Jag XFR knocking noise from engine, very worrying
Discussion
Another update
Jaguar UK have called me and said that there will be no contribution to the cost of replacing a SC. They feel that as the car is 8 years old, i have to pay the full amount. They cannot explain why the fault occurred so close to the major service, but there is no movement from them. Even though i mentioned the JTB, they told me that this JSB is not on their system and not associated to my car. What this means, i don't know, but the JTB00349v2, which outlines the nose cone repair, is not valid by JAG UK.
I have spoken to the JDM and they have still not tested the oil for metal, or for oil pressure.
I've asked them to carry our the test on the pulley, to hold it whilst the car is rev'd to see if there is still a knocking noise, whilst the mills are prevented from moving; I'm still waiting on an answer. I'm also still waiting on them to let me know if there is a knocking noise and a rough feeling when rotating the pulley by hand.
They've not responded to my question to error codes that were thrown up, the model/part number of the supercharger or why they feel it's the SC at fault rather than the engine.
I've spoken to a few independents now and they seem to thing that the isolating springs have gone, in the nose of the SC. A relatively cheaper repair, if this is the problem.
Look like i'm going to have to go back to the JMD, carry out the test myself and the get the car over to an indy, so that they can repair the SC.
I'll update again, once i have news on the pulley test and progression of the movement of the car and where it goes.
Jaguar UK have called me and said that there will be no contribution to the cost of replacing a SC. They feel that as the car is 8 years old, i have to pay the full amount. They cannot explain why the fault occurred so close to the major service, but there is no movement from them. Even though i mentioned the JTB, they told me that this JSB is not on their system and not associated to my car. What this means, i don't know, but the JTB00349v2, which outlines the nose cone repair, is not valid by JAG UK.
I have spoken to the JDM and they have still not tested the oil for metal, or for oil pressure.
I've asked them to carry our the test on the pulley, to hold it whilst the car is rev'd to see if there is still a knocking noise, whilst the mills are prevented from moving; I'm still waiting on an answer. I'm also still waiting on them to let me know if there is a knocking noise and a rough feeling when rotating the pulley by hand.
They've not responded to my question to error codes that were thrown up, the model/part number of the supercharger or why they feel it's the SC at fault rather than the engine.
I've spoken to a few independents now and they seem to thing that the isolating springs have gone, in the nose of the SC. A relatively cheaper repair, if this is the problem.
Look like i'm going to have to go back to the JMD, carry out the test myself and the get the car over to an indy, so that they can repair the SC.
I'll update again, once i have news on the pulley test and progression of the movement of the car and where it goes.
XFRFred said:
Does anyone have the wording to the original version of JTB00349v2?
The v2 version doesn't seem to include my VIN number
XF (X250) 2010 to 2013 R47154 to S61361
Mine starts with SAJAC0 and is from 2009.
Thanks
Does anyone have any information on the previous version of the JTB?The v2 version doesn't seem to include my VIN number
XF (X250) 2010 to 2013 R47154 to S61361
Mine starts with SAJAC0 and is from 2009.
Thanks
thank you
Put the number into Google. The first return to the search is a link to a forum with a down load to what you have asked for. HTH
https://www.google.co.uk/url?sa=t&source=web&a...
Edited by melhookv12 on Tuesday 24th January 13:01
webby23 said:
Where in the UK are you?
There is a Facebook page of the Jaguar Drivers Club which has over 11000 members with experts available who could help with this, the diagnosis and the repair.
Have you spoke to Chris Isle at the Jag Specialist in Doncaster?
Thanks Webby, but i'm not on Facebook. Dropped out of that a few years back. Couldn't put up with the constant pics of food, stumpy legs at a beach/pool and people self promoting their "Amazing" lives. There is a Facebook page of the Jaguar Drivers Club which has over 11000 members with experts available who could help with this, the diagnosis and the repair.
Have you spoke to Chris Isle at the Jag Specialist in Doncaster?
Unfortunately Doncaster is way up north for me, i'm down in East London.
melhookv12 said:
Put the number into Google. The first return to the search is a link to a forum with a down load to what you have asked for. HTH
https://www.google.co.uk/url?sa=t&source=web&a...
Edited by melhookv12 on Tuesday 24th January 13:01
XFRFred said:
webby23 said:
Where in the UK are you?
There is a Facebook page of the Jaguar Drivers Club which has over 11000 members with experts available who could help with this, the diagnosis and the repair.
Have you spoke to Chris Isle at the Jag Specialist in Doncaster?
