Didn't realise VW had gotten so bad

Didn't realise VW had gotten so bad

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cosworth330

1,300 posts

238 months

Saturday 29th October 2016
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fatboy b said:
I guess they've sorted the manufacturing issue where they neglected to put sufficient spotwelds on the front chassis legs connection the the main body shell then rolleyes
It hasn't fallen apart yet lol. I prefer it for short trips rather than my M5 as it's a great fun little car. My wife doesn't drive it hard at all so it gets an easy life. If it was my car I'd want the LSD as it's too easy to wheel spin but wife doesn't have this issue.
Never had any rattles. She had a Volvo V70 D5 R design from new before the Golf and she much prefers the Golf with no complaints. Can't believe how good it is on fuel either, great little car.

Hope you get the issues with your car resolved.

fatboy b

Original Poster:

9,500 posts

217 months

Friday 4th November 2016
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Well. 2 weeks tomorrow it will have been in to be fixed. So far VW customer services have been great, and have advised us of the rejection process that we should follow shoudl we wish to. But tbh, the o/h wants it back as she loves it, and they no longer make that model. The dealer updated us on Wed to say it's still under investigation. The courtesy car was swapped as it too was a rattle bucket (16 plate 1.6 tdi Golf) and the replacement also has a rattle or two. So that's 3 out of 3 Golfs in the past 2 weeks that rattle. Not good!

paul789

3,702 posts

105 months

Friday 4th November 2016
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Which manufacturer nowadays consistently produce fun, rattle free cars? My RS4 was close to perfect wrt rattles. Have just picked up a Cayman gts which I rattles a bit. I may try to get it fixed but worry it may just make it worse.

I really try to correct my thinking and remind myself it's a real 1st world problem but it's a little like water tourture. For me, the worst roads are the fking top-dressed surfaces.

Kell

1,708 posts

209 months

Friday 4th November 2016
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fatboy b

Original Poster:

9,500 posts

217 months

Friday 4th November 2016
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Kell said:
rofl

I quoted that ad to the aftersales manager. His face was a picture!

lee_fr200

5,485 posts

191 months

Friday 4th November 2016
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got a golf mk7 gti, and had no rattles or anything rly,

fatboy b

Original Poster:

9,500 posts

217 months

Saturday 5th November 2016
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We went to pick up the Golf today, but only after going out with the workshop controller to verify all was well. He drove it previously and said all was well. Within a few minutes 2 rattles appeared, but were heard by the chap from the dealer.

So after the work that has been done this time:-
- new rear view mirror
- new driver's sun visor
- new touch screen surround trim
- fix the door card rattles by re-welding the plastic retaining clips that were loose.
- packing out the instrument surround with anti-rattle stuff

....we now need a new pax seatbelt, and a new instrument binnacle, the latter needing 2 weeks to obtain.

This car is 8 months old, and without a doubt the last VW-group car we will ever buy. They really are truely crap quality these days. Both courtesy cars - mk7 Golfs - were awful cars, both in terms of rattles, and layout of the driver controls. I changed radio stations by accident about 10 times on the drive in today as the steering wheel switch to do this is in a stupid place - also acknowledged by the guy who we spoke to initially on arrrival today.

The dealer has been good of late though, and are now taking things seriously. Also a nice voucher for M&S presented today for our troubles, equal to a month's payments, which was nice, and a tank of fuel.





cosworth330

1,300 posts

238 months

Saturday 5th November 2016
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I think you must have a Friday car or something. My wife's Mk7 GTI doesn't have any rattles and it's now on 6000 miles.

Good to see that the dealer is taking it seriously though. When you spend your hard earned on a new car it should be an experience to be enjoyed not a load of agro going back and forth to the dealer. I can only say from our experience my wife would buy another VW without hesitation and it's her first VW after changing brand from Volvo which she has driven for the last 15 years or so. Of course all that could change if we have a bad experience between now and when she chops it back in.

Edited by cosworth330 on Saturday 5th November 20:58

Rich_W

12,548 posts

213 months

Saturday 5th November 2016
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Kell said:
There are those high up in VW that will tell you that advert KILLED them.

After that everyone wanted their car silent. And whilst I get that rattles are irritating. It's a car made of numerous parts of various quality and textures constantly rubbing as the car shakes itself over every surface our crappy councils supply. And curing them can be incredibly frustrating. If a dealer is taking weeks to do it. It's almost certainly a parts supply issue from Germany. No tech wants to be stuck on a car doing rattles for days and days. Warranty (IME) invariably only covers the part that caused the rattle and the labour to fit that. Trying to get time for applying sticky back felt to every surface to try and stop it gets paid fk all.

Heard that "generally" in Germany rattles are far less prevalent. Or less worried about.

Also was told that many, many years ago. A top guy from Porsche told various UK representatives that "Porsche owners do not worry about rattles. They worry about Performance. If they do, direct them to Mercedes" laugh

The UK reps had a conflab and decided not to take that approach in the UK.

