Mismatched tyres from BMW

[smashy]

Well done RJ great result ,rightly so.

[Hashtaggggg]

RJWR said:

Hello all,

So today BMW have replaced both rear tyres with a new set of Bridgestone Potenza S001 RFT. They have apologised and started an internal investigation into how they can sell a car with mismatched tyres, as well as non runflat and runflat.

The issues were not just the speed rating, they were concerned about the tyres not being BMW approved and not informing me, not run flats and not informing me and the fact the speed rating was not appropriate for the car.

According to Sytner, the car should not have passed through their PDI without someone picking up on the tyres. The fact they ordered and supplied the new set is being looked into.

Anyway, those of you buying a car from BMW on the AUC programme, make sure you look at the rubber in detail before leaving.

Good result, and the correct one!

[bigandclever]

RJWR said:

gts.981 said:

Can’t you read?
Because as far as I’m aware most tyres have the brand name written on the side of the tyre. Can you tell us what it says there or load a photo? Cheers.

No I'm completely illiterate.

I've mentioned the brand many times and I've also posted photos.

You mentioned the brand once and the brand name is noticeably absent in shot.

Still, good result on the replacement tyres

[anonymous-user]

bigandclever said:

You mentioned the brand once and the brand name is noticeably absent in shot.

Still, good result on the replacement tyres

I saw your name and wanted to be big and clever...

[RammyMP]

Good outcome, well done.

[anonymous-user]

It's a very good result thanks all. Hopefully this topic will flag up to others who might end up in the same situation

[pincher]

Wonder if 320d will be back to tell you that the AUC is wrong and shouldn’t have said that

[farbbm]

Just to add my recent experience of purchasing an AUC car, when doing the deal remotely, I was advised it had 3 new tyres after going through the workshop as part of the pre sale prep. I was pleased to see that when I came to pick it up, they were the correct Dunlop Sport Maxx's,

[Hashtaggggg]

pincher said:

Wonder if 320d will be back to tell you that the AUC is wrong and shouldn’t have said that

He is walking the dog

[pincher]

The poor thing will be on stumps by now

[320d is all you need]

pincher said:

Wonder if 320d will be back to tell you that the AUC is wrong and shouldn’t have said that

I'm happy he got the result he wanted.

For me, I would have inspected the tyres immediately at collection / delivery, to only go through this path after 4/5/6 months, to me, seems dis ingenuous.

But hey ho - it makes no difference to me

[anonymous-user]

320d is all you need said:

I'm happy he got the result he wanted.

For me, I would have inspected the tyres immediately at collection / delivery, to only go through this path after 4/5/6 months, to me, seems dis ingenuous.

But hey ho - it makes no difference to me

I did inspect the tyres. I noticed that it was a cheap brand. I didn't however think to check the speed rating, if they were run flats or not. What I saw was a set of new tyres on the rear and nearly new fronts.

BMW were trusted to provide the correct tyres for the vehicle as per their conditions.

It could have been a genuine error by them, I'm pleased they handled this the way they did

[ukpolak]

Good outcome.

Tbh for all of the “doubters”, to what extent should we verify (/forensically audit) every other assertion or assumption? Is there a checklist?

Of course cars are sold as seen etc but mixing up RFs and non-RFs or fitting unapproved / incorrectly rated equipment is awful. That’s one of the reasons why one would purchase AUCs from BMW over independent garages where there could be less come back and at least this gives some good-will and the OP “may” come back for servicing or for future purchases.

Great result in the end and I’m glad the dealer sided with common sense.

[dasbimmerowner]

This is the only appropriate result really. I mean who the hell starts checking speed ratings on tyres when buying an AUC ? The same people who take a sample to check a cars running the right oil and get their torque wrenches out to check those wheel nuts and so on. That's why AUC exist.

[anonymous-user]

ukpolak said:

Good outcome.

Tbh for all of the “doubters”, to what extent should we verify (/forensically audit) every other assertion or assumption? Is there a checklist?

Of course cars are sold as seen etc but mixing up RFs and non-RFs or fitting unapproved / incorrectly rated equipment is awful. That’s one of the reasons why one would purchase AUCs from BMW over independent garages where there could be less come back and at least this gives some good-will and the OP “may” come back for servicing or for future purchases.

Great result in the end and I’m glad the dealer sided with common sense.

Thank you ukpolak. It is exactly why I purchased from a main dealer. I do however think it is a genuine mistake by someone within their business. I do not think it was done with any malicious intent eg wanting to cut corners or save money. I do though think that a closer inspection by the dealer is required before letting vehicles go, in particular with mixing runflats and non runflats. Although I'm not sure if thats an issue or not, but it's not something I'd willingly do.

