Another XF 3.0 diesel blown engine (at 53,800 miles)
Discussion
OK, still no car (yet). It all went very bad, the rebuild company ran off with everyone’s money, leaving engines in bits or worse, dumped in a skip.
Managed to reclaim my dismantled engine from a locked industrial unit. Before they went bust the company had dealt with the assessor from Warranty Direct, who submitted the report to them weeks ago, and they have been waiting for a quote ever since.
At this point I’m down several thousand, foolishly having trusted the company.
The local independent Jaguar specialist in Paisley (which is where I should’ve gone first) submitted a quote to W.Dir for a new engine, and the next day they called me to say they’ve authorised the repair and given the go ahead. They’re paying £8,500 of the £11,500 new engine quote. No quibbles, delays, anything. Had to sit down at that point....
Still a lot of money but at least I know it will be done right.......
Oh well, you live and learn, and if something seems too good to be true it probably is.
Thanks for your interest and comments.
I’ll let you know when I’ve got it back. Jag guy busy for next 2 weeks so booked in after that.
Managed to reclaim my dismantled engine from a locked industrial unit. Before they went bust the company had dealt with the assessor from Warranty Direct, who submitted the report to them weeks ago, and they have been waiting for a quote ever since.
At this point I’m down several thousand, foolishly having trusted the company.
The local independent Jaguar specialist in Paisley (which is where I should’ve gone first) submitted a quote to W.Dir for a new engine, and the next day they called me to say they’ve authorised the repair and given the go ahead. They’re paying £8,500 of the £11,500 new engine quote. No quibbles, delays, anything. Had to sit down at that point....
Still a lot of money but at least I know it will be done right.......
Oh well, you live and learn, and if something seems too good to be true it probably is.
Thanks for your interest and comments.
I’ll let you know when I’ve got it back. Jag guy busy for next 2 weeks so booked in after that.
Thanks Hainey. They apparently had taken in up to 40 engines. Lots of very upset people all over the U.K., and beyond. I’m fine, disappointed in myself for poor choices (like paying by bank transfer- if I’d done credit card i’d’ve had a claim.)
Thanks for comments of support...I don’t take misguided, negative comments to heart so no worries.
Thanks for comments of support...I don’t take misguided, negative comments to heart so no worries.
gduk0256 said:
, disappointed in myself for poor choices (like paying by bank transfer- if I’d done credit card i’d’ve had a claim.)
ANY company that insists on direct bank transfer before I have said goods in my possession NEVER gets my business. Glad to hear you're possibly on the right road now though. Good luck.
gduk0256 said:
Hi
See the tale of woe above, posted 14/5.
Engine Workshop in Dumbarton ran off with lots of people’s money. They went bust, leaving many stranded engineless cars. Not good.
I did see the tale of woe, but you said your engine builder was in Dunfermline not Dumbarton, hence my question. See the tale of woe above, posted 14/5.
Engine Workshop in Dumbarton ran off with lots of people’s money. They went bust, leaving many stranded engineless cars. Not good.
I can't see an engine builder listed in Dunfermline.
gduk0256 said:
OK, still no car (yet). It all went very bad, the rebuild company ran off with everyone’s money, leaving engines in bits or worse, dumped in a skip.
Managed to reclaim my dismantled engine from a locked industrial unit. Before they went bust the company had dealt with the assessor from Warranty Direct, who submitted the report to them weeks ago, and they have been waiting for a quote ever since.
At this point I’m down several thousand, foolishly having trusted the company.
The local independent Jaguar specialist in Paisley (which is where I should’ve gone first) submitted a quote to W.Dir for a new engine, and the next day they called me to say they’ve authorised the repair and given the go ahead. They’re paying £8,500 of the £11,500 new engine quote. No quibbles, delays, anything. Had to sit down at that point....
Still a lot of money but at least I know it will be done right.......
Oh well, you live and learn, and if something seems too good to be true it probably is.
Thanks for your interest and comments.
I’ll let you know when I’ve got it back. Jag guy busy for next 2 weeks so booked in after that.
Bad outcome, but why did you go to a small company when you had a warranty and why did you have to pay thousands up front ?Managed to reclaim my dismantled engine from a locked industrial unit. Before they went bust the company had dealt with the assessor from Warranty Direct, who submitted the report to them weeks ago, and they have been waiting for a quote ever since.
At this point I’m down several thousand, foolishly having trusted the company.