Thanks Webby, but i'm not on Facebook. Dropped out of that a few years back. Couldn't put up with the constant pics of food, stumpy legs at a beach/pool and people self promoting their "Amazing" lives. There is a Facebook page of the Jaguar Drivers Club which has over 11000 members with experts available who could help with this, the diagnosis and the repair.
Have you spoke to Chris Isle at the Jag Specialist in Doncaster?
Unfortunately Doncaster is way up north for me, i'm down in East London.
Hope the car gets sorted mate and feel free to join us all at Cosford on April 23rd
I have another update to this ongoing issue.
After an email yesterday and a phone call today, seems like it's more than just a supercharger that could be at fault
Email from yesterday:
Good Afternoon Mr Xfrfred,
At this moment in time we are looking into the noise further to confirm whether it is definitely from the supercharger or top of the engine. Unfortunately, the supercharger has its own oil and there is no pressure within that system. To look into it, we would need to strip the supercharger which is quite a few hours work. My manager is not in the business today but I will speak to him first thing tomorrow morning when he is back and have a conclusion for you.
Phone call today
They thought it was a supercharger, but may be from the top of the engine.
During testing and moving the car into the garage, the vehicle cut out. So they are going to take out the injectors and spark plugs to look at the bores, because of the following.
i) dropped a valve
ii) Supercharger could have broken up and dropped into the bore
To say i'm annoyed is an understatement and i really had to keep my cool to not loose it on the phone to the guy.
The fact that i'm being told different things is very unprofessional and i no longer have faith in the JMD. I'm also going to be having words with Jaguar UK, as i still have a case open with them, which they wanted to close the other week! The only positive is that the investigation work has been free so far.
I'm guessing that they may have taken the supercharger off, to look at the spark plugs, realised that it wasn't necessary at the time, because i've less than the 100k miles on the clock and then buggered something up.
After an email yesterday and a phone call today, seems like it's more than just a supercharger that could be at fault
Email from yesterday:
Good Afternoon Mr Xfrfred,
At this moment in time we are looking into the noise further to confirm whether it is definitely from the supercharger or top of the engine. Unfortunately, the supercharger has its own oil and there is no pressure within that system. To look into it, we would need to strip the supercharger which is quite a few hours work. My manager is not in the business today but I will speak to him first thing tomorrow morning when he is back and have a conclusion for you.
Phone call today
They thought it was a supercharger, but may be from the top of the engine.
During testing and moving the car into the garage, the vehicle cut out. So they are going to take out the injectors and spark plugs to look at the bores, because of the following.
i) dropped a valve
ii) Supercharger could have broken up and dropped into the bore
To say i'm annoyed is an understatement and i really had to keep my cool to not loose it on the phone to the guy.
The fact that i'm being told different things is very unprofessional and i no longer have faith in the JMD. I'm also going to be having words with Jaguar UK, as i still have a case open with them, which they wanted to close the other week! The only positive is that the investigation work has been free so far.
I'm guessing that they may have taken the supercharger off, to look at the spark plugs, realised that it wasn't necessary at the time, because i've less than the 100k miles on the clock and then buggered something up.
Supercharger broken up and dropped into the engine - bulls
t. There's nothing in a supercharger to do that, it's two long convoluted spinning rods. If bits of a supercharger had 'broken' up the supercharger wouldn't be turning and the engine would be in bits - not just making a bit of a rattle.
They haven't got a fecking clue have they. Shamefull. Are these really a jaguar main dealer?
And what's this crap about the oil got to do with anything? The supercharger , if it's still basically similar to the Eton's I swapped out on my XKR, has two main chambers. One contains the rotating vains and has no oil as that's where the air goes through, the other is where the gears are meshed to the pulley and is sealed, with a quantity of high quality gear oil injected in. You'd probably change that oil out once in a car's lifetime.
ETA again. - I'd be arranging for the car to be getting picked up and moved to a local specialist, which is maybe what the garage are hoping you will do.
t. There's nothing in a supercharger to do that, it's two long convoluted spinning rods. If bits of a supercharger had 'broken' up the supercharger wouldn't be turning and the engine would be in bits - not just making a bit of a rattle.They haven't got a fecking clue have they. Shamefull. Are these really a jaguar main dealer?
And what's this crap about the oil got to do with anything? The supercharger , if it's still basically similar to the Eton's I swapped out on my XKR, has two main chambers. One contains the rotating vains and has no oil as that's where the air goes through, the other is where the gears are meshed to the pulley and is sealed, with a quantity of high quality gear oil injected in. You'd probably change that oil out once in a car's lifetime.
ETA again. - I'd be arranging for the car to be getting picked up and moved to a local specialist, which is maybe what the garage are hoping you will do.