[Hashtaggggg]

dasbimmerowner said:

This is the only appropriate result really. I mean who the hell starts checking speed ratings on tyres when buying an AUC ? The same people who take a sample to check a cars running the right oil and get their torque wrenches out to check those wheel nuts and so on. That's why AUC exist.

"320D is all you need" does.

(I bet he has never done this in truth)

[smashy]

Yes the whole point of buying AUC so you dont have to check things like tyres....well you would hope

I got a puncture in cornwall in the rain 9 at night thankfully I was on runflats ( believe me goodyear eagle f1 assymetric 3's are really good) Next day Kwikfit. You would hope for a decent job yes? So no I did not check anything. However both rears needed doing so one was the puncture I got both. One tyre was overinflated by about 20% and the other was under inflated 20% a local guy in another part of cornwall sorted it.Then months later at home for mot I found out they had put tyres on that usually go on a 5 series . Seems you have to be on the ball whatever you do these days.

Edited by smashy on Tuesday 6th April 16:09

[320d is all you need]

Hashtaggggg said:

dasbimmerowner said:

This is the only appropriate result really. I mean who the hell starts checking speed ratings on tyres when buying an AUC ? The same people who take a sample to check a cars running the right oil and get their torque wrenches out to check those wheel nuts and so on. That's why AUC exist.

"320D is all you need" does.

(I bet he has never done this in truth)

I would just look at the tyres and check their brand, if they were a good quality tyre, no problem. Would I check the speed rating? not specifically, I just look for a good brand.

For me, the speed rating is of no issue because they are still rated for 167 MPH which is much higher than the car can drive at. So that wouldn't be an issue And I would have asked what tyres it's on prior to delivery and negotiated a new set of my own choice into the deal

AUC or not I still inspect the car to my own satisfaction, AUC means nothing if you understand it, BMW/Audi/VW - Then again, I'm very unlikely to buy from a dealer

Anyway I'm not here to argue , it's clear I'm in the minority viewpoint, it's just an opinion end of the day - Glad thread starter got it sorted to his satisfaction

[Driver101]

dasbimmerowner said:

This is the only appropriate result really. I mean who the hell starts checking speed ratings on tyres when buying an AUC ? The same people who take a sample to check a cars running the right oil and get their torque wrenches out to check those wheel nuts and so on. That's why AUC exist.

I check the tyres on all cars I buy. I thought that would be a very standard thing to do? It's an easy thing to check. You're checking the car for marks and damage including the wheels.

If I'm buying a 300+ bhp car I expect to see premium tyres. If I seen an unknown brand it would set my alarm bells ringing.

The tyre rating was W, which is 168mph. The car does 155mph.

AUC gets away with murder as people like yourself are too trusting. This forum is a car forum where people are more knowledgeable than your average car buyer. Read this forum for how many people have still been caught out by AUC schemes.

Don't trust the AUC is selling you a better car. It'll have faults, it'll have accident repairs, it'll have cheap fixes and unfixed damage. Loads will have cheap tyres and a mechanic who has been economical with the truth when checking things brake wear. It might also previously been a complete write off and they failed to notice.

smashy said:

Yes the whole point of buying AUC so you dont have to check things like tyres....well you would hope

I got a puncture in cornwall in the rain 9 at night thankfully I was on runflats ( believe me goodyear eagle f1 assymetric 3's are really good) Next day Kwikfit. You would hope for a decent job yes? So no I did not check anything. However both rears needed doing so one was the puncture I got both. One tyre was overinflated by about 20% and the other was under inflated 20% a local guy in another part of cornwall sorted it.Then months later at home for mot I found out they had put tyres on that usually go on a 5 series . Seems you have to be on the ball whatever you do these days.

Edited by smashy on Tuesday 6th April 16:09

Again I'm shocked that you need someone to check your tyre pressure and someone to tell you you've got the wrong size of tyres on.

I check my pressures on a very regular basis.

I check my tyres and wheels immediately after leaving the tyre fitter. I make sure my wheels haven't been marked and the right tyres have been fitted.

Edited by Driver101 on Tuesday 6th April 16:55

[smashy]

........Well I must start getting anal.Dont be too shocked some people just live their life. A few miles in the tyre pressure guage come on. .....I must get more like my sad manager I worked for everything written down and doublechecked with his stupid monotonous voice.

Edited by smashy on Tuesday 6th April 17:56