Got a call yesterday saying all done. Not sure if they’ve cleared all the cars before mine or whether the parts are supplied by chassis number and therefore pot luck.
Had a Hyundai i40 estate delivered to me last Friday evening which was OK for my commute and picked up my car this morning.
No issues apart from someone has reset the memory seats....
Had a Hyundai i40 estate delivered to me last Friday evening which was OK for my commute and picked up my car this morning.
No issues apart from someone has reset the memory seats....
Just read this thread after getting a recall letter for my car (2014 F11 502d). The letter advised phoning BMW emergency services if I'd experienced any of the list of related symptoms (I have had drivetrain errors, coolant errors, had to top up the coolant, and also had various "low power" error messages).
The bloke at BMW emergency services suggested booking it in at my local dealership and BMW would provide a free loan car, however the local dealership has just said that it can't be done until 9th April, and that I should continue using it as normal til then. I asked about the replacement car and said theyll only provide one if it needs to be kept in longer than 1 day. Reading the above messages, that doesn't sound right. I'm using it on a daily basis anyway but I thought they'd be taking it straight in? Should the BMW dealership be recommending that I use it for another month? I've got numerous 300+ mile days to do for work between now and then. Not sure what to do....
The bloke at BMW emergency services suggested booking it in at my local dealership and BMW would provide a free loan car, however the local dealership has just said that it can't be done until 9th April, and that I should continue using it as normal til then. I asked about the replacement car and said theyll only provide one if it needs to be kept in longer than 1 day. Reading the above messages, that doesn't sound right. I'm using it on a daily basis anyway but I thought they'd be taking it straight in? Should the BMW dealership be recommending that I use it for another month? I've got numerous 300+ mile days to do for work between now and then. Not sure what to do....
TeaNoSugar said:
Just read this thread after getting a recall letter for my car (2014 F11 502d). The letter advised phoning BMW emergency services if I'd experienced any of the list of related symptoms (I have had drivetrain errors, coolant errors, had to top up the coolant, and also had various "low power" error messages).
The bloke at BMW emergency services suggested booking it in at my local dealership and BMW would provide a free loan car, however the local dealership has just said that it can't be done until 9th April, and that I should continue using it as normal til then. I asked about the replacement car and said theyll only provide one if it needs to be kept in longer than 1 day. Reading the above messages, that doesn't sound right. I'm using it on a daily basis anyway but I thought they'd be taking it straight in? Should the BMW dealership be recommending that I use it for another month? I've got numerous 300+ mile days to do for work between now and then. Not sure what to do....
If you call BMW emergency service number on the letter and explain you have had the warning message come up, they will offer to recover the car from where you are, or arrange for you to take it straight into the local dealer. Enterprise are on the ball with this and will prob call you within an hour of the call to BMW to arrange your hire car. The bloke at BMW emergency services suggested booking it in at my local dealership and BMW would provide a free loan car, however the local dealership has just said that it can't be done until 9th April, and that I should continue using it as normal til then. I asked about the replacement car and said theyll only provide one if it needs to be kept in longer than 1 day. Reading the above messages, that doesn't sound right. I'm using it on a daily basis anyway but I thought they'd be taking it straight in? Should the BMW dealership be recommending that I use it for another month? I've got numerous 300+ mile days to do for work between now and then. Not sure what to do....
Same here for me, daily long mway commute so didnt want to risk driving it...
Hire car now for about 3 weeks
S8QUATTRO said:
TeaNoSugar said:
Just read this thread after getting a recall letter for my car (2014 F11 502d). The letter advised phoning BMW emergency services if I'd experienced any of the list of related symptoms (I have had drivetrain errors, coolant errors, had to top up the coolant, and also had various "low power" error messages).
The bloke at BMW emergency services suggested booking it in at my local dealership and BMW would provide a free loan car, however the local dealership has just said that it can't be done until 9th April, and that I should continue using it as normal til then. I asked about the replacement car and said theyll only provide one if it needs to be kept in longer than 1 day. Reading the above messages, that doesn't sound right. I'm using it on a daily basis anyway but I thought they'd be taking it straight in? Should the BMW dealership be recommending that I use it for another month? I've got numerous 300+ mile days to do for work between now and then. Not sure what to do....