Edited by Piersman2 on Wednesday 25th January 15:14
Piersman2 said:
Supercharger broken up and dropped into the engine - bullst. There's nothing in a supercharger to do that, it's two long convoluted spinning rods. If bits of a supercharger had 'broken' up the supercharger wouldn't be turning and the engine would be in bits - not just making a bit of a rattle.
They haven't got a fecking clue have they. Shamefull. Are these really a jaguar main dealer?
And what's this crap about the oil got to do with anything? The supercharger , if it's still basically similar to the Eton's I swapped out on my XKR, has two main chambers. One contains the rotating vains and has no oil as that's where the air goes through, the other is where the gears are meshed to the pulley and is sealed, with a quantity of high quality gear oil injected in. You'd probably change that oil out once in a car's lifetime.
ETA again. - I'd be arranging for the car to be getting picked up and moved to a local specialist, which is maybe what the garage are hoping you will do.
Yep, unfortunately these are a JMD.t. There's nothing in a supercharger to do that, it's two long convoluted spinning rods. If bits of a supercharger had 'broken' up the supercharger wouldn't be turning and the engine would be in bits - not just making a bit of a rattle.They haven't got a fecking clue have they. Shamefull. Are these really a jaguar main dealer?
And what's this crap about the oil got to do with anything? The supercharger , if it's still basically similar to the Eton's I swapped out on my XKR, has two main chambers. One contains the rotating vains and has no oil as that's where the air goes through, the other is where the gears are meshed to the pulley and is sealed, with a quantity of high quality gear oil injected in. You'd probably change that oil out once in a car's lifetime.
ETA again. - I'd be arranging for the car to be getting picked up and moved to a local specialist, which is maybe what the garage are hoping you will do.
Edited by Piersman2 on Wednesday 25th January 15:14
Inside is engine bay is the Eaton r1900 TVS, so you're right in the sense of the two chambers. One with the blades and then the nose cone with all the gears springs etc.
Oh hell this it not turning out well,
It sounds like you have taken legal advice about leaving it with them - but in case you haven't then please do so. Hopefully you have most, if not all of the situation and timeline recorded - which I fear you are going to need in court. This kind of thing happened a while ago with a JEC member and an XKR and the dealer EVENTUALLY admitted they had run the engine without oil after a service. A factory replacement engine was fitted.
I cannot get my head around why, if they have run the engine without oil, that the supercharger can be involved when it has a separate oil supply.
Although I agree partially with Piersman it has been known with piston engined aircraft for them to ingest foreign bodies via the supercharger.
This car went in for a service - could it be that when replacing the air filter (is that on your bill?) that some small foreign body fell into the air box and that is why you managed to get 20 miles before the problem occurred?
If that was the case, then the supercharger and top end noise would be related.
I still feel strongly that JLR should be forced, legally if necessary, to send someone to the car as you are so unhappy (with good justification) with the JMD - you've been without this car for a month.
Ian
It sounds like you have taken legal advice about leaving it with them - but in case you haven't then please do so. Hopefully you have most, if not all of the situation and timeline recorded - which I fear you are going to need in court. This kind of thing happened a while ago with a JEC member and an XKR and the dealer EVENTUALLY admitted they had run the engine without oil after a service. A factory replacement engine was fitted.
I cannot get my head around why, if they have run the engine without oil, that the supercharger can be involved when it has a separate oil supply.
Although I agree partially with Piersman it has been known with piston engined aircraft for them to ingest foreign bodies via the supercharger.
This car went in for a service - could it be that when replacing the air filter (is that on your bill?) that some small foreign body fell into the air box and that is why you managed to get 20 miles before the problem occurred?
If that was the case, then the supercharger and top end noise would be related.
I still feel strongly that JLR should be forced, legally if necessary, to send someone to the car as you are so unhappy (with good justification) with the JMD - you've been without this car for a month.
Ian
You might get half an hours free advice from a Solicitor (if that still applies?) or perhaps the CAB.
Did the original service bill have plugs and an air filter listed? Doing something wrong with plugs doesn't seem to stack up as they are downstream of the charger. The air filter, the housing and connecting tubes (assuming similar to my Daimler SV8) are all upstream and anything dropped or left in there would or could affect both the charger and top end.
Ian
Did the original service bill have plugs and an air filter listed? Doing something wrong with plugs doesn't seem to stack up as they are downstream of the charger. The air filter, the housing and connecting tubes (assuming similar to my Daimler SV8) are all upstream and anything dropped or left in there would or could affect both the charger and top end.
Ian
Gassing Station | Jaguar | Top of Page | What's New | My Stuff