The local independent Jaguar specialist in Paisley (which is where I should’ve gone first) submitted a quote to W.Dir for a new engine, and the next day they called me to say they’ve authorised the repair and given the go ahead. They’re paying £8,500 of the £11,500 new engine quote. No quibbles, delays, anything. Had to sit down at that point....
Still a lot of money but at least I know it will be done right.......
Oh well, you live and learn, and if something seems too good to be true it probably is.
Thanks for your interest and comments.
I’ll let you know when I’ve got it back. Jag guy busy for next 2 weeks so booked in after that.
My own experience of Warranty Direct is that an estimate is obtained, then agreed, then the work commences. No payment up front.
Agree.
It’s been a humbling and humiliating experience. I chose the company because of the reputation of warranty companies not paying up, and in that case it would still be doable.
Lesson well and truly rearmed.
Still at an impasse, as the turbo had been nicked, and the old engine needs reassembled at my expense before returning the JLR or incur a £1500 surcharge.
Not there yet.........
It’s been a humbling and humiliating experience. I chose the company because of the reputation of warranty companies not paying up, and in that case it would still be doable.
Lesson well and truly rearmed.
Still at an impasse, as the turbo had been nicked, and the old engine needs reassembled at my expense before returning the JLR or incur a £1500 surcharge.
Not there yet.........
gduk0256 said:
Agree.
It’s been a humbling and humiliating experience. I chose the company because of the reputation of warranty companies not paying up, and in that case it would still be doable.
Lesson well and truly rearmed.
I've had generally positive experience with Warranty Direct but I have to say I'm nothing short of gobsmacked that they've agreed to pay £8,500 in the circumstances described.It’s been a humbling and humiliating experience. I chose the company because of the reputation of warranty companies not paying up, and in that case it would still be doable.
Lesson well and truly rearmed.
Me too. I literally had to sit down. When putting the quote in we didn’t take into account the old engine having to be reassembled before returning to JLR plus a missing turbo that probably went to someone else’s engine. This puts my contribution to about £4K (let’s forget about the other £4k ....that’s gone)
I’ve written to JLR, who have been communicating, and kept informed of the whole scenario as we went along, been sympathetic but no assistance yet. I’m trying to see if they would accept the dismantled engine returned. That would save £650.
Worth a shot......
I’ve written to JLR, who have been communicating, and kept informed of the whole scenario as we went along, been sympathetic but no assistance yet. I’m trying to see if they would accept the dismantled engine returned. That would save £650.
Worth a shot......
Me too. I literally had to sit down. When putting the quote in we didn’t take into account the old engine having to be reassembled before returning to JLR plus a missing turbo that probably went to someone else’s engine. This puts my contribution to about £4K (let’s forget about the other £4k ....that’s gone)
I’ve written to JLR, who have been communicating, and kept informed of the whole scenario as we went along, been sympathetic but no assistance yet. I’m trying to see if they would accept the dismantled engine returned. That would save £650.
Worth a shot......
I’ve written to JLR, who have been communicating, and kept informed of the whole scenario as we went along, been sympathetic but no assistance yet. I’m trying to see if they would accept the dismantled engine returned. That would save £650.
Worth a shot......
Not surprised...here’s how it went.
Orig quote from EW 3500
Paid said defunct company 1750 up front
Months later when totally dismantled and broken CS discovered, Warranty assessor visit happened so all seemed on track.
THEN they asked for second instalment of 1750 so they could buy a CS but not charge me extra-so they said. I fell for it.
So, 3500 down the drain.
Car at a different garage who removed and refitted engines for EW who also needed paid as EW were owing them for several vehicles engine removal costs. More expense. Also had to fork out to retrieve the dismantled engine from Dumbarton, so total around 4200 lost.
Total fiasco.
At least I got my engine (well, minus a turbo which must’ve gone on someone else’s engine- one of the lucky ones who got away)
A skip full of engines just about to be sold by the estate for scrap.
Movie rights anyone?
Orig quote from EW 3500
Paid said defunct company 1750 up front
Months later when totally dismantled and broken CS discovered, Warranty assessor visit happened so all seemed on track.
THEN they asked for second instalment of 1750 so they could buy a CS but not charge me extra-so they said. I fell for it.
So, 3500 down the drain.
Car at a different garage who removed and refitted engines for EW who also needed paid as EW were owing them for several vehicles engine removal costs. More expense. Also had to fork out to retrieve the dismantled engine from Dumbarton, so total around 4200 lost.
Total fiasco.
At least I got my engine (well, minus a turbo which must’ve gone on someone else’s engine- one of the lucky ones who got away)
A skip full of engines just about to be sold by the estate for scrap.
Movie rights anyone?
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