The Golf R lease thread

Author
Discussion

bobnaldo

85 posts

92 months

Sunday 25th September 2016
quotequote all
kev1387 said:
JohnStitch said:
A couple of questions:

1) Does anyone actually receive the texts or emails from the tracker? I registered my number and email address for it but have never received a single one of either

2) Regarding payments (have gone with the Vindis deal of £1500 then 23x £215), I've paid £500 up front (which seems to be on paperwork as delivery charge - assume that's delivery to dealer, not to me as I want to pick it up from Bedford), when do I pay the remaining £1k? Is that when I pick the car up, or at the end of the first month?

Edited by JohnStitch on Saturday 24th September 13:39
is this for manual or auto?
3-dr or 5-dr?
I'm looking for the best deal around at the minute, as after a 3-dr with manual box, low deposit.

Thanks
This was for the estate DSG back in July, available in either red or white. Sold out very quickly.

cotnob

1 posts

92 months

Monday 26th September 2016
quotequote all
Placed my order for a white 5 door DSG through Select at the beginning of August, originally quoted a delivery late October/early November, now looking more likely to be early 2017. At least I will have something to look forward to after Xmas.

Anyone else ordered through them?

M60OOL

11 posts

92 months

Monday 26th September 2016
quotequote all
Yeah I ordered with Select beginning of July. 5 door DSG black. Was told mid Sep to the end for delivery. Then contacted Mon saying 8-10 delay. Could be Nov delivery now. Gutted!! On the tracker though mine is in transit now on its journey. it was at stage 4 been built. So either that's wrong or they are. Seems like the delays over parts DSG gearboxes ect may be sorted. I'm hoping mine will be here soon! Good luck with yours.

jamie-2grmo

8 posts

95 months

Monday 26th September 2016
quotequote all
Hi,

I'm having some concerns over my order.

I ordered my Golf R 3DR manual on the 15th of July with Vehicle Savers who then passed me onto National Fleet Services who are giving me the updates.

I was originally told the build week was week 36 which is the week commencing the 29th of August and expect delivery on the 3rd of October.

Since then it has been put back to week 40, which is the week commencing October 3rd and now to week 43 which is the week commencing the 24th of October and not due at the dealer until 21st of November. Nearly a 2-month delay, so far...

I understand there has been a factory closure which is not the leasing companies fault.

I would, however like an order number so I can check it with VW, they have said they don't get one. How can that be?

I would also be interested to hear how other peoples orders are progressing that ordered around the same time?

Xlnc1981

4 posts

102 months

Monday 26th September 2016
quotequote all
I also ordered a 5dr Golf R with Select, first week of June to be exact!

7 WEEKS AFTER THE ORDER - I was given a build date for mid august before the delays due to parts etc.

Mine has only just gone to stage 4 build in progress on VW tracker. If some were ordered later and are already in transit, it makes me wonder when the orders were actually placed.

Haven't had a great service from Select to be honest - very defensive and not very open communication. A wide berth springs to mind for next time round!

Edited by Xlnc1981 on Monday 26th September 16:07

Sternology

2 posts

92 months

Monday 26th September 2016
quotequote all
jamie-2grmo said:
Hi,

I'm having some concerns over my order.

I ordered my Golf R 3DR manual on the 15th of July with Vehicle Savers who then passed me onto National Fleet Services who are giving me the updates.

I was originally told the build week was week 36 which is the week commencing the 29th of August and expect delivery on the 3rd of October.

Since then it has been put back to week 40, which is the week commencing October 3rd and now to week 43 which is the week commencing the 24th of October and not due at the dealer until 21st of November. Nearly a 2-month delay, so far...

I understand there has been a factory closure which is not the leasing companies fault.

I would, however like an order number so I can check it with VW, they have said they don't get one. How can that be?

I would also be interested to hear how other peoples orders are progressing that ordered around the same time?
I have been following this thread since I placed my order and I have just signed up to reply as your experience is very similar to mine. I ordered 4th of July via Vehicle Savers/National Fleet and got same build week as you. My last update was 6th of September to let me know that it was build week 40.