If you call BMW emergency service number on the letter and explain you have had the warning message come up, they will offer to recover the car from where you are, or arrange for you to take it straight into the local dealer. Enterprise are on the ball with this and will prob call you within an hour of the call to BMW to arrange your hire car. The bloke at BMW emergency services suggested booking it in at my local dealership and BMW would provide a free loan car, however the local dealership has just said that it can't be done until 9th April, and that I should continue using it as normal til then. I asked about the replacement car and said theyll only provide one if it needs to be kept in longer than 1 day. Reading the above messages, that doesn't sound right. I'm using it on a daily basis anyway but I thought they'd be taking it straight in? Should the BMW dealership be recommending that I use it for another month? I've got numerous 300+ mile days to do for work between now and then. Not sure what to do....
Same here for me, daily long mway commute so didnt want to risk driving it...
Hire car now for about 3 weeks
Go Compare said:
However I’m starting to feel increasingly annoyed at the costs I’m incurring as result of being sold what the manufacturer deems to be an unsafe product. Those of us who have cars in quarantine are still subject to depreciation on a car we don’t have the use of, as well as the costs of taxing and insuring the vehicle.
This is the thing that’s starting to annoy me now, paying finance and insurance on a car that I can’t use. I am grateful to be mobile but I don’t pay all that money a month to drive around in an astra! Mines been away 5 weeks today and they still have no idea when I’ll get it back. Wouldn’t mind so much if I actually had a date it was coming back rather than an answer of haven’t got a clue. Do any of you Tech Guys know what the replacement EGR cooler mod is? Is it just a better manufactured ver of the faulty ones or a redesign?
Talking to pals in road transport and in big agri businesses, it sounds as if brands that went with EGR systems have had lots of problems compared to vehicles and machine going down the Add-Blu route. Some BMWs use Ad-Blu I think. No knowledge of those but would be interesting to hear about.
My 530d GT will be 10 weeks gone on Wednesday.
Talking to pals in road transport and in big agri businesses, it sounds as if brands that went with EGR systems have had lots of problems compared to vehicles and machine going down the Add-Blu route. Some BMWs use Ad-Blu I think. No knowledge of those but would be interesting to hear about.
My 530d GT will be 10 weeks gone on Wednesday.
digBMW said:
Do any of you Tech Guys know what the replacement EGR cooler mod is? Is it just a better manufactured ver of the faulty ones or a redesign?
Talking to pals in road transport and in big agri businesses, it sounds as if brands that went with EGR systems have had lots of problems compared to vehicles and machine going down the Add-Blu route. Some BMWs use Ad-Blu I think. No knowledge of those but would be interesting to hear about.
My 530d GT will be 10 weeks gone on Wednesday.
...dont think BMW are doing well with Ad-Blu either...Talking to pals in road transport and in big agri businesses, it sounds as if brands that went with EGR systems have had lots of problems compared to vehicles and machine going down the Add-Blu route. Some BMWs use Ad-Blu I think. No knowledge of those but would be interesting to hear about.
My 530d GT will be 10 weeks gone on Wednesday.
https://europe.autonews.com/automakers/daimler-bmw...
...mine has been in for three and a half weeks and counting...Service department never available on the phone and not returning my calls....
bbunited said:
Well mine is now ready to be collected. Went in 2 weeks ago at Sytner Solihull and just had a call that they had a big batch of EGR’s come in at the weekend and mines been done. 640d
Pick it up tomorrow morning. Fingers crossed. I may scan error codes when it comes back.
Good news! Pick it up tomorrow morning. Fingers crossed. I may scan error codes when it comes back.
Well, my loaner was dropped off yesterday, a '68' plate 435d MSport+, and that's mine just departed on the back of a flatbed [long story].
With it drinking a quantity of coolant previously, I'm fairly certain it will be getting held at BMW, then we'll need to see what happens with respect to a loan car for the longer term.
Probably better phone the BMW dealer actually, the 435d is meant to be going back to them tomorrow morning at 9:00am according to the paperwork.
With it drinking a quantity of coolant previously, I'm fairly certain it will be getting held at BMW, then we'll need to see what happens with respect to a loan car for the longer term.
Probably better phone the BMW dealer actually, the 435d is meant to be going back to them tomorrow morning at 9:00am according to the paperwork.
I've just cancelled my booking as I have a holiday booked and I don't want to be going on it in some non-BMW litter (or, worse still, my wife's Balloongo). My X3 has been running fine, with none of the symptoms listed on BMW's letter, so I'll take my chances. Just in case, I'll take BMW ES 'phone number with me.
As of today, the next available appointments at Cooper Sunderland are May 1st. The call-centre person was unable to comment on whether the supply of parts has improved.
As of today, the next available appointments at Cooper Sunderland are May 1st. The call-centre person was unable to comment on whether the supply of parts has improved.
Gassing Station | BMW General | Top of Page | What's New | My Stuff