BoRED S2upid

19,721 posts

241 months

Saturday 5th November 2016
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VAG includes SEAT as their base models we've had 3 SEATS in 4 years all have been faultless needing nothing more than normal servicing. Current 1.6 tdi Ibiza returns 60+ mpg over 30,000 miles without issue superb reliable cars. How can the other makes be so different?

drmark

4,857 posts

187 months

Sunday 6th November 2016
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Rattles are very annoying but they don't always indicate poor quality. We have two 16 plate GTDs in the family and they are light years ahead of nineties golfs in all respects IMO. No squeaks or rattles. We have had pretty well every generation of Golf from Mk 1 on. The trim on my first GTI was cheap as chips - that said it was light, rattle free and as much fun as today's R smile

Sheepshanks

32,842 posts

120 months

Sunday 6th November 2016
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BoRED S2upid said:
VAG includes SEAT as their base models we've had 3 SEATS in 4 years all have been faultless needing nothing more than normal servicing. Current 1.6 tdi Ibiza returns 60+ mpg over 30,000 miles without issue superb reliable cars. How can the other makes be so different?
Hmmm...having had an Ibiza in the family I'd say it's rare to hear people speaking positively about them. The car just felt cheaply made. SEAT even got into trouble for not welding bodies together properly.

Crafty_

13,298 posts

201 months

Sunday 6th November 2016
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VAG group have been going downhill for a long time.

I've two friends in the trade, it must have been about 12 years ago that one moved to Audi. Rarely saw a head off an engine, there wasn't enough work at a major dealership to keep one person busy in the workshop.

Nowadays ? waterlogged ECUs, chocolate piston rings, rattles, poor build quality in general, coked up engines, failing flappy inlet manifolds, flywheels, you name it, its in bits.

The other friend is at Vauxhall. Are the cars fault free ? certainly not, but they haven't got ramps taken up with cars that have engines in bits or thousands of cars on the books all suffering the same manufacturing fault.

I'd suggest that VAG's reputation in the last, say 15 years or so has been more hype and overstatement than fact.

FredClogs

14,041 posts

162 months

Sunday 6th November 2016
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VW was built on the beetle and transporter which whilst good for their time were never the best, but they were cheap and the engines were around for so long the became a part of the fabric of many nations motoring experiences. The mk4 golf and associated cars and the previous era passats were also great cars, the 1.9 PD tdi engine is as close to "bomb proof" with correct servicing as any engine in any car ever, the petrol engine in the MK4 GTi equally as indestructible, the whole current empire was built on those cars for 1995 to 2005, I still have one on 160,000 miles that's rust free and shows no signs of stopping or costing me any money any time soon. I'm not sire I'd buy a mk7 golf but its academic as I don't really want one.

mudy

874 posts

173 months

Sunday 6th November 2016
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my january registered bmw m135i picked up a rattle within 6 months and now has three - my 7 year old X5 has more creaks and groans than a zombie orgy - I service everything on the button - it's unavoidable

chris285

811 posts

133 months

Monday 7th November 2016
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Sheepshanks said:
Hmmm...having had an Ibiza in the family I'd say it's rare to hear people speaking positively about them. The car just felt cheaply made. SEAT even got into trouble for not welding bodies together properly.
2005 FR TDI Leon, it has rattles yes but feels solid and never had an issue and feels better put together than other cars I have seen

SuperchargedVR6

3,138 posts

221 months

Monday 7th November 2016
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fatboy b said:
We went to pick up the Golf today, but only after going out with the workshop controller to verify all was well. He drove it previously and said all was well. Within a few minutes 2 rattles appeared, but were heard by the chap from the dealer.

So after the work that has been done this time:-
- new rear view mirror
- new driver's sun visor
- new touch screen surround trim
- fix the door card rattles by re-welding the plastic retaining clips that were loose.
- packing out the instrument surround with anti-rattle stuff

....we now need a new pax seatbelt, and a new instrument binnacle, the latter needing 2 weeks to obtain.
My god. People are THAT precious about rattles? What a stupidly expensive way to deal with a first world problem, jesus wept.

You bought a Golf, not a Maybach. Have a little perspective.



GTIAlex

1,935 posts

167 months

Monday 7th November 2016
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Fiesta ST had 6 months not one rattle or noise.
Zetec S before it, two years and only one small noise.

HorneyMX5

5,309 posts

151 months

Monday 7th November 2016
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My 09 yeti rattled like a trooper.

I think there's a big difference between build quality and engineering quality.

Take my two most recent daily drivers. 07 Civic Type R and the aforementioned 09 Yeti. The yeti inside felt of better quality but the Civic felt much better engineered. It's hard to describe in words but the Honda just felt better designed and manufactured, the Yeti felt more premium. I sold the Civic on roughly 80,000 having done 36,000 very hard miles in 18 months in it. The interior still looked like the day it rolled off the production line, there was not a single rattle and I only had to replace consumables. The Yeti on the other hand was sold with similar millage and had similar treatment. During those 18 months it had £1ks of warranty work and the inside looked worn and tired when it went a couple of weeks ago.

Now I'm driving an 06 MX5 with 64K on as a daily. No rattles, no broken trim, interior looks pretty much like new. That's a 10 year old car with 64K on!

I've had my fair share of VAG product cars (MK2 golf, B3 Passat, Corrado etc etc) but I'll never buy anything they've built from post circa 2005 again.

My Dad runs round in a 2013 Scirocco and that's in and out of the dealer on a fairly regular basis. He's had 2 1.9 TDI Bora's that he took both to over 250K miles and a MK3 Golf VR6 he took to nearly 300K (he was a sales rep before he retired) and he says the Rocco is not a patch on those cars.

fatboy b

Original Poster:

9,500 posts

217 months

Monday 7th November 2016
quotequote all
SuperchargedVR6 said:
My god. People are THAT precious about rattles? What a stupidly expensive way to deal with a first world problem, jesus wept.

You bought a Golf, not a Maybach. Have a little perspective.
Nothing constructive to add then? Thanks, now move along and go troll the next thread.