Just called National Fleet again and I'm told that it's now 43 and it will be end of November before I'm in the car. Not only that but none of these dates are confirmed yet and that they are all based on National Fleet's own 'estimates'. They think they will get a confirmation within next week. If I'm honest i think they we flooded with more orders than they could handle and there was a delay in getting them all placed and they are using the factory shut down as an excuse. If I read correctly the factory was shut down for 2 to 3 weeks but a lot of people who placed orders are looking at a 2 month delay.

my 12 weeks was today, will be lucky to be in the car by Christmas at this rate.

ad_rx8

1 posts

92 months

Monday 26th September 2016
quotequote all
Xlnc1981 said:
I also ordered a 5dr Golf R with Select, first week of June to be exact!

7 WEEKS AFTER THE ORDER - I was given a build date for mid august before the delays due to parts etc.

Mine has only just gone to stage 4 build in progress on VW tracker. If some were ordered later and are already in transit, it makes me wonder when the orders were actually placed.

Haven't had a great service from Select to be honest - very defensive and not very open communication. A wide berth springs to mind for next time round!

Edited by Xlnc1981 on Monday 26th September 16:07
Hi, seems like we ordered similar time with Select and got a build date mid august, 15/08 to be precise, mines just a 5 door R DSG standard, at first by the admins they said mine has not been delayed due to the parts etc then I did get a call 2 weeks ago saying my car been delayed to oct build and late november delivery, then got a call last week saying mines been built and should arrive to me late october.

How did you get your tracking number from Select? also I heard not to trust the VW tracker you should ask them directly if yours has been built. Updates from select are not good at all iv been getting updates from this forum iv been lurking around here for some time, and the vwroc forums.

JohnStitch

2,902 posts

172 months

Monday 26th September 2016
quotequote all
@ SiQS - As you seem to be on the ball with the progress, have you heard anything today from Vindis or VW? Seems to have been a number of boats docking in Grimsby over the last day or so, so am hoping our cars were on one of those...I tried VW LiveChat earlier but it seems their systems were down at the time..

SiQS

85 posts

94 months

Monday 26th September 2016
quotequote all
JohnStitch said:
@ SiQS - As you seem to be on the ball with the progress, have you heard anything today from Vindis or VW? Seems to have been a number of boats docking in Grimsby over the last day or so, so am hoping our cars were on one of those...I tried VW LiveChat earlier but it seems their systems were down at the time..
Hi John, I tried LiveChat a few times today but there system was down. I've emailed Nick 3 times over the last week and not had anything back.

I would be pretty certain our cars are in the U.K. now. Tracker seems to be a day behind. Will try live chat in the morning and let you know.

sparkymark75

129 posts

106 months

Monday 26th September 2016
quotequote all
jamie-2grmo said:
Hi,

I'm having some concerns over my order.

I ordered my Golf R 3DR manual on the 15th of July with Vehicle Savers who then passed me onto National Fleet Services who are giving me the updates.

I was originally told the build week was week 36 which is the week commencing the 29th of August and expect delivery on the 3rd of October.

Since then it has been put back to week 40, which is the week commencing October 3rd and now to week 43 which is the week commencing the 24th of October and not due at the dealer until 21st of November. Nearly a 2-month delay, so far...

I understand there has been a factory closure which is not the leasing companies fault.

I would, however like an order number so I can check it with VW, they have said they don't get one. How can that be?

I would also be interested to hear how other peoples orders are progressing that ordered around the same time?
Exact same scenario for me, even down to the dates! I'm hoping they are estimates subject to improvement as I've seen others with orders after us or around the same time and they are getting their cars soon.

JohnStitch

2,902 posts

172 months

Tuesday 27th September 2016
quotequote all
SiQS said:
Hi John, I tried LiveChat a few times today but there system was down. I've emailed Nick 3 times over the last week and not had anything back.

I would be pretty certain our cars are in the U.K. now. Tracker seems to be a day behind. Will try live chat in the morning and let you know.
Car arrived at Grimsby yesterday, and apparently the transport order has been raised so according to VW it'll be with the retailer in 5-7 days. Guess that's worst case, will wait and see....once step closer!

SiQS

85 posts

94 months

Tuesday 27th September 2016
quotequote all
JohnStitch said:
Car arrived at Grimsby yesterday, and apparently the transport order has been raised so according to VW it'll be with the retailer in 5-7 days. Guess that's worst case, will wait and see....once step closer!
I was just about to write the same thing to you!

