The Golf GTI lease thread
Discussion
sunniguy said:
Come on, I am positive I am not the only one who has been treated quite well by VW due to the DSG delay?
ne1892 said:
Another very lucky customer here. Top class customer service!
Do you guys want to elaborate...?I've a DSG on order and not heard anything from VW.
Edited by andy101093 on Thursday 1st June 22:16
andy101093 said:
Do you guys want to elaborate...?
I've a DSG on order and not heard anything from VW.
Yes can someone please spill the beans?I've a DSG on order and not heard anything from VW.
Edited by andy101093 on Thursday 1st June 22:16
Also, are we referring to vw uk customer service or dealer here?
I ordered mid April and every time i speak to live chat the build date changes, currently w/c 31st july and all they say is i should of been quoted 18-20 weeks for delivery.
My order date is 3rd april though i didn't get my SLi until 20th april with an estimated delivery date of 10-12 weeks. So I'm either in week 9 or 6 of waiting depending on what date you go off.
I'm sure central said they had to be delivered in June, no chance of that as it stands so any info on vw offering some kind of goodwill would be highly appreciated.
Mine's also a DSG and I've heard nothing.
Edited by manracer on Thursday 1st June 23:15
Edited by manracer on Thursday 1st June 23:16
Our order was placed 4th April.
I spoke with VW customer Services (0800 333666) and was advised to liaise with my dealer for some 'good will'. Our build has been pushed back further - 25th August with delivery late September.
Our Main Dealer has had notification from VW UK to offer us a courtesy car...... and they understand that this has been rolled out to all customers with delayed deliveries.
Best for you to speak with your dealer (assuming you went direct and not through a broker)
Hope this helps you all
I spoke with VW customer Services (0800 333666) and was advised to liaise with my dealer for some 'good will'. Our build has been pushed back further - 25th August with delivery late September.
Our Main Dealer has had notification from VW UK to offer us a courtesy car...... and they understand that this has been rolled out to all customers with delayed deliveries.
Best for you to speak with your dealer (assuming you went direct and not through a broker)
Hope this helps you all
Edited by Luckey on Monday 5th June 13:53
Luckey said:
Our order was placed 4th April.
I spoke with VW customer Services (0800 333666) and was advised to liaise with my dealer for some 'good will'. Our build has been pushed back further - 25th August with delivery late September.
Our Main Dealer has had notification from VW UK to offer us a courtesy car...... and they understand that this has being rolled out to all customers with delayed deliveries.
Best for you to speak with your dealer (assuming you went direct and not through a broker)
Hope this helps you all
Thank youI spoke with VW customer Services (0800 333666) and was advised to liaise with my dealer for some 'good will'. Our build has been pushed back further - 25th August with delivery late September.
Our Main Dealer has had notification from VW UK to offer us a courtesy car...... and they understand that this has being rolled out to all customers with delayed deliveries.
Best for you to speak with your dealer (assuming you went direct and not through a broker)
Hope this helps you all
I'll get on to them now
Luckey said:
Our order was placed 4th April.
I spoke with VW customer Services (0800 333666) and was advised to liaise with my dealer for some 'good will'. Our build has been pushed back further - 25th August with delivery late September.
Our Main Dealer has had notification from VW UK to offer us a courtesy car...... and they understand that this has been rolled out to all customers with delayed deliveries.
Best for you to speak with your dealer (assuming you went direct and not through a broker)
Hope this helps you all
Luckey by name, lucky by nature eh Steve? I spoke with VW customer Services (0800 333666) and was advised to liaise with my dealer for some 'good will'. Our build has been pushed back further - 25th August with delivery late September.
Our Main Dealer has had notification from VW UK to offer us a courtesy car...... and they understand that this has been rolled out to all customers with delayed deliveries.
Best for you to speak with your dealer (assuming you went direct and not through a broker)
Hope this helps you all
Edited by Luckey on Monday 5th June 13:53
I cant wait for my manual 5dr
Still another 4 weeks or so to go I expect.
Ordered mine at the start of April when that great offer was on. Nothing on my VW tracker since the start so i got onto VW chat this morning.
Indium Grey DSG GTI, been confirmed for build week 26 (26th June). Build could take up to 2 weeks and then 4 weeks from this point for delivery. VW said to expect it around mid/late August. Expected delivery was late June when i ordered the car.
Worth getting onto the dealer for some 'good will'?
Indium Grey DSG GTI, been confirmed for build week 26 (26th June). Build could take up to 2 weeks and then 4 weeks from this point for delivery. VW said to expect it around mid/late August. Expected delivery was late June when i ordered the car.
Worth getting onto the dealer for some 'good will'?
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