Have you had any word from Nick regarding collection date?

JohnStitch

2,902 posts

172 months

Tuesday 27th September 2016
quotequote all
No, might give him a call this morning - livechat said they couldn't tell when the car would get there so just quoted the standard 5-7 days, but they did say the retailer would have a better idea as they will be in contact with the transport company

jamie-2grmo

8 posts

95 months

Tuesday 27th September 2016
quotequote all
sparkymark75 said:
Exact same scenario for me, even down to the dates! I'm hoping they are estimates subject to improvement as I've seen others with orders after us or around the same time and they are getting their cars soon.
Makes me think they are giving everyone the same dates.

Has anyone asked for an order number from National Fleet Services so we can track our orders in the VW tracker?

I've been told by National Fleet Services that they are not provided with an order number by VW, although I've asked VW and they say with every order they provide an order number...

It makes no sense.

SiQS

85 posts

94 months

Tuesday 27th September 2016
quotequote all
JohnStitch said:
No, might give him a call this morning - livechat said they couldn't tell when the car would get there so just quoted the standard 5-7 days, but they did say the retailer would have a better idea as they will be in contact with the transport company
I can't call at work, only e-mail, so if you speak to him, can you let me know what he says?

Tom-M

76 posts

93 months

Tuesday 27th September 2016
quotequote all
My previous update was on the 6th of September was:

Build: week 42 - October 17th.
Delivery: week 46, November 14th

Just had an update this morning which has revised it to:

Build: Week 49, 5th December
Delivery: Week 1, 2017 0 2nd of January

So a 7 week slip after just 3 weeks!

bobnaldo

85 posts

92 months

Tuesday 27th September 2016
quotequote all
Mine is on the Seine Highway on its way to Grimsby.

Hopefully pick it next week.

sparkymark75

129 posts

106 months

Tuesday 27th September 2016
quotequote all
jamie-2grmo said:
Makes me think they are giving everyone the same dates.

Has anyone asked for an order number from National Fleet Services so we can track our orders in the VW tracker?

I've been told by National Fleet Services that they are not provided with an order number by VW, although I've asked VW and they say with every order they provide an order number...

It makes no sense.
They refuse to give out any order numbers. Whichever dealer they are ordering them via will have them. Seems stupid to do it that way as I'm sure they're now being inundated with people chasing them up about their cars.

JohnStitch

2,902 posts

172 months

Tuesday 27th September 2016
quotequote all
SiQS said:
JohnStitch said:
No, might give him a call this morning - livechat said they couldn't tell when the car would get there so just quoted the standard 5-7 days, but they did say the retailer would have a better idea as they will be in contact with the transport company
I can't call at work, only e-mail, so if you speak to him, can you let me know what he says?
Just had all the paperwork sent through for me to sign, and then can pick up the car as soon as it's arrived at Bedford and had PDI - Probably looking at early next week by the sounds of it...

Edited by JohnStitch on Tuesday 27th September 19:34

R0B3RT

136 posts

95 months

Tuesday 27th September 2016
quotequote all
sparkymark75 said:
jamie-2grmo said:
Hi,

I'm having some concerns over my order.

I ordered my Golf R 3DR manual on the 15th of July with Vehicle Savers who then passed me onto National Fleet Services who are giving me the updates.

I was originally told the build week was week 36 which is the week commencing the 29th of August and expect delivery on the 3rd of October.

Since then it has been put back to week 40, which is the week commencing October 3rd and now to week 43 which is the week commencing the 24th of October and not due at the dealer until 21st of November. Nearly a 2-month delay, so far...

I understand there has been a factory closure which is not the leasing companies fault.

I would, however like an order number so I can check it with VW, they have said they don't get one. How can that be?

I would also be interested to hear how other peoples orders are progressing that ordered around the same time?
Exact same scenario for me, even down to the dates! I'm hoping they are estimates subject to improvement as I've seen others with orders after us or around the same time and they are getting their cars soon.
Also same dates - must have all got in the new price at the time they pushed the Vehicle Savers ad. So I ordered first week of July and now being told by NFS I'm week 43. Anyone thinking we are all being fed the same script...